Homewood Suites by Hilton Holyoke-Springfield/North

Hotels
•
Homewood Suites by Hilton
9 (409 reviews)
375 Whitney Avenue , Holyoke , US
+1 413-532-3100

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Cons:
Bathroom ventilation
Noise from highway

Categories

Cleanliness
8.25
The jacuzzi was clean and the room was generally clean, but there were issues with the bathroom exhaust fan.
Service
9.75
Staff was friendly and attentive, with particular praise for Mayra's exceptional service.
Location
9.25
The location was convenient to amenities, and many guests noted it positively.
Room Quality
9.25
Rooms were spacious and comfortable, with amenities like a kitchenette.
Amenities
8.75
Amenities included a hot tub and pool, but issues like the ice maker being broken were noted.
Value for Money
9.25
Many reviews suggest good value, especially given the spacious rooms and amenities.
Food and Beverage
8.75
Breakfast options were varied and delicious, though one complaint about sausage being overcooked was noted.
Overall Experience
8.75
Despite some negatives, the overall sentiment is one of satisfaction with the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:36

Property Description

Spacious All-Suite Accommodations
Experience comfort and convenience at the Homewood Suites Holyoke-Springfield/North. Each suite features a full kitchen and free high-speed internet access, perfect for both short and extended stays.

Modern Amenities and Convenient Facilities
Start your day with a complimentary hot breakfast buffet and maintain your fitness routine at the on-site fitness center. Unwind by the indoor swimming pool or grab snacks at the convenience store, all within the hotel premises.

Nearby Attractions and Entertainment
Explore popular attractions like the Basketball Hall of Fame, Holyoke Children's Museum, and Six Flags New England amusement park, all located just minutes away. End your day with complimentary light fare and drinks on Wednesday evenings, adding a touch of relaxation to your stay.

Book now for a memorable and convenient stay at the Homewood Suites Holyoke-Springfield/North!

Important information:

Access to our indoor heated pool and whirlpool are for registered guests only.

Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BDL

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 409 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 9.25
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 8.75
Overall Experience: 8.75
E
Eric • couple • us
8
Great stay but breakfast buffet was disappointing
Pros:

Easy to find and convenient location. Newly renovated and very clean

Cons:

The breakfast buffet. Eggs were powdered and not good. Chicken sausage was rubbery and chewy just so bad. Major disappointment no waffle iron. Please do better with the quality of hot foods. Please use real eggs and quality pork sausage. Your buffet is a major disappointment. Hilton do better on improving your breakfast buffet. The only problem you have. I would have gave you a 10 but the breakfast buffet knocked my rating to an 8.

2026-09-13 • via Nuitee
J
JIE • extended_group • cn
10
全家人都很愉快
Pros:

环境和设施非常好，服务周到细致

2026-09-08 • via Nuitee
A
Adrian • solo_traveller • us
10
Pros:

I am 71 years old and it is one of the best hotels I have ever stayed in thank you very much.

Cons:

Didn't stay long enough

2026-08-11 • via Nuitee
Y
Yianelys • family_with_children • us
10
2026-08-08 • via Nuitee
D
Diego • family_with_children • us
10
Perfect
Pros:

Excellent hotel! The rooms were spotless and beautifully maintained, with attention to detail that made us want to stay even longer.

The breakfast was great. I arrived a little late, but the staff was so kind that I was still able to enjoy it.

The pool and spa were perfect. We traveled as a family with two children, and they absolutely loved it. Everyone on the staff was friendly, welcoming, and helpful throughout our stay.

We will definitely be coming back. Highly recommend this hotel!

2026-08-04 • via Nuitee
E
Erin • couple • us
9
2026-07-20 • via Nuitee
F
Frank • solo_traveller • us
10
Pros:

Size of rooms, comfort, availability of corner rooms

2026-07-20 • via Nuitee
D
Dullin • couple • us
9
Great place to stay I liked it
Pros:

The suite

Cons:

The renovation experience

2026-07-18 • via Nuitee
H
Henry • couple • us
10
2026-07-18 • via Nuitee
M
Mayo • couple • us
9
2026-07-13 • via Nuitee
P
Paquette • solo_traveller • us
8
2026-07-01 • via Nuitee
M
Mayo • family_with_children • us
10
Pros:

The property was clean, beautiful well maintained. The rooms are large. The staff was pleasant and helpful.

2026-06-15 • via Nuitee
M
Michelle • family_with_children • us
10
One of our favorites from our trip
Pros:

Very nice, comfortable room that gave us a lot of space

Cons:

Nothing

2026-06-14 • via Nuitee
G
Guido • family_with_children • us
3
I would not send my ex wife there.
Pros:

I liked the bed

Cons:

The breakfast the staff the construction that was supposed to be finished over a month before our stay......

2026-06-08 • via Nuitee
D
Donna • family_with_children • us
10
2026-05-26 • via Nuitee
H
Helen • solo_traveller • us
9
Comfortable, convenient location, very clean!
Pros:

Standard breakfast- OKAY
Staff was helpful even in the midst of construction activity

Cons:

N/A

2026-05-25 • via Nuitee
F
Frank • solo_traveller • us
10
A gem in Holyoke.
Pros:

Very clean, comfortable facilities. Friendly, effective, engaging staff!

Cons:

0.

2026-05-19 • via Nuitee
L
Lilian • solo_traveller • us
6
Pros:

Its clean

Cons:

I went there to relax .and it was no pool or jacuzzy ..for that price its definelly not what i expected...so desapinted

2026-05-14 • via Nuitee
P
Paquette • solo_traveller • us
8
2026-05-04 • via Nuitee
A
Alexis • solo_traveller • us
10
2026-05-04 • via Nuitee