Narita Gateway Hotel

Hotels
7.7 (2702 reviews)
Oyama 658 , Narita , JP
+81 476-35-5511

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Garden
See all facilities

Review Highlights

Pros:
Excellent service
Good breakfast
Convenient airport shuttle
Cons:
Cleanliness issues
Uncomfortable beds
Inconvenient location for shops

Categories

Cleanliness
6.66
Mould in the bathroom and an overall need for a deeper clean were mentioned.
Service
9.13
Staff were described as lovely and helpful, providing excellent customer service.
Location
7.17
Location was noted as convenient for the airport but inconvenient for shopping.
Room Quality
7.12
Rooms spacious but somewhat dated and with uncomfortable beds reported.
Amenities
8.15
Amenities like the airport shuttle and breakfast were appreciated.
Value for Money
8.11
Overall a good value considering the convenience and services offered.
Food and Beverage
7.66
Breakfast was mentioned positively but concerns about buffet manners noted.
Overall Experience
7.63
Overall enjoyable stay with positive feedback on various aspects despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:24

Property Description

Convenient Location near Narita International Airport
Located just a short shuttle ride away from Narita International Airport, Narita Gateway Hotel offers a convenient and accessible stay for travelers.

Comfortable Rooms and Amenities
The air-conditioned rooms at Gateway Hotel Narita feature classical furnishings and calming colors, providing a comfortable retreat for guests. Enjoy watching the satellite flat-screen TV while sipping on a hot cup of tea.

Excellent Facilities and Services
With a free-use 24-hour fitness center, free Wi-Fi, and a hearty breakfast buffet at Senses restaurant, guests at Narita Gateway Hotel can enjoy a range of amenities during their stay. Additionally, the hotel offers concierge services, internet terminals, and coin-operated laundry machines for convenience.

Book your stay at Narita Gateway Hotel for a seamless travel experience.

Important information:

Please note guests with a day-use rate cannot stay overnight at the property, and must check out by 18:00 on the same day.

Shuttle bus departure points:
Terminal 1: Stop 16 on the 1st floor
Terminal 2: Stop 26 on the 1st floor

---Shuttle bus schedule: ---
- From Terminal 1 - 07:37, 08:22, 09:07, 09:50, 10:35, 11:35, 12:35, 14:35, 15:35, 16:37, 17:37, 18:32, 19:22, 20:12, 21:02, 21:50, 22:40, ***

- From Terminal 2 - 07:27, 08:12, 08:57, 09:40, 10:25, 11:25, 12:25, 14:25, 15:25, 16:27, 17:27, 18:22, 19:12, 20:02, 20:52, 21:40, 22:30, ***

- From Hotel to Terminals - 05:00, 05:45, 06:30, 07:15, 08:00, 08:45, 09:30, 10:15, 11:15, 12:15, 14:15, 15:15, 16:15, 17:15, 18:10, 19:00, 19:50, 20:40, 21:30, 22:20An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Location

Guest Reviews

7.7
Based on 2702 reviews
Cleanliness: 6.66
Service: 9.13
Location: 7.17
Room Quality: 7.12
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 7.63
Y
YOSHIKO • couple • jp
10
2026-10-31 • via Nuitee
N
NAOMI • couple • jp
9
2026-10-31 • via Nuitee
こじま • extended_group • jp
5
2026-10-30 • via Nuitee
K
KRITDHANA • family_with_children • th
6
2026-10-30 • via Nuitee
M
Martin • family_with_children • cz
9
Pros:

Nice place for relax before flight. Rich breakfest.

Cons:

+

2026-10-29 • via Nuitee
S
SUSANNA • family_with_children • ca
10
Pros:

Close to airport with frequent shuttle bus.

2026-10-29 • via Nuitee
N
NADEJDA IVANOVA • family_with_children • pl
10
Pros:

Godziny transferu transferu z lotniska były inne.

Za to rano o godzinie 5 na lotnisko transfer bez zarzutu.

2026-10-29 • via Nuitee
M
Michelle • family_with_children • nz
8
Pros:

Great stop for overnight at airport

2026-10-29 • via Nuitee
B
BATKHUYAG • solo_traveller • jp
10
2026-10-28 • via Nuitee
F
Fukazawa • solo_traveller • jp
3
Cons:

チェックインを客にタブレット画面上でやらせるのは止めてほしい。ホテル全体が古くて現在の客のニーズに合っていない。空港に行く、帰る客のために簡便でスピーディーなビジネスホテルのようなファシリティーに大改造した方が良い!!

2026-10-28 • via Nuitee
R
RIONA • family_with_children • jp
1
2026-10-28 • via Nuitee
S
Shunsuke • solo_traveller • jp
7
2026-10-27 • via Nuitee
T
TOTTO • family_with_children • jp
5
Pros:

送迎付き　コンビニ

Cons:

ホテル内のレストランの充実

2026-10-27 • via Nuitee
D
Diva • solo_traveller • br
7
2026-10-26 • via Nuitee
F
Frederick • family_with_children • jp
9
Pros:

Location was convenient, airport shuttle was especially convenient. Room was spacious enough for me, bed was comfortable. Fridge is always appreciated. Plus, and most importantly for me, able to book without a credit card since my bank has blocked my card due to suspicious fraudulent activity and I was unable to have it unblocked prior to travel.

Cons:

Not much to dislike, just wasn't able to enjoy the added breakfast due to an early morning flight. A microwave oven would be useful.

2026-10-26 • via Nuitee
C
Cecilia • couple • us
10
2026-10-26 • via Nuitee
R
Ranitha • family_with_children • jp
7
Pros:

The shuttle bus was very helpful. The room was relatively large. In-house convenience store.

Cons:

The shuttle bus got too crowded. The room was old-style. The room lighting was very low.

2026-10-25 • via Nuitee
F
Fuka • couple • jp
8
Pros:

素泊まりでしたが、値段以上の部屋で快適に過ごせました！

2026-10-24 • via Nuitee
A
Angelo • family_with_children • be
10
Pros:

Le service de navette

Cons:

Propreté: peut mieux faire.

2026-10-23 • via Nuitee
J
Jean Marie • family_with_children • fr
8
Pros:

Emplacement.. propreté

Cons:

Obligé d acheter un adaptateur de prise pour pouvoir chargé mon téléphone car a l acceuil ils n'ont pas voulu charger mon téléphone 🤔

2026-10-23 • via Nuitee