Narita Gateway Hotel

Hotels
7.7 (2511 reviews)
Oyama 658 , Narita , jp

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Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent service
Good breakfast
Convenient airport shuttle
Cons:
Cleanliness issues
Uncomfortable beds
Inconvenient location for shops

Categories

Cleanliness
6.66
Mould in the bathroom and an overall need for a deeper clean were mentioned.
Service
9.13
Staff were described as lovely and helpful, providing excellent customer service.
Location
7.17
Location was noted as convenient for the airport but inconvenient for shopping.
Room Quality
7.12
Rooms spacious but somewhat dated and with uncomfortable beds reported.
Amenities
8.15
Amenities like the airport shuttle and breakfast were appreciated.
Value for Money
8.11
Overall a good value considering the convenience and services offered.
Food and Beverage
7.66
Breakfast was mentioned positively but concerns about buffet manners noted.
Overall Experience
7.63
Overall enjoyable stay with positive feedback on various aspects despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:24

Property Description

Convenient Location near Narita International Airport
Located just a short shuttle ride away from Narita International Airport, Narita Gateway Hotel offers a convenient and accessible stay for travelers.

Comfortable Rooms and Amenities
The air-conditioned rooms at Gateway Hotel Narita feature classical furnishings and calming colors, providing a comfortable retreat for guests. Enjoy watching the satellite flat-screen TV while sipping on a hot cup of tea.

Excellent Facilities and Services
With a free-use 24-hour fitness center, free Wi-Fi, and a hearty breakfast buffet at Senses restaurant, guests at Narita Gateway Hotel can enjoy a range of amenities during their stay. Additionally, the hotel offers concierge services, internet terminals, and coin-operated laundry machines for convenience.

Book your stay at Narita Gateway Hotel for a seamless travel experience.

Important information:

Please note guests with a day-use rate cannot stay overnight at the property, and must check out by 18:00 on the same day.

Shuttle bus departure points:
Terminal 1: Stop 16 on the 1st floor
Terminal 2: Stop 26 on the 1st floor

---Shuttle bus schedule: ---
- From Terminal 1 - 07:37, 08:22, 09:07, 09:50, 10:35, 11:35, 12:35, 14:35, 15:35, 16:37, 17:37, 18:32, 19:22, 20:12, 21:02, 21:50, 22:40, ***

- From Terminal 2 - 07:27, 08:12, 08:57, 09:40, 10:25, 11:25, 12:25, 14:25, 15:25, 16:27, 17:27, 18:22, 19:12, 20:02, 20:52, 21:40, 22:30, ***

- From Hotel to Terminals - 05:00, 05:45, 06:30, 07:15, 08:00, 08:45, 09:30, 10:15, 11:15, 12:15, 14:15, 15:15, 16:15, 17:15, 18:10, 19:00, 19:50, 20:40, 21:30, 22:20An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 400 per stay.

Location

Guest Reviews

7.7
Based on 2511 reviews
Cleanliness: 6.66
Service: 9.13
Location: 7.17
Room Quality: 7.12
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 7.63
A
Alessandro • solo_traveller • it
10
2026-06-13 • via Nuitee
Y
Yeonghae JUNG • couple • ca
8
Pros:

成田空港までホテルの無料シャトルバスをタイミングよく往復利用できた。
成田空港に帰着した翌日、千葉県内で用事があったが、ここで時差や疲れをとることができた。
ホテル内にコンビニもあり、食事に出るには疲れて眠かったので助かった。

Cons:

大浴場があると嬉しい。

2026-06-13 • via Nuitee
A
anuenue • solo_traveller • jp
9
2026-06-13 • via Nuitee
H
hosokawa • extended_group • us
10
Pros:

朝食がすごく美味しかったです。

Cons:

空港からのバスの便がもう少しあると良いなと思いました。

2026-06-13 • via Nuitee
T
TAMOTSU • solo_traveller • jp
7
2026-06-11 • via Nuitee
O
Olguin Rios • solo_traveller • mx
10
Pros:

La ubicación

Cons:

El desayuno no era variado

2026-06-10 • via Nuitee
T
Toki • couple • jp
10
2026-06-10 • via Nuitee
S
SHIZUKA • family_with_children • jp
3
2026-06-09 • via Nuitee
鳴きのロバ • couple • jp
7
2026-06-08 • via Nuitee
Z
Zev Al • family_with_children • jp
10
2026-06-08 • via Nuitee
L
Leonardo • solo_traveller • it
10
Pros:

Hotel comodissimo per raggiungere l'aeroporto, il tassista conosceva il nome dell'hotel quando dovevamo arrivare ed è stato molto comodo sia io konbini presente al piano terra (bellissima sorpresa) sia il ristorante all'interno dell'hotel. Ottima struttura

Cons:

Nulla

2026-06-08 • via Nuitee
R
Rana magar • solo_traveller • jp
9
2026-06-08 • via Nuitee
M
miyako • solo_traveller • jp
10
素晴らしい
Pros:

とても落ち着く素敵なお部屋でした。ダブルルームに宿泊しましたが、バスタブも大きく、シャワーブースと別なのもよかったです。静かで大変心地よく滞在できました。ホテルの中にファミマがあります。朝食も素晴らしくよかったです。景色が美しく森の中にあります。ここに泊まってよかったです。本当におすすめします。

Cons:

なし

2026-06-08 • via Nuitee
S
Shanti D • couple • au
10
Very happy
Pros:

Clean and shuttle bus

Cons:

All good

2026-06-07 • via Nuitee
G
Gianni • family_with_children • jp
7
Good quality for low price
Pros:

Convenient location close to airport. Shuttle bus service frpm/to the airport available. Friendly staff. Overall excellent, considering the price.

Cons:

Somewhat outdated furniture the room

2026-06-07 • via Nuitee
T
Thang • extended_group • ca
8
2026-06-06 • via Nuitee
R
rie • solo_traveller • us
6
2026-06-06 • via Nuitee
D
Deepesh • extended_group • in
8
2026-06-06 • via Nuitee
M
Marijke • couple • be
10
Good hotel for the last night(s) before traveling home. Be sure to visit Narita City and the Temple!
Pros:

We stayed for 2 nights, after returning our camper nearby and before heading home. This gave us time to visit the city of Narita and its majestic temple complex. What a sacred discovery! A very touristy little town (mainly Japanese) with lovely shops and restaurants. Most tourists don't go to Narita city, and that is truly a missed opportunity. The hotel is older in terms of room style, but very clean. Unfortunately, the restaurant was closed, so we ate something from the bar twice. That was pretty okay, but you could consider it a kind of fast food. On the other hand, the breakfast buffet was delicious, very extensive, and high-quality Japanese food. There was a little bit of Western food, but that didn't interest us. Our compliments to the chef! We also experienced a small earthquake, and it seemed like the whole building was made of rubber for about half a minute. The perfect ending to our tour of Japan in terms of location and experience. The free shuttle service to the airport is also very handy.

Cons:

It is a modern trend that everything becomes "do-it-yourself". So check-in is now at a machine in front of the counter, where the receptionist still has to give the necessary instructions and provide assistance. I wonder where the profit is in that? You also have to book the shuttle to the airport yourself, via the website. So yes, I was very pleased with my own DIY skills ;-)

2026-06-04 • via Nuitee
Y
Yoshikazu • solo_traveller • au
5
The floor I stayed had some smell, so as the room I stayed. Information of the hotel wasn't enough.
Cons:

The shuttle bus service was to the town wasn't operated often enough. Also shuttle to airport had to book, but a bus I wanted to reserve was full and I had to 45 minuets before the this one (0500am) even though I tried to book the night before.

2026-06-03 • via Nuitee