Norseman Hotel

Hotels
7.8 (1173 reviews)
Riverside , Wick , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Clean rooms
Cons:
Dated facilities
Dog barking disturbance
Some amenities need upgrading

Categories

Cleanliness
7.53
Generally clean, but some mentions of dated amenities.
Service
8.5
Friendly staff with consistently positive reviews.
Location
8.04
Good location for purpose, with convenient parking.
Room Quality
6.99
Some rooms are dated and need attention, but comfortable beds.
Amenities
7.52
Basic amenities; some rooms feel tired and shabby.
Value for Money
7.78
Affordable for the area but shows signs of wear.
Food and Beverage
8.03
Excellent meals and breakfast options.
Overall Experience
8
Positive overall experience with memorable aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:49

Property Description

Picturesque Location and Private Garden
The family-run Norseman Hotel in Wick, overlooking the scenic Wick River, offers a tranquil stay with its own private garden, perfect for relaxing and enjoying the surroundings.

Comfortable Rooms with Modern Amenities
Each room at the Norseman Hotel is thoughtfully equipped with a flat-screen HD TV, en suite bathroom, and tea/coffee making facilities. Some rooms even provide beautiful garden views, ensuring a peaceful retreat for guests.

Locally Sourced Dining and Convenient Location
Indulge in freshly-prepared Highland cuisine at the on-site restaurant, known for its locally sourced ingredients. With Wick train station nearby and Wick Airport just a short drive away, exploring the charming town and its surroundings is effortless.

Book your stay at Norseman Hotel for a delightful blend of comfort, convenience, and Highland hospitality.

Important information:

When booking 8 or more rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INV

Location

Guest Reviews

7.8
Based on 1173 reviews
Cleanliness: 7.53
Service: 8.5
Location: 8.04
Room Quality: 6.99
Amenities: 7.52
Value for Money: 7.78
Food and Beverage: 8.03
Overall Experience: 8
P
PeterHartmann • solo_traveller • ch
7
2026-09-18 • via Nuitee
J
Jackie • couple • gb
7
Good value overnight stop.
Pros:

It’s location and free parking. Good breakfast options. Very friendly and helpful staff. Overall good value for money.

Cons:

Communal carpets could do with a good clean. Lumpy pillows.

2026-09-17 • via Nuitee
D
Denise • solo_traveller • gb
7
Pros:

rather unimpressive from outside but interior warm and welcoming. room comfortable if a little tired. food good and staff friendly

Cons:

bathroom door did not shut, toilet roll holder coming away from wall

2026-09-16 • via Nuitee
S
Susan • family_with_children • gb
5
Glad we were only staying the one night!
Pros:

The furniture in the room was worn and badly stained, the shower was non existent. Its only redeeming features were the food was ok and staff good

Cons:

The shower and the furniture in the room

2026-09-15 • via Nuitee
S
Susan • solo_traveller • gb
9
Pros:

Location Easy to get to the town.

Cons:

No lift. A problem as our luggage was heavy, but we asked for assistance and someone took our luggage upstairs.

2026-09-15 • via Nuitee
V
vanessa • couple • gb
5
Ok
Pros:

Clean comfortable

Cons:

Poor breakfast
Very noisie staff talking very loudly outside our bedroom window till early hours
Very dated

2026-09-15 • via Nuitee
D
Douglas Costa Correa • solo_traveller • de
7
2026-09-15 • via Nuitee
S
Stephen • couple • gb
3
One to avoid
Pros:

Its location

Cons:

It’s was poor from the initial greeting….then went down hill
I had a shower and ended up on the bathroom floor after a massive fall….no rubber mat..no grab handles…slick Lino floor…
Reported it to reception……the bearded man didn’t have a clue what to do…..( but never once asked if I was ok?)
Breakfast was a joke……
Dreadful experience…..reminded me of Aberdeen hotels back in the 80,s……
Never again

2026-09-14 • via Nuitee
D
Douglas • solo_traveller • gb
8
Pros:

Excellent location and very friendly staff

Cons:

Could do with being upgraded a bit ... was very tired in places

2026-09-14 • via Nuitee
D
Daphne • couple • es
1
We left after check in and did not stay the night
Pros:

Dirty

Cons:

Bedroom smelled sweaty and dirty. Sheets and pillow cases looked like they were already used
We found some hair on the pillow cases
Room smelled like old wet towels

2026-09-13 • via Nuitee
T
Tomasz • couple • pl
9
2026-09-11 • via Nuitee
K
Kristen • couple • au
9
Great place to stay.
Pros:

Quiet location
Close to town centre
Walks nearby
Comfy beds
No stairs
The Carvary on Sunday night is legendary it included soup/mains/dessert bar
Breakfast was really nice
Staff were absolutely lovely.

Cons:

Room was quite warm overnight

2026-09-10 • via Nuitee
L
Louis • solo_traveller • us
9
Good value
Pros:

Nice location on the river and near the town center. Bathroom recently renovated.

Cons:

The entire place showed its age.

2026-09-08 • via Nuitee
P
Paul • solo_traveller • gb
5
Pleasant stay
Pros:

Location

Cons:

It’s a bit dated

2026-09-04 • via Nuitee
G
Gareth • family_with_children • gb
8
Good value for money and conveniently located.
Pros:

Conveniently located. Easy to find. Good breakfast.

Cons:

Incredibly warm at night in a family room. A fan would have been useful.

2026-09-03 • via Nuitee
G
Guglielmo • solo_traveller • it
9
2026-09-03 • via Nuitee
C
Claire • solo_traveller • gb
7
2026-09-03 • via Nuitee
V
vaishali • extended_group • gb
5
Ok
Pros:

Decent value for money

Cons:

Ok. Hotel for 1 night

2026-09-02 • via Nuitee
A
Andreas • solo_traveller • de
4
2026-08-28 • via Nuitee
M
Mike • solo_traveller • gb
7
2026-08-21 • via Nuitee