Norseman Hotel

Hotels
7.8 (1173 reviews)
Riverside , Wick , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Clean rooms
Cons:
Dated facilities
Dog barking disturbance
Some amenities need upgrading

Categories

Cleanliness
7.53
Generally clean, but some mentions of dated amenities.
Service
8.5
Friendly staff with consistently positive reviews.
Location
8.04
Good location for purpose, with convenient parking.
Room Quality
6.99
Some rooms are dated and need attention, but comfortable beds.
Amenities
7.52
Basic amenities; some rooms feel tired and shabby.
Value for Money
7.78
Affordable for the area but shows signs of wear.
Food and Beverage
8.03
Excellent meals and breakfast options.
Overall Experience
8
Positive overall experience with memorable aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:49

Property Description

Picturesque Location and Private Garden
The family-run Norseman Hotel in Wick, overlooking the scenic Wick River, offers a tranquil stay with its own private garden, perfect for relaxing and enjoying the surroundings.

Comfortable Rooms with Modern Amenities
Each room at the Norseman Hotel is thoughtfully equipped with a flat-screen HD TV, en suite bathroom, and tea/coffee making facilities. Some rooms even provide beautiful garden views, ensuring a peaceful retreat for guests.

Locally Sourced Dining and Convenient Location
Indulge in freshly-prepared Highland cuisine at the on-site restaurant, known for its locally sourced ingredients. With Wick train station nearby and Wick Airport just a short drive away, exploring the charming town and its surroundings is effortless.

Book your stay at Norseman Hotel for a delightful blend of comfort, convenience, and Highland hospitality.

Important information:

When booking 8 or more rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INV

Location

Guest Reviews

7.8
Based on 1173 reviews
Cleanliness: 7.53
Service: 8.5
Location: 8.04
Room Quality: 6.99
Amenities: 7.52
Value for Money: 7.78
Food and Beverage: 8.03
Overall Experience: 8
A
Andreas solo_traveller de
4
2026-08-28 via Nuitee
M
Mike solo_traveller gb
7
2026-08-21 via Nuitee
J
james solo_traveller gb
1
Very poor and didn’t even stay after looking at room
Pros:

Nothing

Cons:

I thought the place looked very tired and the bedding didn’t look the best particularly pillows

2026-08-19 via Nuitee
D
dbellucci solo_traveller it
8
Pros:

Nessun problema per il parcheggio. Colazione ottima, varia e abbondante. Hotel silenzioso, nonostante la posizione vicino a una strada. Il centro è facilmente raggiungibile a piedi.

Cons:

La stanza era piuttosto piccola per 4 persone.

2026-08-16 via Nuitee
E
emmanuelle solo_traveller fr
6
2026-08-14 via Nuitee
C
Craig couple gb
10
2026-08-13 via Nuitee
H
Hussain solo_traveller gb
7
2026-08-10 via Nuitee
M
Mia family_with_children gb
8
Pros:

Location is great right in the centre of Wick. The hotel had decent parking including charging for electric cars. The rooms had everything needed including kettle and hairdryer. Shower had good water pressure and warm water. The staff were friendly. The breakfast was pretty good with a selection of hot and cold options. Nice communal areas with ample seating.

2026-08-08 via Nuitee
S
Sandra family_with_children de
7
Solider Gasthof, hier kann man nichts falsch machen
Pros:

Gute Lage downtown ; Komplettpaket mit Frühstück und Dinner möglich; saubere Zimmer

Cons:

Sehr altbacken ; mehr für Touristen-Busse

2026-08-08 via Nuitee
M
martin solo_traveller gb
9
2026-08-06 via Nuitee
M
martin couple gb
9
Would go back
Pros:

God location, clean comfortable, attentive staff

2026-08-06 via Nuitee
J
julie solo_traveller gb
8
2026-08-05 via Nuitee
R
Ryan solo_traveller gb
5
Pros:

Food amd Staff Fantastic

Cons:

Fire Alarm problem went on till 2am couldn't sleep.

2026-08-04 via Nuitee
K
Kirsteen solo_traveller gb
3
Avoid
Pros:

The hotel had availability in July last minute (a day before travel). The room was warm and they had tea and coffee making facilities with a biscuit. The Press and Journal newspaper was available to guests for free on check in. The fruit salad at breakfast was fresh and the yogurts individual rather than a bowl of gloop.

Cons:

I really wanted this to be a positive experience as I travel to Caithness at least once a month and usually stay elsewhere. I had been told the food was good so gave it a try rather than my usual place. I will not be back! Where to start! The room was £117, a good £50 more than elsewhere so I expected it to be well maintained and clean. The furniture was cracked, the chair had what I hope was food on it rather than blood, the bathroom was disgusting and full of rust, dirty grout, a filthy pull cord for the light, and the towels had holes in them and were frayed. See the photos. The WiFi didn't work, the TV didn't work (which I managed to eventually fix myself), and we could hear every breath the person in the room beside us took because the snoring and seagull calls from outside travelled through the paper thing walls. On check in, the man with the beard gave us the key and walked away. I had to find the room without direction and realised there was no lift, which was a problem post operation. No offer of help with luggage to go up the flights of stairs. No direction on breakfast times nor checkout. Just took the money and barely spoke. He did print out a dinner menu when asked if they were serving evening meals. When I saw the state of the room, I wasn't about to eat there as can only imagine what stat a place that the public wouldn't see would be like. The cooked breakfast was buffet and a greasy congealed mess..I saw one guest open one of the kids and place it on top of the open food, flick a hash brown off it with his hand and replace the lid. No indication of what is in anything. It really needs visited by trading standards. There was one young girl on clean up and coffee duty who was lovely and working so hard but she was swimming against the tide and needed another person on breakfast duty to help. Really disappointed with The Norseman.

2026-08-03 via Nuitee
M
Mandy couple gb
10
2026-07-25 via Nuitee
K
Ka Him (Sam) solo_traveller gb
10
2026-07-25 via Nuitee
A
Arno couple de
9
Es hat alles gepasst - wir hatten einen schönen Aufenthalt!
Pros:

Zentral gelegen, freundliches Personal. In der Bar kann abends den Tag ausklingen lassen.

2026-07-25 via Nuitee
L
Lewis couple gb
1
Terrible
Pros:

Nothing really

Cons:

The shower was terrible, next to no water pressure

The creakiest floor I've ever seen, ever single step the floor creaked

The bed was so uncomfortable and not enough pillows

Curtains barely kept out the light so when the sun had risen the room was bright

2026-07-19 via Nuitee
C
Caldwell solo_traveller gb
9
2026-07-17 via Nuitee
R
Roberts couple gb
10
Enjoyed our stay and all staff were very polite and friendly and food excellent
Pros:

We only booked B&B but on the Friday I asked if we could have an evening meal but with my son and partner and it was no problem. When we were leaving I said I had to pay for our evening meal and was told nothing appeared on our room, but with no problem the receptionist sorted things out very pleased with the service.

Cons:

Nothing to complain about everything was fine

2026-07-15 via Nuitee