Hotel Eden

Hotels
6.9 (2741 reviews)
Corso Novara 9 , Naples , it

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Private check-in/check-out
Shared lounge/TV area
Shuttle service (additional charge)
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Close to transportation hubs
Clean rooms
Cons:
Safety concerns in the area
Outdated facilities
Inconsistent room quality

Categories

Cleanliness
7.2
Guests mentioned cleanliness as a positive aspect with a few noting the need for upgrades in certain areas.
Service
7.6
Service was generally appreciated, with some guests mentioning helpful and polite staff, but others noted old furniture and broken items.
Location
8.5
The proximity to key transportation hubs like the train station received high praise, despite some concerns about the safety and cleanliness of the surrounding area.
Room Quality
6.1
Rooms were described as basic and in need of renovation, with mixed feedback on bed comfort and noise levels.
Amenities
6.6
Some guests appreciated the bathtub and central location, while others mentioned the lack of tea/coffee facilities and outdated amenities.
Value for Money
5.3
Mixed reviews on the value for the price paid, with some guests feeling the facilities and services did not meet their expectations.
Food and Beverage
7.3
Breakfast and restaurant services generally received positive feedback, albeit with some guests desiring more variety or updated facilities.
Overall Experience
6.6
While some guests had positive experiences, others highlighted concerns about cleanliness, safety, and outdated facilities, resulting in a mid-range overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-23 22:10

Property Description

Welcome to Hotel Eden - Your Oasis in the Heart of Naples!

Luxurious Rooms and Modern Decor: Enjoy spacious and pristine rooms adorned with contemporary decor, providing a comfortable retreat after a day of exploring the vibrant city.

Panoramic Views and Rooftop Garden: Take in breathtaking views of Naples from our panoramic lift and unwind in our charming rooftop garden, offering a serene escape with stunning city center vistas.

Exceptional Service and Convenient Location: Let our dedicated staff enhance your stay with valuable city insights, travel assistance, and top-notch dining recommendations, ensuring a seamless and memorable experience in Naples.

Book your stay at Hotel Eden now for an unforgettable Naples adventure!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.9
Based on 2741 reviews
Cleanliness: 7.2
Service: 7.6
Location: 8.5
Room Quality: 6.1
Amenities: 6.6
Value for Money: 5.3
Food and Beverage: 7.3
Overall Experience: 6.6
M
Mustafa • couple • tr
5
2026-05-23 • via Nuitee
A
Antonio • solo_traveller • it
6
Pros:

Accoglienza

Cons:

Il bagno

2026-05-22 • via Nuitee
G
giovanni • solo_traveller • it
8
Pros:

personale gentilissimo

Cons:

Un po' rumoroso

2026-05-22 • via Nuitee
Y
Yuko • couple • jp
8
良かった
Pros:

駅から近い

2026-05-21 • via Nuitee
M
Mohamed • solo_traveller • dz
7
Good location and close to Napoli Centrale train station, daily room cleaning services, appartments are a bit old and at
Pros:

Close to city center and Napoli Centrale train station, authentic italian appartment with balcony, daily room services

Cons:

A little bit old inside, very noisy outside at the morning

2026-05-21 • via Nuitee
V
Valerio • solo_traveller • gb
7
Pros:

Good value for money

Cons:

The location is what is it.. otherwise could be excellent

2026-05-19 • via Nuitee
Z
Zeki Omowunmi • solo_traveller • gb
8
2026-05-18 • via Nuitee
F
Flores • solo_traveller • it
10
Pros:

Excelente ubicación, muy limpio

2026-05-17 • via Nuitee
A
Annick • extended_group • fr
6
Bien placé mais comportement sans gêne de certains voyageurs. Plus adapté à un séjour court.
Pros:

L'établissement est proche de la gare centrale et du métro. Accueil sympathique et en français à notre arrivée.
Les serviettes étaient changées tous les jours et le ménage fait.

Cons:

Pas de restaurants touristiques dans ce quartier donc il fallait manger près des lieux de visite.
Nous avons été gênées par la télévision voisine et une nuit vers 4h nous avons été réveillées en sursaut par des coups frappés violemment tout près.

2026-05-16 • via Nuitee
D
Danielle • couple • ch
5
2026-05-16 • via Nuitee
V
Vincent Alex • solo_traveller • sc
1
Pros:

Nothing???

Cons:

Everything.

2026-05-15 • via Nuitee
T
Tracy • solo_traveller • gb
9
Bustle
Pros:

The location was ideal for the train station. There are supermarkets and restaurants very close by. The room was very spacious and totally adequate. The building has a fabulous glass lift. I liked the bustle of the city.

Cons:

It's not an ideal ground for suitcases so the lighter the better.

2026-05-15 • via Nuitee
O
Omar • solo_traveller • gb
5
Very basic and dated albeit clean.
Pros:

This property was clean but extremely dated.

Cons:

The pictures on Booking.com show restaurant and bar these facilities were not available at the property. They may have been in the past but not now.

2026-05-13 • via Nuitee
A
Anna • solo_traveller • ru
6
2026-05-13 • via Nuitee
G
Gary • solo_traveller • mt
8
Good hotel for an overnight stop over between trains
Pros:

Great location for railway station

Cons:

Traffic noise from the street outside

2026-05-12 • via Nuitee
X
XIAOQING • extended_group • cn
9
A conveniently located hotel with great travel accessibility.
Pros:

Perfect location, just a few minutes' walk to the train station. It’s extremely convenient for taking trains, the metro and airport buses.

Cons:

None

2026-05-09 • via Nuitee
S
Simon • solo_traveller • de
8
2026-05-08 • via Nuitee
A
antares73ra • solo_traveller • it
7
2026-05-08 • via Nuitee
K
Kamila • solo_traveller • pl
5
Dobra baza na jedną noc
Pros:

Hotel znajduje się zaraz przy dworcu głównym, w zabytkowej kamienicy, w okolicy jest mnóstwo restauracji, kawiarni, wypożyczalni aut i skuterów

Cons:

Pokoje, wyposażenie, pościel, ręczniki a przede wszystkim kapy na łóżka pamiętają lata 70te. Hotel ma potencjał. Niewielkim nakładem finansowym można by odświeżyć pokoje, bo mają dobry rozkład i piękne, duże drewniane okna. Za cenę jednej nocy jaką zapłaciliśmy można by było wymienić wszystkie tekstylia i jeszcze by zostało. W nocy jest głośno, ulica jest ruchliwa, a okolica nie do końca przyjazna turystom

2026-05-08 • via Nuitee
H
HUIZHEN • extended_group • cn
3
Cons:

实在是太太太太吵了，晚上根本睡不着！隔音效果特别差，入住的那一晚，隔壁有很多teenagers入住特别吵。街道也特别吵，一整晚完全没有办法入睡。感觉床品也不是特别干净，我都是穿着衣服睡的。并且其他设施都非常糟糕，板凳上全是灰，非常脏。浴室比较大，但是下水道会反味，第二天早上起来卫生间特别臭！两晚的体验特别糟糕….简直是我旅行过程当中最糟糕的体验，以后再也不会来那不勒斯

2026-05-07 • via Nuitee