Hotel Marco Polo by Nexta

Hotels
7.5 (2012 reviews)
Avenida Sant Antoni, 36 , La Massana , AD
+376 738 363

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Good Location
Friendly Service
Cons:
Cleanliness Issues
Outdated Rooms

Categories

Cleanliness
5.75
Numerous mentions of unclean rooms and dirty sheets indicate poor cleanliness.
Service
8.75
Generally good service mentioned in several reviews.
Location
8.25
Centrally located, with good access noted in reviews.
Room Quality
5.75
Negative feedback about room size, comfort, and outdated facilities.
Amenities
8.25
Standard amenities provided, but some reports of insufficient offerings.
Value for Money
7.75
Some value for price noted, but concerns about room quality detract from overall value.
Food and Beverage
7.25
Mixed reviews on food quality and variety.
Overall Experience
8.25
Overall mixed experience with both positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 23:56

Property Description

Convenient Location near Vallnord Ski Resort
Hotel Marco Polo in La Massana is the ideal choice for ski enthusiasts, being a mere 500 metres from the cable car to Vallnord Ski Resort. Enjoy the convenience of free access to a public outdoor pool nearby for relaxation after a day on the slopes.

Comfortable Rooms and International Dining
Relax in functional rooms equipped with modern amenities such as a flat-screen TV and a safe. Indulge in delicious international cuisine at the buffet restaurant, and unwind with a drink at the café-bar in the evening.

Proximity to Shopping and Caldea Thermal Spa
With a short 10-minute drive to Andorra la Vella, guests have easy access to shopping opportunities. Additionally, the renowned Caldea thermal spa is less than 4 km away for a relaxing experience.

Book your stay at Hotel Marco Polo now for a memorable getaway!

Important information:

It offers free access to a seasonal outdoor pool from La Massana city, located less than 656 feet

Please note that the public parking is outdoors.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BCN

Location

Guest Reviews

7.5
Based on 2012 reviews
Cleanliness: 5.75
Service: 8.75
Location: 8.25
Room Quality: 5.75
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 7.25
Overall Experience: 8.25
Q
QuentinLhmd • solo_traveller • fr
5
Pros:

Centre ville et proximité des commerces.

Cons:

Bruits de la route dans la chambre.

2026-09-19 • via Nuitee
J
Joaquin • couple • es
8
2026-09-19 • via Nuitee
J
Jose Antonio Ballesteros Moreno • solo_traveller • es
10
Pros:

ok

Cons:

ok

2026-09-19 • via Nuitee
J
JOSEP • solo_traveller • es
4
Pros:

La ubicació

Cons:

No tenia aire condicionat

2026-09-18 • via Nuitee
R
Raj • family_with_children • fr
10
2026-09-18 • via Nuitee
M
Miréla • extended_group • re
7
Accueil formidable. Bon contact avec les personnels et surtout la facilité de se trouver à proximité
Pros:

L'accueil avec la standardiste .
La propreté des chambres et l'emplacement de l'hôtel.
Le buffet aussi etait correct

Cons:

Le bruit des voitures du fait que c'était une route très fréquentée

2026-09-18 • via Nuitee
C
Carlos • solo_traveller • es
8
lugar acogedor
Pros:

la amabilidad de su personal y atención...

2026-09-18 • via Nuitee
P
Piqué • solo_traveller • es
8
Pros:

El bufet.

Cons:

Una mica antic

2026-09-17 • via Nuitee
A
Amblard Véronique • solo_traveller • fr
8
Pros:

Hotle très pratique
Restauration très bien
Chambres très bien

Cons:

Neant

2026-09-17 • via Nuitee
D
DAVID • couple • be
7
2026-09-17 • via Nuitee
J
Joan • solo_traveller • es
8
Correcte
Pros:

Instal·lacions correctes i una bona piscina

Cons:

Que el personal de recepció, tot i ser molt amable, no em parlés en Català , que a més de ser el meu idioma com a client, és l'idioma oficial d'Andorra

2026-09-17 • via Nuitee
P
Patrick • solo_traveller • fr
8
Pros:

Personnel tres professionnelle le repas plus le petit déjeuner parfait

2026-09-16 • via Nuitee
S
Sandra Calmaestra • solo_traveller • es
8
2026-09-16 • via Nuitee
C
Claudia • solo_traveller • es
8
Pros:

El personal súper amable, la piscina a disposición del hotel, camas cómodas

Cons:

Faltaba aire acondicionado

2026-09-16 • via Nuitee
D
DAVID • solo_traveller • es
9
2026-09-16 • via Nuitee
W
Willemien2505 • solo_traveller • nl
9
Pros:

Los chicos González y Izequiel ambos un 10+, recepción super amable

Cons:

No hervidor (calentador) para preparar un té, no todo mundo tomar café 😌

2026-09-16 • via Nuitee
J
Javier • solo_traveller • es
6
Pros:

Guardabicis y servicio para su limpieza de bicis.

Cons:

Buffet de desayuno

2026-09-16 • via Nuitee
B
benaque • solo_traveller • es
8
2026-09-15 • via Nuitee
C
Concepción • couple • es
8
Bien
Pros:

Ni usamos ni parking ni desayuno

Cons:

Parking muy caro

2026-09-15 • via Nuitee
A
Abdelbar • family_with_children • ma
1
2026-09-15 • via Nuitee