Hotel Marco Polo by Nexta

Hotels
7.5 (1797 reviews)
Avenida Sant Antoni, 36 , La Massana , ad

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Good Location
Friendly Service
Cons:
Cleanliness Issues
Outdated Rooms

Categories

Cleanliness
5.75
Numerous mentions of unclean rooms and dirty sheets indicate poor cleanliness.
Service
8.75
Generally good service mentioned in several reviews.
Location
8.25
Centrally located, with good access noted in reviews.
Room Quality
5.75
Negative feedback about room size, comfort, and outdated facilities.
Amenities
8.25
Standard amenities provided, but some reports of insufficient offerings.
Value for Money
7.75
Some value for price noted, but concerns about room quality detract from overall value.
Food and Beverage
7.25
Mixed reviews on food quality and variety.
Overall Experience
8.25
Overall mixed experience with both positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 23:56

Property Description

Convenient Location near Vallnord Ski Resort
Hotel Marco Polo in La Massana is the ideal choice for ski enthusiasts, being a mere 500 metres from the cable car to Vallnord Ski Resort. Enjoy the convenience of free access to a public outdoor pool nearby for relaxation after a day on the slopes.

Comfortable Rooms and International Dining
Relax in functional rooms equipped with modern amenities such as a flat-screen TV and a safe. Indulge in delicious international cuisine at the buffet restaurant, and unwind with a drink at the café-bar in the evening.

Proximity to Shopping and Caldea Thermal Spa
With a short 10-minute drive to Andorra la Vella, guests have easy access to shopping opportunities. Additionally, the renowned Caldea thermal spa is less than 4 km away for a relaxing experience.

Book your stay at Hotel Marco Polo now for a memorable getaway!

Important information:

It offers free access to a seasonal outdoor pool from La Massana city, located less than 656 feet

Please note that the public parking is outdoors.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BCN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 14 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.5
Based on 1797 reviews
Cleanliness: 5.75
Service: 8.75
Location: 8.25
Room Quality: 5.75
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 7.25
Overall Experience: 8.25
C
Catherine • solo_traveller • fr
6
Pros:

Nous avons bien apprécié la piscine...et le personnel qui s'en occupe !
Le personnel de l'hôtel très sympathique.
Le petit déjeuner extra ☕
Buffet du soir moyen...

Cons:

Bruyant car au bord de la route principale et mal isolé, pas de climatisation 😕 et donc un peu chaud dans la chambre...
Parking payant ! Dommage 😔

2026-07-04 • via Nuitee
H
Hamid • family_with_children • ad
5
Pros:

Todo muy bien personales de hotel muy amables menos limpieza

Cons:

limpieza muy mal porque encontrado mierda en sabanas y polvo y faltaba tollas y habltacion mal olor por falta de limpieza la bañera avia pelos de mujeres en bañera

2026-07-02 • via Nuitee
A
Adrian • couple • es
10
2026-07-02 • via Nuitee
J
jordi • solo_traveller • es
10
2026-07-02 • via Nuitee
M
Michael • solo_traveller • de
10
Sehr schönes Hotel zu einem vernünftigen Preis
Pros:

Die Unterkunft war hervorragend. Alles sehr sauber und gepflegt. Konnte auch mein Fahrrad sicher verstauen. Man konnte auch problemlos mit dem Bus nach Andorra Stadt reinfahren,

2026-07-01 • via Nuitee
L
Luis • solo_traveller • es
9
2026-07-01 • via Nuitee
S
Santiago • extended_group • es
9
2026-06-30 • via Nuitee
F
francisco de paula • solo_traveller • es
8
Pros:

Muy bien calidad precio

2026-06-30 • via Nuitee
N
NURIA • solo_traveller • ad
7
2026-06-30 • via Nuitee
J
Jordi • extended_group • es
7
Hem estat bé
Pros:

La relació qualitat preu

Cons:

Banyera, soc més de dutxa i bidet

2026-06-29 • via Nuitee
S
Singara • family_with_children • es
10
2026-06-29 • via Nuitee
R
Raul GL • family_with_children • es
5
Pros:

el precio

Cons:

que para ir a la piscina hay que salir del hotel

2026-06-29 • via Nuitee
M
markus • solo_traveller • de
9
Pros:

Sehr gutes Frühstück

Cons:

Parkmöglichkeiten

2026-06-29 • via Nuitee
J
Juan Manuel • solo_traveller • pt
10
Pros:

Excelente servicio y un hotel que supera siempre mis expectativas. El personal de recepcion siempre muy amable y dispuesto, el maitre Ezequiel me ayudo cuando le hice unas consultas y, en general, todos muy dispuestos en todo momento.

2026-06-29 • via Nuitee
M
Miguel • solo_traveller • es
6
Cons:

No tener aire acondicionado

2026-06-28 • via Nuitee
D
David • couple • es
3
Hotel muy descuidado
Pros:

Nada

Cons:

Instalaciones antiguas y el mantenimiento brilla por su ausencia.
Mucho calor en la habitación.

2026-06-28 • via Nuitee
P
Patrick • solo_traveller • be
8
Pros:

Centreville

Cons:

Vetuste

2026-06-28 • via Nuitee
J
juan carlos • solo_traveller • es
5
muy básica, hotel para dormir
Pros:

El desayuno calidad precio es correcto

Cons:

solicite entrar en la habitación a las 13:00, pero a mi llegada lo comente y me dijeron directamente que no y ni siquiera preguntaron como me llamaba para consultar mi reserva.

2026-06-28 • via Nuitee
L
LUIS • solo_traveller • es
5
2026-06-28 • via Nuitee
A
aitor • solo_traveller • es
10
2026-06-28 • via Nuitee