Hotel Marco Polo by Nexta

Hotels
7.5 (1747 reviews)
Avenida Sant Antoni, 36 , La Massana , ad

Children allowed

Facilities

Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Good Location
Friendly Service
Cons:
Cleanliness Issues
Outdated Rooms

Categories

Cleanliness
5.75
Numerous mentions of unclean rooms and dirty sheets indicate poor cleanliness.
Service
8.75
Generally good service mentioned in several reviews.
Location
8.25
Centrally located, with good access noted in reviews.
Room Quality
5.75
Negative feedback about room size, comfort, and outdated facilities.
Amenities
8.25
Standard amenities provided, but some reports of insufficient offerings.
Value for Money
7.75
Some value for price noted, but concerns about room quality detract from overall value.
Food and Beverage
7.25
Mixed reviews on food quality and variety.
Overall Experience
8.25
Overall mixed experience with both positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 23:56

Property Description

Convenient Location near Vallnord Ski Resort
Hotel Marco Polo in La Massana is the ideal choice for ski enthusiasts, being a mere 500 metres from the cable car to Vallnord Ski Resort. Enjoy the convenience of free access to a public outdoor pool nearby for relaxation after a day on the slopes.

Comfortable Rooms and International Dining
Relax in functional rooms equipped with modern amenities such as a flat-screen TV and a safe. Indulge in delicious international cuisine at the buffet restaurant, and unwind with a drink at the café-bar in the evening.

Proximity to Shopping and Caldea Thermal Spa
With a short 10-minute drive to Andorra la Vella, guests have easy access to shopping opportunities. Additionally, the renowned Caldea thermal spa is less than 4 km away for a relaxing experience.

Book your stay at Hotel Marco Polo now for a memorable getaway!

Important information:

It offers free access to a seasonal outdoor pool from La Massana city, located less than 656 feet

Please note that the public parking is outdoors.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Sep 8, 2025 until Fri, Jun 19, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BCN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 14 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.5
Based on 1747 reviews
Cleanliness: 5.75
Service: 8.75
Location: 8.25
Room Quality: 5.75
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 7.25
Overall Experience: 8.25
P
Pete solo_traveller gb
3
Pros:

Friendly and helpful staff

Cons:

Needs updating toilet didn't work shower kept falling of its stand. Parking isn't at the hotel

2026-06-13 via Nuitee
J
Joanna solo_traveller pl
9
2026-06-12 via Nuitee
J
Judit Marcos family_with_children es
8
2026-06-12 via Nuitee
D
David solo_traveller es
2
2026-06-12 via Nuitee
E
Ezquerra rodriguez couple es
10
2026-06-11 via Nuitee
E
Emilie couple fr
6
Bien pour une nuit. Rapport qualité/prix correct.
Pros:

personnel très gentil, le petit déjeuner est bon. La prestation est correcte pour le prix payé. Le balcon est agréable si on fait abstraction de la route très bruyante en dessous.

Cons:

Salle de bain vieillotte, des fourmis sortaient de partout ( depuis la baignoire, dans le lavabo). Baignoire avec des traces qui ne s'enlèvent pas. Les chambres supérieures donnent toutes sur la montagne mais rien n'est dit sur le fait qu'il y a la route directement au pied de l'hôtel. Route très passante, bruyante même les stores fermés. Les murs ne sont pas insonorisée. J'ai eu l'impression de dormir dans le même lit que mes voisins de chambre alors qu'ils ne faisaient que discuter normalement. Le parking de l'hôtel est tellement étroit qu'il y est difficile de se garer. Notre voiture a été abîmée certainement lors d'une manœuvre de quelqu'un pour sortir.

2026-06-11 via Nuitee
D
Dantas couple pt
10
2026-06-09 via Nuitee
T
Tomás solo_traveller ar
8
Pros:

Es la segunda vez que voy. La primera fue 10 puntos. La segunda tenía algunas cosas rotas en el baño, deberían darle un poco de mantenimiento. Pero por el precio y ubicación sigue siendo muy bueno. El desayuno es TOP. El mejor desayuno de todos mis viajes. Vale la pena comprarlo.

2026-06-08 via Nuitee
I
Isabela couple de
9
2026-06-07 via Nuitee
A
Ana Maria couple es
9
Pros:

Buena ubicación

Cons:

El ruido del tráfico de la calle.

2026-06-07 via Nuitee
C
camille solo_traveller es
10
2026-06-07 via Nuitee
C
Cantallops Martinez solo_traveller es
10
2026-06-06 via Nuitee
A
Angel solo_traveller es
4
2026-06-06 via Nuitee
E
Eduard couple es
10
2026-06-05 via Nuitee
J
Jaume solo_traveller es
10
Pros:

Espectacular en todos los aspectos , ubicación perfecta , precio excelente , muy buen desayuno ,

Cons:

El aparcamiento en La Massana, esto no es culpa del hotel .

2026-06-05 via Nuitee
F
Francis solo_traveller fr
10
Pros:

Hotel très agréable et personnel aux petits soins.

Cons:

Rien.

2026-06-05 via Nuitee
Z
Zidi solo_traveller es
1
Pros:

Ma la vitación

Cons:

La vittasion en comoda

2026-06-04 via Nuitee
A
Andrea extended_group es
10
Increíble
Pros:

Todo

Cons:

Nada

2026-06-02 via Nuitee
A
Andrea couple es
10
2026-06-02 via Nuitee
F
Fabrice solo_traveller fr
8
Pros:

Excellent rapport qualité /prix !

Cons:

Stationnement payant !

2026-06-01 via Nuitee