Petit Palace Tres Cruces

Hotels
•
Petit Palace Hoteles
8.6 (3545 reviews)
Tres Cruces, 6 (esquina Gran Via 25) , Madrid , es

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Great location
Cons:
Room size and cleanliness issues
Aged furniture

Categories

Cleanliness
8.34
General cleanliness is appreciated, but there were mentions of issues in certain reviews.
Service
9.01
The staff is consistently described as very friendly and helpful, contributing positively.
Location
9.05
Many reviews highlight the excellent location near city attractions.
Room Quality
8
Some rooms were described as small or outdated; overall quality could improve.
Amenities
8.53
Standard amenities are available, but some guests expected more.
Value for Money
8.49
Mixed reviews regarding pricing; some felt it was reasonable while others found it high for the quality.
Food and Beverage
8.74
Breakfast received positive mentions; guests enjoyed the offerings.
Overall Experience
8.61
Generally positive experiences were reported despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:51

Property Description

Charming Boutique Hotel in the Heart of Madrid

Luxurious Amenities: Enjoy a relaxing stay in our elegant rooms equipped with free Wi-Fi, hydromassage showers, and flat-screen TVs. Stay comfortable with air conditioning, a minibar, and wake up to a delicious breakfast buffet.

Convenient Services: Let our 24-hour reception assist you in arranging museum tickets and bicycle rentals to explore the city at your own pace.

Prime Location: Explore Madrid easily with our central location just steps away from Gran Vía and major attractions like Puerta del Sol, the Art Triangle, and the Royal Palace.

Experience the best of Madrid at Petit Palace Tres Cruces - Book your stay now!

Important information:

Depending on the season, air conditioning or heating is provided.

The pet fee is EUR 25 per animal per stay.

Reservations for more than 5 rooms may be subject to different policies and additional supplements.

Reservations for more than 10 nights may be subject to different policies and additional supplements.

Please note that all special requests are subject to availability, and additional charges may apply.

The accommodations will send guests the necessary instructions for online check-in 7 days before arrival.

If you wish to use the airport shuttle service, you must contact the hotel prior to arrival. This service has an additional charge.

This accommodations does not allow smoking, illegal substances, bachelor or bachelorette parties, parties, or similar events. Breaking this rule will result in penalties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 3545 reviews
Cleanliness: 8.34
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.74
Overall Experience: 8.61
A
alu • family_with_children • co
10
Pros:

La ubicación es genial, la habitación es cómoda, tiene lo necesario

2026-06-20 • via Nuitee
C
Carolina • couple • ar
7
2026-06-18 • via Nuitee
A
Andrea Claudia • couple • ar
10
Sensacional
Pros:

Buenísimo el desayuno y la amabilidad del personal

Cons:

Todo me gustó

2026-06-17 • via Nuitee
P
Pierre • extended_group • nl
8
2026-06-17 • via Nuitee
I
ISABEL • solo_traveller • es
7
Hotel correcte per a una estada curta a la ciutat. Molt bona situació.
Pros:

La seva ubicació i el tracte del personal.

Cons:

L’habitació individual és molt petita i falta una mica de manteniment en algun moble

2026-06-17 • via Nuitee
B
Bruna • solo_traveller • hr
10
Pros:

.

Cons:

.

2026-06-16 • via Nuitee
D
Dolors • solo_traveller • es
6
2026-06-16 • via Nuitee
R
Rosa • extended_group • it
5
2026-06-16 • via Nuitee
A
Andrea Fernanda • couple • ar
10
Súper confortable. Queremos regresar ya mismo ;)
Pros:

Todo! Excelente atención y predisposición del personal. Inmejorable ubicación. El desayuno exquisito, abundante y bien servido. Muy limpio. Habitación súper amplia y cómoda. Muy buena ducha y amplitud del baño.

2026-06-15 • via Nuitee
N
Nonarnik • couple • cz
9
Top lokalita, top snídáně, top servis 24/7
Pros:

Výborná lokalitu v centru Madridu. Všude se dá jednoduše dojít pěšky blízko hlavního náměstí i hlavní ulice s obchody. Hotel se nachází v uličce, kde byl klid a spousta možností na jídlo a pití. Dále jsme měli úžasnou snídani: čerstvé džusy a bohatý výběr všeho.

2026-06-15 • via Nuitee
D
dilyana • solo_traveller • bg
10
2026-06-15 • via Nuitee
D
Dan-Florin • couple • ro
10
2026-06-14 • via Nuitee
M
María Mercedes • solo_traveller • ar
7
Está bien dependiendo del precio a pagar
Pros:

La ubicación

Cons:

Fui justo cuando estaba el papá , por ende le precio fue muy alto por lo que es el hotel . La habitación de arriba tiene ventana ende el techo , la cortina no cubría te despertaba la luz del día .

2026-06-13 • via Nuitee
A
Asiiat • family_with_children • us
10
Everything went smooth
Pros:

Location

2026-06-13 • via Nuitee
P
Patricio • solo_traveller • ar
5
2026-06-12 • via Nuitee
S
Shimono • solo_traveller • ar
7
Pros:

La ubicación.
La hospitalidad del equipo de trabajo.

Cons:

Demasiado chica la habitación.
La ducha no funcionaba bien
Algunos servicios demorados

2026-06-11 • via Nuitee
M
Maria Isabel • solo_traveller • es
8
Pros:

La ubicación es excelente. Muy céntrico

Cons:

Encuentro que es un poco caro para el tipo de hotel que es

2026-06-11 • via Nuitee
A
Agostina • couple • ar
10
2026-06-10 • via Nuitee
I
isolina • couple • es
9
2026-06-08 • via Nuitee
M
miguel angel • family_with_children • es
5
2026-06-07 • via Nuitee