Hotel JAL City Naha

Hotels
8.5 (1038 reviews)
Makishi 1-3-70 , Naha , jp
+81 98-866-2580

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Attentive service
Cons:
Cleanliness issues
Inconsistent food quality

Categories

Cleanliness
6.71
Some reviews indicated poor cleanliness, mentioning mold and unclean surfaces.
Service
9.18
Many reviews praised service for being attentive and kind.
Location
9.72
Multiple reviews highlighted excellent location near attractions.
Room Quality
8.17
Rooms were described as comfortable but sometimes simple.
Amenities
8.2
Amenities available but some guests expressed a desire for better options.
Value for Money
8.66
Overall perceived value is fair for the services provided.
Food and Beverage
8.71
Food quality was generally rated well, although a few said it decreased.
Overall Experience
8.68
The majority of guests had a positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:34

Property Description

Prime Location on Kokusai Street
Hotel JAL City Naha offers stylish modern accommodation right on Kokusai Street. Enjoy amenities like flat-screen TVs and wired internet access, with relaxing massages available upon request. Makishi Monorail Station is a convenient 10-minute walk away.

Convenient Facilities and Services
Guests can take advantage of the business center, car rentals, and laundry services. The hotel also offers luggage storage and a 24-hour front desk. Free Wi-Fi is accessible in the lobby and select guestrooms.

Delightful Dining Options
Indulge in Western dishes at Bon Appetit and savor the breakfast buffet. With a 15-minute drive to Shuri Castle and 30 minutes to Nakagusuku Castle Ruins, JAL Naha City Hotel is the perfect choice for your stay in Naha.

Book now to experience the comfort and convenience of Hotel JAL City Naha!

Important information:

Notice of Air Conditioning System Upgrade Work

Thank you for choosing Hotel JAL City Naha.
To provide our guests with a safer and more comfortable stay, we will be carrying out an upgrade of the hotel’s air conditioning system during the period below.

The hotel will remain open and operate as usual throughout the construction period. However, construction noise and minor vibrations may occur in certain areas during working hours. We will make every effort to minimize any inconvenience while carrying out the work with the utmost consideration for our guests’ safety and comfort.

We sincerely apologize for any inconvenience this may cause and appreciate your kind understanding and cooperation.

＜Construction Schedule＞
・Construction Period ：December 1, 2026 – End of January 2028 (Scheduled)
・Working Hours ：9:00 a.m. – 5:00 p.m.
・Work Details ：Upgrade of the hotel’s air conditioning system and related maintenance work

＜Information for Our Guests＞

The hotel will remain open and operate as usual throughout the construction period.
Our hotel facilities, including guest rooms and restaurants, are expected to remain open and available as usual during the construction period. However, details regarding restaurant operations will be announced on our official website once they have been finalized.
Construction noise and minor vibrations may occur in certain areas during working hours.
Depending on the construction schedule, air conditioning service may be temporarily limited in some areas.
If the work is expected to affect your stay, we will notify the applicable guests in advance.
The construction schedule and work details may be subject to change due to weather conditions or construction progress.
Hotel JAL City Naha remains committed to maintaining and improving our facilities to provide a safe and comfortable stay for all our guests.
We sincerely appreciate your understanding and continued patronage.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OKA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1800 per day.

Location

Guest Reviews

8.5
Based on 1038 reviews
Cleanliness: 6.71
Service: 9.18
Location: 9.72
Room Quality: 8.17
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 8.68
J
JEN HAO • extended_group • tw
10
2026-07-25 • via Nuitee
M
MOCHUAN • solo_traveller • tw
10
位置很方便，房間乾淨舒適，員工親切
Pros:

位置很方便，房間乾淨舒適，員工親切

Cons:

沒有

2026-07-23 • via Nuitee
博勛 • family_with_children • tw
9
之前有發生過事情很擔心但去了之後發現人員都很親切房間也還不錯
Pros:

員工服務一百分
房務人員很有禮貌非常親切～
樓下就7-11和國際通超讚

Cons:

在國際通的正中間 離地鐵需要走一下～
開門都會被鏡子嚇到

2026-07-23 • via Nuitee
S
SHOKO • solo_traveller • jp
8
Pros:

フロントの人がちゃんとしている　チェックインの時いつもおしぼりと黒糖を渡してくれてありがたい

Cons:

設備がやや古い

2026-07-23 • via Nuitee
芸瑄 • solo_traveller • tw
5
2026-07-22 • via Nuitee
Y
Yaling • extended_group • tw
6
2026-07-19 • via Nuitee
J
JEROME • extended_group • fr
10
Pros:

Emplacement

2026-07-18 • via Nuitee
M
Melissa • family_with_children • us
8
2026-07-18 • via Nuitee
Y
Yu Heng • family_with_children • tw
8
2026-07-17 • via Nuitee
C
Chialing • extended_group • tw
8
2026-07-12 • via Nuitee
T
TEREZA SHIGEMI • family_with_children • br
10
2026-07-11 • via Nuitee
桂蘭 • solo_traveller • tw
8
2026-07-10 • via Nuitee
G
GORO • solo_traveller • jp
9
2026-07-06 • via Nuitee
C
Chih-Wei • family_with_children • tw
9
適合初次到沖繩的遊客到訪，或是要離開前兩天入住； 離單軌站走路約10-15分鐘，交通位置相當便利； 房間隔音可以，睡眠品質算不錯。
Pros:

地點非常好，就在國際通的中心位置，鄰近商店街與餐廳眾多，要採買或是輕鬆休息都很方便。
員工相當友善、熱情，提出問題都會詳細說明並提供必要的協助。

Cons:

早餐的內容都一樣，不太有菜色變化 ，如果連續住的天數多就容易吃膩；
因為地點佳，所以價格較高； 但綜合考量可以住短天數。

2026-07-03 • via Nuitee
S
Shih Cheng • couple • tw
8
2026-07-02 • via Nuitee
S
Shih Cheng • family_with_children • tw
8
2026-07-02 • via Nuitee
S
Shih Cheng • extended_group • tw
8
2026-07-02 • via Nuitee
C
Choi Ling • extended_group • hk
7
有歷史的酒店，繼續加酒！
Pros:

近國際通，一出門可以到達及周圍逛，十分方便。
早餐豐富，可以食到好多沖繩當地的料理。
職員大部分都好好禮貌，附有親切的笑容，剛剛check-in時也送每人一粒黑糖做入住禮物，好食，好開心！

Cons:

宜為電視增加連接wifi功能，並且可以接駁到如netflix, youtube等串流平台，否則可於電視觀看的頻道選擇較少。
廁所無沖洗屁股功能，有陣時我屙屎都擔心用廁紙抹唔乾淨，要落去1樓用廁所同用沖洗功能先夠安心同不怕污糟🙏🏻😭

2026-06-30 • via Nuitee
B
BYOUNGSUCK • couple • kr
7
Pros:

아침식사 좋았어요! 위치는 최상!

2026-06-30 • via Nuitee
M
MASAHARU • solo_traveller • jp
9
2026-06-28 • via Nuitee