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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Hiking
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Laundry
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Luggage storage
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Fishing
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Express check-in/check-out
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Cycling
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Horse riding
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Tennis court
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Hot tub/Jacuzzi
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Barber/beauty shop
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Table tennis
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Babysitting/child services
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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ATM/cash machine on site
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Pool bar
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Infinity pool
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Kids' club
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Shuttle service (free)
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Wine/champagne
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Beauty Services
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Fitness/spa locker rooms
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Tennis equipment
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Manicure
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Pedicure
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Key card access
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Live music/performance
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Themed dinner nights
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Broadcast Live sport events
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Pub crawls
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience elegance and comfort in our air-conditioned rooms and suites, complete with modern amenities and stunning views of the Franschhoek Mountains.
Exquisite Dining Options
Indulge in a culinary journey at our on-site restaurants, offering a buffet breakfast, fine dining, and bistro-style cuisine, all accompanied by an impressive wine selection.
Relaxation and Recreation
Unwind at the Camelot Spa with rejuvenating treatments, take a dip in the outdoor pool, or challenge a friend to a game of tennis. The perfect way to unwind after exploring the nearby vineyards.
Book now to experience the ultimate blend of luxury, gastronomy, and relaxation at Le Franschhoek Hotel & Spa.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in some hotel rooms and is free of charge.
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Groups
When booking more than 8 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
People 13 years old and over stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
The breakfast and high-tea were great. The staff were extremely friendly and helpful.
Upon arrival in our room, the bin had not been emptied from the previous guests and gave off a nasty smell. However, this was quickly attended to once reception was informed.
This post will be at the bottom of all the reviews soon so the truth will be covered. Or banned by TripAdvisor due to honest content. Carpet dirty and threadbare. Show leeks so bad floor covered in water. There go 3 towels they claim they "green". Did not replace the one shampoo bottle (yes 1 for 2 people) as times are tough when u steal R8 800for 2 nights stay. The TV is useless, old and out of focus. I think 5 channels work (it was a sporting weekend) The poster bed sits smackin front of screen.
Breakfast omelette raw. They cannot even cook an omelette.
They do offer coffee at breakfast, once you leaving. Aircon did not work. Either 38°C or a noisy 34°C. Sauna level with engine noise. They tried to fix, but it Cape Town - NOTHING.They don't want happy customer is their mantra because cape has an over demand problem so why should they care for locals. Chill. TRIPADVISOR Always deletes scathing honest reviews. So this be gone soon. Only want cream and scones reviews
Nothing. Should change their name from Dream Resorts to Nightmare Resorts
Carpets dirty and threadbare. Do not replace soap in shower. Breakfast - omelette raw. (A 5 star hotel cannot even cook an omelette) Shower leaks that the floor is covered in water. The aircon ineffective and so noisy. TV is so ancient it is out of focus. I think if they had 5 channels it was a lot. This hotel is cutting back on every area they can and 3 charge top dollar. Once bitten.....
The Breakfast was amazing. The room was amazing, the staff were Amazing, everything was amazing. will be back
I liked the entire ambiance of the hotel. The location is what dreams are made of.
Nothing.
Absolutely everything.
Coming back to memories of playing tennis with my kids and doing it again with my young adult kids
The kitchen staff should be more educated on gluten and coeliac.
Over and above fantastic
Beautifully kept and stunning location
Ditto
Ditto
Ditto
Ditto
Location, staff, food, room and overall comfort and safety was amazing. I am definitely going back
I didn't like the fact that I had to leave :)
The atmosphere and staff
Nothing
Top 5 🤩🤩🤩
Couldn’t stay longer, although I extended our stay from 2 nights to 5 😁👍🏼
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