Hotel am Augustinerplatz

Hotels
7.8 (2159 reviews)
Hohe Str. 30 , Cologne , de
+49 221 2728020

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Business center
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Cleanliness issues
Room size smaller than expected

Categories

Cleanliness
7.05
Multiple reviews mention cleanliness issues, including dust and lack of daily cleaning.
Service
8.05
Mixed feedback on service; some positive notes on staff friendliness despite complaints.
Location
9.55
Consistently praised for its central location and proximity to attractions.
Room Quality
7.05
Issues reported about room size and comfort, along with outdated facilities.
Amenities
7.55
Some amenities lacking, such as a functioning elevator, but presence of basic needs.
Value for Money
8.05
General feelings of overpriced stay compared to quality and amenities offered.
Food and Beverage
7.05
Breakfast options are described as okay, with some reviews mentioning additional costs.
Overall Experience
8.05
Overall experience mixed due to positive location and service but significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:43

Property Description

Modern Rooms with Premium Amenities
The 4-star Hotel am Augustinerplatz offers completely renovated rooms with a comfortable, modern design. Each room is equipped with a TV featuring free sky channels, a telephone, minibar, and a safe for your convenience.

Convenient Facilities and Services
Enjoy a stress-free stay with a 24-hour front desk, a conference room, and complimentary WiFi throughout the hotel. Indulge in a delicious breakfast buffet each morning and unwind at the hotel's popular bar known for its selection of whiskey and vodka.

Wellness Center and Nearby Attractions
Guests have access to a free adjoining wellness center just 300 meters away. Explore Cologne easily with popular sites like the Central Train Station, Cologne Cathedral, and Ludwig Museum within a 10-minute walk. Additionally, the exhibition centre is a mere 15-minute stroll from the hotel.

Book your stay at Hotel am Augustinerplatz now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 7 years old and over stay for € 30 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.8
Based on 2159 reviews
Cleanliness: 7.05
Service: 8.05
Location: 9.55
Room Quality: 7.05
Amenities: 7.55
Value for Money: 8.05
Food and Beverage: 7.05
Overall Experience: 8.05
M
Morven • couple • gb
9
2026-07-25 • via Nuitee
J
Jose.fine • solo_traveller • de
8
2026-07-25 • via Nuitee
C
Constanze • family_with_children • de
8
Gut für einen kurzen Aufenthalt.
Pros:

Etwas eng und in die Jahre gekommen, aber schön zentral.

Cons:

Schlafsofa sehr klapprig, Toilettenpapier sehr knapp.

2026-07-25 • via Nuitee
J
JoHeEi • solo_traveller • de
9
2026-07-25 • via Nuitee
C
Christian • solo_traveller • de
8
2026-07-25 • via Nuitee
S
Stephan • family_with_children • nl
3
Niet voor herhaling vatbaar.
Pros:

Het personeel was super vriendelijk

Cons:

Schimmel in de toiletten, geen suiker bij de koffie op de kamer, geen zeep op het toilet, conditioner in de douche was leeg, zeep in de douche was bijna op, onder het bed lagen nog spullen van de vorige gasten.

2026-07-23 • via Nuitee
N
Nataliia • solo_traveller • be
8
2026-07-22 • via Nuitee
Y
Yerminhjensy Sofia • solo_traveller • de
8
2026-07-22 • via Nuitee
O
Ole Reinholdt • extended_group • dk
7
2026-07-21 • via Nuitee
M
Marcus • solo_traveller • gb
8
Pros:

Room was bigger than expected, beds were comfy, and the air conditioning kept a slight chill in the room (better than nothing in this heat). The location is also fantastic. Easy walking distance to the city center and old town, big supermarket literally downstairs, and a carpark attached to the other side of the building.

Cons:

The only thing to fault is there was no shower curtain as you're standing in a bathtub. This meant water covered most of the floor and consequently ran into the bedroom.

2026-07-21 • via Nuitee
F
Florian • solo_traveller • ch
9
2026-07-20 • via Nuitee
J
Jette • couple • de
4
Das Zimmer war nicht zufrieden stellend, die Lage schon.
Pros:

Die Lage war top!

Cons:

Das Zimmer war dermaßen klein, es bestand quasi nur aus dem Bett. Wir hatten nicht mehr genug Platz, unsere Koffer offen ins Zimmer zu legen.

2026-07-20 • via Nuitee
H
Heller • couple • de
10
2026-07-20 • via Nuitee
S
Sven • family_with_children • de
9
Tolles Hotel
2026-07-20 • via Nuitee
Özaslan • solo_traveller • tr
10
2026-07-20 • via Nuitee
J
johanna • family_with_children • se
4
Cons:

För varmt. Ac funkade inte. Inget wifi. Trasig hiss.

2026-07-19 • via Nuitee
Ünal • solo_traveller • tr
10
2026-07-19 • via Nuitee
D
Dirk • extended_group • de
9
2026-07-19 • via Nuitee
İshak Çağdaş • solo_traveller • tr
8
2026-07-18 • via Nuitee
C
Carl • family_with_children • se
4
Ok, men för varmt i rummet. Och låst P-garage på natten.
Pros:

Bra läge, fräscht

Cons:

Otroligt varmt i rummet på natten. Varmare än i korridoren.

Vi kunde pga detta inte sova och bestämde oss för att åka iväg mitt i natten. Då hissen var trasig kunde vi inte komma åt bilen i garaget pga trapphuset fanns inanför låst dörr i receptionen. Ingen gick att nå på telefon eller via meddelanden.

Till sist fick jag kontakt med en vakt som kunde öppna P- garaget.

2026-07-17 • via Nuitee