Hotel am Augustinerplatz

Hotels
7.8 (2225 reviews)
Hohe Str. 30 , Cologne , DE
+49 221 2728020

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Business center
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Cleanliness issues
Room size smaller than expected

Categories

Cleanliness
7.05
Multiple reviews mention cleanliness issues, including dust and lack of daily cleaning.
Service
8.05
Mixed feedback on service; some positive notes on staff friendliness despite complaints.
Location
9.55
Consistently praised for its central location and proximity to attractions.
Room Quality
7.05
Issues reported about room size and comfort, along with outdated facilities.
Amenities
7.55
Some amenities lacking, such as a functioning elevator, but presence of basic needs.
Value for Money
8.05
General feelings of overpriced stay compared to quality and amenities offered.
Food and Beverage
7.05
Breakfast options are described as okay, with some reviews mentioning additional costs.
Overall Experience
8.05
Overall experience mixed due to positive location and service but significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:43

Property Description

Modern Rooms with Premium Amenities
The 4-star Hotel am Augustinerplatz offers completely renovated rooms with a comfortable, modern design. Each room is equipped with a TV featuring free sky channels, a telephone, minibar, and a safe for your convenience.

Convenient Facilities and Services
Enjoy a stress-free stay with a 24-hour front desk, a conference room, and complimentary WiFi throughout the hotel. Indulge in a delicious breakfast buffet each morning and unwind at the hotel's popular bar known for its selection of whiskey and vodka.

Wellness Center and Nearby Attractions
Guests have access to a free adjoining wellness center just 300 meters away. Explore Cologne easily with popular sites like the Central Train Station, Cologne Cathedral, and Ludwig Museum within a 10-minute walk. Additionally, the exhibition centre is a mere 15-minute stroll from the hotel.

Book your stay at Hotel am Augustinerplatz now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Location

Guest Reviews

7.8
Based on 2225 reviews
Cleanliness: 7.05
Service: 8.05
Location: 9.55
Room Quality: 7.05
Amenities: 7.55
Value for Money: 8.05
Food and Beverage: 7.05
Overall Experience: 8.05
T
Tamila • extended_group • ua
5
2026-09-19 • via Nuitee
N
Neecko • solo_traveller • fr
10
2026-09-17 • via Nuitee
L
Lisa • solo_traveller • au
8
Pros:

Location

Cons:

No tea / coffee making facilities or fridge

2026-09-17 • via Nuitee
I
Ivana • solo_traveller • de
7
2026-09-15 • via Nuitee
M
Muhterem • solo_traveller • tr
7
2026-09-15 • via Nuitee
S
Silvan • solo_traveller • ch
8
2026-09-15 • via Nuitee
B
Bernd • solo_traveller • de
8
2026-09-13 • via Nuitee
M
Marta • couple • ch
4
Cons:

Cleaning only every 2nd day..
On top, thanks to this hotel they had data leakage /security bridge in the system, and till today i have not received clear information on the impact!

2026-09-11 • via Nuitee
F
Frank • solo_traveller • de
10
Toll wie immer!
Pros:

Wie immer, alles Bestens und zu meiner Zufriedenheit!

2026-09-10 • via Nuitee
F
Feldmann • solo_traveller • de
9
Pros:

Einfach Alles

Cons:

-

2026-09-08 • via Nuitee
D
Daniela • solo_traveller • br
6
Pros:

Localizacao

Cons:

Estava sujo, a limpeza do quarto é feita a cada dois dias apenas e uma das vezes ainda falhou

2026-09-08 • via Nuitee
M
Malival Maja • family_with_children • de
10
2026-09-08 • via Nuitee
S
Sandra • solo_traveller • de
8
2026-09-07 • via Nuitee
M
Markku • solo_traveller • fi
10
2026-09-06 • via Nuitee
A
Ariwan • solo_traveller • dm
4
Pros:

Just location and good staffs

Cons:

Very very dirty

2026-09-06 • via Nuitee
J
Juan Pablo • solo_traveller • es
4
I was expecting more. The people were nice, but I would never come back
Pros:

Well located

Cons:

They only serve the rooms every two days. For a four night stay, they only served the room once.
I wanted to leave my luggage at the reception, but it only opens until 10:00 on Sundays.

2026-09-06 • via Nuitee
D
Didi • solo_traveller • fr
8
2026-09-04 • via Nuitee
M
Markus • solo_traveller • de
9
Pros:

Zentrale Lage.
Gute Ausstattung

Cons:

24 € für das überschaubar Frühstück etwas zu teuer.

Zudem gab es eine Extraabgabe von 8 € für Kultur im Hotel zu entrichten, was vorher bei der Buchung nicht ersichtlich war.

2026-09-03 • via Nuitee
T
Tobias • solo_traveller • de
8
Nettes, alles in allem sauberes Hotel in bester Lage. Ruhig, trotz Innenstadt.
Pros:

Die Lage war top

Cons:

In der Dusche gab es schimmlige Stellen.

2026-08-31 • via Nuitee
R
Ruben • couple • nl
10
Pros:

Prkeergelegenheid en heel erg dicht in de stad

2026-08-28 • via Nuitee