Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great service
Convenient location
Cons:
Small rooms
No kettle in room

Categories

Cleanliness
9.45
Hotel is very clean, as indicated in multiple reviews.
Service
9.95
Staff is wonderful, with multiple mentions of excellent service.
Location
9.95
Hotel has an excellent location, close to shops and restaurants.
Room Quality
8.45
Some rooms are small and noisy, but generally decent.
Amenities
8.45
Basic amenities available, but some guests noted the lack of a kettle.
Value for Money
8.45
Rooms are small for the price, affecting perceived value.
Food and Beverage
9.45
Breakfast is good, with positive reviews regarding food quality.
Overall Experience
9.45
Guests express overall satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:09

Property Description

Rooftop Bar with Outdoor Pool
Experience luxury at The Grey Hotel with a rooftop bar offering stunning views of Table Mountain and an inviting outdoor pool to relax in.

Boutique Hotel Charm
Individually decorated rooms, each equipped with air-conditioning, a flat-screen TV, and a private bathroom, provide a unique and comfortable stay.

Convenient Location
Located in the lively De Waterkant area, guests can explore the trendy Cape Quarter Lifestyle Village nearby and easily reach the iconic V&A Waterfront just a short drive away.

Book your stay at The Grey Hotel for a memorable Cape Town experience.

Important information:

Please note guests are required to show a photo ID and credit card upon check-in. The credit card must match the one used to guarantee the booking. Please note that all Special Requests are subject to availability and additional charges may apply.Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 555 reviews
Cleanliness: 9.45
Service: 9.95
Location: 9.95
Room Quality: 8.45
Amenities: 8.45
Value for Money: 8.45
Food and Beverage: 9.45
Overall Experience: 9.45
A
Araujo • solo_traveller • za
10
Cons:

Breakfast variety

2026-05-28 • via Nuitee
S
Stuart • solo_traveller • gb
10
Great hotel, great staff!
Pros:

The staff were incrediblely friendly and just great human beings!
Room was clean, bed was HUGE and the bathroom was great.
Only had breakfast there but it was spot on! Zero complaints at all! Look forward to returning!

Cons:

Nothing to write here!!

2026-05-26 • via Nuitee
R
Rebecca • solo_traveller • au
10
Pros:

Great location, lovely staff

2026-05-24 • via Nuitee
M
Mario • solo_traveller • de
10
2026-05-19 • via Nuitee
M
Mario • solo_traveller • de
9
Pros:

The hotel is very clean and well-maintained. The rooms are comfortable. Breakfast can be ordered from a menu. A small shopping center with a supermarket is right around the corner. Restaurants are also within walking distance. The area around the hotel is also very clean, well-maintained, and, most importantly, safe. It's about a 15-minute walk to the waterfront. During the day, this walk is easily manageable. After dark, however, for your own safety, you should take an Uber. The prices are very reasonable. The hotel staff is extremely friendly and helpful. I would stay at this hotel again anytime and highly recommend it!

2026-05-11 • via Nuitee
M
Marita • couple • se
8
2026-05-02 • via Nuitee
F
friederike • solo_traveller • de
8
2026-05-01 • via Nuitee
F
friederike • solo_traveller • de
8
2026-04-25 • via Nuitee
M
M • couple • nl
8
Prima hotel. Kleurrijk interieur, gezellig.
Pros:

Leuke plek in de wijk de Waterkant.
Leuk koffie lunch room plek aan de overkant.

2026-04-18 • via Nuitee
R
Rick • extended_group • gb
10
Pros:

Very hospitable, great location in a quiet and central neighbourhood

2026-04-17 • via Nuitee
T
Tim • solo_traveller • gb
10
2026-04-13 • via Nuitee
J
Jens • couple • de
9
2026-04-13 • via Nuitee
• solo_traveller • za
5
Pros:

Location

Cons:

Room was very noisy over front of hotel.

2026-03-27 • via Nuitee
C
Carlo • solo_traveller • be
8
good value for money, friendly and helpfull staff
Pros:

very friendly staff, centrally located, good proposal for excursion

Cons:

very small rooms

2026-03-27 • via Nuitee
E
Emma • couple • gb
9
Nice, central near the Waterfront but more authentic experience.
Pros:

Nice location in cool neighbourhood with a few nice bars and restaurants. Lovely sized rooms and brilliant terrace private to our room.

Cons:

Bar wasn’t open but there were nearby places so not a big deal.

2026-03-23 • via Nuitee
M
Martin • couple • au
8
We really enjoyed our stay.
Pros:

The location was well serviced by uber . Very close to shopping centre and restaurants. An excellent breakfast was available on site.

Cons:

A couple of small handyman jobs needed attention.

2026-03-23 • via Nuitee
C
Callum • couple • gb
10
Really enjoyable hotel in a great location.
Pros:

Can’t fault the property, really great staff, clean, looked after us well.

2026-03-23 • via Nuitee
D
DonnaAbz72 • couple • gb
7
Great Quirky hotel
Pros:

Location, 15 mins walk from the V&A
Friendly and helpful staff
Quirky decor

Cons:

Bathroom was quite smelly think it was the drains

2026-03-19 • via Nuitee
J
Jan • couple • de
10
2026-03-18 • via Nuitee
F
Fernando • solo_traveller • be
8
Trato excelente en un ambiente familiar.
Pros:

La simpatía y actitud positiva del personal.

Cons:

Habitación muy oscura, con falta de luz natural. Ruido de otros huéspedes al subir las escaleras.

2026-03-17 • via Nuitee