Peppers The Hills Lodge

Hotels
•
Accor
9.2 (158 reviews)
1 Salisbury Rd (Cnr Windsor Rd), Castle Hill, New South Wales, 2154 , Castle Hill , AU
61-2-96803800

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Facilities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
No single-use plastic straws
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Decent breakfast
Cons:
Poor attention to detail
Wi-Fi issues
Lighting in rooms

Categories

Cleanliness
8.45
The rooms were clean and well-presented, but there were small issues like the Wi-Fi code and lighting that detracted from the experience.
Service
9.45
Staff were friendly and happy to help, resulting in a positive experience.
Location
9.45
Conveniently located in a growing area, making it accessible for visitors.
Room Quality
8.95
Rooms were spacious, comfortable, and nicely furnished, though some issues with light were mentioned.
Amenities
9.45
The hotel offered good amenities including secure parking and a restaurant.
Value for Money
8.95
Decent accommodation for the price, though some guests felt specific issues diminished value.
Food and Beverage
8.95
Breakfast selection was decent, contributing positively to the stay.
Overall Experience
9.95
Despite some drawbacks, the overall sentiment was very positive with a memorable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:42

Property Description

Experience elegance and comfort at Peppers The Hills Lodge, where serene surroundings meet stylish amenities.

Relaxation Awaits
Indulge at our full-service spa with rejuvenating massages, body treatments, and facials to unwind after a day of adventures.

Culinary Delights
Savor delectable dishes at Nobles Restaurant and Bar, or enjoy in-room dining for a more private experience. Our cooked-to-order breakfasts are a perfect way to start your day.

Versatile Event Spaces
With 1938 square feet of conference and meeting room space, we cater to all your business needs while providing complimentary Wi-Fi and convenient parking.

Don’t miss the chance to create lasting memories at Peppers The Hills Lodge – book your stay today!

Important information:

  • The seasonal pool will be open from October to March.
  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Transportation

    Car recommended

  • General

    Cashless transactions are available

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.2
Based on 158 reviews
Cleanliness: 8.45
Service: 9.45
Location: 9.45
Room Quality: 8.95
Amenities: 9.45
Value for Money: 8.95
Food and Beverage: 8.95
Overall Experience: 9.95
A
Anica • solo_traveller • au
9
Great stay, had necessities, comfortable, spacious and clean.
Pros:

Location was great for our needs. Spacious and bathroom was great size.

Cons:

Couldn’t turn my hearing down.

2026-06-21 • via Nuitee
D
Danielle • family_with_children • au
10
2026-06-20 • via Nuitee
R
Rebecca • couple • au
10
Cons:

Shower

2026-06-20 • via Nuitee
S
Sharna • couple • au
7
Fine
Pros:

Breakfast was good but charged incorrectly

Cons:

Rooms are a bit dated

2026-06-18 • via Nuitee
J
Janice • solo_traveller • au
10
Pros:

Very helpful staff

2026-06-18 • via Nuitee
A
Anthony • solo_traveller • nz
6
2026-06-17 • via Nuitee
S
Silviya • couple • au
10
Polite staff, very accomodating, clean rooms, close to amenities
Pros:

Clean,quiet,easy access

Cons:

N/a

2026-06-16 • via Nuitee
N
Neneh • family_with_children • au
10
2026-06-15 • via Nuitee
E
Emmanuwelge • couple • au
9
2026-06-15 • via Nuitee
A
Annette • couple • au
9
Great!
Pros:

Lovely comfortable room, really friendly staff, cosy atmosphere, yummy breakfast,

2026-06-15 • via Nuitee
S
Stephen • couple • au
10
2026-06-14 • via Nuitee
M
Margaret • solo_traveller • us
10
Excellent place for a party and Mother’s Day breakfast
Pros:

Very nice property - staff very helpful and nice

Cons:

Nothing

2026-06-14 • via Nuitee
A
Andrew • couple • au
10
2026-06-13 • via Nuitee
S
Setthawut • extended_group • th
8
2026-06-12 • via Nuitee
D
David • couple • au
10
2026-06-12 • via Nuitee
M
Megan • family_with_children • au
10
It was in a great location close to the netball courts and a couple of restaurants. I would definitely come back again.
Pros:

Peppers is in a great location and quiet. It is very clean and staff were very helpful.

Cons:

It probably needs a little bit of an update but not much.

2026-06-09 • via Nuitee
S
sarah • solo_traveller • au
9
A bit of a treat
Pros:

Comfy beds, quiet, big rooms,

2026-06-09 • via Nuitee
K
Karen • solo_traveller • au
5
Pros:

The bathroom light didn't work and the lounge smelt mouldy

Cons:

.....

2026-06-09 • via Nuitee
J
jessica • solo_traveller • au
6
2026-06-09 • via Nuitee
D
Da • couple • au
10
2026-06-08 • via Nuitee