Home Hotel Havnekontoret

Hotels
Strawberry
8.7 (2093 reviews)
Slottsgaten 1 , Bergen , no

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Cons:
Mold in rooms
Disappointing dinner options

Categories

Cleanliness
7.88
Reports of mold and dampness in some rooms.
Service
9.35
Staff were reported as friendly and accommodating.
Location
9.39
Excellent central location near attractions.
Room Quality
8.84
Rooms are large, comfortable, and well-equipped.
Amenities
8.87
Amenities include sauna, cozy lobby, and good breakfast.
Value for Money
8.33
Good value but some dining options were limited.
Food and Beverage
7.88
Breakfast was good, but dinner was consistently disappointing.
Overall Experience
9.05
Overall a great experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:24

Property Description

Historic Neoclassical Building in Bryggen Area
Step into a piece of history at our fashionable hotel housed in a Neoclassical 1920s stone building in Bergen's historic Bryggen area. Enjoy stunning harbour views from our rooftop while indulging in a complimentary evening meal.

Comfortable Rooms with Modern Amenities
Each room at Hotel Havnekontoret features a flat-screen TV and a safety deposit box. Select rooms offer picturesque views of Vågen Bay or our charming hotel garden, ensuring a relaxing stay.

Convenient Facilities and Services
Unwind in our library-lounge or sauna, stay active in the gym, and stay connected with our free internet computer. Enjoy 24-hour tea/coffee service, afternoon pancakes, and a light evening meal - all on the house.

Experience the charm of Bryggen right at our doorstep and explore the UNESCO World Heritage Site effortlessly. Book your stay at Clarion Collection Hotel Havnekontoret for a memorable Bergen getaway.

Important information:

Please note that the hotel does not accept cash payments.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BGO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NOK 300 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NOK 250 per person per night when using an available cot.
    Children up to and including 2 years old stay for NOK 100 per person per night when using an existing bed.
    Children from 3 years old to 17 years old stay for NOK 350 per person per night when using an existing bed.
    People 3 years old and over stay for NOK 350 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 2093 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 7.88
Overall Experience: 9.05
K
Kollar couple hu
9
2026-07-11 via Nuitee
S
Sigal Eilat solo_traveller il
8
Pros:

מיקום, חדרים

Cons:

ארוחת ערב

2026-07-11 via Nuitee
A
Aileen family_with_children us
10
Pros:

It was beautiful!! Close to everything

2026-07-09 via Nuitee
J
Joye couple us
10
Classic hotel, healthy food and wonderful staff.
Pros:

Beautiful hotel, the staff were all very friendly and professional. They always wanted our stay to be comfortable. Food was good and healthy. Great location.

2026-07-09 via Nuitee
M
Marc couple us
10
Perfect spot for a Bergen tourism visit due to its historic area location and Nordic style
2026-07-08 via Nuitee
A
Anna couple pl
10
2026-07-07 via Nuitee
Y
Yoolbinyoung solo_traveller kr
10
2026-07-06 via Nuitee
J
Joe couple us
10
Perfect
Pros:

The convenience of the restaurant on site.

Cons:

Not so much a negative, as a suggestion… see if a ramp could be positioned to allow guests an easier entrance to the property with luggage.

2026-07-06 via Nuitee
U
uzi gil solo_traveller il
8
Pros:

כמעט הכל

Cons:

אין חנייה, שעלתה הרבה כסף בחניון ציבורי

2026-07-05 via Nuitee
J
James couple us
10
The best place to stay in Bergen.
Pros:

Beautiful classic hotel in the center of wonderful Bergen. Everything about the hotel is top notch; excellent rooms, amazing food and very friendly and welcoming staff. A short walk to all the sites.

Cons:

Nothing!

2026-07-04 via Nuitee
A
Allen solo_traveller us
8
Very nice hotel with great location
Pros:

Convenient

Cons:

Small elevator

2026-06-30 via Nuitee
N
Neringa solo_traveller lv
7
2026-06-30 via Nuitee
L
Lucy couple br
9
Custo benefício muito bom. Ótimo café da manhã e jantar incluído .
Cons:

Achei as toalhas de banho muito pequenas.

2026-06-29 via Nuitee
D
Dirk couple nl
7
Goed
Pros:

-De inrichting van het hotel. -De lounge. -Diner en ontbijt inclusief de prijs. -De locatie van het hotel. -Parkeergarage voor de deur. -Personeel van het restaurant (zeer vriendelijk en behulpzaam)

Cons:

-De veel te zachte bedden/matrassen. Waren net een hangmatten. -De dame achter de receptie bij het uitchecken was niet erg vriendelijk en eerder arrogant bij beantwoording van een tweetal vragen. -Geen mogelijkheid om cash (NOK) te betalen aan bv. de bar.

2026-06-28 via Nuitee
J
Janet couple us
10
Well located stay in Bergen.
Pros:

Well located. Clean, helpful staff.

Cons:

Nothing

2026-06-28 via Nuitee
K
Kasserman solo_traveller us
10
Excellent property with great location and included meals that create good value.
Pros:

Great location with included sauna facilities (dry and steam). We fully enjoyed having both breakfast and dinner meals included with the rate. The food was very good with lots of options.

Cons:

The front desk staff was not very welcoming or friendly—but not rude either. Just indifferent. The room key system was inconsistent so we had to have new keys made twice.

2026-06-27 via Nuitee
I
Ian couple au
8
Really comfortable stay at a good hotel.
Pros:

Great location, very friendly staff and really good breakfast. Evening meal was ok. Afternoon tea served in takeaway cups was a bit strange.

Cons:

Bathroom sometimes had an odour (not of our making !)

2026-06-27 via Nuitee
A
Annabelle solo_traveller gb
5
Pros:

Lovely location.

Cons:

Our contract with Booking.com claimed - evening meal included in the price.
Hotel did not provide this.
Bed making, room cleaning, bathroom cleaning not provided either.

2026-06-25 via Nuitee
M
Megan couple us
8
Pros:

Great location and right next to main sights. Hotel feels very upscale. Great views from room, and bed was comfortable. The breakfast bar was much quieter than other hotels, which we enjoyed. Smaller spread, but everything that you need including traditional english breakfast, yogurt, coffee, and more. Our favorite offering was the included dinner they do nightly. One night we didn't want to leave the hotel in the cold and rain, and we loved that we could get dinner here. The sweet potato soup was delicious! We also made use of the hotel bar in the lobby, which was a great stop over between sightseeing. We took a cheap uber from the train station to get here, which was much better than a 20 min plus walk in the rain. There is also a grocery store next door, which made it easy to pick up anything that we needed.

Cons:

The room wasn't as cleaned as we wanted. The bathroom set up was very cramped, and no matter what we did...water got all over the floor. We had to use many towels on the floor each time that we showered just to make sure the floor was not slippery. We had specifically requested lunch bags to go before our norway in a nutshell tour, and unfortunately they were given to other guests. Staff did help us make something up quickly before we left!

2026-06-25 via Nuitee
R
Roxane solo_traveller fr
8
Très beau
Pros:

Emplacement exceptionnel

Cons:

Dommage pour le restaurant qui ne pouvez servir a cause de la grève

2026-06-24 via Nuitee