Quality Hotel Fallsview Cascade

Hotels
•
Quality Inn
6.9 (3051 reviews)
5305 Murray Street , Niagara Falls , CA
+1 905-354-2796

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Hot tub/Jacuzzi
Private parking
See all facilities

Review Highlights

Pros:
Excellent location near the falls and attractions
Good value for money / inexpensive
Free parking available
Breakfast available and staff praised
Some reviews report clean rooms
Comfortable beds/pillows mentioned
Cons:
Outdated / motel-like rooms and fixtures
Noise and thin walls; poor soundproofing
Cleanliness issues in some rooms (urine smell, dirty)
Bathroom maintenance problems (loose faucet, shower curtain pole, grout/caulk)
Pool access inconvenient and opens late
Reservation/cancellation handling reported as problematic

Categories

Cleanliness
5
Mixed reports — several reviewers said rooms were clean, but multiple comments cite strong urine smell, dirty rooms, damaged grout/caulk and holes in sheets.
Service
7.3
Generally polite and helpful staff (breakfast attendant praised), though at least one serious complaint about reservation/cancellation handling.
Location
9.8
Consistently praised as excellent — right beside the falls, close to attractions and a casino; location is the standout feature.
Room Quality
4.8
Room quality described as motel-like and outdated with thin walls, noisy neighbors, and issues like loose faucets, broken shower curtain poles and worn fixtures.
Amenities
6
Basic amenities present (parking, pool, breakfast), but pool access is awkward/opens late, limited parking at times and some facility maintenance issues noted.
Value for Money
8.3
Frequently noted as cheap and good value for the location; guests felt it was acceptable for short stays given the price.
Food and Beverage
7
Breakfast described as basic but adequate and the staff serving it received praise; a few mentions that breakfast timing or options could improve.
Overall Experience
7
Overall mixed-to-positive: outstanding location and good value but compromised by room condition, noise and occasional cleanliness/service problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Unbeatable Location Near Niagara Falls
Located just minutes away from the iconic Niagara Falls, Quality Hotel Fallsview Cascade is the perfect choice for both business and leisure travelers.

Comfortable Rooms with Modern Amenities
Our guest rooms are thoughtfully equipped with everything you need for a relaxing stay, from coffee makers to whirlpool bathtubs. Enjoy free Wi-Fi, flat-screen TVs, and spacious work desks during your visit.

Relaxing Facilities and Nearby Attractions
Take advantage of our indoor heated pool and hot tub, free coffee, and convenient on-site parking. Explore the vibrant surrounding area with its array of dining, entertainment options, and popular attractions like Fallsview Casino and Skylon Tower.

Book now for an unforgettable experience at Quality Hotel Fallsview Cascade.

Important information:

You must show a valid photo ID and credit card upon check-in.
Not renting for local people.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Location

Guest Reviews

6.9
Based on 3051 reviews
Cleanliness: 5
Service: 7.3
Location: 9.8
Room Quality: 4.8
Amenities: 6
Value for Money: 8.3
Food and Beverage: 7
Overall Experience: 7
F
Fortier • family_with_children • ca
7
October 30 2026
Pros:

The room was dated / damaged ceramic in bathroom but clean!

Cons:

Not sure if we were too close to bars ! But at closing time we could hear people fighting outside (room not sound proof)

2026-10-31 • via Nuitee
P
Pegan • couple • us
1
Shouldn’t be on booking. Com!!!! They repeatedly told us we had no reservation!! What a rip off!!! Don’t do business wit
Pros:

Never went

Cons:

I tried to talk to them about an exception to cancellation and when I called they said we didn’t have a reservation. So, when we thought about trying to make it we were afraid we wouldn’t have a place to stay!

2026-10-30 • via Nuitee
M
mordechai • family_with_children • il
10
Pros:

לא פעם ראשונה שאנחנו מבקרים שם, אירוח מצויין ומאוד קרוב למפלים.

Cons:

חבל שהבריכה נפתחת רק בשעה 9:00 בבוקר ולא יותר מוקדם.

2026-10-30 • via Nuitee
C
Colgan • family_with_children • us
5
Pros:

Right beside falls. Comfortable enough and cheap

Cons:

Rooms were more motel than hotel. Parking right outside window. There are 2nd floor and what seems more a hotel option. Some lights not working. Faucet in bathroom sink loose shower nice and warm but caulk and grout need work. But plenty good enough for the low price. Was off season so wouldn't pay a premium for sure

2026-10-29 • via Nuitee
J
Judit • extended_group • hu
10
Szuper
Pros:

Elhelyezkedés, kényelmes ágyak

Cons:

Reggeli

2026-10-29 • via Nuitee
여행자보스1 • family_with_children • kr
5
Pros:

위치, 가성비 는 훌륭합니다.
주차 편리하고, 1박 숙박이라 부답없어 머물다 갑니다.

Cons:

냉장고에 물 한병 정도는 배려해주었으면 합니다.

2026-10-29 • via Nuitee
S
Sanjeev • family_with_children • ca
5
2026-10-28 • via Nuitee
F
Foungmai • solo_traveller • ca
7
Hotel was decent, nothing exceptional.
Pros:

It was close to the casino

Cons:

Room was outdated.

2026-10-28 • via Nuitee
I
Ioana • family_with_children • ca
10
Pros:

It is an older hotel but clean and ok for a night or two. The location is perfect. Very close to the falls

2026-10-28 • via Nuitee
A
Ami • family_with_children • il
10
2026-10-28 • via Nuitee
M
McCann • couple • ca
6
Adequate for our purposes...
Pros:

Location was excellent

Cons:

Security of premises could be better...

2026-10-27 • via Nuitee
M
Margaret • family_with_children • us
8
2026-10-27 • via Nuitee
N
Nazly alejandra • couple • ca
7
We stayed for the Niagara Falls marathon because of the location. It was good, and the breakfast was okay. However, the
Pros:

The location and the service of the personnel.

Cons:

The bathroom could be cleaner.

2026-10-26 • via Nuitee
J
Joany D • family_with_children • ca
1
Unquality MOTEL
Pros:

La proximité des chutes est la seule chose que ce MOTEL a à offrir

Cons:

C'est plutôt un Unquality Hotel qu'un Quality Hôtel. Il n'y a pas assez de stationnement, on m'a débité 50$ à mon arrivée, sans m'en parler d'abord, la chambre était sale et elle sentait très fort l'urine, c'était extrêmement bruyant, le déjeuner débutait beaucoup trop tard comparé à tout ce qui existe comme hôtel, il y avait des trous dans les draps, il fallait sortir à l'extérieur de la bâtisse pour accéder à la piscine (pas super pratique par temps froids)

2026-10-26 • via Nuitee
P
Pierre • couple • ca
9
Ça été un séjour fort agréable.
Pros:

Très bien situé

Cons:

Tout était bien

2026-10-25 • via Nuitee
P
Pierre • couple • ca
9
2026-10-25 • via Nuitee
P
Pranay • family_with_children • ca
10
Pros:

Rooms were clean, location was superb close to the falls and main attractions. Breakfast had good options and the lady who was working in the breakfast was superb, polite and caring for all the guests.

Cons:

Nothing major as such.

2026-10-25 • via Nuitee
A
Agnes • couple • ca
6
Very satisfied
Pros:

Location

2026-10-25 • via Nuitee
B
Byron • couple • gb
5
Not a hotel, a motel
Pros:

Comfy bed and pillows
Great location, 5 min walk to falls and across the street from a good casino
Free parking, very useful
The breakfast is a nice touch, basic spread but fills you up for the day

Cons:

It’s not a proper hotel, it’s a motel
The water in the rooms is really chlorinated and not nice to drink
The shower curtain pole was hanging out of the wall so it was impossible to pull the curtain across, meaning a shower leads to you completely flooding the bathroom
The cable in the rooms is from the 80s, use a HDMI cable to hook it up not RF, it’s 2026
Single glazed windows and thin walls means you hear EVERYTHING, we learnt a lot about our neighbours, maybe too much

2026-10-24 • via Nuitee
J
jpleyjon • couple • us
6
2026-10-24 • via Nuitee