Residence Inn by Marriott St. Louis Downtown

Hotels
•
Residence Inn
8 (1107 reviews)
525 South Jefferson Avenue , Saint Louis , us
+1 314-289-7500

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean property
Convenient location
Cons:
Dirty rooms
High parking fees

Categories

Cleanliness
7.21
Multiple mentions of dirty rooms and unsatisfactory cleanliness.
Service
8.18
Mixed feedback; several reports of unfriendliness and lack of service.
Location
8.72
Positive mentions about the location, but some complaints about it not being ideal.
Room Quality
7.67
Varied experiences; some liked the room layout while others had issues.
Amenities
8.7
Positive mentions regarding amenities like the pool and basketball court.
Value for Money
7.66
Concerns about high parking fees and overall value of the stay.
Food and Beverage
7.21
Negative comments regarding breakfast quality and limited options.
Overall Experience
8.68
Mixed reviews; some enjoyed their stay while others were highly dissatisfied.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:02

Property Description

Spacious Suites with Full Kitchen
Discover the comfort of our hotel rooms featuring a living area and a full kitchen equipped with a stovetop and a dishwasher. Prepare your favorite beverages with the provided coffee maker for a cozy stay.

Convenient Amenities for Guests
Indulge in snacks and refreshments at our on-site snack bar, or stay active at the fitness center. We cater to all your needs to ensure a pleasant and relaxing experience during your stay.

Prime Location for Exploring
Located near Busch Stadium and America's Center Convention Complex, our hotel offers easy access to popular attractions. With Lambert-St. Louis International Airport just 28 km away, your journey to comfort and convenience begins here.

Important information:

Please note that the one-time pet fee is nonrefundable. Please contact the property for more details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Location

Guest Reviews

8
Based on 1107 reviews
Cleanliness: 7.21
Service: 8.18
Location: 8.72
Room Quality: 7.67
Amenities: 8.7
Value for Money: 7.66
Food and Beverage: 7.21
Overall Experience: 8.68
S
Summer • family_with_children • us
10
2026-08-28 • via Nuitee
M
Megan • family_with_children • us
6
2026-08-26 • via Nuitee
C
Crystal • extended_group • us
6
Definitely not worth the money for a one night stay. Extremely disappointed
Pros:

Great location and very clean

Cons:

Did not tell us there was a $29 per day parking fee. No coffee pot in the room, living room tv didn’t work and couch was very uncomfortable (even worse to sleep on)

2026-08-24 • via Nuitee
J
Jeremiah • solo_traveller • us
10
2026-08-24 • via Nuitee
M
Michael • family_with_children • us
10
Pros:

Very specious room! Great breakfast and located central to everything!

2026-08-23 • via Nuitee
M
Markus • family_with_children • us
4
Mediocre.
Cons:

The parking was too expensive for the gate not being closed at all. Its not a good area and $29 per day is too much to pay for parking that isn't secure. Also, the key cards kept malfunctioning and had to be reprogrammed a total of 8 times... and each time the staff never once asked for ID... all we had to do was tell them the room number they didnt even ask for our name...

2026-08-20 • via Nuitee
H
Heather • family_with_children • us
9
Very pleased will be back.
Pros:

We really enjoyed our stay. The staff was great and very helpful and friendly. Breakfast choices were great food was warm. We had a king Suite room and it was perfect for our family very clean will definitely be back.

Cons:

When we got there the room was staying at 78. We brought it to the front staff's attention that night first thing in the morning maintenance came and changed out the thermostat very quickly and very friendly.

2026-08-18 • via Nuitee
L
Luciel • solo_traveller • us
6
Cons:

Bad pillows,need extra clean,a lot cloro in the pool,mo remove trash

2026-08-18 • via Nuitee
J
Joyce • family_with_children • us
7
2026-08-16 • via Nuitee
D
Deon • solo_traveller • us
9
I enjoyed my stay
Pros:

Everything

Cons:

The room wasn't clean after the first night

2026-08-16 • via Nuitee
P
Pena • family_with_children • us
10
Pros:

I really enjoy the small kitchen

2026-08-13 • via Nuitee
K
Katelyn • extended_group • us
5
Bathroom needs touch ups on the wall and door. Floor was wet by one window. Fleas everywhere outside and in the room.
Pros:

Good breakfast, pool was decent, certain staffs were wonderful. Great parking

Cons:

Front desk employees were on their phone not paying attention and kinda rude like I’m interrupting them from being on their phone.

2026-08-10 • via Nuitee
R
Rosario • extended_group • us
10
2026-08-04 • via Nuitee
M
Megan • family_with_children • us
3
Scammed
Pros:

The sinks had decent water pressure

Cons:

The hotel was very dilapidated for the price it charges. Dog poop on the floor in the lobby was very gross. Outdated TV. Bed uncomfortable. No hot tub even though there is one in the pictures online. No fan of any kind in the room/bathroom. A/c didn’t work very well. Etc. had to pay for parking at the expensive hotel we are already at.

2026-08-04 • via Nuitee
A
Alessia • solo_traveller • it
8
2026-08-02 • via Nuitee
A
Adriana • family_with_children • us
1
Extremely expensive.
Pros:

The breakfast was ok

Cons:

The smell of weed and cigarettes in the room, the room was also dirty, there was no conditioner in the bathroom. The sheets and pillows had hair like if they had not been changed and under the beds was very dirty.

2026-07-25 • via Nuitee
S
Shawna • family_with_children • us
1
Cons:

Blood on my bed sheets, no refund offered.

2026-07-23 • via Nuitee
G
Gregg • solo_traveller • us
8
2026-07-22 • via Nuitee
T
Tinnin • extended_group • us
7
2026-07-16 • via Nuitee
M
Melissa • family_with_children • us
2
Will not be staying there again!
Pros:

Location

Cons:

We were given a room A/C thermostat wasn’t working. Had to switch rooms at 10pm after we had already unpacked. Thank goodness for the maintenance guy standing there when they were getting us another room telling them no that rooms A/C isn’t working properly either. They went through 3 other rooms before finding one. Manager never reached out with an answer on price compensation let alone an apology even after leaving multiple requests to speak to a manager throughout our stay. The room they put us in we had to put pillows under the couch cushions just to be able to sit on it. One of the bathtub constantly ran. Rooms were somewhat clean but could have been much cleaner. Pool area was gross sand or something all over the bottom of the pool, clumps of hair everywhere and a bandage multiple days in a row. Ice maker in room didn’t work. There was no handle on the outside of the balcony door to get back in. Having to pay for parking. It should just be part of your room cost.

2026-07-12 • via Nuitee