Alcazar Hotel & SPA

Hotels
8.1 (1369 reviews)
Rua De Ceuta Nº 9 , Monte Gordo , PT
+351 281 510 140

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Quality of breakfast

Categories

Cleanliness
7.54
There were mentions of ants in the room and overall cleanliness shortcomings.
Service
9.01
Staff were noted to be friendly and responsive.
Location
9.05
The hotel is praised for its location near the beach and restaurants.
Room Quality
7.5
Some guests found the rooms comfortable but mentioned issues with the bath and some amenities.
Amenities
7.53
Spa and indoor pool closures and mention of tired facilities negatively impacted sentiment.
Value for Money
8.49
Good value was noted, especially with promotional offers.
Food and Beverage
7.54
Breakfast was mentioned as having low quality and limited options.
Overall Experience
8.11
Mixed experiences were reported but highlighted excellent location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 07:48

Property Description

Luxurious Accommodations
Hotel Alcazar offers themed rooms inspired by iconic cities like New York, Paris, and Dubai. Each room is spacious, air-conditioned, and stylishly furnished, with some featuring balconies and flat-screen TVs. The modern amenities and thoughtful decor provide a comfortable and upscale stay for guests.

Relaxation and Entertainment
Indulge in Mediterranean cuisine at Restaurant Al-Gharb while enjoying the stunning pool view. Unwind at the Olive Trees Terrace or the chill-out area with canopy beds. The live music and refreshing drinks at Alambique Bar add to the vibrant atmosphere, ensuring a memorable dining and entertainment experience.

Wellness and Recreation
Experience ultimate relaxation at the state-of-the-art spa, take a dip in the saltwater pool, or explore the jogging and cycling trails nearby. With a modern fitness centre, outdoor pools, and proximity to popular beaches and a sports complex, Hotel Alcazar offers a perfect blend of wellness and recreation for your stay.

Book your stay at Hotel Alcazar now and enjoy a luxurious retreat near Monte Gordo’s beach!

Important information:

Please note that Half board rates on December 25th will incur a mandatory Christmas Gala supplement of EUR 90 per person, and Half board rates on December 31st will incur a mandatory New Year's Gala supplement of EUR 150 per person.

Please be aware that the minimum age for access to the Alma Spa is 16 years old.

Children aged 4 to 11 years who are not using diapers may use the Spa between 10:30 and 13:30, subject to a surcharge of EUR 7.50 per 90 minutes.
For guests aged 12 years and above, the price for Spa access is EUR 17.50 per 90 minutes.

Please note that reservations of more than 7 rooms are subject to different policies.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FAO

Location

Guest Reviews

8.1
Based on 1369 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 7.5
Amenities: 7.53
Value for Money: 8.49
Food and Beverage: 7.54
Overall Experience: 8.11
R
Rui • solo_traveller • pt
10
2026-09-19 • via Nuitee
N
Natália • couple • pt
8
Boa
Pros:

Sossego, pequeno almoço, limpeza, decoração

Cons:

o estacionamento a cobrar 15€ por dia, deveria ser grátis para os hospedes

2026-09-17 • via Nuitee
E
Emma • couple • fi
8
2026-09-17 • via Nuitee
I
INMA • family_with_children • es
8
Bien, pero decepcionada por no poder acceder al Spa, de forma gratuita
Pros:

Zona de piscina y alrededores muy bien

Cons:

No me gustó que el acceso a la zona Spa, fuera pagando, aún siendo cliente.
En otros hoteles de la misma categoría, se tiene acceso al spa, recorrido individual y básico y ya los tratamientos específicos y masajes son los que se pagan aparte.

2026-09-15 • via Nuitee
A
Andre • couple • pt
10
2026-09-15 • via Nuitee
M
Milene • solo_traveller • pt
8
2026-09-15 • via Nuitee
F
Francisco José • family_with_children • es
8
2026-09-15 • via Nuitee
A
António • family_with_children • pt
8
A estadia foi muito agradável e confortável.
Pros:

Quer o pequeno almoço, quer o jantar eram bons. A localização do hotel é excelente. O aparcamento é excelente.
O quarto era espaçoso e confortável.

Cons:

O lavatório do quarto não tem escoamento e consequentemente estava sempre entupido.
Falta de um espelho grande no quarto.
Alertei a recepção para a falta de luz nas escadas entre o primeiro e o segundo andar, sobretudo à noite, mas não foi reparado o problema durante toda a estadia.
Alguma conflitualidade latente entre os funcionários do restaurante.

2026-09-15 • via Nuitee
M
Maria Rosa • solo_traveller • es
10
Pros:

El personal, la ubicación en general todo

2026-09-14 • via Nuitee
C
Carlos • couple • pt
8
2026-09-14 • via Nuitee
T
Tiago • solo_traveller • pt
9
2026-09-14 • via Nuitee
D
Diogo • solo_traveller • pt
5
2026-09-14 • via Nuitee
M
Maria Júlia • couple • pt
10
Dias muito agradáveis, que correspondem ao que esperava.
Pros:

Gostei do acolhimento, do quarto, da limpeza, do pequeno almoço e de tudo em geral.

Cons:

Não tenho pontos negativos. O espaço é muito agradável, em todas as áreas e o serviço muito bom.

2026-09-13 • via Nuitee
F
Fernandes • extended_group • pt
10
Adorei a estadia
Pros:

Gostei imenso do atendimento dos funcionários muito simpáticos e atenciosos. A localização era muito boa e o pequeno almoço excelente. Espaço exterior muito agradável.

2026-09-13 • via Nuitee
Z
Zaira • solo_traveller • es
8
Pros:

La piscina y el personal es muy amable

Cons:

La comida estaba bien pero poca variedad

2026-09-13 • via Nuitee
G
Gramoso • solo_traveller • fr
8
Cons:

Pas de parking, obligé de réserver.... De

2026-09-12 • via Nuitee
M
Maria João • couple • pt
8
Frescura e simpatia, a repetir.
Pros:

A limpeza, o cheiro do ambiente, a simpatia dos funcionários.

Cons:

Sugestões de melhoria: o frigobar do quarto não deveria estar vazio, mas ter pequenas garrafas de bebidas ou até uma welcome drink; o horário do pequeno almoço deveria terminar por volta das 11h ao invés das 10h.

2026-09-12 • via Nuitee
O
Olinto • solo_traveller • pt
1
Hotel miserável
Cons:

Deram-me um quarto horrível, sem janela. Recusei o quarto e pedi outro quarto, o que me foi negado. Como não ia ficar uma semana naquele quarto miserável, cancelei a estadia e fui procurar outro em Monte Gordo. Apesar de o cancelamento ser justificado, o hotel penalizou me em quase 600€. Eu pensava que ia ter uma semana tranquila com a minha esposa, ambos reformados, mas o hotel transformou a num pesadelo. Esse hotel nunca mais!

2026-09-11 • via Nuitee
M
Mima • couple • es
8
No cojan la habitación 610!
Pros:

Limpio y acogedor

Cons:

La habitación que nos dieron, la 610, es un submarino! A penas tiene ventilation, únicamente un ventanuco a una altura de casi 2metros detrás de una enorme cortina para disimular. El problema es que en caso de encendio esto se convierte en una ratonera. Parece que la 610 y me imagino la 510,410,310,210..forman parte de un añadido que por avaricia querían tener mas habitaciones a pesar de tener muchas.

2026-09-11 • via Nuitee
F
Fernando • family_with_children • pt
10
2026-09-10 • via Nuitee