AQUA Hotel Bertran Park

Hotels
•
AQUA Hotel Grup
8.3 (1470 reviews)
Sant Josep, 49 , Lloret de Mar , ES
+34 972 36 59 01

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Varied food options
Cons:
Cleanliness issues
Noise disturbances at night

Categories

Cleanliness
7.51
Some reviews noted issues with cleanliness in rooms, specifically dust and dirty shower.
Service
8.98
Positive feedback regarding staff, described as friendly and helpful.
Location
8.52
Guests appreciated the hotel’s good location, with easy access to local attractions.
Room Quality
7.97
Rooms were generally spacious and comfortable, some concerns about cleanliness.
Amenities
8.5
Adequate amenities were reported, including a pool and gym.
Value for Money
8.46
Positive remarks regarding the value, particularly in relation to food quality and services.
Food and Beverage
8.51
Variety and quality of food received positive feedback, with special mention of breakfast.
Overall Experience
7.98
Overall positive experience despite some noise issues and cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-14 06:48

Property Description

Relaxing Oasis in Lloret de Mar

Outdoor Swimming Pool and Sun Terrace
Indulge in a day at the beach followed by a refreshing dip in the hotel's outdoor pool. Lounge on the sun terrace with a drink from the cafe-bar, soaking in the serene atmosphere.

Delicious Dining Experience
Savor delectable meals at the buffet restaurant featuring show kitchen-prepared dishes. Treat your taste buds to a culinary adventure without leaving the hotel.

Comfortable Rooms with Balconies
Unwind in air-conditioned rooms with minibars and either a furnished terrace or a Juliet balcony. Enjoy the comfort and convenience of your own space after a day of exploration.

Book your stay now at AQUA Hotel Bertran Park for a memorable and relaxing experience in Lloret de Mar!

Important information:

When booking full or half board, please note that drinks are not included.
When booking 10 rooms or more, different policies and additional supplements may apply.

Política de edad (1 de julio – 29 de agosto)
En cada habitación deberá alojarse al menos una persona mayor de 18 años.
El hotel se reserva el derecho de solicitar un documento de identidad válido a la llegada y de denegar el acceso en caso de incumplimiento de esta política.

Room Type : Friendly Cuadruple (3+1), Room Type : Friendly Triple (2+1), Room Type : Friendly Cuadruple (2+2), Room Type : Friendly Cuadruple (4 adults) and Room Type : Suite Junior se encuentra en el edificio anexo del hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Nov 2, 2026 until Mon, Nov 2, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BCN

Location

Guest Reviews

8.3
Based on 1470 reviews
Cleanliness: 7.51
Service: 8.98
Location: 8.52
Room Quality: 7.97
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 8.51
Overall Experience: 7.98
C
Cesar • solo_traveller • es
8
2026-09-19 • via Nuitee
G
Gabriela • solo_traveller • pl
10
Wspaniałe miejsce na spokojny wypoczynek
Pros:

Bardzo dobry hotel z sympatyczną i pomocną obsługą. Nasz lot opóźnił się o 3 godziny i dotarliśmy do hotelu w nocy. Mimo to, czekała na nas kolacja. Dostaliśmy duży pokój na trzecim piętrze. Nie było słychać sąsiadów ani odgłosów z korytarza. Skorzystaliśmy z opcji pełnego wyżywienia - jedzenie w hotelu było świeże, pyszne i bardzo różnorodne. Warto też zwrócić uwagę na czystość (zarówno pokoju - był sprzątany codziennie i bardzo starannie, jak i części wspólnych). Lokalizacja była bardzo dogodna - killa minut pieszo od głównych uliczek ze sklepami i restauracjami oraz do plaży. Bardzo polecamy ten hotel każdemu, kto chce wypocząć w przyjemnej atmosferze!

2026-09-19 • via Nuitee
O
Olga • solo_traveller • lv
5
Pros:

Location is good, food is ok, good cleaning as well

Cons:

Standard double room was not cozy and ergonomic at all. Upon arrival we were wrlcomed by very rude staff member at the reception. Hotel manager apologized for his behaviour, but such a "welcome" to me says they don't care much.

2026-09-19 • via Nuitee
C
Cesar • solo_traveller • es
8
2026-09-19 • via Nuitee
S
Stanislav • couple • sk
8
2026-09-17 • via Nuitee
A
Andrii Rudenko • family_with_children • ua
8
В цiлому дуже добре.
Pros:

Гарний готель, чудове розташування, снiданки та вечерi - супер. Дуже приемний персонал. Крiм самого номера - все чудово. Дуже тихий але вправний кондiцiонер у номерi.

Cons:

Номер новий, сучасний, дизайнерский, але тому дизайнеру треба ще повчитися. Нема де сушити одяг для купання, нема де повiсити рушники, у спальнi розташована (просто закрита тоненькою гiпсокартонною накладкою) труба каналiзацii i коли сусiди зверху змивають серед ночi - все чутно прям бiля лiжка, балкон метр на сорок сантиметрiв. Прибирання номеру - то жах, Коли зайшли вперше у номер - на шафi знайшли труси попереднiх мешканцiв, пiсля прибирання - багато пилу у кутках i чорне волосся прибиральницi по усiй пiдлозi. Декiлька розеток не працювали. Готель у двох корпусах - i нам дiстався номер не у головному, може тому i не зовсiм зручний. У головному корпусi номера з балконами i там знаходяться сушилки.

2026-09-17 • via Nuitee
M
Miriam • solo_traveller • ie
10
Lovely friendly hotel
Pros:

Loved the location
The friendly Staff
Breakfast and lunch

Cons:

I didnt like dinner but that maybe a personal taste

2026-09-17 • via Nuitee
L
Lydia • couple • ch
3
2026-09-16 • via Nuitee
S
stella107 • couple • by
8
Great hotel, recommend
Pros:

Great location: many restaurants, cafes, ATM and stores around, bus station is very close.
Friendly staff
Rooms were clean and comfortable

Cons:

Repetitive breakfast
Sometimes there is a lot of noise in the room
Not the best view
Dogs were barking a lot
Small pool area, not enough loungers

2026-09-14 • via Nuitee
A
Arantxa • couple • es
10
Calidad precio excelente
Pros:

El buffet libre y el trato

Cons:

Me gusto todo en general nada negativo a destacar

2026-09-13 • via Nuitee
A
Amal • family_with_children • il
9
2026-09-13 • via Nuitee
P
Palomar Abella • solo_traveller • es
9
Ideal para una escapada
Pros:

La tranquilidad y el personal, super amables

Cons:

El bufet libre era muy justito, muy poca variedad

2026-09-13 • via Nuitee
C
Catherine • couple • fr
10
Excellent
Pros:

L’accueil de tout le personnel de l’hôtel, l’emplacement super 👍, chambre spacieuse et confortable et propre, très bonne literie . Un restaurant au top 👌, l’accueil de Rodrigo est exceptionnel, toujours souriant, dynamique et toujours un petit mot gentil. La cuisine est variée, délicieuse , copieuse et change tous les jours . Une piscine agréable pour se rafraîchir et le bar de l’hôtel permet de passer un moment agréable avec un grand choix de cocktails .
Je recommande vivement cette hôtel.

Cons:

Rien

2026-09-13 • via Nuitee
C
Chuiev • extended_group • ua
10
2026-09-12 • via Nuitee
J
Jean François • couple • fr
8
Le personnel est très agréable et gentil c,est vraiment appréciable
Pros:

Correct

Cons:

Emplacement du téléviseur pas en face du lit

2026-09-12 • via Nuitee
C
Corentin • extended_group • fr
8
2026-09-11 • via Nuitee
S
Stebner • solo_traveller • de
10
Pros:

Sehr lecker! Geschmackvoll. Personal TOP 👍

2026-09-11 • via Nuitee
K
king89 • solo_traveller • it
1
TERRIBILE SPORCO E PUZZOLENTE
Pros:

NIENTE

Cons:

Hotel sporco e puzzolente, dopo aver contattato la reception che non ha risolto il problema, ho contattato booking e la direttrice mi ha cacciato dall'Hotel... Qui si fa come dico io e nessuno deve lamentarsi con booking. Altamente sconsigliato se non volete rovinare la Vs vacanza

2026-09-11 • via Nuitee
G
Garaot Fernández • solo_traveller • es
9
2026-09-11 • via Nuitee
E
Emilija • solo_traveller • rs
10
Pros:

Recommendation for this hotel, everything was great.

Cons:

Everything was perfect.

2026-09-11 • via Nuitee