Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Noise issues
Cleanliness concerns
Room comfort

Categories

Cleanliness
7.36
Mixed sentiments regarding cleanliness, with some reviews mentioning issues.
Service
8.83
Overall positive sentiment about staff being friendly and helpful.
Location
8.87
Highly praised for its strategic location and proximity to attractions.
Room Quality
7.32
Some rooms received negative feedback, particularly regarding noise and comfort.
Amenities
7.85
Decent amenities noted, but some areas require improvement.
Value for Money
7.81
Good value in relation to location and amenities.
Food and Beverage
8.86
Breakfast offerings received very positive reviews.
Overall Experience
7.93
General satisfaction with main positives outweighing negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 17:51

Property Description

Central Location in Palermo
Breakfast Buffet to Start Your Day
Friendly Staff and 24-hour Reception

Book your stay at Hotel Tonic today for a memorable experience in Palermo!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: PMO

Location

Guest Reviews

8.1
Based on 1324 reviews
Cleanliness: 7.36
Service: 8.83
Location: 8.87
Room Quality: 7.32
Amenities: 7.85
Value for Money: 7.81
Food and Beverage: 8.86
Overall Experience: 7.93
K
Karolina • couple • pl
5
Dla bardzo niewymagających
Pros:

Lokalizacja, uprzejma obsługa przy śniadaniu, śniadania jak na włoskie zróżnicowane nawet o lokalne produkty

Cons:

Lodówka w pokoju nie działała, pomimo zgłoszenia problemu na recepcji nikt się tym nie zajął przez cały pobyt, co przy prawie 40 C upale na zewnątrz i pobieraniu regularnej opłaty za minibar jest niedopuszczalne, w łazience obecna pleśń na ścianach i kafelkach, kotara prysznicowa stara i brudna zwłaszcza na spodzie, pokoje przeważnie nie były dokładnie sprzątane - jednego dnia poza wyniesieniem śmieci (i brakiem wsadzenia nowych worków do śmietników) nic nie zostało zrobione - nawet łóżka niepościelone i piasek na podłodze

2026-07-25 • via Nuitee
N
Nadia • extended_group • it
10
Pros:

Ricca colazione. Posizione centrale.

2026-07-23 • via Nuitee
K
Kübra • couple • tr
7
Pros:

Konum mükemmel yataklar çok rahat oda kocaman

Cons:

Bina eski odanın dizaynı eski banyo daha ıyı olabilir

2026-07-21 • via Nuitee
D
D‘Ovidio Antonio • extended_group • ch
10
Zufrieden
Pros:

✔️✔️

2026-07-21 • via Nuitee
M
Mads Randbøll • couple • dk
8
2026-07-20 • via Nuitee
S
Sofia • extended_group • gr
10
2026-07-20 • via Nuitee
I
Izabela • solo_traveller • pl
9
Bardzo dobra lokalizacja
Pros:

Świetna lokalizacja. Bardzo dobre i urozmaicone śniadania. Bardzo dobra kawa. Personel Bardzo miły i pomocny.

2026-07-19 • via Nuitee
B
BLANCA • solo_traveller • es
1
Desagradables y hotel viejo camas incómodas
Pros:

Nada

Cons:

Todo

2026-07-18 • via Nuitee
B
Bellina • extended_group • it
7
2026-07-18 • via Nuitee
E
Eliott • couple • fr
5
2026-07-14 • via Nuitee
M
Maxime • solo_traveller • fr
5
Tout est parfait sauf la climatisation = nuit perturbée
Pros:

L'emplacement et le personnel étaient top, les chambres sont propres et spacieuses. Le petit déjeuner était très bien.

Cons:

La climatisation était défectueuse et faisait un bruit monstrueux, ronronnement bruyant et de temps en temps elle s'emballait pour rien et cela nous réveillait (3-4 fois par nuit). Nous avons demandé à la réception mais on nous a dit qu'il n'y avait pas d'autres chambres. Il faisait 36°c dehors donc pas le choix que de la laisser tourner la journée et la nuit si on voulait avoir une chambre à moins de 25°c pour dormir. Impossible d'avoir une bonne nuit. Ce qui est pourtant la base pour un hôtel.

2026-07-14 • via Nuitee
A
Adélina • couple • fr
7
2026-07-14 • via Nuitee
F
FRANCO • extended_group • it
8
Pros:

Posizione piuttosto centrale, comoda per raggiungere anche a piedi i luoghi di interesse di Palermo, staff gentile, colazione discreta

Cons:

Struttura un po’ datata, climatizzatore della stanza piuttosto rumoroso

2026-07-10 • via Nuitee
S
Sofya • solo_traveller • am
9
2026-07-09 • via Nuitee
A
andrea • solo_traveller • it
7
Pros:

Posizione stanza

Cons:

Frigo non funzionante aria condizionata non adeguata alla stanza

2026-07-09 • via Nuitee
E
ENRIC • family_with_children • es
9
2026-07-07 • via Nuitee
B
Bianco • couple • mt
8
Pleasant.
Pros:

Clean,central and secure parking close by.

Cons:

Some front desk staff could smile a bit more and be a little more enthusiastic about their jobs.

2026-07-05 • via Nuitee
S
Sausau • solo_traveller • fr
8
2026-07-05 • via Nuitee
J
Jana • solo_traveller • it
8
Soggiorno di 3 giorni
Pros:

Tutto meno il bagno

Cons:

La doccia allagava tt il bagno

2026-07-04 • via Nuitee
E
Enrico • family_with_children • it
8
2026-07-04 • via Nuitee