SOL by Meliá Puerto de la Cruz Tenerife

Hotels
•
Sol by Meliá
7.3 (2499 reviews)
José del Campo Llanera, 2 , Puerto de la Cruz , es

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Decent breakfast
Cons:
Cleanliness issues
Dated rooms
Noise from neighboring areas

Categories

Cleanliness
6.55
Concerns about cleanliness were noted, with mentions of insufficient cleaning and poorly maintained rooms.
Service
8.05
Reviews mentioned that the service staff were generally helpful and friendly.
Location
8.55
The location was praised for being central and close to attractions.
Room Quality
6.05
Several reviews indicated that the rooms were dated and needed renovations.
Amenities
7.05
Amenities such as the pool and breakfast were mentioned positively, but some facilities need updates.
Value for Money
6.55
Mixed feelings about value for money, with some feeling the price did not match quality.
Food and Beverage
8.05
The breakfast received positive comments, indicating a decent food quality.
Overall Experience
7.55
Overall experience varied, with some guests disappointed but others had a pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 04:28

Property Description

Swimming Pool and Garden Area
The Sol Puerto de la Cruz Tenerife boasts a refreshing swimming pool and a lush garden area, perfect for unwinding under the sun.

Breathtaking Sea Views
Enjoy stunning views overlooking the sea from the hotel, offering a picturesque backdrop for your stay.

Convenient Location
Situated in the heart of Puerto de la Cruz, guests can easily access the beach, Plaza del Charco, and the charming fishing port, ensuring a memorable experience in Tenerife.

Experience relaxation and convenience at Sol Puerto de la Cruz Tenerife - book your stay now to create unforgettable memories.

Important information:

All cots are subject to availability.

Please note that drinks are not included in half-board rates.

Please note that guests must present the credit card used to make the reservation on arrival.

When booking 9 rooms or more, different policies and additional supplements may apply.When booking half board, note that drinks are not included.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.3
Based on 2499 reviews
Cleanliness: 6.55
Service: 8.05
Location: 8.55
Room Quality: 6.05
Amenities: 7.05
Value for Money: 6.55
Food and Beverage: 8.05
Overall Experience: 7.55
M
MARCO • solo_traveller • gt
8
Pros:

La ubicación y la comida.

Cons:

Muy viejo el mobiliario del lobby y animales volando en la entrada

2026-05-22 • via Nuitee
A
Alonso • couple • es
10
2026-05-22 • via Nuitee
D
Dayanara Cristina • couple • es
7
2026-05-21 • via Nuitee
J
Jose • family_with_children • es
5
2026-05-21 • via Nuitee
B
Barbara • solo_traveller • hu
9
2026-05-20 • via Nuitee
M
M Dolores García Peña • solo_traveller • es
6
2026-05-19 • via Nuitee
E
enrique • solo_traveller • es
5
Pros:

La ubicación el personal de servicio la limpieza el desayuno bien

Cons:

El hotel en general necesita una buena reforma los baños viejos y bañeras deterioradas con cortinas la caja fuerte del siglo pasado con llave toallas casi fuera de servicio mini bar inexistente no merece 4 estrellas las camas bien las puertas del baño de baño y armario mal viejisimas

2026-05-17 • via Nuitee
V
Varga • family_with_children • hu
9
2026-05-17 • via Nuitee
M
Marcel • solo_traveller • de
3
2026-05-17 • via Nuitee
A
apartamento adriana • solo_traveller • es
7
Pros:

La ubicación

Cons:

Que necesita renovar muchas cosas , sobretodo los enchufes

2026-05-17 • via Nuitee
S
Sergio • solo_traveller • es
3
2026-05-12 • via Nuitee
T
TIRON • couple • ro
1
Pros:

cameristele care faceau curat zinlic in camera

Cons:

nimic primire proastra eram cu grup in receptie au vrut sa ne fure o nopate de cazare primire foarte proasta zero respect la cina nu au avut apa oribil angajati din receptie fara experienta si cei din restaurant de la cina nu ofera apa furau clienti pentru apa 10 euro a furat la noi si pe urma am reclamt si au adus apa gratis rusine

2026-05-12 • via Nuitee
T
TIRON • couple • ro
1
Pros:

tenerife

Cons:

am ajuns la pe la 2 nopatea in receptie au vrut sa ne fure o nopate de cazare eram un grup mare care au gresit camerele nu stiu de ce nu se duca acasa sa lase oamenii competenti la cina ne fura bani pe apa nu aveau apa si prima cina au furta 10 euro si am reclamat si pe urma am primit apa gratis sirvici oribile singurul lucru pozitiv cameristele care faceau curat in fiecare zi receptia si cei din restaurant lasa de dorit rusine sa va fie

2026-05-12 • via Nuitee
T
TIRON • couple • ro
1
slab tare cazarea
Pros:

singurul lucru a fost bun cameristele super faceau curat zilnic in camere

Cons:

nimic in receptie au vrut sa ne fure o nopate de cazare primire proasta la cina nu aveau apa de baut de la receptie angajati restaurant comportament prost cand am ajuns cu grupul au gresit camerele nu stiau sa ofere o camera si sa cazeze un grup de turisti rusine

2026-05-12 • via Nuitee
G
Grindei • family_with_children • es
8
2026-05-11 • via Nuitee
J
JUAN CARLOS • couple • es
7
Agradable
Pros:

La ubicación

Cons:

Habitación situada frente al cuartel de la policía, ruidoso por momentos

2026-05-11 • via Nuitee
S
Susana • solo_traveller • es
8
2026-05-10 • via Nuitee
P
Pérez Francisco • couple • es
8
2026-05-10 • via Nuitee
S
Sandra • family_with_children • es
10
Pros:

Se duerme bien , comida bien, personal muy bien, y la zona está perfecta, solo falla el parking y no es culpa de ellos.

2026-05-10 • via Nuitee
C
Cristo manuel • couple • es
8
Tranquilidad
2026-05-10 • via Nuitee