SOL by Meliá Puerto de la Cruz Tenerife

Hotels
•
Sol by Meliá
7.3 (2543 reviews)
José del Campo Llanera, 2 , Puerto de la Cruz , es

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Children allowed

Facilities

WiFi available
Free WiFi
24-hour front desk
Restaurant
Hiking
Luggage storage
Safety deposit box
Tour desk
Sun terrace
Beachfront
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Decent breakfast
Cons:
Cleanliness issues
Dated rooms
Noise from neighboring areas

Categories

Cleanliness
6.55
Concerns about cleanliness were noted, with mentions of insufficient cleaning and poorly maintained rooms.
Service
8.05
Reviews mentioned that the service staff were generally helpful and friendly.
Location
8.55
The location was praised for being central and close to attractions.
Room Quality
6.05
Several reviews indicated that the rooms were dated and needed renovations.
Amenities
7.05
Amenities such as the pool and breakfast were mentioned positively, but some facilities need updates.
Value for Money
6.55
Mixed feelings about value for money, with some feeling the price did not match quality.
Food and Beverage
8.05
The breakfast received positive comments, indicating a decent food quality.
Overall Experience
7.55
Overall experience varied, with some guests disappointed but others had a pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 04:28

Property Description

Swimming Pool and Garden Area
The Sol Puerto de la Cruz Tenerife boasts a refreshing swimming pool and a lush garden area, perfect for unwinding under the sun.

Breathtaking Sea Views
Enjoy stunning views overlooking the sea from the hotel, offering a picturesque backdrop for your stay.

Convenient Location
Situated in the heart of Puerto de la Cruz, guests can easily access the beach, Plaza del Charco, and the charming fishing port, ensuring a memorable experience in Tenerife.

Experience relaxation and convenience at Sol Puerto de la Cruz Tenerife - book your stay now to create unforgettable memories.

Important information:

All cots are subject to availability.

Please note that drinks are not included in half-board rates.

Please note that guests must present the credit card used to make the reservation on arrival.

When booking 9 rooms or more, different policies and additional supplements may apply.When booking half board, note that drinks are not included.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.3
Based on 2543 reviews
Cleanliness: 6.55
Service: 8.05
Location: 8.55
Room Quality: 6.05
Amenities: 7.05
Value for Money: 6.55
Food and Beverage: 8.05
Overall Experience: 7.55
M
Manuel • family_with_children • es
9
2026-07-04 • via Nuitee
S
Suzie • solo_traveller • ca
8
Correct.
Pros:

Chambre avec vue sur l’océan,magnifique! Propriété des lieux. Femmes de chambre extraordinaires et professionnelles.

Cons:

Plus impersonnel comme environnement et le service du bar limité.

2026-07-03 • via Nuitee
S
Sara • solo_traveller • es
9
Buenas vacaciones
Pros:

Habitación con todo lo necesario para pasar unos días, en una buena ubicación (bonitos paseos tanto hacia la playa, como hacia el pueblo) y buffet bastante completo. Muy buena atención por parte de todo el personal.

Cons:

El horario de la piscina, en la fecha que estuvimos (finales de mayo) cerraba a las 18:00, momento en el que algunos días nos hubiese gustado poder disfrutarla un rato.

2026-07-01 • via Nuitee
J
José • solo_traveller • es
10
2026-07-01 • via Nuitee
L
Luis Adan • solo_traveller • es
8
2026-06-29 • via Nuitee
E
elena • solo_traveller • es
8
Pros:

La piscina y comidas

Cons:

Nada la verdad

2026-06-28 • via Nuitee
G
Gauz • couple • es
10
2026-06-28 • via Nuitee
S
Sebastián • couple • es
1
No corresponde como se promociona con la realidad
Pros:

La Ubicación

Cons:

Mucho Ruido - Solicite con vistas al mar y me dieron planta baja con vistas a la calle. Cuando lo hable con el recepcionista su contestación fue eso es lo que había pagado.
El baño deficiente, etc
Para lo que pague, por la zona hay mejores hoteles con mas calidad y mejor precio.

2026-06-28 • via Nuitee
G
Gema • solo_traveller • es
6
2026-06-28 • via Nuitee
J
JUAN • solo_traveller • es
6
Buena ubicacion
Pros:

Ubicacion cerca de mis intereses

Cons:

Falta renovacion instalaciones. No hay minibar en la habitacion..

2026-06-27 • via Nuitee
B
Begoña • solo_traveller • es
8
Los fumetas de al lado
Pros:

La ubicación porque era lo que buscábamos

Cons:

Que el la habitación de al lado había mucho escándalo de noche ( tuve que llamarles la atención ) y lo único que hacían era fumar porros en el balcón 😡😡,

2026-06-27 • via Nuitee
F
Fran Dorta • solo_traveller • es
6
Pros:

Cerca de playa jardín

2026-06-27 • via Nuitee
A
Ana • family_with_children • es
10
2026-06-26 • via Nuitee
L
Laugina • solo_traveller • es
6
Pros:

En general bien .
Facil aparcamiento al rededor del hotel.
Playa sant felipe al lado del hotel.

Cons:

No hay entretenimiento por la noche y la verdad que se echa de menos.
Y la vigilancia no hay
se mete gente facilmente en el hotel sobretodo en la picina .

2026-06-24 • via Nuitee
T
Tania • couple • es
10
Muy bonito todo
Pros:

Todo

2026-06-24 • via Nuitee
G
guaya • solo_traveller • es
9
Pros:

El personal y la tranquilidad

Cons:

La comida muy igual siempre

2026-06-24 • via Nuitee
M
María del Pilar • solo_traveller • es
9
Pros:

Hotel muy tranquilo, amplio, la cama muy cómoda y grande. La terraza estaba muy bien, la piscina, el desayuno variado y con mucha fruta

Cons:

La ducha salía muy fría o muy caliente

2026-06-23 • via Nuitee
A
Ana • solo_traveller • es
10
Pros:

Todo bien

2026-06-22 • via Nuitee
J
Jose Luis • solo_traveller • es
5
2026-06-20 • via Nuitee
S
Sanchez Garcia • family_with_children • es
8
Pros:

Ubicación

Cons:

El baño y el horario de cenas

2026-06-18 • via Nuitee