Hotel Roissy Lourdes

Hotels
•
Independent
8.4 (182 reviews)
16 Avenue Monseigneur Schoepfer, Lourdes, Hautes-Pyrenees, 65100 , Lourdes , FR
33-562-941304

listing image 1
Show all photos

Facilities

Arcade/game room
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Wheelchair accessible
Elevator
ATM/banking
Conference space
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Clean rooms
Cons:
Room cleaning service issues
Pressure to request for towels multiple times

Categories

Cleanliness
7.81
Room was reported clean, but issues with towel service noted.
Service
8.78
Staff was noted as friendly and helpful, though some service lapses reported.
Location
8.82
Great location close to the Sanctuary and numerous restaurants.
Room Quality
8.27
Rooms described as clean and well-maintained.
Amenities
8.3
Amenities mentioned were adequate and satisfactory.
Value for Money
8.26
Overall value deemed appropriate for the quality and location of the hotel.
Food and Beverage
8.81
Breakfast was highlighted as excellent, showcasing good quality food.
Overall Experience
8.18
Overall experience is highly positive despite minor service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:17

Property Description

Discover the perfect blend of comfort and convenience at Hotel Roissy Lourdes, ideally situated just moments from iconic sites.

Outstanding Amenities
Unwind in our 24-hour fitness center or enjoy a stunning view from our terrace. With complimentary Wi-Fi and an arcade/game room, there’s something for everyone to enjoy during your stay.

Gourmet Dining Options
Dine at Le Carrousel, our delightful on-site restaurant featuring a bar/lounge, or opt for room service for a cozy night in. Start your day right with a delicious buffet breakfast available daily.

Event & Business Facilities
Planning a business meeting or event? Our hotel provides 538 square feet of versatile conference space and a dedicated 24-hour front desk for all your needs.

Elevate your stay with us at Hotel Roissy Lourdes — your unforgettable journey awaits, book now!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LDE

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.4
Based on 182 reviews
Cleanliness: 7.81
Service: 8.78
Location: 8.82
Room Quality: 8.27
Amenities: 8.3
Value for Money: 8.26
Food and Beverage: 8.81
Overall Experience: 8.18
M
Marta • couple • es
9
Hotel muy bien situado
Pros:

El personal es muy amable y el hotel está muy bien situado

Cons:

Las habitaciones están muy anticuadas

2026-06-13 • via Nuitee
T
Toni • solo_traveller • us
10
Pros:

Everything

2026-06-12 • via Nuitee
C
Carol • solo_traveller • gb
10
Pros:

The staff was friendly, polite and accommodating.

Room.was very clean and comfortable

Cons:

Nothing

2026-06-11 • via Nuitee
M
Michèle • solo_traveller • ch
10
2026-06-11 • via Nuitee
D
Debbie • family_with_children • us
10
Very pleasant stay.
Pros:

Breakfast selection was good.
Staff was very friendly, courteous, and helpful especially front desk staff.

2026-06-11 • via Nuitee
N
ND • solo_traveller • fr
7
2026-06-10 • via Nuitee
G
Gustavo A • solo_traveller • co
10
Calidez y Cercanía para estar cerca a la virgencita
Pros:

Su ubicación privilegiada y sus instalaciones limpias y cómodas

2026-06-10 • via Nuitee
M
Michelle • solo_traveller • ie
7
2026-06-10 • via Nuitee
P
Pa • couple • it
10
2026-06-09 • via Nuitee
R
Roselle • solo_traveller • mt
9
Pros:

Modern rooms, very near the Grotto and the staff were very helpful when we wanted to change room

2026-06-08 • via Nuitee
M
Manon • couple • fr
10
2026-06-08 • via Nuitee
H
henk • couple • nl
9
2026-06-08 • via Nuitee
K
karim • couple • be
10
2026-06-08 • via Nuitee
M
Maria Cristina • family_with_children • it
8
2026-06-08 • via Nuitee
I
Irena • solo_traveller • si
10
Pros:

We were very satisfied with everything. The hotel's location, the breakfast, and the cleanliness were all excellent.

I would especially like to mention the reception staff. They were exceptionally friendly, attentive, and genuinely cared about their guests. Wonderful ladies who made our stay even more enjoyable!

Cons:

Nothing

2026-06-07 • via Nuitee
N
Nisha • solo_traveller • gb
8
2026-06-07 • via Nuitee
J
Jennifer • extended_group • us
10
2026-06-07 • via Nuitee
J
jose manuel • solo_traveller • es
9
Pros:

Todo en general.

Cons:

El que no se pudiese utilizar el aire acondicionado según las necesidades del cliente..

2026-06-07 • via Nuitee
M
Marika • extended_group • fr
10
2026-06-07 • via Nuitee
J
Judith • couple • sg
8
It was a good stay n the service staff at the restsurant were fantastic.
Pros:

Breakfast good n loication was excellent.

Cons:

When they clesnd the room im afraid the toilet floor was not cleaned n the cups were not washed. Also the ventilator in the toilet was not working. When checking out the reception mentioned a charge to ouf bill which was not ours but hopefully they sorted that out.

2026-06-06 • via Nuitee