The Telford Hotel, Spa & Golf Resort

Hotels
8.4 (2356 reviews)
Great Hay Drive , Telford , GB

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Lovely location and scenic views
Helpful and pleasant staff in many instances
Good facilities: gym, pool, spa and golf
Comfortable rooms for several guests
Strong breakfast experience reported by some
Cons:
Inconsistent/poor restaurant service and buffet items running out
Reception/customer service issues: loud or unhelpful staff in some cases
Cleanliness problems: crumbs, hair in bathroom, torn curtains, occasional room odors
Air conditioning failures and poor management response
Breakfast not worth the money for some unless very early

Categories

Cleanliness
7.6
Mixed cleanliness: several reports of crumbs left in seating, hair in bathroom and a rip in curtains, plus an occasional strong room odor; some rooms described as spotless.
Service
7.6
Mixed service: many staff described as pleasant and helpful (receptionists and pool/golf staff praised), but multiple complaints about rude or loud reception behaviour, poor responsiveness (manager not responding to AC), and slow/absent restaurant service.
Location
9.2
Strongly positive: repeatedly called lovely location with peaceful views across the Ironbridge gorge and convenient access for golf/spa and gym.
Room Quality
8
Generally comfortable and well decorated in several reviews, though some rooms had issues (smell of previous occupant, torn curtains) and isolated cleanliness problems.
Amenities
9
Amenities praised: good gym, pool and spa facilities, and generally excellent facilities reported by guests.
Value for Money
7.8
Mixed value: some find the breakfast and offerings good, while others felt the breakfast wasn’t worth the price unless arriving very early; inconsistency in buffet availability affected perceived value.
Food and Beverage
8
Mixed dining: food quality described as very tasty at lunch/dinner and some praised the breakfast as 'unbelievable', but recurrent complaints that the breakfast buffet ran out of hot items quickly and evening restaurant service was poor.
Overall Experience
10
Overall positive stay for many guests due to location, facilities and friendly staff in many instances, though notable service and cleanliness issues affected some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 22:05

Property Description

Luxurious Spa & Golf Facilities

Indulge in ultimate relaxation at the spa with a swimming pool, sauna, and aroma steam room. Pamper yourself with massages and facials in one of the six treatment rooms.

Fine Dining & Scenic Views

Experience exquisite dining at the 1779 restaurant offering a modern British menu and a selection of fine wines. Enjoy casual dining at the Gorge bar while taking in stunning views of the Ironbridge Gorge and the golf course.

Convenient Location & Modern Amenities

Located just a 5-minute drive from Telford's center, with easy access to Birmingham, the hotel offers modern rooms with flat-screen TVs, free WiFi, and 24-hour room service. With 200 free parking spaces, exploring nearby attractions is a breeze.

Book now to experience luxury and serenity at The Telford Hotel, Spa & Golf Resort.

Important information:

Hotel Guests are welcome to use the Health Club facilities including the swimming pool from 3pm on day of arrival until 11am on day of departure.

For all guests arriving at the hotel, we reserve the right to pre-authorize a credit or debit card for the room rate per night plus an additional £50 per night for extras. The hotel is not charging your credit card. A pre-authorization is a security guarantee for payment only. Any excess pre-authorization will be released on the day of departure. If you cannot provide the hotel with a credit or debit card on check-in to pre-authorize, full prepayment will be required on arrival. Once the pre-authorization has been completed, you may charge items to your room during your stay by presenting your room key card wallet and signing for the transaction.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Guest Reviews

8.4
Based on 2356 reviews
Cleanliness: 7.6
Service: 7.6
Location: 9.2
Room Quality: 8
Amenities: 9
Value for Money: 7.8
Food and Beverage: 8
Overall Experience: 10
M
mr John • solo_traveller • gb
10
Fab hotel
Pros:

Nice location ,breakfast excelent,staffgood,room fab 10/10

Cons:

Na

2026-09-19 • via Nuitee
M
Marie • solo_traveller • gb
9
2026-09-14 • via Nuitee
S
Sheryl • solo_traveller • gb
9
Pros:

Room was nice, very clean, nice hot powerful shower, breakfast was very nice, plenty of choice staff lovely

Cons:

Pool was very nice but could of done with being a bit warmer, a minor issue on a very enjoyable stay

2026-09-11 • via Nuitee
S
Safeer • solo_traveller • gb
1
2026-09-11 • via Nuitee
H
Hanby • solo_traveller • gb
10
2026-09-08 • via Nuitee
S
Sarah • couple • gb
10
Pros:

The view and how attentive the staff were

2026-09-07 • via Nuitee
H
Helen • couple • gb
8
Comfortable and relaxing
Pros:

Hotel and staff were excellent we would stay again

Cons:

Bar could have opened earlier

2026-09-06 • via Nuitee
S
Stephanie • couple • gb
7
2026-09-05 • via Nuitee
J
Jamie • couple • gb
10
2026-09-05 • via Nuitee
M
Mrs janet • solo_traveller • gb
10
Pros:

My wife and I stayed at this fab hotel and enjoyed everything about it staff where lovely facilities fab location exellent food delicious will be back

Cons:

There nothing I didn't like but my wife commented that the beds where not as comfortable as other hotels we stayed at

2026-09-01 • via Nuitee
G
Gurmare • family_with_children • gb
10
2026-09-01 • via Nuitee
A
Adrian • couple • gb
7
2026-09-01 • via Nuitee
B
Beverley • extended_group • gb
10
A truly lovely end to a wedding weekend.
Pros:

The property is gorgeous. It was comfortable, clean and really really welcoming.

Cons:

Absolutely nothing.

2026-08-31 • via Nuitee
P
Peter • solo_traveller • gb
5
2026-08-31 • via Nuitee
D
Duobinis • solo_traveller • gb
1
2026-08-31 • via Nuitee
S
Shabneez • extended_group • gb
8
Overall a lovely relaxing stay in a friendly spa hotel
Pros:

Love the breakfast
Excellent spa treatments
friendly staff
great location
ample parking
great prices for overnight stay & treatments

Cons:

The pool temperature was too cold 🥶!
Missing a jacuzzi
No toiletries in rooms
No slippers for spa

2026-08-31 • via Nuitee
V
Val • solo_traveller • gb
10
Pros:

Everything including the staff was fabulous, nothing to much trouble.

2026-08-31 • via Nuitee
N
Natalie • couple • gb
9
Thankyou very much for a wonderful stay. Looking forward to returning.
Pros:

Beautiful hotel. Very clean and facilities and location are exceptional.

Cons:

Nothing

2026-08-30 • via Nuitee
C
Carol • couple • gb
9
2026-08-30 • via Nuitee
A
April • solo_traveller • gb
9
Pros:

Lovely hotel and staff were very friendly.

2026-08-29 • via Nuitee