Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Excellent location near the airport
Free and reliable airport shuttle
Friendly and helpful staff
Very clean / visible housekeeping
Comfortable beds and pillows
Good soundproofing in many rooms
Cons:
Limited restaurant menu / no breakfast
Some rooms and bathrooms need renovation
Occasional structural noise and poor room ventilation
Reported sewage smell outside permeating rooms and one cockroach report
No elevator access to parking for some guests
Linens are synthetic (can cause sweating) / long wait for hot water in some cases

Categories

Cleanliness
7
Generally praised for cleanliness and visible housekeeping, but some serious negatives reported (sewage smell outside permeating rooms, one cockroach), so overall slightly below target.
Service
9
Consistently positive comments about helpful and welcoming staff, punctual shuttle/transfer, early room delivery and visible cleaning staff; service is a strong point.
Location
9.5
Repeatedly highlighted as excellent for airport access (walking distance to terminal, reliable shuttle, metro access); location is a major strength.
Room Quality
7.5
Beds and pillows are comfortable and rooms well insulated, but several guests note dated furnishings, bathrooms needing renovation, sealed windows/poor ventilation and occasional structural noise.
Amenities
8
Free airport shuttle, in-room food service/kitchen and good soundproofing noted; lacks some conveniences (no elevator to parking for some, no breakfast widely available).
Value for Money
8.5
Multiple guests state the hotel meets expectations for the price and is a good option for airport transfers, supporting a slightly above-target value score.
Food and Beverage
6.5
Frequent comments about limited restaurant menu and absence of breakfast for travelers; F&B is the weakest area.
Overall Experience
8
Most guests report a functional, convenient and pleasant stay for airport transfers with strong service and location, though some guests experienced significant issues that lower some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Convenient Airport Location: Situated in front of Benito Juarez International Airport, We Hotel Aeropuerto provides easy access to downtown Mexico City attractions, including the vibrant Zona Rosa.

Amenities Galore: Guests can take advantage of free Wi-Fi, fitness facilities, and a helpful tour desk. Indulge in delicious meals at the on-site restaurant and bar, or explore traditional Mexican cuisine at Mexico Mi Amor.

Convenient Transport Options: With 24-hour airport shuttle service every 30 minutes, exploring the city is a breeze. Don't miss out on the nearby dining, shopping, and entertainment options easily accessible from the hotel.

Book your stay at We Hotel Aeropuerto now to experience comfort and convenience during your Mexico City adventures.

Important information:

Please note that some areas of the hotel are being renovated

Transport only Hotel to Airport 24 hours every 30 minutes (depending on the traffic in the area).

Please note that this property does not have luggage storage service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Location

Guest Reviews

8
Based on 4453 reviews
Cleanliness: 7
Service: 9
Location: 9.5
Room Quality: 7.5
Amenities: 8
Value for Money: 8.5
Food and Beverage: 6.5
Overall Experience: 8
B
Bruno • couple • it
8
Pros:

Posizione e pulizia. Servizi e cortesia

2026-10-31 • via Nuitee
L
Lykke • couple • dk
8
Good option close to airport
Pros:

Everything we needed in order to be close to the airport. An easy walk from the airport metro and a shuttle on going back.
Nice beds, good shower (long wait for hot water), good staff

2026-10-31 • via Nuitee
M
Marco • family_with_children • it
6
Pros:

La posizione, camere pulite

Cons:

L'hotel che sono 10 anni che ci vado per lavoro non mai dtato ristrutturato le camere e sopratutto i bagni ne avrebbero seriamente di bisogno, ma anche tutto l'hotel dovrebbe essere un po rifatto

2026-10-31 • via Nuitee
K
KENJI • solo_traveller • jp
6
普通
Pros:

空港から近い。

Cons:

入口が分かりにくい。
入口の段差が大きい。

2026-10-31 • via Nuitee
E
Edyta • family_with_children • mx
8
Nada ruidoso por el aeropuerto cerca
Pros:

Muy limpio, de hecho constantemente veia al personal de limpieza en diversas partes del hotel. Me gustó que a pesar de que me tocara del lado de la calle justo enfrente del aeropuerto, no se escuchaba nada de ruido. Seguramente esto se debe a doble pared de vidrio que había en mi habitación, eso lo quiero destacar mucho porque no en todos los hoteles hay vidrio antiruido y es importante descansar antes de un vuelo largo. También me entregaron la habitación a las 12 y no me dejaron esperando hasta la hora de check in. Agradezco el transfer gratuito al aeropuerto. Cruzando oa calle está la terminal 1, un dia fui incluso caminando por un café.

Cons:

Buscaría mas variedad de comida en el restaurante. El hotel cumple su función pero para verse más elegante cambiaría los muebles que le dan un aspecto obscuro y más viejo.

2026-10-31 • via Nuitee
E
Elena • family_with_children • mx
9
buena ubicación
Pros:

el transporte gratuito al aeropuerto

Cons:

el menú del restaurante no es muy amplio

2026-10-31 • via Nuitee
D
David • couple • pl
8
2026-10-30 • via Nuitee
E
Elizabeth • solo_traveller • ar
10
2026-10-30 • via Nuitee
S
Silvia Lorena • family_with_children • mx
9
2026-10-29 • via Nuitee
E
Esperanza • extended_group • es
6
2026-10-28 • via Nuitee
A
adriana • family_with_children • mx
9
Pros:

Excelente servicio, y muy buena ubicacion

Cons:

todo me gusto

2026-10-28 • via Nuitee
P
Ponce Quiñones • family_with_children • mx
9
More or less
Pros:

En general bien

Cons:

Ruidos en estructura del edificio, zona de minisplit y pared contigua frente a la cama

2026-10-28 • via Nuitee
E
ELIZABETH • couple • mx
10
Genial
Pros:

traslados en tiempo y forma al Aeropuerto

Cons:

no hubo algo que no me gustara

2026-10-27 • via Nuitee
L
Laura • family_with_children • mx
8
2026-10-26 • via Nuitee
R
Rupak • solo_traveller • us
1
not a 3 star not even a 1 star
Pros:

Not much to like

Cons:

It stank of sewage outside the hotel. Was hoping it would not permeate the rest of the hotel but it did, including my room. Saw a cockroach in my bathroom. Shuttle is in one direction. they will drop you off but won't pick you up.

2026-10-26 • via Nuitee
A
Alejandra • couple • mx
7
Cómodo
Pros:

El hotel tiene camas cómodas.
Tiene un shuttle gratuito a la terminal que vayas cada media hora y si es puntual.
Tienen cocina para pedir comida a la habitación aunque no lo utilizamos.
Está bien aislado y no hay mucho ruido de las habitaciones vecinas.

Cons:

La habitación puede sentirse un poco encerrada pues no tiene canal de ventilación, la ventana está totalmente sellada y no hay ventana en el baño. Muy mala distribución de los contactos para usar cargadores.

2026-10-26 • via Nuitee
G
Gutierrez • family_with_children • mx
8
Pros:

Accesible buena ubicación, muy cómodo y limpio

2026-10-25 • via Nuitee
D
Danielle • family_with_children • us
8
2026-10-24 • via Nuitee
L
Lillian • extended_group • mx
9
Buena opción
Pros:

El personal, su amable servicio

2026-10-24 • via Nuitee
C
Cristhian Adrian • family_with_children • mx
10
2026-10-23 • via Nuitee