Ramada by Wyndham Hartford North - Bradley Airport

Hotels
•
Ramada
5.9 (879 reviews)
383 South Center Street , Windsor Locks , US
+1 860-254-4311

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Friendly/front desk staff mentioned positively
Rooms described as spacious
Convenient location (close to events/Bradley Airport)
AC and shower noted positively by at least one guest
Cons:
Serious cleanliness issues: filthy carpets, spider webs, trash, mouse sightings
Strong cigarette/marijuana smell in hallways and rooms
Poor food/breakfast (bagged muffins, no coffee/juice)
Amenities poorly maintained (green pool, no restaurant as advertised), A/C failures and broken beds
Safety/unsanitary concerns and lack of manager follow-up

Categories

Cleanliness
2
Multiple reviews report filthy carpets, spider webs, trash and dirty laundry in hallways, mouse sightings and strong cigarette smoke throughout the property — overall cleanliness is very poor.
Service
9.5
Front desk and some staff described as friendly and helpful in several reviews, though there are complaints about manager non-response on serious issues; overall staff interactions were frequently cited positively.
Location
9.5
Several guests noted the hotel is conveniently located (close to events/Bradley Airport), making the location a clear positive despite other property issues.
Room Quality
6
Rooms were described as spacious by multiple guests, but there are recurring problems: broken beds, A/C failures, grime in bathrooms and mixed maintenance standards.
Amenities
6
Property offers amenities (pool, advertised restaurant) but several reports cite a green pool, no restaurant availability as advertised, and generally poorly maintained facilities; some guests still used AC/shower positively.
Value for Money
5
Guests comment that the cost does not match the experience — poor/insufficient breakfasts and cleanliness issues reduce perceived value, producing a middling score.
Food and Beverage
2.5
Food consistently criticized: 'bagged' breakfasts with packaged muffins, little/no coffee/juice and complaints that breakfast offering is inadequate for the price.
Overall Experience
6.7
Mixed overall: convenient location and several friendly staff interactions improve stays for some, but pervasive cleanliness, safety concerns, maintenance failures (A/C, pool, pests) and poor F&B lead to a generally disappointing experience for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 15:54

Property Description

Convenient Location
Located just 10 minutes from Bradley International Airport, Ramada by Wyndham Windsor Locks offers easy access to nearby attractions like the Connecticut Trolley Museum and Connecticut Fire Museum.

Modern Amenities
Enjoy complimentary WiFi, coffee/tea makers, and flat-screen cable TVs in every guest room. Whether you're here for business or leisure, our rooms are equipped with everything you need, including a spacious desk and a hair dryer.

Business-Friendly Facilities
With a conference center and a 24-hour business center, Ramada by Wyndham Windsor Locks is the perfect choice for your next corporate event or meeting. Stay productive and connected throughout your stay.

Experience comfort and convenience at Ramada by Wyndham Windsor Locks. Book now for an unforgettable stay!

Important information:

Guests must be 21 years of age or older to check in without a parent or official guardian,Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Location

Guest Reviews

5.9
Based on 879 reviews
Cleanliness: 2
Service: 9.5
Location: 9.5
Room Quality: 6
Amenities: 6
Value for Money: 5
Food and Beverage: 2.5
Overall Experience: 6.7
H
Hisham Ibrahim • solo_traveller • us
9
2026-11-06 • via Nuitee
S
Stephen • family_with_children • us
1
2026-11-04 • via Nuitee
B
Bocachica • couple • us
4
2026-11-03 • via Nuitee
M
MaryLynne • family_with_children • us
8
2026-10-31 • via Nuitee
S
Sandy • family_with_children • us
9
Pros:

Friendly staff even though they didn’t speak much English.

Cons:

The bagged breakfast. For the price of the room they should have had a better breakfast.

2026-10-30 • via Nuitee
O
Orelbis • family_with_children • us
5
Pros:

The size of the room was excellent, but the beds were broken

Cons:

Many dogs running in the hallways and the smell of cigarettes was terrible, the girls are not used to so much smoke

2026-10-29 • via Nuitee
A
Abdulaziz • couple • us
7
Good place
Pros:

Not bad

Cons:

None

2026-10-29 • via Nuitee
C
CESAR ENRIQUE • couple • pe
10
Excelente
Pros:

Muy bueno

Cons:

Si

2026-10-27 • via Nuitee
E
Edwin • solo_traveller • pr
1
Room smell awful...floor carpet filthy...hallway clotter with trash...awful place...shame on you peo
Pros:

N/a

Cons:

Nothing

2026-10-27 • via Nuitee
R
Robert • solo_traveller • us
9
2026-10-25 • via Nuitee
C
Carol • family_with_children • us
3
Pros:

Close to TC event

Cons:

Place had really gone down hill. We will n9t stay again.

2026-10-19 • via Nuitee
P
Patricia • solo_traveller • us
4
Pros:

No restaurant as advertised

Cons:

The crowd that hangs out there

2026-10-15 • via Nuitee
C
Cherily • family_with_children • us
1
This hotel was a nightmare and I was later informed by staff that it’s a motel.
Pros:

Nothing

Cons:

Unsafe and dangerously high levels of unsanitary issues

2026-10-14 • via Nuitee
M
Matthew • couple • us
10
2026-10-10 • via Nuitee
T
Thomas • solo_traveller • us
3
Pros:

The room was spacious.

Cons:

The whole place smelled like cigarettes, including seeing some people smoking who were clearly employees. Also the breakfast was literally just a brown paper bag with two packaged muffins and no coffee or fruit.

2026-10-08 • via Nuitee
J
Justin • couple • us
1
Definitely do not recommend this hotel.
Pros:

Nothing

Cons:

My stay at the Ramada by Wyndham Hartford North/Bradley Airport was extremely disappointing and fell far below what I would reasonably expect from a hotel of this kind.

The most significant issue was that the air conditioning in my room (Room 289) completely failed during my stay. The room became unbearably hot, making it extremely difficult to sleep and significantly impacting the quality of my stay. A functioning HVAC system is not a luxury—it is a basic and expected hotel amenity, particularly when guests are paying for a comfortable overnight accommodation.

Because I was checking out the following morning, simply moving me to another room or sending maintenance after the fact was not a meaningful solution. I therefore contacted the hotel and formally requested a refund for the affected night’s accommodation. I provided my contact information and specifically requested that a manager follow up with me.

Three days later, I still have not received a call, email, or any meaningful response from manager Raghu. The lack of follow-up is almost as frustrating as the original problem. When a guest takes the time to formally report a serious issue and request assistance, the least a hotel should provide is communication and an attempt to resolve the situation.

Unfortunately, the problems were not limited to the A/C. The overall cleanliness and condition of the hotel were also very concerning. There were spider webs throughout the room, including in essentially every corner, which gave the impression that the room had not been properly cleaned or maintained. This is unacceptable for a paid hotel accommodation and made the room feel neglected and poorly maintained.
The hallways were also unpleasant. There was a strong smell of cigarette smoke and marijuana/weed throughout the hallways, which made walking through the hotel uncomfortable and contributed to an overall impression that the property was poorly managed.

2026-10-07 • via Nuitee
S
Susan • couple • us
4
Disappointing
Cons:

Fighting in the parking lot in the wee hours of the morning.
Bathroom, grout and tile need attention. Dirty laundry and trash in the hallway.

2026-10-07 • via Nuitee
M
Mohamed • couple • us
10
2026-09-17 • via Nuitee
K
Kennilyn • solo_traveller • us
2
Pros:

Front desk staff

Cons:

Very dirty especially the room.Dirt on floor bathroom was covered in previous guest hair on floor and toilet

2026-09-13 • via Nuitee
B
Brooke • couple • us
2
2026-09-13 • via Nuitee