Hotel Baia Azul

Hotels
9.2 (619 reviews)
Rua Da Quinta Calaça , Funchal , pt

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful view
Convenient location
Clean and cozy rooms
Cons:
Old towels and bed linen
Road noise
High bar prices

Categories

Cleanliness
8.59
The hotel is kept spotless clean, but there were negative remarks about the cleanliness of towels and bed linen.
Service
9.56
Staff are friendly and always ready to help with any questions.
Location
9.6
Offers a beautiful view and is in a convenient location, though road noise can be an issue.
Room Quality
8.55
Rooms were clean and cozy, but there were complaints about noise and specific room views.
Amenities
9.58
Great facilities and amenities offered at the hotel.
Value for Money
9.04
Mixed feelings on prices; some felt bar prices were high.
Food and Beverage
9.09
Good hot food available, but some guests felt the evening entertainment was lacking.
Overall Experience
9.56
Overall positive experience with a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:14

Property Description

Luxurious Accommodations
Experience the newly renovated 4-star Hotel Baía Azul with 215 sea-inspired rooms, each equipped with modern amenities and stunning ocean or garden views.

Dining Excellence
Indulge in a culinary journey at the hotel's three restaurants offering diverse menus from themed buffets to gourmet regional dishes and authentic Italian cuisine.

Relaxation and Wellness
Unwind at the Spa with indoor pool, gym, sauna, and steam bath. Treat yourself to a rejuvenating massage or simply lounge at the sun deck overlooking the Atlantic Ocean.

Book now to enjoy a luxurious stay at Hotel Baía Azul and create unforgettable memories in Funchal!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking half board, note that drinks are not included.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FNC

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 12 years old stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 619 reviews
Cleanliness: 8.59
Service: 9.56
Location: 9.6
Room Quality: 8.55
Amenities: 9.58
Value for Money: 9.04
Food and Beverage: 9.09
Overall Experience: 9.56
D
Diva couple pt
10
Uma estadia excecional!
Pros:

Adoramos tudo na estadia! Desde da receção com um miminho, do quarto muito espaçoso e confortável e uma vista incrível, do pequeno almoço diversificado e saboroso, até às piscinas e áreas de spa perfeitas para relaxar um bocadinho. Excedeu as nossas expectativas.

2026-07-17 via Nuitee
F
Felindreman Couples Carmarthen, Carmarthenshire, Wales
6
Room for improvement
Pros:

Spacious, clean and well maintained hotel just on the outskirts of Funchal. But don’t worry there is a complimentary coach service to the city centre or local transport. We enjoyed the pool area and none of this business of early morning towels being put on the sun beds - there was plenty of room for every one to enjoy. Look out for the secret entrance that takes you to the promenade. The rooms are all the same just what you prefer sea view or view of the main road which is marketed as Mountain View. Down side was the Evening entertainment usual out on the sun deck so no avoiding them and they were loud. Only good point was the traditional Madeira folk music dressed in traditional costume that came on during the intermission and then back to the dreary entertainment. The breakfast was on the lower floor with plenty of seating. As vegetarians the buffet was limited. Overall we were disappointed and felt it was over priced for what it was though we booked through Jet2 who weren’t interested in our feedback to them.

2026-07-11 via Tripadvisor
C
christinesO4518KG Couples
10
Great stay at Baia Azul
Pros:

We have just returned from a wonderful holiday in Madeira staying at the Baia Azul hotel in Funchal. The hotel is in a beautiful location with stunning seaviews (although do book a high level sea view room for the best view). There are two lovely pools (indoor and outdoor) and plenty of nice spaces to be. There is entertainment every evening and if you want to go out to eat or drink there are bars and cafes close by.
All the staff are friendly and helpful and work so hard to make sure guests have a great time.
However a really big thank you goes to Mario, Cesar and the waiters and chefs for accomodating my dairy free diet. They made sure that there was always something lovely for me to eat. When you have allergies/intolerances it is often hard to eat away from home. The kindness of everyone at this hotel will not be forgotten.

2026-07-08 via Tripadvisor
C
Carter couple us
10
Fantastic place to stay if visiting Madeira, exceptional hotel with beautiful views and great amenities.
Pros:

Fantastic place to stay if visiting Madeira. Had to drive to most places but parking on site was relatively cheap and the hotel itself was awesome.

Cons:

I have zero complaints, fantastic location.

2026-07-05 via Nuitee
R
Rushdenmark Couples United Kingdom
8
Good hotel with fabulous sea-view
Pros:

This is a great hotel in a good location just outside of Funchal. We had a balcony room with a truly fabulous sea-view; ask for a room on the higher floors to really appreciate it.

The hotel itself is clean and spacious with a good bar and reception area. It was November when we visited so didn't go to the pool but in summer it should be fine for sunbathing. As for location, walking into Funchal is easy and if you fancy a longer walk you can get to Camara de Lobos where there are some excellent restaurants.

We felt the buffet was a little limited and lacked variety although there was plenty of food so you won't go hungry. The drinks service was very good and we enjoyed the cocktail selection. Entertainment was a bit dreary - why do hotels assume everyone over 60 wants to listen to old crooners? - although we were treated to a very good Madeiran singing/dancing troupe.

Overall we had a very good holiday at the Baia Azul and would definitely recommend it as a base to explore the area.

2026-07-02 via Tripadvisor
M
manuela couple si
8
Great hotel with stunning views and friendly staff, but the body cream should be replaced with a skin-friendly alternati
Pros:

The room was clean, the staff were friendly and helpful.

Cons:

The only issue was the body cream provided in the room. It caused a severe skin reaction, and my skin became very red. Guests with sensitive skin may experience similar problems, so I think it would be better to offer a hypoallergenic option.

2026-07-02 via Nuitee
C
Colin solo_traveller gb
10
Pros:

Great facilities, location.
Immaculate all round

Cons:

Nothing

2026-06-30 via Nuitee
P
Percival couple gb
9
Lovely hotel - very relaxing few days
Pros:

Pool lovely - Food excellent

Cons:

No designated smoking area - people having cigarettes when eating outside

2026-06-30 via Nuitee
M
Marine couple fr
10
Je recommande fortement ! Tout était parfait
Pros:

Tout était parfait ! Le personnel agréable , la chambre spacieuse, et la literie très confortable.

2026-06-29 via Nuitee
P
Pauline solo_traveller gb
9
2026-06-28 via Nuitee
7
781rachaely Couples
10
Hotel on the hill
Pros:

Great location for everything. Regular bus service, shops and activities. Hotel is very clean, the housekeepers are exceptionsl, great food, helpful staff and a lovely pool area.

2026-06-26 via Tripadvisor
J
Jörg couple de
8
Man muss diese Art Hotelurlaub mögen
Pros:

Das Zimmer mit Blick aufs Meer

Cons:

Liegt direkt an einem Padel Tennis Platz. Von 07.00 - 23.00 Uhr ununterbrochen dieser Lärm. Ein Grund diese Hotel nicht mehr zu buchen

2026-06-16 via Nuitee
J
janelyndap Family Salford, Oxfordshire, England
10
Great Hotel
Pros:

Great hotel, very clean, no problem getting sun beds, breakfast had everything you could ask for. Pool towels provided. Would highly recommend. Across the road 3 restaurants that were very good. Bus stop outside hotel nos 1 & 2 takes you to Funchal only 2euro 5 cents- really lovely relaxing holiday.

2026-06-15 via Tripadvisor
L
Lidia couple pt
10
2026-06-14 via Nuitee
A
aquilina couple mt
7
2026-06-13 via Nuitee
D
DAGMARA solo_traveller pl
10
2026-06-13 via Nuitee
Z
Z6061EPjoanp Couples
10
Fantastic hotel
Pros:

we could not fault this hotel
rooms were good the hotel staff friendly breakfast excellent with lots of choice and everywhere really clean the decor is quality flowers in the reception area were amazing I have stayed in a few 4* hotels this one has got to be the best more like a 4*+ or a 5*

2026-06-10 via Tripadvisor
S
Sitstayheel Couples Thetford, Norfolk, East Anglia, England
10
Lovely hotel
Pros:

Lovely hotel, amazing from the moment you step through the doors..rooms were Lovely, bed was massive.

Facilities were good, food was tasty, fresh fruit, meats, cheeses, hot foods and breads, eggs, sausages, pancakes, crepes, etc for breakfast.

Storage for your luggage when you have a late transfer too.

Could not find fault.

Area was quite too. Nice walk from there to Funchal.

2026-06-08 via Tripadvisor
S
seanyterrett Family Watchet, Somerset, England
10
One of the best hotels in Funchal
Pros:

We had a fantastic stay at this hotel. The location is perfect — just far enough outside the busy centre to feel peaceful, but still only a short walk from the main town. It really gives you the best of both worlds.

The staff are incredible, especially Valerie, who went above and beyond to make us feel welcome and looked after throughout our stay. The rooms were spotlessly clean, comfortable, and well maintained. The entertainment is very smooth with a lot of good artists performing of an evening.. our Fave was Hot Cross Buns and the Local dancing troupe who offered something different and exciting

A huge plus for our family was the gluten‑free breakfast options, which made mornings so much easier and stress‑free. It’s rare to find a hotel that caters so thoughtfully for dietary needs.

Highly recommended — we’d happily stay again.

2026-06-05 via Tripadvisor
L
L205PHmarkt Couples
8
Great hotel for families and couples alike
Pros:

Nice hotel within easy access of the city centre. Nicely decorated throughout with clean ,comfortable rooms.The staff are generally friendly and professional and the communal areas very pleasant inside and out.
The evening entertainment is of a good standard and this hotel is ideal for families and couples alike. We will most certainly look at staying here again .

2026-06-03 via Tripadvisor