The Unexpected Ibiza Hotel - Ushuaïa Club entrance included

Hotels
Palladium Group
8.2 (130 reviews)
Ctra. Playa den Bossa 10, Sant Jordi de Ses Salines, Sant Josep de sa Talaia, Ibiza, 7817 , Ibiza , ES

Facilities

Fitness facilities
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
Nightclub
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Amazing location
Luxurious rooms
Great entertainment
Exceptional breakfast
Cons:
High prices for some food and drinks
Indoor areas not cooled enough

Categories

Cleanliness
7.73
Overall sentiment was positive, but some issues were mentioned regarding indoor areas not being cooled enough.
Service
8.7
Guests consistently praised the staff for their friendliness and helpfulness.
Location
8.74
Great location next to the beach, making it ideal for partygoers.
Room Quality
8.19
Rooms, especially the Anything Can Happen Suite, received high praise for their luxury and quietness.
Amenities
8.22
Amenities were appreciated, including complimentary water and ice cream, though some prices for extras were deemed high.
Value for Money
7.88
Considered reasonable value when factoring in included perks like free show tickets.
Food and Beverage
7.73
Breakfast was particularly highlighted as exceptional, though poolside food was criticized for being overpriced.
Overall Experience
8.4
Guests had a remarkable experience overall, often feeling like rock stars during their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 00:39

Property Description

Experience the ultimate escape at The Unexpected Ibiza Hotel - Adults Only, where your vacation dreams come to life!

Luxury Swimming Pools
Dive into relaxation with access to three stunning outdoor swimming pools, perfect for soaking up the sun or enjoying a refreshing dip.

Culinary Delights
Savor exceptional dining at our four on-site restaurants, including the convenient Antïdote Recharge Station, or indulge in 24-hour room service tailored to your cravings.

Unmatched Comfort
Retreat to one of our 181 air-conditioned rooms equipped with modern amenities, including minibar, flat-screen television, and complimentary Wi-Fi, ensuring a cozy stay.

Don’t wait—book your unforgettable getaway at The Unexpected Ibiza Hotel today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Guests under 18 years old are not permitted at this adults-only property.
  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • The property is professionally cleaned.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IBZ

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Guest type

    Caters to adults only

  • Children and extra beds

    Children not allowed

See all policies

Location

Guest Reviews

8.2
Based on 130 reviews
Cleanliness: 7.73
Service: 8.7
Location: 8.74
Room Quality: 8.19
Amenities: 8.22
Value for Money: 7.88
Food and Beverage: 7.73
Overall Experience: 8.4
R
Ravetto solo_traveller it
10
2026-07-24 via Nuitee
T
Tomasz solo_traveller pl
10
Pros:

Świetny obiekt w doskonałej lokalizacji, przy piaszczystej plaży. Nowoczesna architektura, wysoki standard wykończenia oraz elegancki wystrój sprawiają, że pobyt był bardzo komfortowy. Pokoje są przestronne, czyste i funkcjonalnie urządzone, a części wspólne zadbane i estetyczne.A przygotowanr akcesoria w pokoju....ehhh tego trzeba doswiadczyc.
Dużym atutem jest okolica oraz bliskość promenady, restauracji i wszystkich najważniejszych atrakcji Ibizy. To idealne miejsce na romantyczny wyjazd we dwoje i szalona zabawe w Ushuaia🤩
Zdecydowanie polecam – miejsce, do którego chce się wracać!
Blisko lotniska.

2026-07-23 via Nuitee
T
tal-or moalem solo_traveller il
6
Pros:

אזור טוב, מלון יפה

Cons:

הכל עולה כסף
כל שימוש בכל דבר שמוצב בחדר או במלון הוא בתשלום.
היו בחדר בקבוקים פתוחים של אלכוהול ולמרות שאמרנו בקבלה מיד לאחר שעלינו לחדר שהבקבוקים פתוחים עוד מלפני שהגענו , הם חייבו אותנו. אחרי שהם בדקו וגרמו לנו לאחר לשדה התעופה הם שלחו אחרי 4 שעות שהם בדקו ושאנחנו צודקים ושיעשו לנו החזר תוך 7 ימים!
שירות ממש לא בסדר
Everything costs money
Any use of anything placed in the room or in the hotel is charged.
There were open bottles of alcohol in the room and even though we told the reception immediately after we got to the room that the bottles were open from before we arrived, they charged us. After they checked and made us late for the airport, they sent after 4 hours that they checked and that we were right and that they would refund us within 7 days!
Really bad service

2026-07-23 via Nuitee
O
Odenilsa couple br
10
Perfeita
Pros:

Acomodação impecável

Cons:

Gostei de tudo

2026-07-23 via Nuitee
I
Ilona solo_traveller ua
10
2026-07-23 via Nuitee
ömür couple tr
10
2026-07-22 via Nuitee
Y
Yasen couple bg
3
2026-07-20 via Nuitee
O
Oray_Tan solo_traveller tr
9
Pros:

breakfast room view

Cons:

staff

2026-07-20 via Nuitee
O
Oliver family_with_children gb
9
A must stay in Ibiza!
Pros:

Hotel is gorgeous and stylish. Music everywhere in touch with the theme. Great food and drinks. Tickets included to events.

Cons:

Service too slow at the pool sometimes, especially if on the balcony.

2026-07-20 via Nuitee
B
Beatriz solo_traveller it
10
Excelente estadia
Pros:

A acomodação é excelente, café da manhã excelente.

Cons:

Não gostei da cama redonda e de alguns produtos eróticos sendo vendidos dentro da acomodação. Nos sentimos em um motel.

2026-07-20 via Nuitee
S
Salvatore extended_group it
10
2026-07-20 via Nuitee
M
Mattei solo_traveller it
9
Pros:

Quasi tutto

Cons:

I bagni sono troppo stretti

2026-07-19 via Nuitee
E
Edith couple at
8
Kommen gerne wieder!
Pros:

Das Frühstück war nicht von dieser Welt!
Das Hotel und Zimmer super sauber und schön!

Cons:

Alles sehr teuer!

2026-07-19 via Nuitee
C
Caroline solo_traveller fr
10
2026-07-19 via Nuitee
J
Juergen family_with_children at
10
2026-07-19 via Nuitee
V
Vesna Sabolic couple at
7
Pros:

Top ist das die Events dort starten.

Cons:

Leider ist alles in die Jahre gekommen. Am Strand sind die Liegen alt. Das Service war früher schon mal viel viel besser

2026-07-18 via Nuitee
T
Tuna solo_traveller tr
10
2026-07-18 via Nuitee
M
Michael extended_group ch
8
2026-07-17 via Nuitee
B
Benedikt solo_traveller de
10
2026-07-17 via Nuitee
Y
Yehudit (Judi) solo_traveller il
10
Pros:

EVERYTHING!

2026-07-17 via Nuitee