Palace Hotel Hévíz

Hotels
8.7 (2031 reviews)
Rákóczi u. 1-3 , Hévíz , hu

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Central location
Spacious rooms
Quality wellness area
Good overall experience
Cons:
Limited food variety
Occasional service delays
Minor maintenance issues

Categories

Cleanliness
8.64
The hotel is noted as nice and clean.
Service
9.01
Staff behavior is consistently described as friendly and courteous.
Location
8.95
Centrally located, allowing easy access to explore the city.
Room Quality
8.6
Rooms are spacious, comfortable, and clean, though there were some issues with lighting.
Amenities
8.73
Wellness area described as nice, although some amenities could be improved.
Value for Money
8.49
Overall seen as good, but some feel the food options should be more extensive for the rating.
Food and Beverage
8.34
Food is generally praised but noted that there could be more variety.
Overall Experience
8.81
Guests express a high level of satisfaction, enjoying their stays, despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:23

Property Description

Luxurious Accommodation
Experience the 4-star Palace Hotel Hévíz, ideally located in the heart of Heviz, just steps away from the famous Thermal Lake. Unwind in our well-appointed rooms and enjoy the healing properties of the renowned curative water.

Wellness and Gastronomy Delights
Indulge in a fusion of international and Hungarian flavors at our on-site restaurant. Pamper yourself with expert wellness treatments and take advantage of our top-notch spa facilities, all available to ensure a relaxing and rejuvenating stay.

Family-Friendly Amenities
Traveling with little ones? Our hotel offers a children's corner, providing entertainment and activities for the young guests, making it a perfect family getaway.

Book your stay now and immerse yourself in luxury at Palace Hotel Hévíz.

Important information:

Guests can amend the temperature in the rooms depending on the outside temperature.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BUD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for € 35 per person per night when using an existing bed.
    Children from 3 years old to 5 years old stay for free when using an available extra bed.
    Children from 6 years old to 11 years old stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 2031 reviews
Cleanliness: 8.64
Service: 9.01
Location: 8.95
Room Quality: 8.6
Amenities: 8.73
Value for Money: 8.49
Food and Beverage: 8.34
Overall Experience: 8.81
K
KH F • solo_traveller • at
9
Pros:

Alles gut ... schon mehrfach dort gewesen.

2026-06-18 • via Nuitee
M
Mária • solo_traveller • hu
10
Kedves Recepciosok , késői kijelentkezes , jó a wellness rész , szauna
Pros:

Minden

2026-06-17 • via Nuitee
T
Tellez • solo_traveller • at
4
Pros:

Für 2 Getränke € 10

Cons:

Wenig essen Auswahl., Fitness 😁 zu klein, der war neben der Wäscherei..

2026-06-14 • via Nuitee
M
Mirna • family_with_children • hr
10
Lijepo iskustvo
Pros:

Lokacija hotela je izvrsna.
Hotel ima svoju garazu i parking nedaleko od hotela. Unutarnji bazeni su cisti i voda je topla.Ponuda za dorucak i veceru je raznovrsna, a hrana je ukusna. Sobe su prostrane i ciste.

2026-06-13 • via Nuitee
S
Sven • solo_traveller • de
1
Schrecklich, nie wieder!
Pros:

Ehrlich gesagt nichts.

Cons:

Da gab es einiges!
- Parkplätze in der Tiefgarage zu eng, dadurch muss auf einem frei zugänglichen Schotterparkplatz geparkt werden, gegen Gebühr natürlich!
- Die Qualität der Speisen war nicht gut und konnte bei weitem nicht mit dem mithalten was ich aus Ungarn gewöhnt bin! Dazu bringt der Kellner einem dreckige Gläser und man muss pauschal 15% Trinkgeld bezahlen.
- Der Spa Bereich war ein schlechter Witz, überfüllt und laut wie auf einem türkischen Basar! Wie man da relaxen soll ist mir ein Rätsel!
- Das W-Lan hat an meiner Zimmertür aufgehört! Eckzimmer und als Alleinreisender natürlich sehr toll…
- Dann der Höhepunkt das unfähige Personal! Ich musste Mittags auf die Toilette (Zimmer natürlich nicht gemacht) und sitze keine Minute auf dem Klo. Es klopft und trotz rufen meinerseits wird das Zimmer betreten, die Badtüre geschlossen und putze putze gerufen. Das „Putzen“ hat 2 min gedauert und war ne bodenlose Frechheit!

Und sauber ist generell auch was anderes…

Die positiven Bewertungen kann ich beim besten Willen nicht nachvollziehen! Von diesem Hotel kann ich nur abraten!

2026-06-11 • via Nuitee
H
Hegedűs • solo_traveller • hu
10
2026-06-11 • via Nuitee
L
Liudmyla • family_with_children • ua
10
2026-06-09 • via Nuitee
R
Rafal • couple • pl
9
2026-06-08 • via Nuitee
J
Johann • solo_traveller • at
10
2026-06-08 • via Nuitee
M
Maydya • couple • ua
10
2026-06-08 • via Nuitee
F
Franz • solo_traveller • at
8
2026-06-07 • via Nuitee
M
Manuel • solo_traveller • at
8
2026-06-06 • via Nuitee
P
Posvanczová • family_with_children • sk
8
Pros:

Dobrá lokalita. Chutná strava. Čisté izby. Príjemný personál.

2026-06-01 • via Nuitee
Éva • family_with_children • hu
9
2026-06-01 • via Nuitee
T
Tamara • couple • hu
9
2026-05-31 • via Nuitee
D
Danijel • solo_traveller • hr
10
Pros:

Jako dobar hotel stare dobre škole sa modernim dodacima.

Cons:

Tv. Hrvatski programi. Ipak smo susjedi...

2026-05-31 • via Nuitee
Z
Zsolt • solo_traveller • hu
9
Kiváló, jó helyen lévő szállás kitűnő konyhával.
Pros:

Szép, karbantartott szálloda, kedves személyzet.

Cons:

Csak apróságok, ha nincs feltöltve a szobai hűtő akkor felesleges hogy üzemeljen (le is kapcsoltam). A fűrdő ajtaját a be kell állítani hogy ne nyiljon ki magától mert ütközok a bejárati ajtóval és igy sérül az ajtólap. (jeleztem is a recepción)

2026-05-31 • via Nuitee
D
damiano • extended_group • it
7
2026-05-31 • via Nuitee
L
Lukša • couple • hr
9
2026-05-31 • via Nuitee
L
Lida • couple • at
9
Pros:

Die Lage

Cons:

Parkmöglichkeiten

2026-05-30 • via Nuitee