Hampton Inn & Suites Knoxville-Downtown

Hotels
•
Hampton Inn
9 (812 reviews)
618 West Main Street , Knoxville , US
+1 865-522-5400

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Cons:
High snack prices
Limited breakfast options

Categories

Cleanliness
8.7
Hotel seemed clean but there were issues with service and amenities affecting overall perception.
Service
10
Staff were excellent and friendly, with specific positive mentions of helpful employees.
Location
10
Location was perfect and close walking distance to downtown and major venues.
Room Quality
9.7
Bed was comfortable, but overall experience diminished by other negative factors.
Amenities
7.7
Amenities were lacking, with no breakfast available and a small gym.
Value for Money
9.2
Pricing felt inflated considering the limited amenities and service challenges.
Food and Beverage
6.7
Breakfast options were mediocre and often unavailable; snacks overpriced.
Overall Experience
10
Despite some negatives, overall experience was positively influenced by location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:01

Property Description

Spacious Accommodations and Modern Amenities
Experience comfort and convenience at our downtown hotel in Knoxville. Enjoy spacious accommodations with in-room microwaves, refrigerators, and flat-screen TVs.

Convenient Location
Located directly across from the Convention Center, our hotel is just minutes away from popular attractions like the Knoxville Zoo, Women's Basketball Hall of Fame, and World's Fair Park. Explore shopping centers, entertainment options, and local restaurants nearby.

Free Amenities and Services
Indulge in our daily hot breakfast buffet, stay connected with wireless internet access, and take advantage of our modern business center. Unwind in our fitness center or indoor pool during your stay.

Book your stay at the Knoxville Downtown Hampton Inn and Suites for a memorable experience in the heart of the historic district.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Swimming pool: Closed from Thu, Aug 13, 2026 until Sun, Nov 1, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Guest Reviews

9
Based on 812 reviews
Cleanliness: 8.7
Service: 10
Location: 10
Room Quality: 9.7
Amenities: 7.7
Value for Money: 9.2
Food and Beverage: 6.7
Overall Experience: 10
M
Malissa • couple • us
10
2026-09-13 • via Nuitee
K
Kristofer • family_with_children • us
10
The staff was excellent. The hotel was clean and neat and overall our stay was excellent.
Pros:

Clean and well maintained

Cons:

There were not restaurants very close by but some decent restaurants about 1/2 mile walking distance.

2026-09-07 • via Nuitee
T
tomomi • couple • us
10
Vendor / work
Pros:

I like the near world’s fair park.

Cons:

None

2026-08-31 • via Nuitee
A
Amanda • family_with_children • us
10
We had a great time.
Pros:

The staff was very nice and helpful

Cons:

N/A

2026-08-24 • via Nuitee
L
Lori • solo_traveller • us
10
2026-08-22 • via Nuitee
K
Kitty • extended_group • us
6
I was under impressed
Pros:

Clean , breakfast

Cons:

The beds

2026-08-18 • via Nuitee
A
Anthonia • solo_traveller • us
10
Pros:

The employees were so friendly. There was an older man that was cleaning, and he just put a smile on my face early in the morning. He gave excellent recommendations.And I had a good weekend.

Cons:

I feel like you guys went a little bit above and beyond for breakfast. The red velvet pancakes and the milk, alternative options.And all the sides.

2026-08-10 • via Nuitee
C
Cynthia • couple • us
8
Great room wait, lovely location, convenient to the Knoxville convention center but the parking situation needs much wor
Pros:

Location and room rate.

Cons:

Parking was atrocious. Very, very limited and $30 a day.

2026-08-08 • via Nuitee
S
Steven • couple • us
10
Pros:

Convenient parking and very friendly staff

2026-08-07 • via Nuitee
S
Scott • couple • us
8
2026-08-03 • via Nuitee
M
Melanie • solo_traveller • us
10
Pros:

Front Desk Staff was excellent. Very helpful and knowledgeable about the area. Room looked exactly as advertised on Booking. Our suite was very clean and spacious. Comfy beds! Decent Breakfast.

Cons:

Nothing with the property, but there was loud traffic that kept waking us up - very loud motorcycles going around the block at night.

2026-07-21 • via Nuitee
I
I3740RBcameronf • Family
10
Customer service
Pros:

I really appreciate Chris Burton for going the extra mile and providing good service to me and my family.

2026-07-18 • via Tripadvisor
V
Veronica • couple • us
9
Pros:

Everything was phenomenal. Outstanding staff all around and the room was excellent.

Cons:

Only bad thing was the traffic noise in the king suite. Nothing the hotel itself done though and it wouldn’t keep us from staying again!

2026-07-13 • via Nuitee
C
Carliss • solo_traveller • us
10
Pros:

Location, staff were all very helpful

Cons:

Pool was down

2026-07-13 • via Nuitee
M
Mark • solo_traveller • us
7
2026-07-13 • via Nuitee
J
JACKY • family_with_children • us
2
Not happy for the price
Pros:

Location

Cons:

When we walked in the room the smell of urine was really bad that we had to spray our own perfume to be able and cover it up.

2026-07-09 • via Nuitee
L
Linda • couple • us
9
Would gladly stay again
Pros:

Bathroom spotless
Floors both carpet and tile-spotless
Location great walking easy except for the heat
Breakfast was just average though
Staff excellent and smiling
Room had additional seating
Has some covered parking

Cons:

No fan in bathroom

2026-07-07 • via Nuitee
B
Bell • solo_traveller • us
8
Pros:

Room was clean and comfortable. Nice view and great staff that were very friendly and nice. Well taken care of, greeted when coming in the lobby and down the next morning.

Cons:

Didn't like that the poll was down and was never told that it would be down, till we got there.

2026-07-06 • via Nuitee
C
Christina • couple • us
8
Great location
Pros:

This hotel is close to everything in downtown especially night life.

Cons:

There was no pool and it was not on posting. Front desk did comp my parking.
Parking fee was not listed on booking app.

2026-06-29 • via Nuitee
1
14jarvist • Business
10
Great stay.
Pros:

Very welcoming.
Chris was very cool.

2026-06-28 • via Tripadvisor