Splendid Hotel La Torre

Hotels
7.9 (1091 reviews)
Piano Gallo 11 , Mondello , it

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Comfortable rooms
Cons:
Cleanliness issues
Limited information on local attractions
Food service inconsistencies

Categories

Cleanliness
6.79
Several guests reported issues with room cleanliness.
Service
8.76
The staff was friendly and helpful, contributing positively to the experience.
Location
9.3
Guests praised the location, noting its proximity to the beach and local attractions.
Room Quality
7.25
Some rooms showed signs of wear, but overall comfort was mentioned positively.
Amenities
7.78
The amenities were generally good, though there were some concerns regarding the pool temperature.
Value for Money
7.24
Some guests felt that the price did not quite match the overall quality.
Food and Beverage
7.79
Breakfast was appreciated, but there were complaints about some food service issues.
Overall Experience
8.26
Mixed feelings but overall a pleasant stay with notable highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:30

Property Description

Luxurious Accommodations
Experience spacious and en suite rooms at Splendid Hotel La Torre, each equipped with air conditioning and a TV for your comfort. Some rooms even offer stunning views of the sea or the hotel's lush gardens.

Gourmet Dining
Indulge in a culinary journey at our restaurant, where international dishes and local Sicilian delicacies await. Sip on drinks and savor snacks on the sun terrace overlooking the beautiful cliffs.

Convenient Location
Located just a short bus ride away from the vibrant center of Palermo, our hotel offers easy access to both the city and the tranquility of Mondello. Book your stay now and enjoy the best of both worlds at Splendid Hotel La Torre.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PMO

Location

Guest Reviews

7.9
Based on 1091 reviews
Cleanliness: 6.79
Service: 8.76
Location: 9.3
Room Quality: 7.25
Amenities: 7.78
Value for Money: 7.24
Food and Beverage: 7.79
Overall Experience: 8.26
O
Olivera couple rs
8
Pros:

Beautiful location, poor service – but I would still return

The beach is absolutely beautiful, although getting into the water can be a little difficult. The pool is also very nice and cleaned daily, and the views from the hotel and restaurant are fantastic.

Breakfast is quite basic, but there is something for everyone, and the food overall is simple but enjoyable.

The biggest disappointment was the service. Housekeeping was very poor – bed linen was not changed regularly, towels were sometimes forgotten, and the overall cleaning standard was unacceptable. The reception staff were unfriendly and unhelpful, and a problem with our room door was never resolved.

Despite this, I would actually return. The hotel is older, but the excellent beach, stunning views and reasonable price make it very good value for money. Considering the options in Mondello, it may still be one of the better choices.

Improve the housekeeping and reception, and this could be a truly great hotel.

2026-08-29 via Nuitee
M
Malgorzata couple pl
4
Nie powtórzyła bym pobytu w tym hotelu
Pros:

W obiekcie są wygodnie umeblowane pokoje. W hotelu można zjeść naprawdę pyszną kolację przy wysokim standardzie obsłudze kelnerów

Cons:

Niestety czystość nie jest na wysokim poziomie. Śniadania są bardzo monotonne nic się nie zmieniają z dnia na dzień . Bardzo źle zejście na plażę kamienista. Basen jest zamykany o 20 razem z plaża więc nawet wieczorem nie można wyjść na spacer. Przed 19 ratownicy już składają leżaki parasole co nie jest komfortowe dla klijetow. Nic nie dzieje się wieczorem w hotelu. Więc to raczej sanatorium dla starszych ludzi

2026-08-29 via Nuitee
M
Michael couple de
1
nach 60min abgereist
Pros:

nichts

Cons:

Baufällig, Müllberge am Pool, ungepflegt,
Möbel schäbig

2026-08-27 via Nuitee
G
Gernot solo_traveller at
9
Pros:

Lage ist Top. Personal sehr freundlich. Essen sehr gut.

Cons:

Hotel ist in die Jahre gekommen.

2026-08-27 via Nuitee
O
osvaldo family_with_children pt
8
2026-08-26 via Nuitee
L
Luxin couple es
9
Toda la estancia estuvo bien , la chica de Hauskeeping muy buen servicio
Pros:

La ubicación

2026-08-26 via Nuitee
A
Anna couple it
8
Pros:

Bar

Cons:

Ristorante

2026-08-26 via Nuitee
G
Giuseppe solo_traveller it
8
2026-08-26 via Nuitee
V
Vanesa couple de
1
Cons:

Leider waren wir sehr enttäuscht. Die gesamte Unterkunft ist sehr alt und leider auch sehr schmutzig. Teilweise lagen sogar Zigarettenstummel im Flur. Auf dem Bettlaken waren gelbe Flecken, Haare lagen auf dem Boden und es war eine Fensterscheibe gebrochen. Im Badezimmer hat es geschimmelt. Insgesamt war der Zustand der Unterkunft für mich nicht akzeptabel und ich würde sie aufgrund der mangelnden Sauberkeit und des schlechten Zustands nicht weiterempfehlen.

2026-08-25 via Nuitee
C
CARLOS solo_traveller es
8
Mejorable
Pros:

La ubicación y las instalaciones de las piscinas

Cons:

Falta de mantenimiento .
Colchón muy duro.

2026-08-25 via Nuitee
D
Diana couple ro
1
2026-08-25 via Nuitee
E
Erica extended_group se
7
Bra ställe, sämre service
Pros:

Läget, städat

Cons:

De i receptionen kunde inte mycket av det vi ville veta. Inget om restaurangerna, om hur man tar sig till nationalparken, om var man kan snorkla. De visste hur man bokade taxi.

2026-08-24 via Nuitee
V
Vanna 60 solo_traveller it
9
Vacanza con mio marito
Pros:

Tutto

Cons:

Nessuna lamentela

2026-08-24 via Nuitee
A
andrejsutka Couples
2
Bad staff on recepcion
Pros:

The only thing that somewhat saves the overall impression is the fact that I paid 120 euros a night for two people, including breakfast, in August.

The reception staff are nice to some people but rude to others.

It seems as though they were actually trained to escalate their unpleasant behavior—rather than simply saying "I'm sorry"—whenever a mistake regarding the hotel or its management occurred.

We arrived at 10:30 AM, and the reception desk was aware of our arrival. We fully understood that the room wasn't ready yet; that’s normal—we travel often and get it—so we went to the seaside and didn't return until the official check-in time.

However, the room still wasn't ready even at the official check-in time.

Each time, I was brushed off by a different person and told I had to keep waiting.

What bothers me the most is that no one apologized. It’s such a basic, polite phrase.

On the third attempt, the receptionist handed me the room key without saying a word.

He didn't explain where things were, when breakfast was served—nothing.

We paid 110 euros, but I feel sorry for guests who paid twice as much (or more) and experienced the same treatment.

As for cleanliness, that is an area where the hotel really needs to improve.

Preparing a room for a new guest involves nothing more than changing the bed linen and towels and emptying the trash bin.

2026-08-23 via Tripadvisor
A
Andrejko81 solo_traveller sk
3
Pros:

Sea

Cons:

The only thing that somewhat saves the overall impression is the fact that I paid 120 euros a night for two people, including breakfast, in August. The reception staff are nice to some people but rude to others. It seems as though they were actually trained to escalate their unpleasant behavior—rather than simply saying "I'm sorry"—whenever a mistake regarding the hotel or its management occurred. We arrived at 10:30 AM, and the reception desk was aware of our arrival. We fully understood that the room wasn't ready yet; that’s normal—we travel often and get it—so we went to the seaside and didn't return until the official check-in time. However, the room still wasn't ready even at the official check-in time. Each time, I was brushed off by a different person and told I had to keep waiting. What bothers me the most is that no one apologized. It’s such a basic, polite phrase. On the third attempt, the receptionist handed me the room key without saying a word. He didn't explain where things were, when breakfast was served—nothing. We paid 110 euros, but I feel sorry for guests who paid twice as much (or more) and experienced the same treatment. As for cleanliness, that is an area where the hotel really needs to improve. Preparing a room for a new guest involves nothing more than changing the bed linen and towels and emptying the trash bin.

2026-08-23 via Nuitee
D
Dorota solo_traveller pl
7
2026-08-23 via Nuitee
C
claudia couple it
9
un bellissimo soggiorno di relax e cibo superbo
Pros:

hotel con una visuale incredibile, mare a trecentosessanta gradi
merita la camera vista mare per godere completamente di tanto splendore.
sicuramente struttura datata e il proprietario ne sara' consapevole, ma cortesia del personale(in particolare la signora Carla della reception, il signor Salvo in sala da pranzo e Gigi al barretto del lido) sono superlativi, ti fanno sentire ospiti speciali
Il cibo :colazione molto varia e abbondante,pranzo e cena alla carta con prodotti sempre freschi, una nota spleciale alla preparazione dei piatti tipici locali palerminani e di pesce.dolci e gelati da ricordare

Cons:

migliorerei il ripasso giornaliero nelle camere, un po' superficiale per la categoria di appartenenza dellìhotel

2026-08-22 via Nuitee
I
Ignaxio solo_traveller it
10
8
Pros:

Posizione spettacolare ,solo una pecca nei corridoi l' aria confizionata spenta.

2026-08-21 via Nuitee
P
Patrick family_with_children gb
6
Pros:

Beautiful location. Very pleasant sitting by the pool and taking a dip in the sea from the rocky beach.

Cons:

The AC did not work properly which was very uncomfortable during the July heatwave. We had to move room twice before we were in a room. Generally the hotel, although in a beautiful position and not without charms, is badly in needed of renovation and modernisation.

2026-08-19 via Nuitee
L
Laura family_with_children it
7
Bella struttura che potrebbe ambire di più
Pros:

Struttura in ottima posizione, piscina con acqua di mare fantastica. Colazione molto buona. Complimenti particolari a Cristina e Cosimo per la loro accoglienza e disponibilità a soddisfare le nostre richieste.

Cons:

La struttura avrebbe bisogno di una rinfrescata e forse un po' più di attenzione alla pulizia dell'abbigliamento del personale non guasterebbe. Non abbiamo capito, dopo 6 giorni di colazione, il ruolo di Alessio....se fosse un cameriere o un cliente dato che tutte le richieste sono state poi esaudite da altri.....

2026-08-19 via Nuitee