Barceló México Santa Fe

Hotels
•
Camino Real
8.6 (1260 reviews)
Guillermo Gonzalez Camarena, 300. Centro Ciudad Santa Fe , Mexico City , mx

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Maintenance needed

Categories

Cleanliness
7.43
Several reviews noted cleanliness issues, including dirty items and general lack of maintenance.
Service
9.4
Many guests praised the helpfulness and friendliness of the staff, especially in dining.
Location
9.44
The location is highlighted as convenient for shopping and local attractions.
Room Quality
8.39
Guests noted spaciousness and comfort, but some mentioned maintenance issues.
Amenities
8.42
Room amenities received mixed feedback; however, specific positive mentions were made.
Value for Money
7.88
Mixed feedback; some felt prices were high compared to service quality received.
Food and Beverage
8.93
Breakfast and restaurant services received positive mentions for quality.
Overall Experience
8.9
Overall satisfaction reported, despite some issues with specific aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:37

Property Description

Luxurious Accommodations
Experience comfort and style at Camino Real Santa Fe, located in the bustling Santa Fe business area of Mexico City. Unwind in our air-conditioned guest rooms equipped with a 36-inch flat-screen TV, coffee maker, and modern amenities.

Top-notch Facilities
Indulge in our on-site restaurant, La Huerta, offering delectable international cuisine for all meals. Stay active at our modern gym or relax in the hot tub and steam room. For business travelers, take advantage of our well-equipped business center.

Convenient Location
Situated in the heart of Santa Fe, our hotel provides easy access to corporate offices, shopping centers, and entertainment options. Whether you're here for work or leisure, Camino Real Santa Fe ensures a memorable stay.

Book now for an unforgettable experience at Camino Real Santa Fe!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 1260 reviews
Cleanliness: 7.43
Service: 9.4
Location: 9.44
Room Quality: 8.39
Amenities: 8.42
Value for Money: 7.88
Food and Beverage: 8.93
Overall Experience: 8.9
J
Julio R • extended_group • cl
9
Viaje de trabajo tranquilo
Pros:

La Ubicación es muy buena, barrio tranquilo y silencioso. Ademas buenos lugares para comer cerca.
El desayuno muy bueno y completo.

2026-06-05 • via Nuitee
J
Julio • couple • mx
9
2026-06-04 • via Nuitee
M
Mattia • solo_traveller • it
9
2026-06-03 • via Nuitee
R
Raul • couple • mx
8
Viaje de celebracipon cumpleañero
Pros:

Las instalaciones son agradables
Los acuarto amplios y confortables

Cons:

Hay detalles que no deben ocurrir en hoteles de esa categoría.
Las barras para abrir la puerta de la regadera están flojas, no al grado de no poder ser usadas, pero deben ser perfectas
La cortina no corre con facilidad

2026-06-02 • via Nuitee
D
Daniela • solo_traveller • br
5
Pros:

Localização, café da manhã, acomodação e atenção dos colaboradores

Cons:

Acredito que deva ter sido algo pontual da semana em que estive lá , mas tive problemas com a limpeza do quarto todos os dias. Mesmo reclamando não limparam diariamente, não colocaram sabonete.

2026-06-01 • via Nuitee
L
León • couple • mx
8
2026-06-01 • via Nuitee
O
OSCAR • family_with_children • co
10
Pros:

Excelente lugar, limpio muy bien ubicado. Volveremos

2026-05-29 • via Nuitee
B
Barbara • family_with_children • ca
10
Pros:

Staff view location
Victor, Gustavo and Managers. Treated us with special kindness.
God Bless you all

Cons:

No safety bars in bathroom in Junior suite to help get out of jacuzzi

2026-05-26 • via Nuitee
A
A • solo_traveller • mx
9
2026-05-22 • via Nuitee
S
SALVADOR • couple • mx
10
Muy Confortable.
Pros:

El desayuno fue bueno, cumplió con las expectativas y el entorno es agradable. Llegamos algo tarde a registrarnos y sin embargo la atención del personal para hacer el check inn fue muy amable, asi como del Valet Parking.

Cons:

En realidad, solo pasamos la noche, no tuvimos tanto tiempo para poder emitir un juicio de valor, pero no encontramos algo que fuera digno de reclamo.

2026-05-22 • via Nuitee
G
Gonzalo • solo_traveller • mx
10
EXCELENTE OPCION
Pros:

UBICACION, GYM, ATENCION AL CLIENTE

Cons:

ACTUALIZACION TECNOLOGICA EN HABITACIONES

2026-05-21 • via Nuitee
M
Marcelo • family_with_children • mx
6
2026-05-21 • via Nuitee
A
Ana Paulina • family_with_children • mx
10
2026-05-20 • via Nuitee
J
Josue • family_with_children • us
10
2026-05-18 • via Nuitee
E
Eridany • solo_traveller • mx
10
Pros:

Buena ubicación

Cons:

El lobby bar cierra temprano

2026-05-17 • via Nuitee
T
Torres H • couple • mx
10
2026-05-16 • via Nuitee
R
Ramires mota • solo_traveller • do
10
Jose Ramirez
Pros:

Las instalaciones y la buena ubicación

Cons:

Aun cuando solicité que me llamaran para hacer el chechout en horas de la madrugada lo hicieron

2026-05-16 • via Nuitee
F
Fredy • couple • ca
9
Pros:

Ubicado

2026-05-13 • via Nuitee
G
Gabriel • solo_traveller • mx
10
Pros:

La atención y limpieza fueron excelentes

Cons:

La distancia de santa fe a la zona centro es mucha pero no pasa nada si cuentas con auto

2026-05-12 • via Nuitee
J
Juan Karlos A • solo_traveller • mx
10
Pros:

La habitacion muy limpia y la cama cómoda

Cons:

Que tuvieron convención de una empresa y en el desayuno todos estaban en el mismo restaurante que los huéspedes cuando nos habían asegurado dejaban algun salon asignado t adaptado para la gente de esa convención, mucho tiempo de espera y atención.

2026-05-11 • via Nuitee