Pullman Reef Hotel Casino

Hotels
•
Pullman Hotels and Resorts
9.2 (2347 reviews)
35-41 Wharf Street , Cairns , au

listing image 1
Show all photos
Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
High quality service
Cons:
Breakfast options limited
Cleanliness issues reported

Categories

Cleanliness
8.48
Some reviews mentioned specific issues with cleanliness.
Service
9.95
Many reviewers praised the helpfulness and quality of service provided by staff.
Location
9.69
Great location mentioned multiple times, close to attractions.
Room Quality
9.44
Rooms were noted as spacious and well-furnished.
Amenities
8.97
General satisfaction with amenities, though some noted lack of dining options.
Value for Money
8.93
Perceived value was high, but some reviews were neutral.
Food and Beverage
8.48
Mixed reviews on breakfast, which affected the score.
Overall Experience
9.65
Overall experience was frequently described as excellent.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:07

Property Description

Luxurious Rooms with Stunning Views

Experience luxury at its finest at Pullman Reef Hotel, where elegant rooms with spa baths and balconies offer breathtaking views of Cairns or Trinity Inlet. Each room is equipped with modern amenities like flat-screen cable TV and a tea/coffee maker, ensuring a comfortable stay. Indulge in the large bathrooms stocked with luxury C.O. Bigelow toiletries for a pampering experience.

Entertainment and Relaxation

Unwind and have fun at the hotel's casino and 4 lively bars with live music, perfect for a night out. For relaxation, head to the rooftop swimming pool, spa pool, and sauna to rejuvenate your senses. The tour desk is also available to help plan exciting activities like diving, snorkeling, and day trips to the Great Barrier Reef.

Culinary Delights

Savor exquisite Thai-inspired fusion cuisine at the award-winning Tamarind Restaurant or enjoy light meals in a casual setting at Flinders Bar & Grill. With a range of dining options, your taste buds are in for a treat at Pullman Reef Hotel.

Book your luxurious stay at Pullman Reef Hotel now to indulge in a world of comfort and entertainment!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CNS

Property Policies

  • Parking

    Public parking is possible on site (reservation is needed) and charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 2 years old to 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 2347 reviews
Cleanliness: 8.48
Service: 9.95
Location: 9.69
Room Quality: 9.44
Amenities: 8.97
Value for Money: 8.93
Food and Beverage: 8.48
Overall Experience: 9.65
J
Joshua • couple • au
10
2026-06-11 • via Nuitee
J
Jan • extended_group • au
10
Great Stay in Cairns
Pros:

Great breakfast, friendly staff and just a good location to be in. I would highly recommend this place to anyone.

Cons:

NA

2026-06-11 • via Nuitee
T
Tusipepa Sandra • couple • au
10
2026-06-09 • via Nuitee
G
Golding • couple • au
10
Excellent
Pros:

Friendly staff

Cons:

Clean close to everything

2026-06-09 • via Nuitee
B
Ben • couple • au
7
Relaxing and restful
Pros:

Clean and close to restaurants and the marina

2026-06-08 • via Nuitee
V
Valerie • couple • au
8
A comfortable stay - pleasant - lovely staff
Pros:

Very convenient. The bed was so comfortable. Our hotel bathroom, balcony and living room was rather tired and the balcony needed a good clean

Cons:

Some areas are very dated.
The party noise across from our room city view) ) Friday, Saturday, Sunday was extremely loud.
I would advise a different room for quiet nights

2026-06-08 • via Nuitee
P
Peta • couple • au
9
2026-06-07 • via Nuitee
M
Moramoro • solo_traveller • pg
10
2026-06-06 • via Nuitee
F
Freda • solo_traveller • au
9
Pros:

The pillows, the location and for the love of everything the car park.

Cons:

No microwave

2026-06-05 • via Nuitee
J
Janita • solo_traveller • au
9
2026-06-05 • via Nuitee
S
Senarath • extended_group • au
10
Best romantic room for any couple.
Pros:

Really comfortable room. Very clean, and good facilitis.

Cons:

N/A

2026-06-05 • via Nuitee
T
Tania • couple • au
9
2026-06-04 • via Nuitee
P
Peter • couple • au
10
good hotel enjoyed our stay
Pros:

Marina location

2026-06-04 • via Nuitee
D
Deborah • couple • nz
9
great way to spend a week without any worries and the 27 degrees every day
Pros:

everything was superb great breakfast close to pier room was clean and beds comfotable great view of water from window handy to everything no need for transport would stay again great shower and pressure

Cons:

nothing maybe a microwave would be handy

2026-06-03 • via Nuitee
A
Anna • couple • au
10
2026-06-02 • via Nuitee
A
Anna • couple • au
6
Pros:

Location

Cons:

No heating
Very noisy rooms

2026-06-02 • via Nuitee
R
Rahel • solo_traveller • au
8
Comfortable, close to the heart of Cairns
Pros:

Great location, delicious breakfast choices, comfortable room

Cons:

Cleaning staff did not always replace towels , shampoo, conditioner which made it awkward to have to go downstairs and ask for these :(

2026-06-02 • via Nuitee
K
Kellie • solo_traveller • au
7
Pros:

Location

Cons:

Noise from close by venues

2026-05-31 • via Nuitee
P
Petra • couple • nl
7
Geen 5 sterren ervaring
Pros:

De lokatie

Cons:

Alles was smoezelig. Het bed werd altijd pas laat in de middag opgemaakt. Handdoeken werden nog later in de middag pas gebracht. Natte plek in het tapijt. Kofferkar was kapot.

2026-05-31 • via Nuitee
J
Jennifer • family_with_children • au
8
2026-05-31 • via Nuitee