The Reef Hotel Casino Cairns - Handwritten Collection

Hotels
•
Handwritten Collection
9.2 (2510 reviews)
35-41 Wharf Street , Cairns , AU
+61 7 4030 8888

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
High quality service
Cons:
Breakfast options limited
Cleanliness issues reported

Categories

Cleanliness
8.48
Some reviews mentioned specific issues with cleanliness.
Service
9.95
Many reviewers praised the helpfulness and quality of service provided by staff.
Location
9.69
Great location mentioned multiple times, close to attractions.
Room Quality
9.44
Rooms were noted as spacious and well-furnished.
Amenities
8.97
General satisfaction with amenities, though some noted lack of dining options.
Value for Money
8.93
Perceived value was high, but some reviews were neutral.
Food and Beverage
8.48
Mixed reviews on breakfast, which affected the score.
Overall Experience
9.65
Overall experience was frequently described as excellent.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:07

Property Description

Luxurious Rooms with Stunning Views

Experience luxury at its finest at Pullman Reef Hotel, where elegant rooms with spa baths and balconies offer breathtaking views of Cairns or Trinity Inlet. Each room is equipped with modern amenities like flat-screen cable TV and a tea/coffee maker, ensuring a comfortable stay. Indulge in the large bathrooms stocked with luxury C.O. Bigelow toiletries for a pampering experience.

Entertainment and Relaxation

Unwind and have fun at the hotel's casino and 4 lively bars with live music, perfect for a night out. For relaxation, head to the rooftop swimming pool, spa pool, and sauna to rejuvenate your senses. The tour desk is also available to help plan exciting activities like diving, snorkeling, and day trips to the Great Barrier Reef.

Culinary Delights

Savor exquisite Thai-inspired fusion cuisine at the award-winning Tamarind Restaurant or enjoy light meals in a casual setting at Flinders Bar & Grill. With a range of dining options, your taste buds are in for a treat at Pullman Reef Hotel.

Book your luxurious stay at Pullman Reef Hotel now to indulge in a world of comfort and entertainment!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CNS

Location

Guest Reviews

9.2
Based on 2510 reviews
Cleanliness: 8.48
Service: 9.95
Location: 9.69
Room Quality: 9.44
Amenities: 8.97
Value for Money: 8.93
Food and Beverage: 8.48
Overall Experience: 9.65
M
Mark • couple • au
10
2026-09-19 • via Nuitee
A
Amanda • solo_traveller • au
9
Cons:

Could not connect to the TV for the whole stay.

2026-09-18 • via Nuitee
J
Judy • solo_traveller • au
9
2026-09-17 • via Nuitee
S
Sam • couple • au
10
2026-09-16 • via Nuitee
J
Jill • couple • au
10
Pros:

Beautiful rooms, very clean. Friendly staff

Cons:

Leaving

2026-09-13 • via Nuitee
B
Baira • solo_traveller • au
10
Pros:

Beautiful site with the view closer to everything and very friendly staff.

Cons:

There was nothing i didn't like.

2026-09-12 • via Nuitee
A
Alastair Smith • couple • au
7
2026-09-11 • via Nuitee
L
Lucy • couple • au
9
2026-09-10 • via Nuitee
G
Grant • couple • au
8
Great location variety of food options
Pros:

Location ,

Cons:

Pillows were to hard
The desk staff were friendly but
could have been more pro active

2026-09-10 • via Nuitee
J
Janelle • solo_traveller • au
8
2026-09-09 • via Nuitee
N
Natalie • solo_traveller • au
8
Enjoyed my stay here
Pros:

Pool, spa bath, location bed

Cons:

Price, for the room bit expensive for out dated room,

2026-09-09 • via Nuitee
K
Karen • couple • au
7
Enjoyed our stay
2026-09-09 • via Nuitee
D
David • couple • gb
10
2026-09-09 • via Nuitee
Y
YUSUKE • couple • jp
10
最高
Pros:

中心地から近い、部屋が綺麗、トイレ風呂別、風呂桶ありの部屋でよかった

Cons:

特になし

2026-09-05 • via Nuitee
K
KEVIN • couple • au
10
Great few days.
Pros:

The room cleanliness was great.
The reception staff and concierge were very helpful.
Casino was very well run.
lifts were good.

Cons:

Nothing to dislike really

2026-09-05 • via Nuitee
A
Aaron • couple • au
10
2026-09-04 • via Nuitee
D
Deborah • couple • au
10
Perfect location, friendly staff and lovely spacious rooms. My favourite place to stay in Cairns!
Pros:

Lovely staff, valet parking, beautiful large, clean rooms and the Casino with live entertainment and dining options downstairs. The location is fantastic within walking distance to the Marina and everything you need.

2026-09-03 • via Nuitee
G
Graham • couple • gb
10
Fantastic hotel in a great location
Pros:

Large room with a fantastic bathroom and shower. Easy parking on site is a real bonus
The staff on reception were very friendly and efficient

2026-09-03 • via Nuitee
M
Matt • solo_traveller • au
10
Great
Pros:

Very well laid out. I enjoyed my stay

Cons:

Nothing

2026-09-03 • via Nuitee
S
Sharon • solo_traveller • us
10
2026-09-03 • via Nuitee