Room Mate Alicia, Madrid

Hotels
•
Room Mate
9 (2656 reviews)
CALLE DEL PRADO NUMERO 2, 28014, MADRID. , Madrid , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Car hire
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Small rooms
Breakfast quality varies
Noise from cleaning staff

Categories

Cleanliness
8.5
Mixed sentiments regarding cleanliness; some described it as acceptable, but noted issues with stale breakfast items.
Service
9.5
Staff were frequently described as friendly and helpful across multiple reviews.
Location
10
Consistently praised; described as excellent and central, close to attractions and restaurants.
Room Quality
8.5
Some rooms were noted to be small; mixed feedback on comfort.
Amenities
9.5
Although some amenities were noted as needs for improvement, the overall offerings were seen as generous.
Value for Money
9
Opinions varied; some felt it could have been better considering room size and breakfast quality.
Food and Beverage
8
Reviews indicated the breakfast quality was lacking at times, with dried out options.
Overall Experience
9
Generally positive, with specific mention of superb location and hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:50

Property Description

Prime Location Overlooking Plaza Santa Ana
Located in Madrid's charming Las Letras district, Room Mate Alicia offers stunning views of Plaza Santa Ana through its huge windows.

Chic and Modern Rooms
Designed by prestigious designer Pascua Ortega, the air-conditioned rooms feature free Wi-Fi, satellite TV, a safe, minibar, work desk, and modern bathrooms with a hairdryer.

Convenient Amenities and Attractions
Enjoy a buffet breakfast until noon in the spacious dining room, explore tapas bars and restaurants nearby, and make use of portable WiFi. The hotel is a short walk to the Prado Museum, Retiro Park, and Puerta del Sol.

Book now to experience the perfect blend of luxury and convenience at Room Mate Alicia!

Important information:

In summer guests can use the small swimming pool at the nearby Room Mate Oscar, for an additional fee. Use of the pool is subject to availability and must be booked at the reception of Room Mate Oscar.

Please note 1 extra bed can be accommodated only in the Junior Suite, for an extra charge. Please contact the property for more details.

When booking 5 rooms or more, different policies and additional supplements may apply. Once the reservation is made, the hotel will contact the guest with more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9
Based on 2656 reviews
Cleanliness: 8.5
Service: 9.5
Location: 10
Room Quality: 8.5
Amenities: 9.5
Value for Money: 9
Food and Beverage: 8
Overall Experience: 9
T
Thomas F. • solo_traveller • us
8
2026-05-30 • via Nuitee
T
Trevor • solo_traveller • au
9
Excellent hotel maximising availablel space.
Pros:

Creative design in small space..
Comfortable. Great location.

2026-05-30 • via Nuitee
H
Holly • family_with_children • us
8
It was good overall and I would probably stay there again.
Pros:

The location was great, very close to everything. The front desk staff was very friendly and super helpful.

Cons:

The breakfast was a little overpriced.
Repairs were going on while we were there so we couldn't see our our window.

2026-05-30 • via Nuitee
L
LETICIA • solo_traveller • mx
10
Pros:

Que te apoyan en todo momento, ven la forma que te sientas a gusto

Cons:

Que como estan en mantenimiento a su fachada, no se distingue, está todo cubierto

Entiendo es temporal

2026-05-30 • via Nuitee
K
karen • couple • cl
9
Muy agradable hotel
Pros:

Ubicación, desayuno, comodidad, personal amable. Todo

Cons:

Carísimos los hoteles de Madrid!

2026-05-30 • via Nuitee
P
Patricia • couple • es
10
Un rincón de diseño al lado de donde quería ir
Pros:

La ubicación es maravillosa. Las instalaciones están muy bien.

Cons:

Creo que el desayuno es mejorable, aunque está correcto.

2026-05-30 • via Nuitee
R
Roser • couple • es
7
Pros:

Ubicación

Cons:

A pesar de tener una de las mejores habitaciones con terraza incluida que estaba genial (Habían obras y un andamio en medio de la terraza, pero ya estabamos advertidos) pues eso, que a pesar de ser una buena habitación, el water se correspondía a un baño de parvulitos, una persona adulta entra en el pero según altura tocas con las rodillas en la pared frontal al estar sentado, o si estas un poco grueso, dudo que puedan utilizar ese water, que decepción teniendo la habitación el tamaño suficiente para tener un water en condiciones. Simplemente no repetiremos por este tema, fue incomodo.

2026-05-30 • via Nuitee
J
Johann • couple • de
8
2026-05-28 • via Nuitee
E
Edgardo • couple • ar
10
2026-05-28 • via Nuitee
A
Alice • solo_traveller • fr
8
Pros:

L'emplacement Plaza Santa Ana
Literie extrêmement confortable !

Cons:

L'hôtel est en travaux (ravalement de façade), le bruit des travaux en guise de réveil pendant les vacances c'est moyen...

2026-05-27 • via Nuitee
H
Hernandez • couple • gt
8
Excelente
Pros:

La Ubicación muy buena esta a 5-7 minutos de la estación sol.y sevilla

Cons:

Lastimosamente nos tocó llegar cuando esta en remodelacion, ellos muy amables pedían disculpas por ello, esperamos que a la siguiente que lleguemos ya este terminado para aprovechar la ventana.

2026-05-27 • via Nuitee
J
Jose • couple • es
10
2026-05-27 • via Nuitee
S
Sara • couple • it
9
2026-05-27 • via Nuitee
H
Horacio • couple • ar
10
Excelente Estadía
Pros:

La atención a los detalles del personal, la limpieza y comodidad de la habitación

Cons:

No tengo comentarios

2026-05-27 • via Nuitee
A
Andrew • solo_traveller • au
10
Pros:

Room and the location

2026-05-27 • via Nuitee
M
Manuel • couple • us
10
2026-05-26 • via Nuitee
• solo_traveller • fr
9
2026-05-26 • via Nuitee
P
Patrick • couple • fr
9
2026-05-25 • via Nuitee
I
Isabel • solo_traveller • es
7
Pros:

La ubicación

Cons:

La habitación era pequeña aunque cómoda

2026-05-25 • via Nuitee
J
Jose Luis • couple • es
10
Un oasis en medio de Madrid
Pros:

La ubicación excelente, en pleno centro. La habitación superó las expectativas.

Cons:

Que no se pueda hacer el check in hasta las 15h aunque en nuestro caso lo tuvimos un poco antes.

2026-05-24 • via Nuitee