Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Room maintenance issues
Noise from heating units
Limited amenities in wellness area

Categories

Cleanliness
8.36
Mixed sentiments regarding cleanliness; some mentioned inadequate room maintenance.
Service
9.53
Many reviews praise the staff for being friendly and accommodating.
Location
9.37
Strongly positive feedback on the hotel's excellent location.
Room Quality
8.32
Comments indicate variances in room comfort and climate control issues.
Amenities
8.85
Facilities appreciated, but some noted limitations in the wellness area.
Value for Money
8.51
General consensus suggests good value for the location and services provided.
Food and Beverage
9.06
Breakfast options received positive remarks, enhancing overall dining experience.
Overall Experience
9.23
Overall, guests reported a good experience with notable highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:35

Property Description

Historic Elegance and Modern Comforts

Luxurious Accommodations: Step into modern and spacious rooms with atrium or park views, LED SMART TV, and indulgent rain showers. Enjoy complimentary mineral water, luxury toiletries, and free WiFi for a truly relaxing stay.

Dining Extravaganza: Indulge in a variety of dining experiences from a la carte lunches at EQUUS restaurant to tapas at Tapastry. Savor international wines at Vinoteca and start your day with a delightful breakfast featuring fresh seasonal produce and a live cooking station.

Wellness and Events: Unwind at the Fit&Spa Lounge with massages and beauty treatments, or stay active at the swimming corridor and 24-hour gym. Host successful meetings in fully equipped conference rooms and explore nearby attractions just minutes away.

Book now to experience the perfect blend of history and luxury at Pullman Riga Old Town!

Important information:

Elegant Accommodations: Pullman Riga Old Town in Rīga offers a fully renovated 5-star experience with a spa and wellness center, swimming pool with a view, sauna, fitness center, sun terrace, restaurant, bar, and free WiFi.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: RIX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for € 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 24 per day.

Location

Guest Reviews

8.9
Based on 2666 reviews
Cleanliness: 8.36
Service: 9.53
Location: 9.37
Room Quality: 8.32
Amenities: 8.85
Value for Money: 8.51
Food and Beverage: 9.06
Overall Experience: 9.23
J
Judith • couple • au
8
Pros:

Breakfast selection excellent

2026-06-13 • via Nuitee
E
Ebru • family_with_children • tr
8
Pros:

Kahvaltılı

Cons:

Kahvaltı çpk iyi herşey güzeldi sakin be sessiz bir yer
Ama booking ten premium suite aldık odamız normal çift kişilk odaydı resimlerde ki gibi değildi

2026-06-13 • via Nuitee
M
Monther • solo_traveller • om
9
2026-06-12 • via Nuitee
H
Hartwig • solo_traveller • de
9
Tolle Lage, sehr freundliches Personal
2026-06-12 • via Nuitee
S
Solvita • solo_traveller • lv
10
2026-06-11 • via Nuitee
A
ANTONIO ALBERTO • couple • br
10
Muito confortável!
Pros:

Gostei de tudo . Hotel renovadduissimo, Recepção eficiente, Bons quartos , camas e banheiros limpíssimos.

2026-06-11 • via Nuitee
M
Mandy • couple • de
8
Rundum top! Wir würden es sehr empfehlen.
Pros:

Die Lage in der Altstadt
Umfangreiches Frühstücksbuffett
Ruhige Zimmerlage mit Blick in den Hinterhof (überhaupt nicht schlimm)

Cons:

Wenig Ablagefläche am Waschbecken

2026-06-09 • via Nuitee
K
Krzysztof • extended_group • pl
9
2026-06-09 • via Nuitee
C
Christian Klein • solo_traveller • de
8
Excellent Location and Comfortable Stay
Pros:

We stayed at the Pullman Old Town Riga for one week and had a very pleasant stay overall.

The hotel is located right in the historic government and parliament district, which makes it a great base for exploring Riga's Old Town. Due to the location, taxis cannot always stop directly in front of the hotel, but the walk is only very short.

On the seventh floor, guests can enjoy a small swimming pool and a sauna, which are nice additions after a day of sightseeing.
We did not book breakfast, as we preferred to explore Riga and enjoy breakfast at different cafés around the city each morning.

Housekeeping did an excellent job throughout our stay. The room was always spotless, and we appreciated the two complimentary bottles of water provided every day.

Overall, we felt very comfortable during our stay and would recommend the Pullman Old Town Riga to travelers looking for a clean, well-maintained hotel in an excellent location.

Cons:

We stayed in a Superior Double Room on the sixth floor at the end of the corridor. The room was nicely furnished and comfortable, although it was smaller than expected for this category.

The only aspect we found somewhat inconvenient was the bathroom layout and size. The sink and shower area are separated from a rather small toilet compartment, which felt a little cramped.

2026-06-08 • via Nuitee
S
Stuart • solo_traveller • gb
9
2026-06-08 • via Nuitee
D
Dalia • family_with_children • lt
10
2026-06-08 • via Nuitee
N
noscreennamethanks • Family
6
Average
Pros:

Average hotel - it’s not really worth 5 stars. There is no immediate drop off point outside the hotel, so suitcases had to be dragged across a park to the drop off point - no hotel staff offered to assist which is what you would have expected from such a highly rated hotel.

The bar/lounge area is very small.

Our room was like a prison cell; really dark and hardly any natural light. The in-room facilities were basic, the tea/coffee was not replenished properly.

The swimming pool is a total joke - it’s a lap lane at best and even then you scrape your fingers & toes on the sides as it’s so small.

We ate breakfast in the hotel once - it was terrible! £25 euros pp is really overpriced for a very poor breakfast selection. The scrambled eggs were like rubber. Had to chase down a waiter to order off the specials menu - the potato pancakes were average at best.

On the plus side, the hotel is ideally located in the old town with plenty of really nice restaurants near-by. The room was very clean.

2026-06-05 • via Tripadvisor
Česlavs • couple • lv
10
2026-06-04 • via Nuitee
R
Raido • couple • ee
10
2026-06-03 • via Nuitee
E
Eichmeier • couple • dk
9
Pros:

Belliggenhed.

Cons:

Morgenmaden kunne godt være bedre.
Der manglede f.eks almindelig yogurt naturel.

2026-06-03 • via Nuitee
K
Katrin • extended_group • ee
9
2026-06-02 • via Nuitee
I
Iida • couple • fi
10
Todella siisti, viihtyisä ja hyvällä sijainnilla oleva hotelli
2026-06-02 • via Nuitee
T
tulpje07 • Couples • Rimsting, Upper Bavaria, Bavaria
10
A perfect choice!!
Pros:

The hotel is located very conveniently directly in the old town, all major sight-seeing can be done on foot.
Good restaurants are very nearby.
The hotel has a very pleasant atmosphere, quiet and friendly. Check in went smooth.
There is a nice lobby and bar.
Our room was quiet (as requested) and clean. The beds (twin) were very comfortable, we slept very well. Windows can be partly opened. Beware of mosquitos though, the insect screens are there for a reason!
The room has coffee/tea making equipment, air conditioning, a nice armchair and a desk.
The bathroom has a separate toilet and a walk-in shower and enough space for two toiletry bags. Water pressure is very good. Toiletries very nice (C.O.Bigelow), with shampoo and conditioner, and of course shower gel and body lotion.
The magnifying mirror was placed so that light actually shines on your face. Fantastic!

Breakfast is good, but not 5 stars good.
I missed plain yoghurt (there was kefir and lactose-free yoghurt and fruit-yoghurts), a lot of different fruits, fried vegetables.
The fish was absolutely great though!
The food was not refilled fast enough. Every day the tea glasses were gone and I had to ask for them.
The room is a long, elongated space, with tables mid room and on one side. This brings about people constantly passing behind you when you are eating, wherever you are sitting.
There is a swimming pool and a sauna. The pool looked very nice, unfortunately we had no time to go swimming. The gym also was good, with all the basic machines and weights.
The restaurant looks nice, but has steep prices. We did not eat there, so maybe the quality justifies the prices.
All staff and personel was very friendly and helpful. And all spoke perfect English!
Tip: When you use public transport from RIX to the hotel take bus 22 till Grecinieko Iela and change there to tram 5 or 8 till stop National theater. Riga has a lot of cobble stone streets, which are not good for the wheels of your suitcase. From Nat.Theater it is a 2 minute walk to the Pullmann.

2026-06-01 • via Tripadvisor
B
Bibigul • solo_traveller • kz
8
Pros:

Завтрак

Cons:

Отель не тянет на 5*. Транспорт, включая такси не может подъехать к отелю. Внутри номера очень маленькие, учитывая, что брали улучшенный.

2026-06-01 • via Nuitee
M
Morten • family_with_children • no
9
2026-06-01 • via Nuitee