Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent central Old Town location, quiet and walkable
Friendly, helpful reception and staff
Comfortable beds and generally spacious rooms
Well‑regarded spa/pool/sauna area
Attractive reception/bar/restaurant areas
Many guests praise breakfast and overall atmosphere
Cons:
Cleanliness issues in some bathrooms (black mold, hairs) and inconsistent housekeeping
Bathrooms and room lighting problems; missing basic fixtures (no shower screen)
Breakfast inconsistency (limited selection; warm items sometimes cold)
Perceived mismatch with five‑star expectations (finishing, service in few cases)
Taxi/vehicle access restrictions to hotel entrance
Gym could use updating; some wished for larger SPA jacuzzi options

Categories

Cleanliness
6.5
Multiple reviews report hygiene problems (black mold in bathrooms, hairs left by previous guests, towels not replaced) and uneven housekeeping, pulling the cleanliness score down.
Service
9.8
Most guests highlight friendly, helpful reception staff and good service; isolated comments note unhelpful staff, but overall sentiment is strongly positive.
Location
9.8
Consistently praised as centrally located in Old Town, very quiet and walkable to main sights; some logistical issues for car/taxi access are noted but location itself is excellent.
Room Quality
7.4
Rooms are often described as spacious with comfortable beds and stylish décor, but multiple complaints about bathrooms (poor fixtures, no shower screen, bad lighting) and mixed finishing lower this score.
Amenities
9.5
Spa, pool, sauna and gym are frequently praised and used with unlimited access; occasional requests for additional jacuzzi or gym updates, but overall amenities are a strong highlight.
Value for Money
7.6
Several guests felt the hotel did not fully meet expectations for a five‑star property (finishings, bathroom issues), leading to some disappointment about value despite many satisfied stays.
Food and Beverage
8.3
Breakfast is described as good to generous by many guests, though some report limited options or warm dishes being cold; overall F&B is positive but inconsistent.
Overall Experience
9.1
Majority of reviews describe a very pleasant stay (beautiful hotel, would return, spa and location highlights), though a minority report disappointments that temper the overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Historic Elegance and Modern Comforts

Luxurious Accommodations: Step into modern and spacious rooms with atrium or park views, LED SMART TV, and indulgent rain showers. Enjoy complimentary mineral water, luxury toiletries, and free WiFi for a truly relaxing stay.

Dining Extravaganza: Indulge in a variety of dining experiences from a la carte lunches at EQUUS restaurant to tapas at Tapastry. Savor international wines at Vinoteca and start your day with a delightful breakfast featuring fresh seasonal produce and a live cooking station.

Wellness and Events: Unwind at the Fit&Spa Lounge with massages and beauty treatments, or stay active at the swimming corridor and 24-hour gym. Host successful meetings in fully equipped conference rooms and explore nearby attractions just minutes away.

Book now to experience the perfect blend of history and luxury at Pullman Riga Old Town!

Important information:

Elegant Accommodations: Pullman Riga Old Town in Rīga offers a fully renovated 5-star experience with a spa and wellness center, swimming pool with a view, sauna, fitness center, sun terrace, restaurant, bar, and free WiFi.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: RIX

Location

Guest Reviews

8.5
Based on 2808 reviews
Cleanliness: 6.5
Service: 9.8
Location: 9.8
Room Quality: 7.4
Amenities: 9.5
Value for Money: 7.6
Food and Beverage: 8.3
Overall Experience: 9.1
S
Sabine • family_with_children • de
5
Kein fünf Sterne Hotel
Pros:

Gut gelegen, direkt am Rand der Innenstadt. Der Eingangsbereich des Hotels ist schön gestaltet und die Mitarbeiter am Empfang sind wirklich freundlich und hilfsbereit. Die Betten sind sehr bequem.

Cons:

Das Zimmer selbst war okay, aber man erwartet schon mehr bei einem fünf Sterne Hotel. Das Bad war leider gar nicht schön, sehr kahl, schlechte Beleuchtung und einfachste Ausstattung. In der Dusche war schon ziemlich viel Schimmel und noch etliche Haare vom Vorgänger. Das Frühstücksangebot war übersichtlich, leider waren die warmen Speisen kalt, obwohl wir mit die Ersten waren. Alles in allem war der Aufenthalt leider enttäuschend.

2026-10-31 • via Nuitee
V
Victoria • couple • gb
7
2026-10-31 • via Nuitee
K
Karin • family_with_children • ee
9
Great old town hotel
Pros:

The location, spacious and trendy rooms, comfy beds.

Cons:

I did not personally enjoy the a la carte part of breakfast. I had very high hopes though

2026-10-29 • via Nuitee
I
Iveta • solo_traveller • lv
7
2026-10-28 • via Nuitee
D
Dou • solo_traveller • us
10
2026-10-27 • via Nuitee
M
MartinErnst • couple • at
9
Man kriegt das, was man von diesem Haus erwartet
2026-10-27 • via Nuitee
A
Andrey • couple • ua
7
2026-10-27 • via Nuitee
R
Ragne • family_with_children • ee
10
Pros:

This hotel is a true gem in Riga! We’ve stayed here several times now, and it never disappoints. It’s a wonderfully cosy and private hotel. A definite bonus is the pool area, sauna and gym, which guests can enjoy with unlimited access. The breakfast is delicious and generous, and the rooms are comfortable, stylish and clean. And the pillows are great, too! We always get a good night’s sleep here. Thank you!

2026-10-27 • via Nuitee
I
Ieva • extended_group • lt
10
2026-10-25 • via Nuitee
S
shachar • family_with_children • il
10
2026-10-24 • via Nuitee
R
Ronalds • couple • lv
9
2026-10-22 • via Nuitee
J
Jesse • couple • fi
9
2026-10-22 • via Nuitee
S
Santa • family_with_children • lv
10
Pros:

Приятный номер, удобный матрас и подушки. В номере все есть: нужно было отпарить рубашку в номере есть отпариватель, высушить и уложить волосы - отличный фен, взяли с собой вино есть и бокалы.

Cons:

К сожалению нигде не видела предупреждение о необходимости вносить депозит 50 евро за ночь.

2026-10-21 • via Nuitee
E
Edwin • solo_traveller • nl
8
Prima verblijf. Aanrader.
Pros:

Prima nette kamers. Schoon. Goed ontbijt. Vriendelijk personeel. Midden in centrum van old Rīga.

Cons:

X NVT

2026-10-21 • via Nuitee
E
Elizabeth • couple • lt
6
Lovely hotel just did not feel like 5 stars
Pros:

Great spa facilities and location.

Cons:

The room lacked basic facilities - no shower curtain or screen, had to hold the shower head at all times. No where to hang towel.
Room was not fully cleaned - no milk was given after first night. Black mold in bathroom, towels were not replaced.

2026-10-20 • via Nuitee
K
Katherine • solo_traveller • gb
9
2026-10-20 • via Nuitee
J
Janne • family_with_children • ee
9
2026-10-18 • via Nuitee
P
patricia • family_with_children • il
10
2026-10-17 • via Nuitee
K
Kari • family_with_children • us
9
2026-10-15 • via Nuitee
H
Huikuri • solo_traveller • fi
9
Pros:

Staff, atmosphere and quietness, cleanliness, location.

Cons:

Gym could get an update.

2026-10-15 • via Nuitee