Isaaya Hotel Boutique by WTC

Hotels
9.2 (399 reviews)
155 Dakota, Colonia Napoles , Mexico City , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Service quality
Spacious rooms
Cons:
Cleanliness issues
Noise disturbances
Aging facilities

Categories

Cleanliness
8.2
Several mentions of unclean items such as towels and sheets.
Service
9.7
General praise for service quality and responsiveness despite some issues.
Location
10
Highly rated for its proximity to central attractions and convenience.
Room Quality
8.7
Spaciousness noted, but noise complaints and maintenance issues affect the score.
Amenities
8.7
Basic amenities are acceptable, but some are in need of upgrading.
Value for Money
9.2
Good value for the location and quality overall, though some areas need improvement.
Food and Beverage
9.2
No specific mentions of food quality, assigned standard quality for this hotel tier.
Overall Experience
9.9
Guests express overall satisfaction despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:10

Property Description

Luxurious Accommodations
Experience the epitome of luxury at Isaaya Hotel Boutique by WTC, conveniently situated across from the Mexico City World Trade Center. Indulge in well-appointed guest rooms featuring free Wi-Fi, cable TV, minibar, air conditioning, and select rooms with a balcony.

Gastronomic Delights
Satisfy your culinary cravings at the hotel's restaurant and bar, offering a delectable array of dishes and drinks to tantalize your taste buds.

Convenient Location
With a prime location just 7 miles from Mexico City International Airport and in close proximity to Chapultepec Castle, Isaaya Hotel Boutique by WTC is the ideal choice for both leisure and business travelers.

Ready to elevate your stay in Mexico City? Book now at Isaaya Hotel Boutique by WTC!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Debit Cards are not accepted as a form of payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 399 reviews
Cleanliness: 8.2
Service: 9.7
Location: 10
Room Quality: 8.7
Amenities: 8.7
Value for Money: 9.2
Food and Beverage: 9.2
Overall Experience: 9.9
S
Stefan • solo_traveller • ro
9
Pros:

Das Personal war sehr freundlich und aufmerksam. Das Zimmer war groß und makellos sauber, und das Bett bot hohen Komfort.

2026-06-06 • via Nuitee
A
Alejandra • couple • mx
10
Pros:

la atencion del servicio del personal siempre muy atento y muy amables, la ubicacion quedo perfecta, y todo muy limpio

Cons:

E

2026-06-03 • via Nuitee
M
Marco • couple • mx
9
Pros:

buena ubicacion, la habitacion es agradable y comoda,

Cons:

Que no pueda obtener mi factura directamente en el mostrador, envie mis datos fiscales y no he recibido mi factura, las facturas del consumo de restaurant no se pueden generar en el momento, hay que mandar correo.

2026-05-26 • via Nuitee
M
Miguel • solo_traveller • mx
9
Lugar agradable
Pros:

La habitación era amplia y limpia, el personal sumamente atento.

Cons:

A las 6 de la mañana todas las luces se encendieron y las cortinas también, posteriormente a las 7, esto debería estar programado solamente a petición del huésped.

2026-05-25 • via Nuitee
E
Eugenia • solo_traveller • ca
8
Pros:

La ubicación y la habitación en si.

Cons:

Que no tiene cortinas gruesas q tapen el sol p dormir en la mañana.

2026-05-12 • via Nuitee
M
Martien • solo_traveller • nl
10
2026-05-10 • via Nuitee
F
FRIEDA VANESSA • solo_traveller • mx
9
ÓPTIMO
Pros:

Los detalles de bienvenida

Cons:

No tuve jabón de baño

2026-05-04 • via Nuitee
A
Ana Laura • extended_group • mx
10
2026-05-03 • via Nuitee
C
Carlos Salomón • solo_traveller • mx
10
2026-04-20 • via Nuitee
R
Ricardo • solo_traveller • mx
10
Pros:

La amabilidad del personal y la ubicación

2026-04-14 • via Nuitee
V
Victoria • solo_traveller • cl
10
2026-04-13 • via Nuitee
J
Juan jose • couple • mx
10
2026-04-09 • via Nuitee
M
Monica • couple • es
6
Pros:

Localización y la habitación era grande

Cons:

La limpieza era justita

2026-04-05 • via Nuitee
K
Karina • family_with_children • mx
10
2026-04-03 • via Nuitee
S
Soledad • family_with_children • us
10
Elegant, spacious and affordable
Pros:

Very spacious and elegant

Cons:

Everything was excellent

2026-04-02 • via Nuitee
A
Adriana • couple • cr
10
Muy comoda y el staff siempre muy amable y muy atentos con lo que necesitaramos
Pros:

La ubicación es perfecta para poder caminar y conocer la ciudad

Cons:

No hay nada que no me haya gustado

2026-04-02 • via Nuitee
N
Nancy • couple • us
9
Very pleasant stay, very thoughtful staff!
Pros:

Nice room, great and very thoughtful staff

Cons:

The bathroom was very clean and well appointed, but the layout was a bit awkward (door placement). The restaurant was convenient, and the staff very pleasant, but I thought I ordered a single egg and a piece of toast a la carte, but I received a full breakfast. To be fair, I do not speak Spanish so very well be I miscommunicated.

2026-03-28 • via Nuitee
V
Verinica Isabel • family_with_children • mx
10
Pros:

Ubicación, comodiad , trato , precio , es un hotel que repetimos todos los años , cuando tenemos eventos en el Pepsi Center, nos encanta.

2026-03-23 • via Nuitee
G
georgina • couple • mx
9
Felicidades. todo muy bien y excelente ubicacion
Pros:

El servicio excelente y la habitacion muy limpia...

Cons:

No pudimos apagar la luz ques esta en la barra al ingreso... algo pasaba con los apagadores.

2026-03-23 • via Nuitee
V
Violeta • family_with_children • mx
9
2026-03-20 • via Nuitee