The Quadrant Hotel & Suites

Hotels
VR Hotels and Resorts
7.3 (6436 reviews)
10 Waterloo Quadrant , Auckland , nz

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Maintenance issues

Categories

Cleanliness
5.69
Multiple reviews indicate significant issues with cleanliness, including dirty rooms and poor maintenance.
Service
7.66
Service received mixed feedback; some staff were helpful, but there were complaints about the responsiveness.
Location
9.7
Location was frequently praised for being convenient and close to attractions.
Room Quality
6.65
Many reviews pointed out that the rooms were not well maintained, with complaints about furniture quality.
Amenities
7.68
Although there are useful amenities, some were not functional or were poorly maintained.
Value for Money
6.64
Several comments indicate that the hotel did not meet expectations for the price charged.
Food and Beverage
6.69
Limited feedback suggests average quality of food options available.
Overall Experience
7.66
Overall experience has mixed reviews, with some guests enjoying their stay while others were disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 09:17

Property Description

Luxurious Accommodation with Stunning Views
Experience the breathtaking vistas of Waitemata Harbour and Albert Park from your private balcony at The Quadrant Hotel & Suites. Enjoy the convenience of free Wi-Fi and fully equipped kitchens in every room.

Prime Location in Auckland CBD
Located in the heart of Auckland's Central Business District, our hotel is a short stroll away from popular attractions like Spark Arena, University of Auckland, and Queen Street's vibrant shopping and dining scene.

Modern Amenities and Personalized Service
Relax in our stylish apartments featuring IP Smart TVs, USB charging ports, and international adapters. Let our tour desk assist you in discovering the best local spots and organizing your travel plans.

Book now to indulge in a luxurious stay with unparalleled views and top-notch service at The Quadrant Hotel & Suites.

Important information:

Please note that this hotel has a strict "No Party Policy". Any violation of this policy will result in eviction from the property and additional cleaning fees.

Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.

You must show a valid credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation.

Please note that there is a 3.15% charge when you pay with a credit card.

Please note that luggage storage facilities are limited and subject to availability.

All guests above 12 years of age need to have a COVID-19 vaccine pass.

It is advisable to send a copy of the COVID-19 vaccine pass. by email to reservations to save time during Check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 25 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Adults stay for NZD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs NZD 40 per day.

Location

Guest Reviews

7.3
Based on 6436 reviews
Cleanliness: 5.69
Service: 7.66
Location: 9.7
Room Quality: 6.65
Amenities: 7.68
Value for Money: 6.64
Food and Beverage: 6.69
Overall Experience: 7.66
B
Brianna couple nz
10
Pros:

Lovely

2026-06-20 via Nuitee
J
Jane extended_group nz
8
Great stay. Stayed here twice now.
Pros:

Great apartment with awesome views

Cons:

Freezing cold in the hallways

2026-06-19 via Nuitee
D
Debby couple nz
3
Average. The smell was very unpleasant
Pros:

Was in a good location - an e-scooter ride to the sky tower and the quay

Cons:

Our room smelt terrible - may have just been our room but had to leave the sliding door to the balcony open when we went out

2026-06-19 via Nuitee
S
Samir extended_group np
8
My stay went well
Pros:

Everything

Cons:

Nothing lock in bathroom

2026-06-19 via Nuitee
L
Linda solo_traveller nz
9
Pros:

Great location good view from my room but wouldnt be for all rooms. Reasonable price. Comfy beds

Cons:

No space in bathroom for toiletries

2026-06-19 via Nuitee
P
Pierre-jean solo_traveller nc
8
Très bien dans l’ensemble.
2026-06-18 via Nuitee
B
Brijesh family_with_children nz
7
2026-06-18 via Nuitee
M
Musa couple nz
10
2026-06-17 via Nuitee
R
Raphael solo_traveller fr
10
2026-06-17 via Nuitee
G
Ghazali couple my
9
Clean, comfort and value for money.
2026-06-17 via Nuitee
M
Musa couple nz
10
2026-06-17 via Nuitee
M
Musa couple nz
10
2026-06-17 via Nuitee
A
Ashton solo_traveller nz
3
Never again. Rip off, and over poulated germ house.
Pros:

One staff member was a good guy, we chatted.
I had a roof over my head.

Cons:

I was put right by the lift, and i could hear every toilet flush run through the pipes which kept me awake all night - the only other room had broken aircon and was noisey, so no point moving - It is a student hall of reseidence, they pay $300 for a week, I paid $120 a night

The place is run down overall.

The lifts were always full, always a que
Someone was sick and i got sick from the congestion in the lifts - normally every lift would not be packed full, that was the probelm
The food was microwaved meals- and one ws 3/4 full of the takeaway container, the other was a 1.4 full which i returned, initially I heard them say "Well just fill with sace" and i called out at that point - no I want a refund.
They tried to not refund me, but the product ws not up to standard and by consumers act i am allowed a refund which they eventually gave after wasting 40min of my time.
One staff member was brilliant, we chatted and had a great yarn, good experience, but the next night the staff who manged the return was not good at all
I chopse this place due to promity to town and facilities - the "Sauna" was a consumer grade box for 4 which really I would allow on person in" the "Spa" was a portable personal spa - which with the over crowding and lack of cleanliness in the room, NO WAY was i getting in the germ-hub. The gym was a joke of out opf date machines - not even a cycle, it was one of those arms and pedals move in unison - again not the stadard that the advertisement indictaed it should be.

2026-06-16 via Nuitee
D
Doug solo_traveller nz
7
2026-06-15 via Nuitee
D
Doriane solo_traveller nc
9
2026-06-15 via Nuitee
R
Rachael solo_traveller nz
8
Pros:

Staff were friendly and helpful. Valet parking was great. Buffet breakfast was good plenty of choice. Location was good. Room was small but clean.

Cons:

Room was a bit dated

2026-06-15 via Nuitee
F
Forrester extended_group nz
8
Would use again next time in Auckland.
Pros:

We were only there for a night but had all we needed and was very clean. A handy location as we were joining a cruise next day.

2026-06-15 via Nuitee
E
Emily solo_traveller ca
10
Pros:

Excellent

Cons:

Nothing to say, it was good

2026-06-15 via Nuitee
J
Jenny family_with_children nz
9
2026-06-15 via Nuitee
A
Ash couple nz
7
2026-06-14 via Nuitee