DoubleTree by Hilton New York Midtown Fifth Ave

Hotels
•
Hilton Worldwide
7.8 (3784 reviews)
25 West 51st Street, Units 3 and 4, New York, New York, 10019 , New York , US
1-800-4458667

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Facilities

Fitness facilities
Health or beauty spa nearby
Proposal/romance packages available
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Small room size
Service delays
Limited amenities

Categories

Cleanliness
7.3
Rooms were mentioned as clean, but some issues noted with accessibility.
Service
8.3
Staff described as friendly and helpful, though some service delays noted.
Location
8.8
Great location for accessing major sites, repeatedly mentioned positively.
Room Quality
7.3
Rooms are small and have specific maintenance issues, but modern and clean.
Amenities
7.3
Limited amenities mentioned, but generally acceptable for standard hotel services.
Value for Money
7.8
Competitive rates, though some guests noted limitations like small rooms.
Food and Beverage
7.8
Good breakfast deal mentioned, though limited food options overall.
Overall Experience
7.8
Overall positive experience with some noted downsides.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:04

Property Description

Experience the vibrant heart of New York City at the DoubleTree by Hilton New York Midtown Fifth Ave, where modern luxury meets unparalleled convenience.

Recreational Facilities
Stay active with our state-of-the-art 24-hour fitness center, ensuring you can work out whenever you wish.

Comfort and Connectivity
Each of our 230 guest rooms is equipped with complimentary wireless internet, ensuring you stay connected, as well as LCD televisions for your entertainment.

Prime Location
Enjoy the landscape of the city with iconic landmarks like Times Square, the Museum of Modern Art, and Rockefeller Center just a short walk away, making every moment memorable.

Don't miss the chance to book your perfect NYC getaway today!

Important information:

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Property Accessibility

Total Disability Score: 53.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Room Max Guests Number: 3
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7.8
Based on 3784 reviews
Cleanliness: 7.3
Service: 8.3
Location: 8.8
Room Quality: 7.3
Amenities: 7.3
Value for Money: 7.8
Food and Beverage: 7.8
Overall Experience: 7.8
K
Kristiarsi • couple • us
8
Expensive but I guess it is midtown Manhattan.
Pros:

Clean, nice staff, location

Cons:

No place in lobby to sit/ wait, no bathroom, and elevator kind of slow

2026-05-30 • via Nuitee
D
Dianne • couple • us
9
2026-05-30 • via Nuitee
T
Tj • couple • es
4
Pros:

Location

Cons:

The bed and the toilet where that close that i could literaly pee from the bed and not miss very cramped room not confortable huge ac unnit inside make loads of noise was either be hot or have a v8 rumbling in your room and in lobby no sofa or waiting area

2026-05-30 • via Nuitee
K
Kuliš • family_with_children • hr
1
vrlo loše iskustvo. kršenje prava gosta, kupca. neprofesionalnost, ne vrijedi novaca.
Pros:

U ovom Hilton hotelu sam doživjela posebno loše iskustvo, dosad neviđeno u mojih 30 godina prakse, a moj posao je hotelijerstvo i turizam. prilikom rezervacije hotela 5630896340 odabrana je opcija noćenja bez doručka uz ponudu doplate doručka u hotelu u iznosu od 18 US$. kad sam zatražila doručak u hotelu po oglašenoj cijeni i onoj koja mi je u potvrdi rezervacije napisana, doživjela sam vrlo loše ophođenje prema gostu bez ikakvog razgovora ili izvinjenja te su mi drsko odbili nadoplatu jer nemaju doručak kakav oglašavaju, upućena sam u restoran na 7 kat na doručak po narudžbi, koji sam na kraju platila nikad više u svom životu, 70 US$. doručak je bio srednje loš, konobar vrlo mrzovoljan i neljubazan. pored svega navedenog ovdje se radi o kršenju prava potrošača i takvoj prevari oblašavanja na booking.com tako savjetujem gostima koji odaberu ovaj brend hotela a i rezervaciju preko ove platforme ta razmisle o drugim opcijama. recenzije su vrlo loše i NE preporučujem ovaj hotel. osoblje na recepciji je vrlo neljubazno i nezainteresirano. aparat za kafu u sobi neispravan. baterija na vratima sobe za ulaz karticom prazna tako da sam se morala vratiti 2 puta sa 21 kata na recepciju da se to popravi kako bi ušla u sobu. sat budilica alarm u sobi podešen je na 6 sati ujutro od prethodnoh gosta te me je budio 2 jutra uzastopno, jer nije resetiran prilikom pripremanja za novog gosta i spremanja sobe. užas za mene jer sam promijenila vremenske zone i jos dodatno kad uspijem spavati budi me alarm u sobi koja nije uređena za novog gosta.

Cons:

zbog lokacije, vjere u reputaciju Hilton hotela kao i platforme Booking.com sam bila rezervirala ovaj hotel, ali vjerujte da u okolici ovog hotela ima puno dobrih opcija. zaobiđite ovaj.

2026-05-30 • via Nuitee
E
Emilio • solo_traveller • cl
9
2026-05-30 • via Nuitee
T
Tinatini • couple • ge
10
2026-05-30 • via Nuitee
T
Thera • solo_traveller • us
10
2026-05-30 • via Nuitee
R
Roman • couple • ua
9
Excellent balance between convenience and comfort. Close to the main sights without the constant crowds and noise of Tim
Pros:

We enjoyed our stay overall. The location was excellent — close enough to all the main attractions, yet far enough from the crowds and noise of Times Square to provide a more relaxing atmosphere. It was easy to explore the city while still having a peaceful place to return to at the end of the day.

Cons:

The only drawback was the room size. Travelers with multiple large suitcases may find the space somewhat limited, making it a bit challenging to move around comfortably.

2026-05-29 • via Nuitee
S
Sundus • couple • gb
5
Pros:

Location and cleanliness are the best features

Cons:

You can hear everything that goes on outside your room in the corridor, whoever stays next door, and even outside on the streets so don’t expect a good nights sleep, this had nothing to do with the staff, they allowed us to move rooms which showed how good of a service they gave.

2026-05-29 • via Nuitee
A
Annelise • couple • us
10
2026-05-29 • via Nuitee
S
Samantha • solo_traveller • gb
10
Pros:

Location, rooms, reception staff, cleanliness, maids.

Cons:

Nothing.

2026-05-29 • via Nuitee
X
Xinling • solo_traveller • gb
7
Good location bad sound proofing
Pros:

Staff were friendly and the location is really good!

Cons:

The room is not as sound proofing as other hotels I’ve stayed at, and rooms are very close to each other

2026-05-29 • via Nuitee
M
Mehmet Can • couple • tr
9
2026-05-28 • via Nuitee
A
Anna • solo_traveller • ua
8
As expected
Pros:

After some awful experience with another hotel in NY this time I've decided to stay at one of the Hilton. At least you know what to expect, nothing special, but also nothing awful, just good hotel for few days in really good location for my plans.

Cons:

One elevator was out of order whole week creating a long waiting line on every floor, annoying.

2026-05-28 • via Nuitee
L
liliana • couple • co
9
Increíble
Pros:

Ubicación

Cons:

Q las personas asi sepan español no te ayudan con idioma

2026-05-28 • via Nuitee
S
Sameer • couple • ae
8
2026-05-28 • via Nuitee
M
Michelle • couple • us
8
2026-05-28 • via Nuitee
L
liliana • couple • co
9
Genial ubicación
Pros:

Ubicación

Cons:

E personal de recepción y restaurante no son amables

2026-05-28 • via Nuitee
G
Gülnihal • couple • tr
10
2026-05-28 • via Nuitee
W
Wenjie • solo_traveller • us
9
2026-05-28 • via Nuitee