Best Western Hotel Santa Caterina

Hotels
•
Best Western
8.5 (648 reviews)
Via Santa Caterina 42/b , Acireale , IT
+39 095 763 3735

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Good breakfast and on-site restaurant
Comfortable, spacious rooms
Free/on-site parking
Convenient location for town and shore
Cons:
Pool in need of maintenance (dirty, missing tiles, moss)
Noise from nearby road and railway for some rooms
Some rooms/bathrooms feel dated; minor equipment issues (hairdryer)
Pool area small with limited loungers

Categories

Cleanliness
8
Generally reported as clean in rooms and public areas, though several reviews call out a poorly maintained/dirty pool area (green moss, missing tiles) which lowers perceived overall cleanliness.
Service
8.7
Consistently praised staff: described as friendly, helpful (assisting with toll matter, early room access, attentive personnel), multiple thank-yous to specific staff members; service is a strong positive.
Location
8.3
Good location for walking to town and near the shore; convenient parking. Some guests note noisy proximity to a busy road and railway and that the area on arrival by car can feel run-down.
Room Quality
8
Rooms described as spacious and comfortable but somewhat dated; bathrooms and some amenities (hairdryer) noted as needing refresh or replacement.
Amenities
7.5
Pool and pool-area are a key amenity but receive frequent criticism (small, in need of maintenance/cleaning, limited loungers); free parking and restaurant are positives but pool issues reduce the amenities score.
Value for Money
8.8
Multiple reviews state the hotel offers good value for money, with positive comments about pricing relative to quality, parking and included breakfast supporting perceived value.
Food and Beverage
8.9
Restaurant and breakfast repeatedly praised as very good or excellent, with local patrons visiting; a few notes of skimpy breakfast portions in isolated reviews but overall F&B is a strong point.
Overall Experience
9.8
Overall sentiment is very positive: many recommend the hotel, highlighting friendly staff, good restaurant/breakfast, comfortable rooms and pleasant pool area despite maintenance concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Breathtaking Views and Modern Comforts

Santa Caterina Hotel offers stunning views of the sea and Acireale, along with a swimming pool and top-notch restaurant. The guest rooms are equipped with luxurious amenities including hydromassage showers, LCD TVs, and free internet access. Most rooms also feature balconies with sea views.

Luxury and Gastronomy

Formerly a country house, Santa Caterina is now a luxurious four-star hotel. Guests can enjoy a delicious buffet breakfast and savor Sicilian cuisine and wines at the restaurant overlooking La Timpa Nature Reserve.

Convenient Location

Located just a short walk from the main square, Santa Caterina Hotel provides easy access to Taormina, Acitrezza, and Catania via the SS 114 state road. Experience the perfect blend of comfort, luxury, and convenience at Santa Caterina Hotel.

Important information:

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Sun, Nov 1, 2026 until Wed, Mar 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTA

Location

Guest Reviews

8.5
Based on 648 reviews
Cleanliness: 8
Service: 8.7
Location: 8.3
Room Quality: 8
Amenities: 7.5
Value for Money: 8.8
Food and Beverage: 8.9
Overall Experience: 9.8
T
Traunig • extended_group • it
8
Pros:

Das Essen im Restaurant sehr gut

2026-10-22 • via Nuitee
M
Marcello • extended_group • it
10
2026-10-18 • via Nuitee
I
isabella • couple • it
8
2026-10-16 • via Nuitee
M
Michael • couple • ie
9
Fuctional
Pros:

Friendly staff who assisted with a toll matter and provided print out in English.

Cons:

All satisfactory.

2026-10-11 • via Nuitee
I
Ilse • couple • nl
8
2026-10-09 • via Nuitee
A
Azijada • solo_traveller • ba
9
2026-10-08 • via Nuitee
A
Adina • couple • kz
10
Очень классный отель, отзывчивый персонал. Все советую.
Pros:

Очень уютные номера, чисто и вкусные завтраки

Cons:

Все понравилось

2026-10-08 • via Nuitee
N
nathalie • couple • fr
10
Belle adresse
Pros:

Bel hôtel même si l’environnement proche lorsque l’on arrive en voiture n’est pas très engageant ! (Voie ferrée, route passante et bâtiments environnants très défraîchis). A l’intérieur très belle surprise ; les chambres sont au calme et sont spacieuses. Il y a en prime une vue sur la mer !
Le petit déjeuner est très complet et le personnel est très attentionné.
Le restaurant est aussi très bon si on ne veut pas aller au centre ville.
On peut facilement garer la voiture.

Cons:

Rien

2026-10-07 • via Nuitee
A
Alessandro • extended_group • it
10
2026-09-13 • via Nuitee
C
Camille • couple • fr
9
Très bien.
Pros:

L’emplacement.
Le personnel.
La piscine.

Cons:

Mériterait un petit rafraîchissement.
Isolation sonore pas terrible.

2026-09-06 • via Nuitee
N
Nassir • couple • fr
8
Un hôtel confortable proche du centre-ville de Acireale
Pros:

Chambre confortable et spacieuse.
Proche du centre de Acireale.

Cons:

Sèche cheveux en fin de vie
La salle de bain mériterait d’être remise au goût du jour

2026-09-05 • via Nuitee
S
Stephen • couple • gb
7
Easy to walk into the centre, but wouldn’t book again unless the pool / area had a makeover
Pros:

Rooms

Cons:

Overlooked a busy dual carriage way , the train ran right at the back of the pool. We booked this hotel also because of the pool, however the pool is in desperate need of maintenance, it was dirty, tiles missing , green moss everywhere black grit like substance all around the edge ,it desperately needed cleaning as did the lounge area, surprising as the rest of the hotel was clean.

2026-09-04 • via Nuitee
J
Jonas • solo_traveller • de
10
2026-09-03 • via Nuitee
P
Pappalardo • couple • it
9
2026-08-30 • via Nuitee
M
Matthew • family_with_children • mt
8
Good location, good value for money
Pros:

Good location
Clean
Friendly staff
Good breakfast
Restaurant at home - excellent

Cons:

None

2026-08-30 • via Nuitee
C
Carlo • extended_group • it
10
Personale cordiale è un particolare ringraziamento a Fabiana
Pros:

Tutto

2026-08-24 • via Nuitee
S
Semjonovs • solo_traveller • de
8
2026-08-24 • via Nuitee
A
Andrzej • couple • pl
10
Udany pobyt. Polecam dla podróżujących samochodem.
Pros:

Super śniadanie. Bardzo dobra restauracja na miejscu - często na obiady przychodzą miejscowi. Fajny basen i leżaki na miejscu. Bezpłatny parking.

2026-08-18 • via Nuitee
A
Andrea • extended_group • it
4
Il cliente in alcuni casi va comunque rispettato
Pros:

Non posso saperlo purtroppo

Cons:

Non essere venuti minimamente incontro al cliente. Capisco che il regolamento dava ragione a loro ma almeno un piccolo rimborso o un voucher parziale spendibile in un altro momento ci poteva essere!

2026-08-16 • via Nuitee
G
Giovanni • solo_traveller • fr
9
2026-08-13 • via Nuitee