Hotel Palazzo Ognissanti

Hotels
7.8 (1593 reviews)
Via Maso Finiguerra 12 , Florence , it

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Good breakfast options
Cons:
Cleanliness issues
Room quality concerns
Breakfast service complaints

Categories

Cleanliness
6.66
Some reviews mention poor cleanliness and issues with the bathroom.
Service
8.63
Positive mentions of attentive and friendly staff.
Location
9.17
Described as excellent and convenient for city exploration.
Room Quality
6.62
Mixed feedback; some rooms described as small and outdated.
Amenities
7.65
Noted basic amenities, but some positive qualities mentioned.
Value for Money
8.11
Good value for the location, but some felt the quality was lacking.
Food and Beverage
7.66
Breakfast has positive mentions, but some complaints about the availability.
Overall Experience
7.93
General feedback suggests a satisfactory stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:37

Property Description

Luxurious Accommodations

Indulge in the classic-style decor of our air-conditioned rooms, each equipped with free Wi-Fi, a flat-screen satellite TV, and a minibar. Upgrade your stay with a room featuring a tea and coffee maker, or even a balcony or terrace upon request.

Concierge Services

Our dedicated staff at the 24-hour reception are here to enhance your experience. Let us arrange visits to renowned galleries like the Uffizi and Accademia, or provide recommendations for the best dining spots and activities in Florence.

Prime Location

Located just a short stroll from Santa Maria Novella Train Station, Hotel Palazzo Ognissanti offers convenience and charm. Explore iconic landmarks such as Ponte Vecchio and Florence Cathedral, with Mercato Centrale nearby for a taste of local delights.

Book your stay now at Hotel Palazzo Ognissanti for a memorable Florence getaway.

Important information:

Small pets allowed with extra charge €15.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for € 35 per person per night when using an existing bed.
    Children up to and including 12 years old stay for € 35 per person per night when using an available extra bed.
    People 13 years old and over stay for € 55 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 30 per day.

Location

Guest Reviews

7.8
Based on 1593 reviews
Cleanliness: 6.66
Service: 8.63
Location: 9.17
Room Quality: 6.62
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 7.93
A
Alexandre • solo_traveller • br
9
2026-05-30 • via Nuitee
G
Gissella • solo_traveller • cl
8
Pros:

La ubicación

Cons:

La cama, muy pequeña y dura.

2026-05-30 • via Nuitee
T
Teppo • solo_traveller • fi
8
Pros:

Sijainti hyvä. Aamiainen hyvä.

Cons:

Kadulla vilkasta toimintaa aamusta.

2026-05-30 • via Nuitee
A
Ana irma • extended_group • co
8
Bien
Pros:

El señor de la recepción muy amable. Y nos guardaron las maletas dos dias.

Cons:

La señora encargada del desayuno poco amable

2026-05-30 • via Nuitee
C
Carla Paula • solo_traveller • pt
7
Pros:

Localização. Muito perto do centro histórico.Muito próximo da estação de comboios e metro de superfície.

Cons:

Isolamento de som fraca, casa de banho a necessitar de melhorias.

2026-05-30 • via Nuitee
S
Susi • solo_traveller • ch
8
2026-05-30 • via Nuitee
O
Otakar • solo_traveller • cz
10
2026-05-29 • via Nuitee
T
Tamra • solo_traveller • us
9
Pros:

The hotel was great!

Cons:

The location for me was a bit farther than I thought it would be.

2026-05-29 • via Nuitee
M
María Isabel • solo_traveller • es
9
Pros:

Limpieza en las instalaciones y buena ubicación

2026-05-29 • via Nuitee
L
Larissa • couple • br
7
Pros:

Equipe extremamente prestativa, com disponibilidade para informações adicionais e possibilidade de guardar malas antes do check-in.
Cafe da manhã bom.

Cons:

A estrutura dos quartos é antiga e o ar condicionado central não funcionou adequadamente durante a permanência. A iluminação do quarto também ficou a desejar

2026-05-29 • via Nuitee
S
SueS76 • solo_traveller • gb
8
2026-05-28 • via Nuitee
Y
Yasemin • family_with_children • tr
9
Pros:

Otelin konumu çok iyi tren istasyonuna yürüme mesafesinde, otel temiz, gün içerisinde filtre kahve ikramları var, Kahvaltı gayet güzeldi ve yeterliydi. Memnun kaldım.

Cons:

Banyolardaki duş alanları yenilenmeli. Odaların aydınlatması yetersiz, oda abajurlar ile aydınlatılıyor ancak hepsi açılsa dahi karanlık kalıyor.

2026-05-28 • via Nuitee
G
Graziella • solo_traveller • fr
8
Une très bonne adresse pour se reposer après une journée de visite.
Pros:

L’accueil très professionnel, et la disponibilité sans faille du personnel.
la chambre spacieuse, le petit déjeuner, la possibilité d’avoir un parking.
L’emplacement de l’hôtel. La propreté, la modernité et le calme.
La Clim, Le double ascenseur !
Nos petits chiens remercient également pour l’accueil bienveillant !!!!

Cons:

Rien

2026-05-28 • via Nuitee
E
Emmanuel • couple • fr
8
TRES BON SEJOUR, CONSEILS AVISES
Pros:

LE PERSONNEL S'EST MONTRE D'UNE COURTOISIE ET D'UNE AIDE TRES AGREABLE, REMARQUABLE

Cons:

PRESENCE DE MOUSTIQUES EN CHAMBRE, MANQUE DE VARIETE DE FRUITS AU SIROP AU PETIT DEJEUNER

2026-05-27 • via Nuitee
G
GEORGIOS • solo_traveller • it
10
2026-05-27 • via Nuitee
V
Victoria • couple • sa
10
2026-05-26 • via Nuitee
V
Vergani • extended_group • it
9
Staff molto cordiale e disponibile
Pros:

Colazione abbondante e varia. Camera spaziosa e letto comodo.

2026-05-25 • via Nuitee
D
Debby • extended_group • za
10
What a great stay thank you for having us.
Pros:

The location is so perfect for a quick trip exploring Florence

Cons:

The location and breakfast

2026-05-23 • via Nuitee
S
stephen • couple • mt
6
Recommend it cause it’s clean close to central
Pros:

Clean and the stuff were brilliant

Cons:

Only a shower head so you have to wash your hair twice a day or every time you take a shower. So imagine my wife how she reacted 🙄

2026-05-22 • via Nuitee
R
Richard • couple • gb
8
Cons:

Plug in basin did not work - had to shave under running water. Reported first morning and again on departure 5 days later.

2026-05-21 • via Nuitee