The Shilla Jeju

Hotels
•
The Shilla
8.9 (775 reviews)
75, Jungmungwangwang-ro 72beon-gil , Seogwipo , kr
+82 64-735-5114

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable facilities
Good food quality
Cons:
Service inefficiencies
High prices for amenities

Categories

Cleanliness
8.86
The facilities were noted as clean, though some guests mentioned operational issues.
Service
9.33
Staff were consistently described as friendly and helpful, especially in recovering lost belongings.
Location
8.87
Close to the beach and enjoyed local attractions, although some amenities are a distance away.
Room Quality
8.82
Rooms were described as comfortable and spacious, with good cleanliness.
Amenities
8.55
Good amenities available, but issues like reservation inefficiencies mentioned by guests.
Value for Money
8.41
Some guests felt the pricing was on the higher side for the value received.
Food and Beverage
9.16
Food quality, particularly at the breakfast buffet, was praised by guests.
Overall Experience
9.23
Overall, guests had a memorable experience, with several highlights mentioned, despite some disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:34

Property Description

Luxurious Accommodations with Stunning Views

The Shilla Jeju offers a luxurious stay just a short walk from Jungmun Beach. Enjoy beautifully air-conditioned rooms with picturesque views of either the mountains or the ocean. Each room is equipped with modern amenities including a flat-screen TV, minibar, and in-room safe.

Unmatched Dining and Leisure Facilities

Indulge in a culinary journey with 6 dining options ranging from Korean delicacies at Cheonjee Restaurant to Japanese fare at Hinode. Relax and rejuvenate at the fitness club's spa pools, sauna, indoor and outdoor pools, and hot tub. Children can have fun at the kids' playroom while adults unwind.

Convenient Location and Exceptional Services

Conveniently located near Yeomiji Botanical Garden, The Shilla Jeju also offers free WiFi, free parking, and free rental services for infant goods. Experience top-notch hospitality and book your stay now at The Shilla Jeju.

Important information:

Please be noted that an extra bed for terrace rooms cannot be requested but bedding can be added.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CJU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People no matter the age stay for KRW 48,400 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 775 reviews
Cleanliness: 8.86
Service: 9.33
Location: 8.87
Room Quality: 8.82
Amenities: 8.55
Value for Money: 8.41
Food and Beverage: 9.16
Overall Experience: 9.23
K
KOJI • family_with_children • jp
9
2026-07-25 • via Nuitee
Y
YUJIN • extended_group • kr
9
제주중문호텔 신라^^
Pros:

주말에 이용했는데 수영장 라이브공연이 너무나 좋았습니다

Cons:

객실 내 시설이 노후화된 것 말고는 딱히 없었습니다

2026-07-19 • via Nuitee
L
Luke • extended_group • au
7
2026-07-15 • via Nuitee
현석 • couple • kr
10
2026-07-12 • via Nuitee
J
Juliet • couple • us
10
I recommend the Shilla Jeju to anyone looking for a high quality resort experience with comprehensive amenities and outs
Pros:

This is the nicest resort property I have ever stayed at. The service from every aspect--welcoming at front door, check in, concierge, housekeeping, every dining venue we tried (parkview, glamping), pool facilities --was exceptional--always kind, thoughtful, and helpful, never pushy, high pressure, impatient, or dismissive. The lounges, lobby, and exterior grounds were well laid out and very clean with beautiful views, artwork, fresh orchids, and plenty of room for strolling while also providing plenty of seating. Parking is perfectly located and complimentary. Room was beautiful and good size with beautiful views over pool and gardens with ocean in distance. All food services we tried were outstanding and plentiful. Business center services outstanding. Pools, sauna wonderful. Overall value of service and amenities is extremely high. I also appreciated the family-friendly atmosphere.

Cons:

There is nothing I did not like about the property. It was perfect and exceeded expectations in every way for what I was looking for. The only thing I would have liked would be access to beaches nearby.

2026-07-07 • via Nuitee
반포이씨 • family_with_children • kr
10
2026-06-30 • via Nuitee
K
kian guan • couple • sg
10
Excellent, best hotel than Grand Hyatt
Pros:

Excellent service

Cons:

None

2026-06-28 • via Nuitee
S
Seung-Ho • solo_traveller • us
10
2026-06-24 • via Nuitee
K
KH • family_with_children • tw
9
2026-06-23 • via Nuitee
T
Tomas • solo_traveller • sg
9
2026-06-22 • via Nuitee
J
Ji-In • family_with_children • kr
10
Pros:

늘 항상 방문할 때 마다 기분이 좋아지는 곳 입니다. 비록 비가 와서 이번에 많은 것들을 즐기지는 못했지만 항상 설레는 방문입니다. 특히 파크뷰에서의 식사는 말할 것도 없이 완벽하며, 다른 곳들과 비교가 불가능합니다.

Cons:

파크뷰의 식사는 정말 만족하고 붐비지 않아 좋지만 4박을 있다보니 조금 메뉴의 변경이 있으면 좋을 것 같습니다. 하지만 너무 만족하고 있는 숙소라 이 역시 아쉬워서 하는 이야기일 뿐 절대 불만은 아닙니다.

2026-06-21 • via Nuitee
J
JINHONG • solo_traveller • kr
10
2026-06-14 • via Nuitee
H
Hoho • family_with_children • kr
10
아이들과 함께 편안하게 즐기기 좋은 숙소
Pros:

아이들과 함께 방문했어요~~~
온돌방으로 예약하니 아이둘과 엄마는 침대에서 자고
1인 요가 따로있어서 거기서 남편이 자니 괜찮았어요 ㅎㅎ
온돌방이 저는 아이들과 활동하기에 좀 더 청결하고 좋았던것같아요
처음 방문했는데 너무 만족스러웠어요
수영장도 이용 가능하고~~~~ 미리 준비안하고 갔는데 수영복 대여 가능해서 (유료) 편하게 이용했어요
왜 신라호텔 추천하는지 알겠어요~~~ 다음에도 제주도 오게 된다면 신라호텔 고려할것같아요!
아이들 시간 보낼 수 있는 공간들(키즈클럽, 짐보리)도 있고 아침에 동물 먹이주기 프로그램(무료) 도 있어서
너무 좋았어요!!!
조식도 먹어봤는데 계란요리도 직접해주시고
어쨌든 전체적으로 너무너무 좋은 방문이었습니다.

2026-06-11 • via Nuitee
R
Raquel • extended_group • pt
5
Cons:

A localização. Não existir nenhum welcome drinks .

2026-06-08 • via Nuitee
Y
yeon ok • family_with_children • kr
9
2026-06-04 • via Nuitee
B
BONNIE • couple • au
8
An enjoyable stay
Pros:

Well appointed with good facilities
Staff very efficient and friendly
Nurse on site very helpful as I sprained my foot and received very good treatment, ice pack etc

Cons:

A little pricey at the lounge for drinks in comparison to other 4-5 stars hotels

2026-06-04 • via Nuitee
A
Adelinelhl • family_with_children • sg
9
Anyway we love the hotel so much
Pros:

We love the heated pool for outdoor and indoor and also the entertainment at the hotel. Love the small details for the whole area especially the way to the beach

Cons:

Probably the mattress and pillow

2026-06-03 • via Nuitee
M
Mijin • family_with_children • kr
10
Pros:

편안하고 부대시설이 정말 좋았습니다. 특히 사우나 너무 좋네요

Cons:

시설이 낡은건 어쩔수 없지만 드라이기같은 교체가 가능한 디바이스들이 낡은건 조금 아쉽습니다.

2026-06-01 • via Nuitee
형식 • solo_traveller • kr
10
Pros:

I like it the staff were kindness friendly

Cons:

None

2026-05-28 • via Nuitee
O
Oliver • couple • gb
7
Great rooms and exceptionally polite and helpful staff
Pros:

Room was large and refreshed regular by the wonderful house maids. The pools and spaces around them great with nice menu at the pool bar. Again impeccable service.

Cons:

Disappointed the adult pool was addition fee for all the surrounding sunbeds. The Hinode Japanese restaurant was pretty disappointing considering it was the up market choice in a 5 star hotel…

It’s a huge resort complex with traditional (perhaps dated) styling. We had a garden/pool facing room which meant every evening from 7-9pm you can hear the performing acts, some may like this (we didn’t so much)

2026-05-27 • via Nuitee