Hampton Inn & Suites Jacksonville-Airport

Hotels
•
Hampton Inn
8.4 (1213 reviews)
13551 Airport Court , Jacksonville , US
+1 904-741-4001

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Great location
Cons:
Cleanliness issues
Outdated facilities
Dirty rooms

Categories

Cleanliness
7.79
Mixed reviews about cleanliness, some rooms mentioned as dirty.
Service
8.76
Friendly staff mentioned positively multiple times.
Location
9.3
Many reviews highlight the great location near the airport.
Room Quality
7.75
Several comments about outdated fixtures and cleanliness issues.
Amenities
8.28
Good breakfast options highlighted, but some amenities could be improved.
Value for Money
8.24
Reviewers felt they received a good value for the price.
Food and Beverage
8.79
Breakfast received positive comments but was noted for missing fruits.
Overall Experience
8.26
Overall positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:04

Property Description

Convenient Location
Located just a 7-minute drive from Jacksonville International Airport, Hampton Inn & Suites Jacksonville-Airport offers a perfect starting point for your travels.

Comfortable Accommodations
Relax in rooms featuring a flat-screen TV, microwave, and refrigerator. Work comfortably at the ergonomic desk or take a dip in the outdoor pool.

Amenities Galore
Enjoy a complimentary hot breakfast, free WiFi, airport shuttle service, and access to a 24-hour convenience store, business center, and fitness center.

Book your stay now at Hampton Inn & Suites Jacksonville-Airport for a seamless travel experience!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Location

Guest Reviews

8.4
Based on 1213 reviews
Cleanliness: 7.79
Service: 8.76
Location: 9.3
Room Quality: 7.75
Amenities: 8.28
Value for Money: 8.24
Food and Beverage: 8.79
Overall Experience: 8.26
E
Elaine • solo_traveller • us
10
Great stay close to airport with great shuttle service
Pros:

Very close to airport and had shuttle, also very clean

Cons:

Nothing

2026-10-14 • via Nuitee
N
Noreen • couple • us
8
2026-10-13 • via Nuitee
W
William • solo_traveller • us
10
We’d stay here again whenever we visit.
Pros:

Even though construction, what’s going on at the property, both the staff at the hotel and the construction workers were very courteous and helpful. A special shout out to Camara who won the extra mile and helped us bring down our luggage because of a power outage in the general area. Additionally, everyone was very special, especially the front desk.

Cons:

Nothing we didn’t like

2026-10-10 • via Nuitee
D
Douglas • solo_traveller • us
10
Awesome hotel for the price.
Pros:

Very spacious rooms and well maintained. Front desk personnel were very pleasant to talk to.

Cons:

I wasn't impressed with the continental breakfast. I would have liked to had some cold cereal available but I'm not a big breakfast eater.

2026-09-16 • via Nuitee
M
Manuel • couple • us
10
Pros:

Near the airport

2026-09-14 • via Nuitee
T
Tasha • couple • us
5
Pros:

Staff was very nice at the front desk.

Cons:

Hotel was being remodeled so was very dingy and unclean. Room was just ok, could have been cleaner. Be skirts had stains on them an bathroom was moderately clean.

2026-09-10 • via Nuitee
J
Joyelle • couple • us
10
2026-09-10 • via Nuitee
K
Katrin • couple • us
8
Some unpleasant surprises during otherwise ok stay.
Pros:

Modern and clean, conveniently close to airport, shuttle available.

Cons:

In the evening Front desk staff was hard to get a hold of. The phone rang for minutes. I tried to make a reservation for the shuttle next morning, but staff member messed it up. Fortunately the person on staff in the morning caught it and got me onto the shuttle.
Also: the key card promises Free WiFi, but the system then forces you to sign up for the Hilton loyalty program in order to access it, grabbing your data and flooding you with emails. Despicable.

2026-09-09 • via Nuitee
J
James • couple • us
10
Enjoyable
Pros:

Good

2026-09-06 • via Nuitee
R
RODNEY • couple • us
10
2026-08-31 • via Nuitee
C
Campbell • couple • us
10
Ok
Pros:

Ok

Cons:

Paying 10 dollars extra per day to park on your property.

2026-08-29 • via Nuitee
F
Floralba • couple • us
9
2026-08-21 • via Nuitee
F
Facundo • solo_traveller • ar
8
Pros:

Todo normal. Nada excepcional.

Cons:

Están en reformas y lo avisan, se verá muy linda ndo cuando las terminen. Es antiguo.

2026-08-18 • via Nuitee
M
Monika • family_with_children • pl
10
2026-08-12 • via Nuitee
D
Dirk • family_with_children • de
9
Erstmal ankommen und ausschlafen!
Pros:

Sehr nettes Team. Frühstück mit Obst und allem was man braucht. Alles sauber und okay.

Cons:

Gebühren für Parkplatz. Ansonsten alles prima.

2026-08-12 • via Nuitee
R
Robert • couple • de
1
2026-08-11 • via Nuitee
L
Leslie • extended_group • us
6
Great facility, needs more friendly staff especially at the front end.
Pros:

Very clean, great location for airport and cruise terminal access.

Cons:

Front staff was very unfriendly, did not use my husband’s honor member number after trying to tell her twice. Then she became very short with us about it.

2026-08-08 • via Nuitee
L
Leon • solo_traveller • us
10
Pros:

location! staff. very comfy room

2026-08-06 • via Nuitee
J
Julie • couple • us
8
Enjoyable.
Pros:

Close to the airport. Overall clean.

Cons:

Out dated.

2026-08-04 • via Nuitee
I
Ingo • couple • us
7
Pros:

Room clean, beds good.

Cons:

The bathtub/shower setup is unsuitable for older people, and the breakfast buffet selection was very poor. No sausages, no pastries, no scrambled eggs, and just one waffle iron for a large number of guests. Unfriendly receptionist—if you don't feel like doing your job, you should stay home. Parking $10???

2026-08-03 • via Nuitee