Petit Palace Plaza España

Hotels
•
Petit Palace
8 (551 reviews)
San Bernardo 3, Madrid, Madrid, 28013 , Madrid , ES
34-91-5425115

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Pets allowed

Facilities

Free bicycles on site
Offsite parking discounted rates available
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Cons:
Cleanliness issues
Inadequate amenities
High breakfast cost

Categories

Cleanliness
7.08
Some issues noted, including complaints about maintenance and cleaning in some rooms.
Service
9.05
Staff were often described as friendly and helpful.
Location
9.09
Multiple reviews praised the hotel's great location in the center of Madrid.
Room Quality
7.54
Some rooms had issues like noise and blocked sinks, but many found them comfortable.
Amenities
7.57
Discussions about breakfast quality with suggestions for improvement.
Value for Money
8.03
Overall good value for the location, though breakfast was deemed overpriced.
Food and Beverage
7.58
Mixed feelings about breakfast options and setting.
Overall Experience
8.05
Overall a good experience, despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:36

Property Description

Experience a delightful stay at Petit Palace Plaza España, perfectly situated in the heart of Madrid, just steps from iconic attractions.

Unmatched Comfort
Relax in one of our 57 air-conditioned rooms, each equipped with a minibar and Smart TV for your entertainment. Enjoy complimentary wireless internet to stay connected during your visit.

Convenient Amenities
Start your day with a delicious buffet breakfast available daily and take advantage of room service for your dining needs. Our 24-hour front desk is always ready to assist with concierge services and luggage storage.

Prime Location
Nestled near Gran Via and the renowned Lope de Vega Theatre, explore significant landmarks like the Royal Palace and Plaza Mayor just a short walk away.

Embrace the charm of Madrid at Petit Palace Plaza España—book your stay today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Cashless transactions are available

  • Pets

    Pets allowed

  • Covid

    Property does not offer onsite COVID-19 testing

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8
Based on 551 reviews
Cleanliness: 7.08
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 7.58
Overall Experience: 8.05
M
Maria Belen • solo_traveller • es
9
Pros:

Totalmente nuevo, en Gran Via. Personal super amable. Habitacion grande, moderna y camas muy comodas.

Cons:

Solo que todavia estaban terminando detalles y se oian las obras desde las 9 de la mañana.

2026-06-20 • via Nuitee
S
solange Vieira • solo_traveller • br
8
Pros:

Localização e limpeza do hotel

2026-06-20 • via Nuitee
M
Marcelo eduardo • couple • ar
10
Soñado
Pros:

La atención muy amable, el lugar muy confortable, super lindo y limpio.
La ubicación espectacular.

2026-06-17 • via Nuitee
K
Katrin • solo_traveller • gr
10
2026-06-16 • via Nuitee
M
miray • solo_traveller • tr
8
2026-06-16 • via Nuitee
M
Maria De La Paz • solo_traveller • ar
10
Excelente!!!
Pros:

Todo impecable, la habitación muy comoda, el baño amplio, el desayuno muy bueno, el personal de recepción muy amable y muy atento a nuestras necesidades, la ubicación ideal!

2026-06-15 • via Nuitee
M
Mauricio • solo_traveller • co
5
Pros:

Buen desayuno

Cons:

Instalaciones muy antiguas, con pocos servicios y obsoletas

2026-06-15 • via Nuitee
D
Daniele • couple • it
10
Pros:

Il personale della reception sempre gentile e disponibile.

2026-06-14 • via Nuitee
C
Cerrato • solo_traveller • it
10
Soggiorno a Madrid
Pros:

Un plauso speciale alle ragazze del ricevimento, specialmente a Denisa,muy amabile!!

Cons:

Niente,tutto bene.

2026-06-14 • via Nuitee
A
Ahumada • solo_traveller • cl
9
Sorpresiva experiencia
Pros:

Sin duda su excelente ubicacionp

Cons:

Nada

2026-06-11 • via Nuitee
J
Jenny • solo_traveller • au
8
2026-06-09 • via Nuitee
T
Tanju • couple • de
7
Pros:

Lage und toller Ausblick.

2026-05-25 • via Nuitee
M
Marquez • solo_traveller • ar
9
Pros:

Ubicación

2026-05-17 • via Nuitee
M
mirta liliana • solo_traveller • es
10
Breve pero muy agradable
Pros:

El personal muy profesional

Cons:

Nada

2026-05-08 • via Nuitee
E
Eduardo • solo_traveller • es
1
Pros:

Nada

Cons:

Cancelaron el mismo dia sin dar alternativa

2026-04-20 • via Nuitee
T
Théa Marie • couple • ch
10
2026-01-19 • via Nuitee
A
anat • family_with_children • il
10
מעולה
2026-01-19 • via Nuitee
A
Andrea • couple • at
10
2025-12-16 • via Nuitee
L
Lannys • extended_group • nl
8
Leuk hotel in het centrum
Pros:

Mooi hotel in het centrum van Madrid. Personeel was aardig. Zeker een aanrader

Cons:

Niets

2025-12-08 • via Nuitee
R
Rocio • family_with_children • es
8
Pros:

La ubicacion y la cama con las almohadas

Cons:

Me esperaba habotacion mas amplia y limpia

2025-11-23 • via Nuitee