Novotel Bucharest City Centre

Hotels
•
Novotel
8.4 (6475 reviews)
Calea Victoriei, 37B , Bucharest , RO
+40 21 308 8500

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent central location
Friendly and helpful staff (multiple mentions)
Generally clean rooms
Strong/bountiful breakfast options
Convenient for walking to attractions
Cons:
Rooms and bathrooms described as small
Pool/spa reported as too cold
Uncomfortable mattresses or soft pillows in several rooms
Gym small and under-equipped
Elevator maintenance issues and occasional key demagnetization
Parking expensive / value concerns

Categories

Cleanliness
8.6
Generally reported as clean across multiple reviews; several guests explicitly praised room cleanliness and housekeeping.
Service
9.3
Staff repeatedly described as friendly and helpful (mentions of reception and specific praise for 'Michaela'); some operational issues noted but service quality is a clear positive.
Location
9.8
Widely praised as central and ideal for walking to attractions; many reviews call the location perfect or excellent.
Room Quality
7.2
Multiple complaints about small rooms, small/old bathrooms, uncomfortable mattresses/pillows and sofa beds; room condition and size are common negatives.
Amenities
7
Several mentions of cold/unheated pool, under-equipped or very small gym, lack of in-room bar/amenities and issues with elevator buttons/towels/robes availability.
Value for Money
7.8
Mixed impressions: good location and service weighed against costly parking, some feel facilities (beds, gym, pool temperature) do not fully match the price.
Food and Beverage
8.8
Breakfast frequently described as excellent, varied and generous; a few reviews called breakfast unremarkable, but overall F&B (especially breakfast) is a strength.
Overall Experience
8.7
Overall positive stay for business and leisure thanks to location, friendly staff and cleanliness, tempered by small rooms and some facility/amenity shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Luxurious Accommodations
This 4-star hotel on Victoriei Boulevard offers modern and comfortable rooms with top-notch amenities such as air conditioning, LCD TVs, and minibars. The bathrooms feature both bathtubs and walk-in showers for your convenience.

Wellness and Dining
Enjoy complimentary access to the wellness centre with an indoor pool boasting artificial waves, a steam room, and a fitness area. Indulge in delicious regional-inspired cuisine and a vast selection of wines at the Winestone Victoriei 37 Restaurant, creating a memorable dining experience.

Convenient Location
Located near popular attractions like the University of Bucharest and Cismigiu Park, this non-smoking property provides easy access to Bucharest's historical centre and transport options like Piata Universitatii Metro Station. Book your stay at Novotel City Centre for a delightful and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OTP

Location

Guest Reviews

8.4
Based on 6475 reviews
Cleanliness: 8.6
Service: 9.3
Location: 9.8
Room Quality: 7.2
Amenities: 7
Value for Money: 7.8
Food and Beverage: 8.8
Overall Experience: 8.7
S
Stella • extended_group • gr
10
2026-11-07 • via Nuitee
G
Gochev • couple • bg
3
The hotel itself is not bad. It has a good location, decent rooms, and acceptable facilities. Unfortunately, the attitud
Pros:

The hotel has a good location, and overall, the building, rooms, and room layouts are quite good. The furnishings are average — certainly not luxurious, but far from poor. The hotel has the potential to offer a pleasant stay.

Cons:

The biggest problem with this hotel is the attitude of the staff. The level of service is extremely disappointing, and I genuinely believe the staff have a lot to learn about hospitality and customer service.

For example, there are outdoor tables in front of the hotel, yet in the evening you cannot sit there even to enjoy a drink, let alone have dinner. To me, this makes absolutely no sense.

Another frustrating experience was the check-in. I arrived at 3:00 PM, but my room was not ready. I had to wait an entire hour and was finally able to check in at 4:00 PM. Meanwhile, the following morning, I was expected to check out by 11:00 AM. I don’t consider this a reasonable or customer-friendly approach.

2026-11-07 • via Nuitee
T
TUVAŞ • family_with_children • tr
5
2026-11-06 • via Nuitee
O
Ofir • family_with_children • il
9
2026-11-06 • via Nuitee
K
Katerina • family_with_children • gr
10
2026-11-05 • via Nuitee
B
barak • couple • il
10
Very nice and clean
Pros:

Everything

Cons:

Nothing

2026-11-05 • via Nuitee
K
Katerina • family_with_children • gr
10
2026-11-05 • via Nuitee
J
Jürgen • extended_group • at
9
Sehr gut, alles top
Pros:

große Zimmer, insgesamt gepflegt und sauber, tolles Frühstück, alles OK

2026-11-04 • via Nuitee
S
SHARON • solo_traveller • il
10
מלון מומלץ, ארוחת בוקר מעולה
Pros:

מיקום מרכזי מאוד, חלון גדול בחדר
מיטה נוחה מאוד, ארוחת בוקר מפנקת, מכון כושר ובריכה מחוממת, לובי כיפי ונוח להמתנה למוניות

2026-11-02 • via Nuitee
M
Maria Antonia • family_with_children • es
10
2026-11-02 • via Nuitee
V
Vallone • family_with_children • it
10
2026-11-02 • via Nuitee
R
Rusu • family_with_children • ro
10
Pros:

Totul

Cons:

Nu am ce spune

2026-11-02 • via Nuitee
K
Kantautas • couple • es
10
2026-11-02 • via Nuitee
V
Valentina • couple • ch
7
2026-11-02 • via Nuitee
C
Claudine • couple • fr
7
2026-11-01 • via Nuitee
G
Gerardo • family_with_children • mx
10
2026-11-01 • via Nuitee
I
ILANA • couple • il
8
Cons:

חדרים ללא חלון שנפתח
חיסרון עצום

2026-11-01 • via Nuitee
F
Francesca • family_with_children • it
10
2026-11-01 • via Nuitee
M
Maria Rosaria • family_with_children • it
10
Struttura top per posizione. Pulizia e servizi
Pros:

La pulizia, la posizione strategica e funzionale, la vista sulla città, la cortesia del personale. La colazione superba.

Cons:

La spa molto piccola e non all’altezza della struttura. L’acqua fredda!

2026-11-01 • via Nuitee
N
Nadine • family_with_children • at
10
Pros:

Super schöne suite,perfekt m 2 kindern, die mini bar wurde tgl gratis aufgefüllt, wirklich grossartig

2026-11-01 • via Nuitee