Grand Hotel Flora

Hotels
8.1 (1534 reviews)
Corso Italia, 248 , Sorrento , it

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Convenient location for exploring
Cons:
Issues with food quality at breakfast
Air conditioning noise disrupted sleep

Categories

Cleanliness
7.46
Review notes cleanliness but indicates some issues with flies around the fruit during breakfast.
Service
8.93
The staff are described as nice, helpful, and attentive throughout the stay.
Location
8.97
The hotel is centrally located with easy access to attractions, making it a great base for exploring.
Room Quality
8.42
Rooms are described as comfortable with good views, though air conditioning has issues.
Amenities
7.95
Pool area looks lovely; however, the stay did not include extensive use of amenities due to weather.
Value for Money
7.71
Some guests felt the upgrades for views came at a high price, impacting perceived value.
Food and Beverage
6.96
Breakfast received negative remarks regarding cold items and poor presentation.
Overall Experience
8.43
Overall, guests enjoyed their stay and would return, highlighting positive aspects of their experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 23:08

Property Description

Luxurious Accommodation
Grand Hotel Flora offers spacious guest rooms with Satellite TV and air conditioning, some with private balconies boasting stunning views of the Bay of Naples and Mount Vesuvius.

Scenic Views and Dining
Enjoy a picturesque setting with a swimming pool and a restaurant serving delicious local cuisine while overlooking the Bay of Naples.

Convenient Location
Located just a short stroll from Sorrento centre, Grand Hotel Flora provides the perfect base for exploring the area.

To experience the ultimate blend of comfort, breathtaking views, and convenience, book your stay at Grand Hotel Flora now!

Important information:

Parking is subject to availability due to limited spaces.
Swimming pool: Closed from Sun, Nov 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NAP

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 20 per day.

Location

Guest Reviews

8.1
Based on 1534 reviews
Cleanliness: 7.46
Service: 8.93
Location: 8.97
Room Quality: 8.42
Amenities: 7.95
Value for Money: 7.71
Food and Beverage: 6.96
Overall Experience: 8.43
A
Ayala solo_traveller us
9
2026-07-02 via Nuitee
T
Thomas solo_traveller gb
6
Nice location however the staff are unhelpful and need to treat clients with more respect.
Pros:

The only thing I liked was the location.

Cons:

As an avid genius level 3 member I travel a lot and this is my first negative review. the staff seemed disinterested in helping with anything at all.

Check in at 3.30 is a joke. No irons provided in room and when requested it seemed to be an issued and was removed from the room the day later.

Overall the staff seemed super negative.

2026-07-02 via Nuitee
M
mete couple tr
5
2026-07-01 via Nuitee
M
mete couple tr
5
2026-07-01 via Nuitee
Y
yair solo_traveller il
8
Pros:

השרות היה טוב ארוחת הבוקר מצוינת ומגוונת הבריכה גדולה
והמלון ממש במרכז

Cons:

החדר שבחרנו היה לכיוון הכביש המרכזי והיה רעש במשך היום והלילה מי שמזמין אך ורק לכיוון הבריכה

2026-06-29 via Nuitee
A
Ali couple ly
9
2026-06-29 via Nuitee
L
Louise couple gb
7
Hotel in good location
Pros:

Location, pool, rooms

Cons:

Breakfast service was chaotic. Some staff were quite dismissive and almost rude although it was extremely busy.

2026-06-29 via Nuitee
F
Flavia couple gb
5
2026-06-29 via Nuitee
C
Cristiano family_with_children ch
7
2026-06-28 via Nuitee
M
Mariana solo_traveller il
10
Pros:

חדרים יפים ונקיים, נוף מדהיפ

Cons:

חביתה בארוחת בוקר עולה כסף

2026-06-27 via Nuitee
I
Isabella couple us
10
Great location, great property, great staff. 10/10!
Pros:

EVERYTHING! The staff was amazing, especially the team out by the pool! The pool is stunning and great after a day walking or at the beach. The front desk team was great. Truly we had an amazing time.

Cons:

Nothing.

2026-06-27 via Nuitee
D
Dyala couple il
10
אהבתי מאוד
Pros:

הכול מושלם

Cons:

מושלם

2026-06-26 via Nuitee
N
Nguyễn couple vn
10
Pros:

We honestly didnt expect much after our hotel experiences in Europe but the hotel for sure exceeded our expectation by alot. Very good pricing for quality.

Room was spacious, staff were nice and helpful, housekeeping was clean. Its about a 15 mins walk to the port so walkable if you want to walk to the port, and 7-8 mins to the town center.

Worth staying again if travel to Sorrento.

2026-06-26 via Nuitee
A
Alison couple au
9
Delightful stay. Would return
Pros:

The staff were extremely nice

Cons:

Probably needed a bit more shade by the pool.
Definitely need a better coffee machine

2026-06-25 via Nuitee
C
Cornelius solo_traveller au
8
2026-06-25 via Nuitee
S
Sérgio Silva couple pt
6
Pros:

Location and cleanliness.

Cons:

Breakfast very bad. Bread with 3 or 4 days, etc.

2026-06-24 via Nuitee
L
LERNER couple il
9
Pros:

The staff is amazing, the service is excellent, and the restaurant manager, Edmondo, takes care of everything. Receptionist in the front desk was incredibly kind and helped us arrange a shuttle for our last day. The breakfast is excellent and offers a great variety.

Cons:

There is no shade at the pool, and it gets very hot during certain hours. It would definitely be worth ordering a few sunshades.

2026-06-23 via Nuitee
E
Eli solo_traveller il
10
לא יכולתי לבקש יותר מזה.
Pros:

ארוחת בוקר מעולה. מיקום קרוב לרכבת כ-500 מ׳ , בריכה נהדרת.
החדר מרווח.
משהו באנרגיה של המלון עשה לי טוב.
החזות החיצונית של המלון לא מרשימה,אבל בהחלט מלון מצויין ששווה מחשבה.

Cons:

מגבות גדולות אבל דקות ולא מפנקות.

2026-06-22 via Nuitee
K
Kendra couple gb
9
2026-06-21 via Nuitee
M
Mary solo_traveller ie
6
2026-06-21 via Nuitee