Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Spotless cleanliness
Cons:
A specific room service menu would be a good addition

Categories

Cleanliness
9.85
Rooms were spotlessly clean.
Service
10
Staff pamper you like crazy and are very friendly and helpful.
Location
9.85
Easy access to the city and in a quiet neighborhood.
Room Quality
10
Rooms were perfect with great views and comfortable amenities.
Amenities
10
Outstanding accommodations including deep bathtubs and underfloor heating.
Value for Money
9.35
A little pricey but worth every penny for the experience.
Food and Beverage
9.35
Breakfasts were delicious with plenty of choice.
Overall Experience
10
Exceptional 5-star experience; plan to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:49

Property Description

Luxurious Accommodation

The boutique Golden Well hotel in Prague offers comfortable rooms with stunning views of the city's rooftops or the Royal Gardens. Each room is equipped with modern amenities including air conditioning, a minibar, and satellite TV, ensuring a relaxing stay for guests. The added touch of bathrobes and slippers provides a sense of luxury and comfort.

Exceptional Services

Guests at the Golden Well hotel are treated to a range of premium services, such as a complimentary drink upon arrival and a shoe-shine service. The hotel goes above and beyond with free Wi-Fi access, a DVD library, and luggage packing/unpacking services. The evening turn-down service adds a special touch to ensure a memorable stay.

Fine Dining and Views

The hotel's restaurant offers a sophisticated dining experience with a touch of Renaissance elegance. Guests can savor delicious meals while enjoying panoramic views from the open-air terrace. For a leisurely afternoon, a stroll through the nearby Royal Garden of Prague Castle is a must.

Experience luxury and history at the Golden Well hotel - book your stay now!

Important information:

Please note that due to high interest in the restaurant, guests are requested to book a table in advance.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PRG

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for € 72.80 per person per night when using an existing bed.
    People 7 years old and over stay for € 72.80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 41 per day.

Location

Guest Reviews

9.8
Based on 488 reviews
Cleanliness: 9.85
Service: 10
Location: 9.85
Room Quality: 10
Amenities: 10
Value for Money: 9.35
Food and Beverage: 9.35
Overall Experience: 10
J
Jon Karl • solo_traveller • no
9
2026-05-19 • via Nuitee
S
Sylwia • couple • ae
8
2026-05-19 • via Nuitee
C
Calin • couple • ro
10
2026-05-18 • via Nuitee
H
Hitoshi • couple • jp
10
優雅な気分
Pros:

プラハ城のすぐ下にあれ、窓からのプラハの眺めが絵はがきみたいに美しい！
フロントスタッフの対応が優しくとても親切。
宿泊料金に含まれていた朝食も最高に美味しくて、スタッフも楽しく接してくれる。
豪華なラウンジで毎日夕方、コーヒーやお茶と軽食やフルーツをサービスしてくれる。

2026-05-17 • via Nuitee
H
helena • solo_traveller • au
10
2026-05-13 • via Nuitee
6
641jacquelinew • Family
10
Beautiful City and the most luxurious Hotel.
Pros:

So lucky to have found this beautiful Hotel tucked away in the cobbled side streets below the Castle.
Luxury accommodation and the most attentive staff.
Immaculately clean and the most wonderful breakfast to start the day.

2026-05-11 • via Tripadvisor
M
Martin • couple • cz
9
2026-05-10 • via Nuitee
D
Dirk • solo_traveller • de
10
2026-05-07 • via Nuitee
T
Tomasz • family_with_children • pl
10
2026-05-04 • via Nuitee
E
Elena • solo_traveller • de
10
Pros:

Sehr gute Lage, freundliches Personal, wunderschöne Aussicht über die Stadt

2026-05-03 • via Nuitee
9
983delfinam • Solo travel
10
Great location and amazing staff dedication!
Pros:

A wonderful luxury boutique hotel in an amazing location very very close to the castle with a view across all of Prague from the breakfast table. The rooms are spacious yet cosy and given the busy-ness of the rest of Prague especially during peak tourist times, the dedication of the staff and the ambience are really a wonderful way to experience the city!! Really enjoyed my weekend trip there, would definitely come again.

2026-04-29 • via Tripadvisor
S
SH445 • Couples • Tifton, Georgia
10
A Golden Stay!
Pros:

This was one of the top hotel stay experiences I’ve ever had. The service was extremely professional at every single interaction. The warm welcome, attentiveness and attention to detail throughout the stay left a lasting impression. We’ve stayed with Ritz Carlton many times, and the level of professionalism and warmth this staff exhibited exceeded even Ritz Carlton standards. Highly recommend!

2026-04-29 • via Tripadvisor
S
Suzana • solo_traveller • at
10
Pros:

Freundlichkeit vom Personal, sehr freundlich und Hilfsbereit.
Sauberkeit auf sehr hohem Niveau.
Lage top.

Cons:

Kein direkter Zufahrt mit dem Auto.
Im Sommer ist gar kein Problem, im Winter ist sicher ein bisschen schwierig.

2026-04-29 • via Nuitee
みかこ2025 • Family
2
Disappointing experience: 5-star price with 0-star service and hygiene issues
Pros:

I had high expectations for Golden Well Hotel, but unfortunately, the service was far from a 5-star standard. My experience was marred by rigid policies and, quite frankly, disgusting hygiene.
1. Lack of Flexibility:
Since I had an early departure on my final day, I asked if I could move one of my pre-paid breakfasts to a day earlier. Despite having already paid for breakfast as part of my room rate, the hotel demanded an additional 750 CZK per person just to change the date. Their refusal to be flexible for a paid guest was incredibly disappointing.
2. The "Ant-Infested" Sandwich:
As an alternative, they provided a "to-go" breakfast. When I opened it, I was horrified to find a swarm of ants all over the sandwiches. When I brought this to the front desk's attention, there was no apology. Instead, the staff dismissively claimed it was "natural" because of the fruit.
3. Appalling Staff Attitude:
Worst of all, the staff member proceeded to blow on the ants to scatter them and handed the sandwich back to me, suggesting it was now "fine to eat." I was insulted and heartbroken by such a condescending and unhygienic gesture. While they offered to remake it, I had to leave for my flight and went hungry.
While the facilities and views are beautiful, they do not make up for the lack of basic respect and sanitation. I cannot recommend this hotel to anyone expecting true luxury service.

2026-04-28 • via Tripadvisor
L
Lorraine • family_with_children • gb
10
Pros:

Wonderful property, housekeeping was impeccable, fabulous breakfast with views over the rooftops, great staff, highly recommended

Cons:

Perfect in every way - nothing we did not like

2026-04-28 • via Nuitee
6
690rs • Couples • London, England
10
A really lovely hotel. Highly recommend.
Pros:

Absolutely lovely! Clean and well appointed room with a nice view of both the city and gardens. Very lovely to find the wine and fruit in the room on arrival and then to have little cakes delivered each evening. The small, inviting lounge with afternnon tea was very welcome each afternoon after walking around the city all day. Staff were really helpful and booked taxis for us and gave us information about the city. Restuarant on the roof top terrace was excellent! The breakfast room was beautiful and overlooked the city. The location of the hotel was really good. Not far to walk to the Charles Bridge at all but was tucked away in a quiet street under the castle. I wouldn't hesitate to recommend this hotel and would love to go again!

2026-04-27 • via Tripadvisor
S
Sergej • extended_group • bg
10
2026-04-24 • via Nuitee
E
Evelina • couple • bg
10
2026-04-13 • via Nuitee
G
Gabriel • couple • ca
10
Perfection
Pros:

Beautiful hotel, fantastic room, extremely helpful and friendly staff. The breakfast and service was exceptional. We will come back!

Cons:

Nothing

2026-04-11 • via Nuitee
J
jpt-dk • Couples • Ballerup, Ballerup Municipality, Copenhagen Region, Zealand
10
If heaven is a place on earth...
Pros:

If Heaven is a place on earth, it could be here.
From arrival to departure a stay at Golden Well is a magnificent experience!
Room was splendid, breakfast very, very good, and the hotel in all is very quiet and very comfortable. And, the surroundings are also beautiful!
If we go to Prague again Golden Well will be on top of list of hotels...

2026-04-09 • via Tripadvisor