Hampton Inn and Suites San Antonio Airport

Hotels
•
Hampton Inn
8.2 (618 reviews)
8902 Jones Maltsberger Road , San Antonio , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Comfortable bed
Friendly and helpful staff
Good location
Decent breakfast options
Cons:
Rooms need updating
Inconsistent cleanliness
Long wait at front desk
Parking fees

Categories

Cleanliness
7.03
Multiple reviews indicate rooms have become outdated and not as clean, mentioning dirty bathrooms and musty smells.
Service
8.5
Most guests commend the welcoming and friendly staff, contributing positively to the overall experience.
Location
9.04
Guests frequently praise the hotel's convenient location, especially for airport access.
Room Quality
7.49
Feedback indicates the rooms have outdated features and occasional issues with cleanliness.
Amenities
8.52
Nice amenities mentioned, such as complimentary breakfast and pet-friendly features.
Value for Money
7.98
Despite some complaints, the overall sentiment suggests decent value given the location and services.
Food and Beverage
8.53
Guests enjoyed breakfast with good options highlighted, with several mentions of specific items.
Overall Experience
8.5
General positive sentiment from several guests, although some concerns about cleanliness and age of the property.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:59

Property Description

Convenient Location near San Antonio Airport

Indoor Swimming Pool and Hot Tub
Experience relaxation at its finest with our indoor swimming pool and hot tub, perfect for unwinding after a long day of travel.

Complimentary Hot Breakfast and Free Wi-Fi
Start your day right with our delicious hot breakfast and stay connected throughout your stay with our free Wi-Fi service.

Well-Equipped Rooms and Amenities
Each guest room is equipped with cable TV, a coffee maker, a hair dryer, and a work desk. Additionally, take advantage of our gym, business center, and laundry facilities during your stay.

Book now to experience comfort and convenience at Hampton Inn & Suites San Antonio Airport.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.

Hampton Inn San Antonio Airport is doing renovations. We apologize for any inconvenience. March 27 2026 to April 1 2027Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 618 reviews
Cleanliness: 7.03
Service: 8.5
Location: 9.04
Room Quality: 7.49
Amenities: 8.52
Value for Money: 7.98
Food and Beverage: 8.53
Overall Experience: 8.5
S
Sarah • family_with_children • us
5
2026-05-25 • via Nuitee
K
Kristin • family_with_children • us
10
2026-05-23 • via Nuitee
A
azariau2020 • Family
2
Serious American with Disabilities Act Violation
Pros:

I specifically booked and paid for a wheelchair-accessible room for my father, who is wheelchair-bound. The photos online clearly showed an accessible bathroom with a roll-in shower and proper accommodations. However, when we arrived, the room had a bathtub that was not wheelchair accessible, making it extremely difficult and unsafe for my father to use.

I brought this up to the receptionist, and instead of offering a real solution, I was simply told that the room shown in the photos “wasn’t available.” That is unacceptable. Accessibility is not a luxury upgrade — it’s a necessity. Advertising accessible features and then failing to provide them puts disabled guests and their families in a terrible position after traveling and arriving exhausted.

Very disappointing experience and poor handling of a serious accessibility issue. I would strongly caution anyone needing true ADA-compliant accommodations before booking here.

2026-05-13 • via Tripadvisor
L
Larry • couple • us
10
Great!
Pros:

Location was great! We enjoyed our stay, breakfast was great as well

2026-05-04 • via Nuitee
M
Miguel • solo_traveller • us
10
2026-04-21 • via Nuitee
K
Kelli • couple • us
10
2026-04-21 • via Nuitee
R
Rafael • family_with_children • us
10
2026-04-18 • via Nuitee
D
Diego • family_with_children • us
5
2026-04-14 • via Nuitee
Q
quyniep • Friends getaway
10
Nice experience
Pros:

My friend and i stayed a night at this location and the staff were super friendly! The rooms were nice!

2026-04-12 • via Tripadvisor
J
Jessica • extended_group • us
9
Great
Pros:

Location was good
Breakfast was good.
2nd time Staying and Emma is always kind and welcoming. We adore her.
Shuttle people were wonderful

Cons:

Gym equipment was broken . We prefer treadmill. That our room was not refreshed but only stayed 2 nights

2026-04-08 • via Nuitee
T
turner • couple • us
10
2026-04-06 • via Nuitee
A
Alejandra • family_with_children • mx
3
Pros:

Very noisy

2026-04-02 • via Nuitee
C
Cheryl • extended_group • us
9
Airport Stay
Pros:

The pool was nice and warm! The location is great for going to the airport!

Cons:

Nothing that I didn't like!

2026-03-29 • via Nuitee
H
HECTOR ERNESTO • solo_traveller • mx
10
2026-03-29 • via Nuitee
A
Alicia • solo_traveller • us
6
2026-03-25 • via Nuitee
H
Horne • family_with_children • us
7
Our stay was okay, but it’ll be even better in the future once the updates are all done.
Pros:

Staff was friendly, facility was nice despite age. Free breakfast was nice to have, food was okay.

Cons:

Lots of construction, hot water in shower lasted roughly 5 minutes, never had linens changed although asked for, husband took out our trash multiple times, pool was closed until our last day for chemical reasons, but when it was finally opened, we could barely stay in the enclosed pool area for long before the chlorine smell/chemical was burning our eyes & made it hard to breathe, not sure the chemicals were actually balanced. Wish the jacuzzi/hot tub was still there. Parking was extremely limited, essentially not available for how many guests there were.

2026-03-23 • via Nuitee
E
Ezekiel • couple • us
10
Excellent hotel but I wish they had a place for motorcycles.
Pros:

Good location

Cons:

No negatives

2026-03-22 • via Nuitee
P
Perez • extended_group • us
9
2026-03-13 • via Nuitee
A
Autry • couple • de
7
Comfortable and relaxing without high pricing
Pros:

Professionalism and niceness of all the staff

Cons:

Rooms were a little outdated but still comfortable

2026-03-11 • via Nuitee
A
Agapito • couple • us
8
I had a good experience I’d come back.
Pros:

Proximity to airport and restaurants makes it convenient. Facilities were clean and in order. The breakfast service was great. The gym and indoor pool is small but still a good amenity for visitors. The shuttle service is great but you have to give them a 45minute in advance to give you a ride from hotel. The staff were accommodating and polite.

Cons:

You have to pay for parking.
Hotel is dated, needs some touch ups of paint and repair.

2026-03-09 • via Nuitee