The Manchester Deansgate Hotel, by IHG

Hotels
8.1 (5304 reviews)
303 Deansgate , Manchester , GB

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean room
Great views
Good location
Pool facilities
Cons:
Poor customer service
Bathroom functionality issues
High costs
WiFi issues

Categories

Cleanliness
8.6
Room was clean but bathroom was dated and had strange functionalities.
Service
7.6
Poor customer service and lack of transparency regarding charges.
Location
9.6
Great location on Deansgate with easy access to bars and restaurants.
Room Quality
8.1
Great views from room; however, bathroom functionality issues.
Amenities
8.1
Small gym and issues with TV and WiFi connectivity.
Value for Money
7.6
Expensive hotel with higher expectations not met due to added charges.
Food and Beverage
6.6
Miscommunication regarding meal allowances and lack of dessert.
Overall Experience
8.6
Overall enjoyable stay but marred by service and communication issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:29

Property Description

Luxurious Spa and Wellness Facilities
Indulge in relaxation at the elegant indoor swimming pool, sauna, and steam room. Stay active in the fully equipped fitness center for a rejuvenating experience.

Stylish and Spacious Rooms with City Views
Enjoy the modern decor, floor-to-ceiling windows, and vibrant art in the large rooms. Unwind while taking in the impressive city views from the comfort of your room.

Fine Dining and Spectacular Views
Savor fine British cuisine at the intimate Podium Restaurant and sip on classic cocktails at Cloud 23 bar with breathtaking views. Room service is also available for a cozy night in.

Experience luxury and convenience at Hilton Manchester Deansgate. Book now for an unforgettable stay amidst iconic surroundings.

Important information:

The breakfast price shown only applies if breakfast is ordered at the time of booking. An additional cost is added if breakfast is ordered at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 5304 reviews
Cleanliness: 8.6
Service: 7.6
Location: 9.6
Room Quality: 8.1
Amenities: 8.1
Value for Money: 7.6
Food and Beverage: 6.6
Overall Experience: 8.6
A
Angela • solo_traveller • gb
8
Best breakfast! great view!
Pros:

The staff were very friendly and helpful, the pool area was lovely . The breakfast was fantastic, really enjoyed it. In a great position for trams trains and restaurants.

Cons:

The room was a bit tired, the bed wasn't as big or as comfortable as I was expecting but that was all.

2026-10-13 • via Nuitee
E
Ellis • couple • gb
8
Pleasant enjoyable stay.
Pros:

Location, facilities and friendly staff

Cons:

Noisy pluming in bathroom taps.

2026-10-13 • via Nuitee
D
Danyal • couple • gb
10
2026-10-12 • via Nuitee
B
Brendan • solo_traveller • ie
9
2026-10-12 • via Nuitee
D
Dean • couple • gb
10
Clean tidy and very welcoming
Pros:

Very clean and tidy staff was super

Cons:

It was all very good

2026-10-12 • via Nuitee
D
Danyal • couple • gb
10
2026-10-12 • via Nuitee
G
Gavin • family_with_children • ie
10
Fabulous hotel in Manchester
Pros:

Great location in nice area of manchester. Right next to tram stop. Buffet Breakfast was top notch

2026-10-11 • via Nuitee
S
Scullion • couple • gb
8
2026-10-11 • via Nuitee
S
Sheila • couple • gb
1
A worse than ‘budget’ level room at a high cost - very poor experience
Pros:

The housekeeping staff were extremely helpful and did all they could to make a very poor room workable. The breakfast is varied and of a good standard.

Cons:

The room allocated was on the 7th floor and of a very poor standard. The room smelt of damp, the furniture was stained and damaged. Stains on carpet and lack of electrical sockets. Other rooms on this floor appear to being renovated and this room so badly needs renovating that it shouldn’t be available.

2026-10-11 • via Nuitee
S
Singh • solo_traveller • gb
8
Pros:

Great location.

Cons:

Bathroom sink tap too close to the sink basin, low water pressure.

2026-10-10 • via Nuitee
R
Rajesh • solo_traveller • gb
10
A fantastic hotel with welcoming staff, spacious and clean rooms, excellent facilities, and a convenient location.
Pros:

Staff were very welcoming and helpful. Location was great, just a few minutes walk from the tram. Took less than 15 mins on the tram to get from Manchester Piccadilly to the hotel. Gym was very clean and staff were very polite and welcoming. Breakfast was great they had vegan and chicken sausages which was a great option for me. The room was very spacious, clean and a lovely view. Hotel location is ideal. I will certainly let be staying here again.

Cons:

Everything was great.

2026-10-10 • via Nuitee
I
Iftikhar • couple • gb
7
2026-10-09 • via Nuitee
R
Richard • couple • gb
2
2026-10-09 • via Nuitee
N
Nicholas • solo_traveller • es
9
Great hotel all round.
Pros:

Location, clean, well designed, just a great hotel.

Cons:

Despite requests for a specific room, we didn’t get what we asked for.

2026-10-09 • via Nuitee
L
lola • couple • gb
10
2026-10-09 • via Nuitee
F
francis • couple • gb
10
2026-10-07 • via Nuitee
M
Mariam • couple • gb
9
Wonderful stay
Pros:

Cleanliness and good staff

Cons:

Nothing

2026-10-07 • via Nuitee
S
Susan • solo_traveller • gb
10
2026-10-07 • via Nuitee
S
Sarah • couple • gb
8
2026-10-07 • via Nuitee
S
Silifat • family_with_children • gb
10
Exceptional service and ambience
Pros:

Breakfast was perfect .

2026-10-07 • via Nuitee