The Manchester Deansgate Hotel, by IHG

Hotels
•
Hilton Hotels & Resorts
8.1 (4986 reviews)
303 Deansgate , Manchester , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean room
Great views
Good location
Pool facilities
Cons:
Poor customer service
Bathroom functionality issues
High costs
WiFi issues

Categories

Cleanliness
8.6
Room was clean but bathroom was dated and had strange functionalities.
Service
7.6
Poor customer service and lack of transparency regarding charges.
Location
9.6
Great location on Deansgate with easy access to bars and restaurants.
Room Quality
8.1
Great views from room; however, bathroom functionality issues.
Amenities
8.1
Small gym and issues with TV and WiFi connectivity.
Value for Money
7.6
Expensive hotel with higher expectations not met due to added charges.
Food and Beverage
6.6
Miscommunication regarding meal allowances and lack of dessert.
Overall Experience
8.6
Overall enjoyable stay but marred by service and communication issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:29

Property Description

Luxurious Spa and Wellness Facilities
Indulge in relaxation at the elegant indoor swimming pool, sauna, and steam room. Stay active in the fully equipped fitness center for a rejuvenating experience.

Stylish and Spacious Rooms with City Views
Enjoy the modern decor, floor-to-ceiling windows, and vibrant art in the large rooms. Unwind while taking in the impressive city views from the comfort of your room.

Fine Dining and Spectacular Views
Savor fine British cuisine at the intimate Podium Restaurant and sip on classic cocktails at Cloud 23 bar with breathtaking views. Room service is also available for a cozy night in.

Experience luxury and convenience at Hilton Manchester Deansgate. Book now for an unforgettable stay amidst iconic surroundings.

Important information:

The breakfast price shown only applies if breakfast is ordered at the time of booking. An additional cost is added if breakfast is ordered at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAN

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children from 2 years old to 17 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 45 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 4986 reviews
Cleanliness: 8.6
Service: 7.6
Location: 9.6
Room Quality: 8.1
Amenities: 8.1
Value for Money: 7.6
Food and Beverage: 6.6
Overall Experience: 8.6
D
Derek • family_with_children • gb
9
Excellent leisure facilities and views of the city
Pros:

Lovely hotel right in middle of Deansgate
Lovely rooms and my son loved the views from room and sky bar
Sauna and pool were great

2026-06-20 • via Nuitee
P
Patrick • couple • gb
10
Fantastic overnight stay. We were upgraded to a city view room.
Pros:

Great facilities, excellent room with a city view.

Cons:

Nothing/not applicable

2026-06-20 • via Nuitee
R
Rachel • couple • gb
9
Pros:

Breakfast was fabulous

2026-06-20 • via Nuitee
S
Sandra • couple • gb
8
Purely a one night stay so didn’t use any of the facilities
Pros:

Location to venue we were going to

Cons:

Bedroom furniture a bit tired and needs refurbishment or replacement

2026-06-20 • via Nuitee
C
Claudine • extended_group • gb
9
Brilliant stay couldn’t fault it
Pros:

The hotel was great would definitely stay again

2026-06-20 • via Nuitee
K
Kirsty • couple • gb
6
Was a Lovley hotel however the noise from another room ruined it
Pros:

Beautiful hotel.

Cons:

The room above us had a thunder storm kind of sound affect on all night and must have been on full blast. Reception didn’t do a thing so we didn’t sleep at all .

2026-06-20 • via Nuitee
S
Suzanne • couple • gb
7
Comfortable place great staff tired decor
Pros:

The great staff at the desk both receptionist and the supervisor of the bags were amazing

Cons:

Body wash and shampoo bottles were empty
Decor in room was tired with the picture above the bed was peeling off
Offered different prices for breakfast from phone enquiry £15 to reception £19 so we went elsewhere

2026-06-20 • via Nuitee
K
Kieron • couple • gb
10
2026-06-20 • via Nuitee
M
Michelle • solo_traveller • gb
7
Ok for the purpose we needed it for just felt it was a little dated for the price
Pros:

Friendly staff , location

Cons:

Felt it was a little dated for the price
No modern usb outlets which are very useful
Carpet had a stain on it

2026-06-20 • via Nuitee
K
Kathryn • solo_traveller • gb
9
Pros:

Decent toilet paper (so many hotels use the cheapest stuff), gorgeous toiletries and a really lovely breakfast.

Cons:

No plug sockets next to the bed, so our phones had to be charged the other side of the room overnight. Didn't like the opaque window between the bathroom and bedroom. I get disoriented in new places so like to keep the bathroom light on so I can see where things are if I wake up in the night. The window meant I couldn't do this because the light stopped my partner from sleeping.

2026-06-20 • via Nuitee
L
Laura • solo_traveller • gb
10
Manchester hospitality at its best
Pros:

I loved this hotel. My room was spacious with a comfy bed. Dressing table with mirror and plug sockets - very easy to get ready!
Very friendly staff who were go the extra mile - for everyone.

2026-06-20 • via Nuitee
D
Deborah • couple • gb
9
2026-06-20 • via Nuitee
A
Alicia • solo_traveller • zw
10
2026-06-20 • via Nuitee
S
shaun • solo_traveller • gb
10
Pros:

All of it from the bed..

Cons:

The bed.. travelodge beds are more comfortable

2026-06-19 • via Nuitee
B
brian • solo_traveller • ie
10
2026-06-19 • via Nuitee
M
Michael • couple • gb
10
Brilliant hotel would definitely stay there again next time I’m in Manchester
Pros:

Upgraded the room and got access to a free bar

Cons:

Nothing

2026-06-18 • via Nuitee
J
Jonathan • couple • gb
6
The hotel was not worth the money charged.
Pros:

Breakfast was good the beds were comfortable and the shower was good

Cons:

The prices in the bar were disgusting. £38 for two doubles. You can buy 2 litres of spirits for less than that. The room had a damp smell in it. Tiles in bathroom cracked

2026-06-18 • via Nuitee
J
James • couple • gb
9
Overall an excellent hotel.
Pros:

Very comfortable room with a great city view, brilliant location.

Cons:

Nothing much, other than the parking is not on site and despite being adjacent to an NCP, it should not claim to have parking.

2026-06-18 • via Nuitee
L
Lauren • couple • ie
9
2026-06-18 • via Nuitee
T
Tom • solo_traveller • gb
8
2026-06-18 • via Nuitee