The Manchester Deansgate Hotel, by IHG

Hotels
8.1 (5304 reviews)
303 Deansgate , Manchester , GB

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean room
Great views
Good location
Pool facilities
Cons:
Poor customer service
Bathroom functionality issues
High costs
WiFi issues

Categories

Cleanliness
8.6
Room was clean but bathroom was dated and had strange functionalities.
Service
7.6
Poor customer service and lack of transparency regarding charges.
Location
9.6
Great location on Deansgate with easy access to bars and restaurants.
Room Quality
8.1
Great views from room; however, bathroom functionality issues.
Amenities
8.1
Small gym and issues with TV and WiFi connectivity.
Value for Money
7.6
Expensive hotel with higher expectations not met due to added charges.
Food and Beverage
6.6
Miscommunication regarding meal allowances and lack of dessert.
Overall Experience
8.6
Overall enjoyable stay but marred by service and communication issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:29

Property Description

Luxurious Spa and Wellness Facilities
Indulge in relaxation at the elegant indoor swimming pool, sauna, and steam room. Stay active in the fully equipped fitness center for a rejuvenating experience.

Stylish and Spacious Rooms with City Views
Enjoy the modern decor, floor-to-ceiling windows, and vibrant art in the large rooms. Unwind while taking in the impressive city views from the comfort of your room.

Fine Dining and Spectacular Views
Savor fine British cuisine at the intimate Podium Restaurant and sip on classic cocktails at Cloud 23 bar with breathtaking views. Room service is also available for a cozy night in.

Experience luxury and convenience at Hilton Manchester Deansgate. Book now for an unforgettable stay amidst iconic surroundings.

Important information:

The breakfast price shown only applies if breakfast is ordered at the time of booking. An additional cost is added if breakfast is ordered at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 5304 reviews
Cleanliness: 8.6
Service: 7.6
Location: 9.6
Room Quality: 8.1
Amenities: 8.1
Value for Money: 7.6
Food and Beverage: 6.6
Overall Experience: 8.6
C
Carl • couple • gb
10
great stay
Pros:

rooms

Cons:

check in was late

2026-09-12 • via Nuitee
S
Stotesbury • solo_traveller • gb
9
Ideal stay, and helpful from arrival to departure. Thanks
Pros:

Breakfast was excellent. The gym had good equipment. Good quality tea and coffee in the room. Everything worked!

Cons:

Gym was small but it was not busy. So this time just fine.

2026-09-12 • via Nuitee
P
Phil • solo_traveller • gb
9
2026-09-12 • via Nuitee
C
Chloe • couple • gb
8
Great location, would stay again!
Pros:

Love the location, room was huge, comfy bed, good views and the bathroom was lovely

Cons:

The staff weren’t overly helpful/friendly, the room had a few straggly bits that could’ve benefitted from some TLC

2026-09-11 • via Nuitee
A
Andrew • couple • gb
10
2026-09-11 • via Nuitee
D
Dyrika • couple • gb
10
2026-09-11 • via Nuitee
E
Emily • couple • gb
9
2026-09-11 • via Nuitee
E
Emma • solo_traveller • gb
9
Pros:

Floor to ceiling windows with a great view. Very clean and modern. Had everything we needed.

2026-09-11 • via Nuitee
Y
Yasmin • solo_traveller • gb
7
Pros:

Location was amazing and the views over the city were outstanding

Cons:

That we could access the rooftop bar without booking a table we just wanted a drink

2026-09-10 • via Nuitee
F
FEYDY • solo_traveller • fr
8
2026-09-08 • via Nuitee
L
Lewis • couple • gb
2
2026-09-08 • via Nuitee
M
Melissa • solo_traveller • gb
10
Fab location, ideal for a city break, hotel and staff were fab!
Pros:

Fabulous stay, immaculate and slept really well!

Cons:

Nothing

2026-09-07 • via Nuitee
A
Amadou • solo_traveller • gb
10
Very clean and bright
Pros:

Everything

Cons:

Nothing

2026-09-07 • via Nuitee
S
Stacey • solo_traveller • gb
9
2026-09-07 • via Nuitee
J
Jean • extended_group • gb
8
My birthday celebration was fab!
Pros:

Very central, amazing staff!
Shout out to Faran in Podium restaurant and Tom (Bellboy/Porter)

Cons:

Apparently the upgrade begins soon and some of the room furniture will be very happy about this ☺️

2026-09-07 • via Nuitee
J
James • couple • gb
1
Dirty Rooms
Pros:

Good location, nice spa, cloud 23 nice

Cons:

Rooms are very dirty and dated. Carpets ripped, images on the wall all crumpled, stains all over the furniture not been looked after at all. Very poor for the value.

2026-09-07 • via Nuitee
A
Ava • couple • gb
10
Amazing Definitely coming again
Pros:

Absolutely loved it, staff was so nice, decorated the room for my boyfriends birthday ( great packages to pick from), would definitely go again.

Cons:

The car park was confusing to get to, would prefer for it to be closer and free parking with stay.

2026-09-06 • via Nuitee
K
Kyle • couple • gb
10
Banging
Pros:

Everything

Cons:

Couldn’t stay longer

2026-09-06 • via Nuitee
D
David • couple • gb
10
Pros:

Nice clean

2026-09-06 • via Nuitee
G
Goulborn • extended_group • gb
10
A great experience would definitely recommend and return
Pros:

Everything was first class

Cons:

Nothing

2026-09-06 • via Nuitee