The Manchester Deansgate Hotel, by IHG

Hotels
•
Hilton Hotels & Resorts
8.1 (5075 reviews)
303 Deansgate , Manchester , gb
+441618701600

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean room
Great views
Good location
Pool facilities
Cons:
Poor customer service
Bathroom functionality issues
High costs
WiFi issues

Categories

Cleanliness
8.6
Room was clean but bathroom was dated and had strange functionalities.
Service
7.6
Poor customer service and lack of transparency regarding charges.
Location
9.6
Great location on Deansgate with easy access to bars and restaurants.
Room Quality
8.1
Great views from room; however, bathroom functionality issues.
Amenities
8.1
Small gym and issues with TV and WiFi connectivity.
Value for Money
7.6
Expensive hotel with higher expectations not met due to added charges.
Food and Beverage
6.6
Miscommunication regarding meal allowances and lack of dessert.
Overall Experience
8.6
Overall enjoyable stay but marred by service and communication issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:29

Property Description

Luxurious Spa and Wellness Facilities
Indulge in relaxation at the elegant indoor swimming pool, sauna, and steam room. Stay active in the fully equipped fitness center for a rejuvenating experience.

Stylish and Spacious Rooms with City Views
Enjoy the modern decor, floor-to-ceiling windows, and vibrant art in the large rooms. Unwind while taking in the impressive city views from the comfort of your room.

Fine Dining and Spectacular Views
Savor fine British cuisine at the intimate Podium Restaurant and sip on classic cocktails at Cloud 23 bar with breathtaking views. Room service is also available for a cozy night in.

Experience luxury and convenience at Hilton Manchester Deansgate. Book now for an unforgettable stay amidst iconic surroundings.

Important information:

The breakfast price shown only applies if breakfast is ordered at the time of booking. An additional cost is added if breakfast is ordered at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAN

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children from 2 years old to 17 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 45 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 5075 reviews
Cleanliness: 8.6
Service: 7.6
Location: 9.6
Room Quality: 8.1
Amenities: 8.1
Value for Money: 7.6
Food and Beverage: 6.6
Overall Experience: 8.6
A
Ahmed • couple • gb
9
2026-07-04 • via Nuitee
E
Evans • solo_traveller • gb
8
Pros:

The breakfast was amazing

Cons:

N/A

2026-07-04 • via Nuitee
A
Anne • family_with_children • gb
7
Pros:

Good location and nice to have a pool/ gym

Cons:

Expensive for what the rooms were

2026-07-04 • via Nuitee
G
Gitte • family_with_children • dk
9
2026-07-04 • via Nuitee
D
Diara • solo_traveller • gb
10
It was amazing will definitely go again
Pros:

The pool was brilliant very nice staff and made us feel welcome especially the free drinks for the birthday. The views were also very nice and the room was clean

Cons:

The pool shut too early

2026-07-04 • via Nuitee
L
Lesley • family_with_children • gb
10
Cons:

Nothing

2026-07-03 • via Nuitee
R
Rahim • couple • gb
9
2026-07-02 • via Nuitee
Y
Yvonne • couple • gb
7
2026-07-02 • via Nuitee
S
Saif • couple • ae
9
2026-07-01 • via Nuitee
H
Haiying • solo_traveller • gb
10
2026-06-30 • via Nuitee
E
Eva • solo_traveller • gb
10
2026-06-30 • via Nuitee
M
Melanie • couple • gb
9
2026-06-29 • via Nuitee
R
Rojan • couple • gb
10
2026-06-29 • via Nuitee
J
John • couple • gb
10
2026-06-29 • via Nuitee
N
Naveed • solo_traveller • gb
9
2026-06-29 • via Nuitee
G
Gabor • extended_group • hu
8
Super location and rooms with amazing view.
Pros:

The room was spacious, modern and well equipped. The view was fantastic. On the ground in the hall we could watch the football world cup in a huge screen. It has a perfect location.

Cons:

Although the breakfast was served well and the selection was huge, the taste of the breakfast was very neutral. It has been the first hotel in the UK where I have stayed where the orange juice was awful. Finally I left some cloths in the room when I checked out but the staff strangely didn't find them.

2026-06-29 • via Nuitee
A
Amanda • couple • gb
5
Always check bill before paying
Pros:

Location

Cons:

For the price per night this should have been excellent. U have stayed in premier inns that were better. The beds are so rock hard they hurt. The cheap nasty carpet in the room was frayed all around the edge. Poorly maintained. The bar is a complete rip off, so be careful as the staff are very sly and deceptive. When paying for a drink they just put the end of the credit card machine in your face to pay. It wasn't until one member of staff said it was almost £23 for 2 drinks and I asked for a breakdown of bill. They were secretly charging 12.5% service fee. This isn't good business practice. They are supposed to put the bill in front of you and give you the option to include a service fee. Not take advantage of guests who are attending a function and drinking alcohol in the hope they don't notice. THAT IS THEFT AND DECEPTION !!! And to be honest it's disgraceful .

2026-06-29 • via Nuitee
S
Simon • couple • gb
10
2026-06-29 • via Nuitee
L
Linsey • couple • gb
8
Lovely enjoyable stay
Pros:

Stayed here for one night to celebrate our anniversary and had a lovely time. Couldn’t fault the staff, they were very friendly, helpful and professional. The location of the hotel is really good, plenty of nice eateries nearby, close to the tram stop as well. Fantastic view from our 20th floor room (King Skyline room)

Room was spotlessly clean and very comfy king size bed. Had everything you could need in the room, including a small fridge, coffee maker, hairdryer, kettle, iron and board etc.

Huge big screen in the bar on the ground floor to be able to watch the football which was great! Didn’t partake of the food or Cloud bar this time, but have on a previous occasion and it was all lovely.

Cons:

The room was a bit tired and needing a few repairs to some of the room furnishings and the bathroom fittings. The air conditioning didn’t really cope well for the extremely hot day and the room was quite stifling at times.

2026-06-28 • via Nuitee
S
Samantha • couple • gb
10
Cool and sheek
Pros:

Amazing hotel everything you need is accessible and in a good location

2026-06-28 • via Nuitee