The Westin Boston Seaport District

Hotels
Westin
8.6 (1771 reviews)
425 Summer Street , Boston , us

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Exceptional service
Great location
Good breakfast
Cons:
Need for microwave in the room
Some rooms require modernization

Categories

Cleanliness
8.54
Rooms are clean, standard quality for this hotel tier.
Service
9.01
Exceptional service, staff was friendly and attentive.
Location
8.75
Great location, safe and walkable area, close to downtown.
Room Quality
8.3
Rooms are nice but some require modernization.
Amenities
8.53
Amenities are satisfactory, with a good breakfast buffet.
Value for Money
8.49
Good value for the quality received during the stay.
Food and Beverage
8.64
Buffet experience was great but could use slight improvements.
Overall Experience
8.51
Wonderful overall experience with exceptional staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 11:57

Property Description

Luxurious Accommodations
Experience a tranquil stay at The Westin Boston Seaport District, where modern guestrooms await with upscale amenities including a flat-screen TV and Starbucks® Coffee.

Culinary Delights
Indulge in a variety of dining options, from seasonal dishes at Sauciety to Irish fare at MJ O’Connor’s bar. Sip on craft cocktails at Birch Bar or socialize at City Bar with a selection of spirits and craft beers.

Wellness and Convenience
Relax in the heated indoor pool or whirlpool, stay active with New Balance® gear, and unwind at the fitness center. With a business center, multilingual staff, and prime location near top attractions, your stay is sure to be seamless.

Book now for an unforgettable stay at The Westin Boston Seaport District.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 49 per day.

  • Internet

    WiFi is available in the hotel rooms and costs USD 12.95 per 24 hours.

Location

Property Accessibility

Total Disability Score: 82.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Regular, electric
  • Entrance Door Width: 95
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 12
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.6
Based on 1771 reviews
Cleanliness: 8.54
Service: 9.01
Location: 8.75
Room Quality: 8.3
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.64
Overall Experience: 8.51
N
Nike solo_traveller ng
10
2026-05-23 via Nuitee
M
MARITES solo_traveller us
9
Very convenient and really accommodating.Appreciate being able to check in early after a long flight.
Pros:

Location

2026-05-16 via Nuitee
H
Hatice Tuba solo_traveller tr
10
2026-05-10 via Nuitee
H
Herendeen solo_traveller us
10
2026-05-08 via Nuitee
J
Jennifer couple us
10
2026-05-04 via Nuitee
E
Edward couple us
10
Wonderful
2026-05-03 via Nuitee
M
Maria couple us
8
2026-05-01 via Nuitee
D
Doris couple us
8
Cons:

Full beds instead of queen beds! Beds much too small.

2026-05-01 via Nuitee
R
Ronella solo_traveller il
9
2026-04-25 via Nuitee
E
Extraordinary293258 Friends getaway
2
Terrible Hotel and bad atmosphere
Pros:

One of the worst stays and hotels I’ve stayed in - at 71 years old and a platinum Elite Lifetime Bonvoy member - that’s a lot !
so bad we couldn’t stay the second night and paid for a much better hotel hotel at the Marriott long wharf - great hotel and will definitely revisit - so helpful and welcoming - Mush, the manager of Westin Hotel Seaport, refused to allow us to go on Sunday and insisted on charging me, even though we were not in the room - that hotel is a disgrace to the brand - they tried to blame the Marathon but the hotel was not busy on Saturday - nobody to help with the bags on arrival - nobody would answer the room phone, so after 30 minutes I called on my mobile externally - room smelt of smoke - bed was NOT heavenly !! Duvet had massive lumps like footballs in it - no water in room, when I asked was told to go to water machine in hallway… no cups - food was disgusting - worst of all is the hostile and aggressive attitude of the people that work throughout the hotel, even the man on check in was eating food while talking to me ! - could go on. - not that anyone listens to these comments - Marriott is losing its standard, just because it’s become the largest doesn’t mean it will not fall - I am a lifetime Platinum Elite member, but choose to use better brands these days!!
It’s the take it or leave it attitude that will bring you down.
Robert

2026-04-23 via Tripadvisor
A
amandapQ2814WU Business
10
Thank you for a special experience, Kevin!
Pros:

This experience truly felt like a blessing.
Kevin went above and beyond with genuine kindness and professionalism. He showed great care in supporting a member of our group with a disability and made a birthday celebration feel especially meaningful.
His thoughtful gestures were unexpected and deeply appreciated, something he chose to do out of true generosity, not something we assumed or expected.
We’re very grateful and won’t forget it. Thank you, Kevin.

2026-04-22 via Tripadvisor
P
Pacheco couple us
8
2026-04-22 via Nuitee
8
880vw Business Redford, Michigan
10
Great service in the restaurants, particularly, society.
Pros:

The location is top notch and the beds were comfortable!

I must commend Kenny, in the hotel restaurant, Society! The Marriott could use 50 more of him. His customer service is second to none. He was attentive but understood the nuance of allowing us to just enjoy the meal. I observed his interactions not only just with our table but all of the tables in his area. He is the best and a true asset to the Marriott brand!

2026-04-21 via Tripadvisor
U
U6756TIelizabethw Solo travel
10
Great Morning at Westin Seaport
Pros:

Great stay at the Westin and delicious breakfast buffet at its Sauciety restaurant. The food and service were excellent, especially my server Sharon. She was polite, attentive and made it a lovely experience.

2026-04-21 via Tripadvisor
D
danielgD6993UM Solo travel Doha
10
Great breakfast!
Pros:

Had an excellent breakfast, service from Clara was exceptional; was so lovely to talk to her about global politics. Thank you Clara!

2026-04-21 via Tripadvisor
A
Alessandra family_with_children us
8
2026-04-21 via Nuitee
X
X8506UVkevinl Solo travel
10
Amazing Service!
Pros:

Jake, Kathy and Subi gave amazing service today!

2026-04-20 via Tripadvisor
R
ruthmE7554BT Friends getaway
10
Lovely staff
Pros:

Absolutely amazing experience. All the staff is super friendly and makes you feel at home!!!
Especially lovely experience at sauciety for breakfast the food was fantastic, but our server Mya was the highlight of the morning really great start to the day could not recommend more.

2026-04-20 via Tripadvisor
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N363DPabbyb Friends getaway
10
Exceptional Service
Pros:

The Westin hotel was absolutely fabulous. Sharon, who works with the wait staff during the Breakfast service went over and above is extremely exceptional.

2026-04-20 via Tripadvisor
B
B3324YKmaryb Family
10
Incredible
Pros:

Mya was efficient, responsive, and extremely friendly. We had a delightful experience, enjoying brunch and would love to have her service again in the future we visit. Thank you all so much! she went above and beyond to get us Diet Coke, which is our preferred beverage in the morning.

2026-04-20 via Tripadvisor