The Westin Boston Seaport District

Hotels
Westin
8.6 (1831 reviews)
425 Summer Street , Boston , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean rooms
Exceptional service
Great location
Good breakfast
Cons:
Need for microwave in the room
Some rooms require modernization

Categories

Cleanliness
8.54
Rooms are clean, standard quality for this hotel tier.
Service
9.01
Exceptional service, staff was friendly and attentive.
Location
8.75
Great location, safe and walkable area, close to downtown.
Room Quality
8.3
Rooms are nice but some require modernization.
Amenities
8.53
Amenities are satisfactory, with a good breakfast buffet.
Value for Money
8.49
Good value for the quality received during the stay.
Food and Beverage
8.64
Buffet experience was great but could use slight improvements.
Overall Experience
8.51
Wonderful overall experience with exceptional staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 11:57

Property Description

Luxurious Accommodations
Experience a tranquil stay at The Westin Boston Seaport District, where modern guestrooms await with upscale amenities including a flat-screen TV and Starbucks® Coffee.

Culinary Delights
Indulge in a variety of dining options, from seasonal dishes at Sauciety to Irish fare at MJ O’Connor’s bar. Sip on craft cocktails at Birch Bar or socialize at City Bar with a selection of spirits and craft beers.

Wellness and Convenience
Relax in the heated indoor pool or whirlpool, stay active with New Balance® gear, and unwind at the fitness center. With a business center, multilingual staff, and prime location near top attractions, your stay is sure to be seamless.

Book now for an unforgettable stay at The Westin Boston Seaport District.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 49 per day.

  • Internet

    WiFi is available in the hotel rooms and costs USD 12.95 per 24 hours.

Location

Property Accessibility

Total Disability Score: 82.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Regular, electric
  • Entrance Door Width: 95
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 12
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.6
Based on 1831 reviews
Cleanliness: 8.54
Service: 9.01
Location: 8.75
Room Quality: 8.3
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.64
Overall Experience: 8.51
B
Brendan couple us
10
Wonderful stay - will be staying in the future
Pros:

Stunning property, staff and amenities were second to none

Cons:

Nothing

2026-07-24 via Nuitee
R
Rinehart solo_traveller us
8
2026-07-22 via Nuitee
E
Efrain solo_traveller cr
9
2026-07-22 via Nuitee
P
Patrick solo_traveller ie
8
Cons:

Check in was very slow- only fault

2026-07-22 via Nuitee
C
Caroline couple ca
9
2026-07-13 via Nuitee
A
Amanda couple us
1
An utter nightmare
Pros:

Location only

Cons:

check in staff, 3 hour check in delay, broken hvac in room

2026-07-12 via Nuitee
W
wenhui family_with_children cn
6
入住慢,等了两个小时才拿到房卡
Pros:

床品很舒服

Cons:

设施比较旧,房间里电话和电吹风都是坏的

2026-07-12 via Nuitee
H
Hasbrouck couple us
1
Never again
Pros:

Locatio very god for Seaport District

Cons:

The check in process was a nightmare. Checked in Friday July 10th (or tried to). Staff declared 4 pm was "the time for the start of check-in". Travel frequently and have never heard of such a thing.. After waiting in lone to check in for 25 minutes at about 4 pm I was told my room was not ready and there were about 200+ other rooms also not yet available. Was told they would text me when room was available. When we left for our dinner reservations at 5:30 (room still not available) we needed to check out luggage at the concierge. It appears others received notification of their room being available as the line snaked across the lobby for people to get their keys (yes you need to get in lone and check in twice). Never received that text my room was available, I call from our dinner location and was told our room was available. Management and check in cleaning process a nightmare. Stay away, many other more professionally run places to stay.

2026-07-12 via Nuitee
A
Alli456 Friends getaway Plitvice Lakes National Park, Central Croatia
10
Great drinks and people!
Pros:

We stopped by for a few drinks and a dessert, and we were so pleasantly welcomed by the staff at Sauciety, especially Mya, whose kindness and wonderful service has inspired us to make another trip back soon!

2026-07-11 via Tripadvisor
6
670fangj Friends getaway
10
Best service from Sauciety Mya
Pros:

I went to Sauciety for a drink around 2pm, Mya was there, she answered all my questions patiently, she’s so nice and kind, provided the best service to make me well treated. She definitely highlighted my day. Thanks Mya!

2026-07-11 via Tripadvisor
N
naeemmillsm Couples New Haven, Connecticut
10
Awesome Service
Pros:

I loved Mo Eneida, and Shelly services😊
The drinks and service was top notch!!
Quality at it's best💯

2026-07-11 via Tripadvisor
K
KoachC1 Family
10
Restaurant server!
Pros:

Sharon was awesome! Very pleasant and kind!

2026-07-11 via Tripadvisor
R
R2602VFsusiec Friends getaway
10
5 Star
Pros:

We spent a night at The Weston before heading out on our cruise. We had breakfast at the Scaucery and Sharon was our waitress. She did a fantastic job and was a great start to our trip.

2026-07-11 via Tripadvisor
Q
Q1384DZjoec Friends getaway
10
Short weekend stay
Pros:

Breakfast buffet was great and fresh followed by incredible table service from Sharon! Only critique is we had to wait over 2 hours after check-in for our room to be ready. However, I was compensated with free breakfast buffet for 4 people

2026-07-11 via Tripadvisor
M
M5827FQgavinm Family
10
Great service
Pros:

I had an amazing time at breakfast because of Kenny, the best waiter around. Along with Sandra a great manager who runs the place and keeps everything in good shape.

2026-07-11 via Tripadvisor
N
ninadK3762EZ Family
10
Pre-Cruise Stay
Pros:

Kenny was such a joy and pleasure during our breakfast experience sauciety. The food was terrific, great selection, and Kenny took great care of us!

2026-07-11 via Tripadvisor
U
U8986ZCjohnh Family
10
Great Visit
Pros:

Always a great experience coming to visit Boston, and staying here at the Westin adds to it. Great views and amenities. Food and service is always great too. Kenny was a rockstar in the breakfast buffet! Found out it was my son’s birthday, and made a feel special!

2026-07-10 via Tripadvisor
E
E5571OCevanh Family
10
First and not last time in Boston.
Pros:

First time in Boston, came for my birthday and stayed at the Westin sea port. Amazing staff and rooms. Kenny at the buffet was amazing and took care of my family and I.

2026-07-10 via Tripadvisor
8
812annemarik Business
10
Very good
Pros:

Clara assisted us. Very good service at breeakfast.

2026-07-10 via Tripadvisor
5
518lilanied Business
10
Clara, ray of Sunshine at breakfast
Pros:

Clara is an exceptionally friendly lady. She bro g sunshine to breakfast every morning.

2026-07-10 via Tripadvisor