The Westin Boston Seaport District

Hotels
Westin
8.6 (1785 reviews)
425 Summer Street , Boston , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean rooms
Exceptional service
Great location
Good breakfast
Cons:
Need for microwave in the room
Some rooms require modernization

Categories

Cleanliness
8.54
Rooms are clean, standard quality for this hotel tier.
Service
9.01
Exceptional service, staff was friendly and attentive.
Location
8.75
Great location, safe and walkable area, close to downtown.
Room Quality
8.3
Rooms are nice but some require modernization.
Amenities
8.53
Amenities are satisfactory, with a good breakfast buffet.
Value for Money
8.49
Good value for the quality received during the stay.
Food and Beverage
8.64
Buffet experience was great but could use slight improvements.
Overall Experience
8.51
Wonderful overall experience with exceptional staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 11:57

Property Description

Luxurious Accommodations
Experience a tranquil stay at The Westin Boston Seaport District, where modern guestrooms await with upscale amenities including a flat-screen TV and Starbucks® Coffee.

Culinary Delights
Indulge in a variety of dining options, from seasonal dishes at Sauciety to Irish fare at MJ O’Connor’s bar. Sip on craft cocktails at Birch Bar or socialize at City Bar with a selection of spirits and craft beers.

Wellness and Convenience
Relax in the heated indoor pool or whirlpool, stay active with New Balance® gear, and unwind at the fitness center. With a business center, multilingual staff, and prime location near top attractions, your stay is sure to be seamless.

Book now for an unforgettable stay at The Westin Boston Seaport District.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 49 per day.

  • Internet

    WiFi is available in the hotel rooms and costs USD 12.95 per 24 hours.

Location

Property Accessibility

Total Disability Score: 82.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Regular, electric
  • Entrance Door Width: 95
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 12
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.6
Based on 1785 reviews
Cleanliness: 8.54
Service: 9.01
Location: 8.75
Room Quality: 8.3
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.64
Overall Experience: 8.51
J
J8510ZNdeana Friends getaway
10
Great food, Excellent service
Pros:

The restaurant is great. Sofia was amazing and ensured we had everything we needed. The omelet station was top notch. It’s a relaxing atmosphere and very clean. If you’re going, ask for Sofia.

2026-07-03 via Tripadvisor
9
98averyw Family
10
Breakfast Experience
Pros:

Amazing breakfast service! We had an incredible waiter named Kenny. He was friendly, attentive, and made our entire experience even better. We’ll definitely be back!

2026-07-01 via Tripadvisor
P
Pioneer01317538380 Couples Fort Worth, Texas
10
Breakfast buffet
Pros:

Good selection and great service from Mya!

2026-07-01 via Tripadvisor
V
Vvaavvaavvaa Family Washington
10
Excellent breakfast
Pros:

Great experience at breakfast. Mya, our server, was very attentive and provided great service. Thank you Mya!

2026-07-01 via Tripadvisor
J
jennifercN6872ZD Business
10
Great experience
Pros:

Great experience while there for the World Cup hosting a group of clients and business associates. Wanted to give a big thank you to Mya at Sauciety who took exceptional care of our group for breakfast - extremely friendly and helpful with all our requests. And her smile brightened the start of the day!

The entire Westin team was wonderful pre-event and during our stay. FedEx was so great helping me acquire all my packages shipped with such ease.

Thanks Westin!

2026-07-01 via Tripadvisor
T
T6402ZXkatherinem Family
10
Wonderful stay!
Pros:

The hotel was beautiful and the restaurant was very accommodating for our family. Mya was a fabulous server at Sauciety and appreciate how attentive she was during our stay! Highly recommend!

2026-07-01 via Tripadvisor
R
R8566CVjennya Family
10
Great location
Pros:

Great location and very clean. And staff Mya was very approachable and friendly, such a sweet lady helping out our needs for breakfast.

2026-07-01 via Tripadvisor
J
Justin couple us
5
Far too expensive for what I got.
Pros:

Easy check in and check out process. Also, there were huge screens for watching the World Cup in the lobby.

Cons:

I booked a room with a single king bed, but none were available upon check-in. As such, they gave me a room with 2 queens. The first room I was placed in smelled horribly of body odor. Thankfully they offered to switch my room, which didn't smell much better. The overall price was also outrageous for the type and size of room I got.

2026-07-01 via Nuitee
X
X7393WWmichaels Friends getaway
10
Good location and services
Pros:

The hotel is a good location from the airport and to downtown Boston. There are several food and drink options in the hotel for all hours of the day. Kenny at Sauciety provided excellent service and was very friendly and helpful, especially with the kids!

2026-06-30 via Tripadvisor
B
brittj257 Friends getaway
10
Great first visit!
Pros:

We had an absolute blast in Boston, such a friendly city. We attended a world cup match. Kenny in Sauciety was super friendly during our breakfast.

2026-06-30 via Tripadvisor
T
tammya779 Couples
10
Great Boston experience at the Westin
Pros:

Great experience.
Good buffet breakfast with friendly and attentive staff.
Comfortable rooms with the amazing Westin beds!
Great location is walking distance to many area attractions.

2026-06-30 via Tripadvisor
5
508bellak Family
10
Thank you Mo, Eneiola, and Shelli
Pros:

Our sincerest thank you to Mo, Eneiola, and Shelli for their hospitality, kindness, and welcoming environment. We hope management can recognize them for their contribution to the customer experience because we’ve been to multiple Starbucks and first time come across a team that truly values Starbucks mission and vision and care for customers.

2026-06-28 via Tripadvisor
Z
Z1946OVkm Solo travel
10
Solo travel, felt at home!
Pros:

I had an absolute great time solo traveling at the Westin at Seaport. From the moment I am checked in, I'm greated with kindness, and welcomed by Chris, great man! Then you go to dinning, and you have the pleasure to be served by Kenny! I did not want to leave this hotel. I would definitely come back. Rooms are clean, and all staff are friendly. Great location too!

2026-06-28 via Tripadvisor
R
RachnaN1 Family
10
Breakfast and beyond
Pros:

Sarin our breakfast lady was exceptionally nice and pleasant. She made sure we were very well taken care of.

2026-06-28 via Tripadvisor
F
F1205PVmichaelc Couples
10
1st time to Boston
Pros:

Excellent Hotel. Kenny was the BEST

2026-06-28 via Tripadvisor
G
Guide421777 Family
10
It was a wonderful resort great food grounds entertainment and excellent service.nt
Pros:

I was treated like Royalty by Kenny, Sandra, Mya and Patricia at Sauciety. The hotel is in a prime location Seaport District of Boston the energy and vibe is phenomenal. Highly recommend.

2026-06-27 via Tripadvisor
B
bstanchfield Family Minneapolis, Minnesota
10
Perfect Weekend Spot
Pros:

The atmosphere was fun and relaxing at the same time. Service was top notch. Breakfast was great and the room was large and full of sunlight. Highly recommend

2026-06-27 via Tripadvisor
E
E4156VVmichaele Business Monrovia, Indiana
10
Very friendly!
Pros:

Our waitress Sharon was very friendly. Awesome customer service. Thank you!

2026-06-26 via Tripadvisor
T
Trip03147390466 Family
10
Sauciety at The Westin
Pros:

Our server Mya was remarkable, meeting our every need. She was pleasant and kind. She made the dining experience top notch. Her attention to detail was over the top.

2026-06-26 via Tripadvisor
J
jonfW6890JB Business United States
10
Great stay in Boston
Pros:

Very much enjoyed our stay at the Westin Seaport. Was here for a conference and its proximity to the convention center via Sky Bridge was a plus.
Shout outs to Richard, our favorite bartender, and Clara, our breakfast server at Saucity.
Would definitely stay here again.

2026-06-25 via Tripadvisor