Amrâth Grand Hotel de l’Empereur

Hotels
•
Amrath Hotels
7.7 (4485 reviews)
Stationsstraat 2 , Maastricht , NL
+31 43 321 3838

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Dated rooms

Categories

Cleanliness
6.78
Consistent mentions of cleanliness issues such as mold and dirty areas.
Service
8.75
Positive comments about friendly and hardworking staff, despite issues.
Location
9.29
Convenient location with easy access to attractions and public transport.
Room Quality
6.74
Rooms described as tired, small, and dated, necessitating improvement.
Amenities
7.77
Amenities are adequate but lacking modernity; suggestions for improvement noted.
Value for Money
7.23
Mixed feedback on pricing, noted as high relative to services provided.
Food and Beverage
7.28
Breakfast quality and organization were criticized, impacting the overall experience.
Overall Experience
7.75
A generally positive experience but marred by specific issues relating to cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:06

Property Description

Indulge in Luxury at Amrâth Grand Hotel de l’Empereur

Historic Elegance: Nestled in a century-old Art Nouveau building, our hotel exudes charm and sophistication, offering a unique stay experience just steps away from Maastricht Railway Station.

Relax and Unwind: Take a dip in our inviting indoor swimming pool or stay connected with complimentary Wi-Fi in public areas, ensuring a seamless blend of relaxation and convenience during your stay.

Culinary Delights: Delight your taste buds at our restaurant, where an International menu with French influences awaits. Don't miss the chance to savor a traditional English high tea in our charming brasserie, complete with stained-glass windows for a truly memorable dining experience.

Experience luxury and convenience at Amrâth Grand Hotel de l’Empereur - Book your stay now!

Important information:

Please note that the maximum height of vehicles allowed in the parking garage is 6.2 feet.

Guests are kindly requested to note that the restaurant, bar and brasserie are open daily from 12:00 to 00:00 and the kitchen is open from 12:00 to 21:00.

The restaurant serves a special menu on the 24th, 25th and 26th of December. Reservations are required. Room service will not be available on those evenings.

All the rooms have climate control, no airconditioning.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MST

Location

Guest Reviews

7.7
Based on 4485 reviews
Cleanliness: 6.78
Service: 8.75
Location: 9.29
Room Quality: 6.74
Amenities: 7.77
Value for Money: 7.23
Food and Beverage: 7.28
Overall Experience: 7.75
L
Louise • couple • nl
8
2026-09-18 • via Nuitee
H
Henk • couple • nl
2
Een kamertemperatuur van 28 graden was zeer oncomfortabel.
Pros:

Goede ligging tegenover het station.

Cons:

Airco werkte niet. Het was zeer onaangenaam rond de 28 graden in de kamer. Om energie te besparen heeft het hotel de airco uitgeschakeld. Door de ligging tegenover het station maakte het slapen met een open raam de kamer zeer rumoerig.

2026-09-18 • via Nuitee
A
Alena • solo_traveller • de
8
2026-09-18 • via Nuitee
M
Margret • extended_group • de
8
Pros:

Nettes, ruhiges Hotel direkt am Bahnhof!
Leckeres Frühstück!

2026-09-18 • via Nuitee
T
T • solo_traveller • nl
8
2026-09-18 • via Nuitee
D
Dorothy • family_with_children • be
8
2026-09-17 • via Nuitee
C
colleen • couple • us
1
Terrible should be removed from booking .com
Pros:

Hotel is in terrible condition. Old and dirty

Cons:

Broken windows, incorrectly rated at 4 stars, misleading listing Adair conditioned

2026-09-15 • via Nuitee
F
Friederike • solo_traveller • de
8
Pros:

Gute Lage, gutes Frühstück

Cons:

Klimaanlage, Fenster kaum zu öffnen, Neubau langweilig

2026-09-14 • via Nuitee
M
Merel • solo_traveller • nl
7
Pros:

Ruime kamer met voldoende voorzieningen.

Cons:

Douche in bad, maar ook erg laag en kan niet hoger. Zelfs voor iemand van 1,75 niet handig.

2026-09-14 • via Nuitee
S
Sonja • couple • de
9
2026-09-14 • via Nuitee
B
Bauduin • solo_traveller • be
6
Avis mitigé pour un 4 étoiles
Pros:

J'ai apprécié l'emplacement de l'hôtel juste en face de la gare. Le personnel de l'accueil était très agréable .

Cons:

J'ai été déçue par le petit déjeuner, 2 sortes de fruits seulement ( ananas et melon), le distributeur de granola qui ne fonctionnait pas, les oeufs trop cuits en omelette et à la coque , pas assez de sorte de pain. Il fallait chercher les assiettes . Dans la chambre, un seul évier pour deux, un sèche-cheveux ultra vieux et le pire il n'y avait plus d'eau chaude après 7h30 du matin car beaucoup de personnes prennent certainement de l'eau à ce moment.

2026-09-13 • via Nuitee
E
Ellen • solo_traveller • nl
10
Pros:

Locatie tegenover het station

Cons:

Geen opmerkingen

2026-09-13 • via Nuitee
A
a.kortekaas • solo_traveller • nl
9
Pros:

Lokatie

Cons:

Ontbijt, lange wachtrij bij het koffie apparaat
Te weinig tafels

2026-09-13 • via Nuitee
B
brijs • solo_traveller • nl
8
Prachtig gebouw op dito locatie
Pros:

Locatie en personeel zijn goed.

Cons:

De afzuiging in de badkamer maakt redelijk veel geluid, wat ook in de kamer te horen is.
En welke wij ook niet uit kregen.

2026-09-12 • via Nuitee
H
hans • couple • nl
7
Het is ons weer goed bevallen los van wat kleine punten van kritiek.
Pros:

Locatie perfect bus/trein/fiets/te voet voor onze doelen in Limburg/België. Personeel zeer sympathiek, servicegericht en meedenkend. Ruime ontbijt was weer naar verwachting.

Cons:

De kamer viel ons in tegenstelling tot voorgaande keren wat tegen. Kamer was klein en licht gehorig door straat. De bedkussens waren niet echt prettig. Tip mbt douche erg hoge instap bad, bad is zo en zo achterhaald ivm watergebruik, misschien beter in de toekomstplanning een inloopdouche.

2026-09-12 • via Nuitee
W
Wiesław • couple • pl
7
2026-09-12 • via Nuitee
B
Britta • couple • de
10
2026-09-12 • via Nuitee
A
Annette • solo_traveller • de
9
Pros:

Ambiente, Zimmer, Frühstück, Lage

Cons:

Oberflächlich gereinigt

2026-09-12 • via Nuitee
Z
Zarrar • couple • nl
7
Pros:

Location
Nice restaurants within the property and also closeby the property
Indoor Swimming pool
Secured garage for car parking

Cons:

They dont provide water bottles in the room
Towels were limited
Rooms and especially bathrooms are outdated
Internet (wifi) strength in the room is poor

For the price we paid I believe things can further improve

2026-09-11 • via Nuitee
D
Dimitrios • solo_traveller • gr
8
2026-09-11 • via Nuitee