Amrâth Grand Hotel de l’Empereur

Hotels
Amrath Hotels
7.7 (4169 reviews)
Stationsstraat 2 , Maastricht , nl

Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Dated rooms

Categories

Cleanliness
6.78
Consistent mentions of cleanliness issues such as mold and dirty areas.
Service
8.75
Positive comments about friendly and hardworking staff, despite issues.
Location
9.29
Convenient location with easy access to attractions and public transport.
Room Quality
6.74
Rooms described as tired, small, and dated, necessitating improvement.
Amenities
7.77
Amenities are adequate but lacking modernity; suggestions for improvement noted.
Value for Money
7.23
Mixed feedback on pricing, noted as high relative to services provided.
Food and Beverage
7.28
Breakfast quality and organization were criticized, impacting the overall experience.
Overall Experience
7.75
A generally positive experience but marred by specific issues relating to cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:06

Property Description

Indulge in Luxury at Amrâth Grand Hotel de l’Empereur

Historic Elegance: Nestled in a century-old Art Nouveau building, our hotel exudes charm and sophistication, offering a unique stay experience just steps away from Maastricht Railway Station.

Relax and Unwind: Take a dip in our inviting indoor swimming pool or stay connected with complimentary Wi-Fi in public areas, ensuring a seamless blend of relaxation and convenience during your stay.

Culinary Delights: Delight your taste buds at our restaurant, where an International menu with French influences awaits. Don't miss the chance to savor a traditional English high tea in our charming brasserie, complete with stained-glass windows for a truly memorable dining experience.

Experience luxury and convenience at Amrâth Grand Hotel de l’Empereur - Book your stay now!

Important information:

Please note that the maximum height of vehicles allowed in the parking garage is 6.2 feet.

Guests are kindly requested to note that the restaurant, bar and brasserie are open daily from 12:00 to 00:00 and the kitchen is open from 12:00 to 21:00.

The restaurant serves a special menu on the 24th, 25th and 26th of December. Reservations are required. Room service will not be available on those evenings.

All the rooms have climate control, no airconditioning.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MST

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 25 per day.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15.50 per person per night when using an available cot.
    People 3 years old and over stay for € 31.50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 4169 reviews
Cleanliness: 6.78
Service: 8.75
Location: 9.29
Room Quality: 6.74
Amenities: 7.77
Value for Money: 7.23
Food and Beverage: 7.28
Overall Experience: 7.75
T
Tom extended_group gb
9
2026-05-23 via Nuitee
M
Martijn couple nl
6
2026-05-22 via Nuitee
E
ellen solo_traveller nl
8
Pros:

Xx

Cons:

X

2026-05-21 via Nuitee
E
Eva extended_group fi
10
2026-05-20 via Nuitee
H
Helena leanne solo_traveller nl
9
Pros:

Grote kamer, goede ligging

Cons:

Niets

2026-05-20 via Nuitee
S
Shaukat couple nl
10
2026-05-20 via Nuitee
M
Mariana couple ro
8
Excellente sejour. le hotel est tres bien placé, prés du centre ville.
2026-05-20 via Nuitee
C
Christian couple de
6
Pros:

Die Lage

Cons:

Tassen ohne Untertassen beim Frühstück geht gar nicht!
Das drei Gänge Menü am ersten Abend war beim Hauptgericht sehr schwach. Völlig verkochtes Gulasch. Nach dem Fleisch musste man suchen. Der Salat als Vorspeise war auch sehr mäßig. Viel Grün, sonst nichts

2026-05-20 via Nuitee
G
Grant solo_traveller au
10
2026-05-19 via Nuitee
V
van de Buld couple nl
8
2026-05-19 via Nuitee
M
Muriel couple nl
6
Een schoon bed met goede ligging, verder geen aanrader.
Pros:

Ligging. Achterkant is stil dus rustig slapen. Ontbijt is gevarieerd

Cons:

Ouderwets, matig onderhouden, douchen in de badkuip, achterstallig schilderwerk, niet gezellig. Personeel is netjes maar koel.

2026-05-18 via Nuitee
W
Weijers couple nl
8
Heerlijk rustig gelegen hotel, op een zeer goede plek
Pros:

Dicht bij station

Cons:

Bij een keer het aanvullen tijdens het ontbijt. Wsch personeel gebrek

2026-05-18 via Nuitee
F
Flying Ralph couple nl
4
Teleurstellend!
Pros:

De locatie.

Cons:

Het zag er zo mooi uit op de site maar wat viel het tegen! Wat een vergane glorie, oud, versleten en niet fris. De prijs-kwaliteitverhouding was rondweg slecht. Daarbij komt dat er separaat nog allerlei kosten bijkomen, waaronder toeristenbelasting, ontbijt en parkeren.

2026-05-18 via Nuitee
N
Nency family_with_children nl
10
2026-05-18 via Nuitee
A
Angelica solo_traveller nl
9
Pros:

Ideal para familia con hijos adolescentes. Desayuno buffet muy completo. Excelente ubicación

Cons:

El colchón un poco blando para mi gusto. De todas formas descansamos muy bien.

2026-05-18 via Nuitee
P
Paez solo_traveller us
9
Pros:

The Location was Awesome & the Staff worked with us on the discrepancies of our Room in which they transferred us to a better Room and Olga really worked hard on getting my Money back from the double-booking error that Booking.com made.

Cons:

We were given 2 Twin Beds put together instead of a Full-size Bed & also the Shower Curtain was not the right size for the Tub, but Thankfully, the next day the Staff transferred Us to a better Room.

2026-05-17 via Nuitee
L
Larisa solo_traveller nl
10
2026-05-17 via Nuitee
A
Axel couple nl
6
De locatie van het hotel is prima, de kamer verdient een update
Pros:

De ligging van het Hotel is prima, balkon erg leuke optie. Fijn dat de stadsbussen elektrisch zijn. Top dat jullie parkeerplaatsen hebben bij een centrum locatie

Cons:

Badkamer klein, douche plek klein, verouderde lay out van de badkamer, gehorige kamer, op de verdieping boven je hoor je de gasten lopen en in de gang hoor je de mensen duidelijk voorbij gaan aan je deur

2026-05-17 via Nuitee
A
AGENEAU solo_traveller fr
9
Emplacement ideal
Pros:

L emplacement est idéal. L hôtel est tout confort.

2026-05-16 via Nuitee
S
Suzanne Laura extended_group nl
7
prettig voor kort verblijf
Pros:

locatie

Cons:

Ruimte van het zwembad was erg warm

2026-05-16 via Nuitee