Grand Mercure Rio de Janeiro Copacabana

Hotels
Grand Mercure
8.3 (2839 reviews)
Rua Souza Lima 48 Copacabana , Rio de Janeiro , br

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice amenities
Cons:
Cleanliness issues
Small room size
Slow check-in

Categories

Cleanliness
7.7
Several reviews noted issues with cleanliness, including dirty rooms and outdated maintenance.
Service
8.7
Most reviews praised the friendly and helpful staff.
Location
8.7
Guests appreciated the hotel's great location and convenience.
Room Quality
7.7
Some reviews mentioned small and noisy rooms, but also highlighted comfortable beds.
Amenities
8.7
Amenities such as the pool and rooftop view were positively received.
Value for Money
8.2
Guests felt the value was good given the location and amenities.
Food and Beverage
8.2
Reviews often highlighted the quality of breakfast and restaurant options.
Overall Experience
8.5
General sentiment was positive, with a strong likelihood of repeat visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:38

Property Description

Luxurious Accommodation
The Grand Mercure Rio de Janeiro Copacabana offers elegant rooms with modern amenities such as air conditioning, cable TV, and a minibar. The stylish decor and comfortable furnishings provide a luxurious stay for guests.

Gourmet Dining Experience
Indulge in a delicious buffet breakfast every morning featuring fresh fruits and pastries. The hotel's restaurant serves up regional dishes for a taste of authentic cuisine. For added convenience, guests can also enjoy room service for a private dining experience.

Prime Location
Situated at Copacabana Beach, the hotel provides easy access to top attractions like Copacabana Fort, Ipanema Beach, Christ the Redeemer, Sugar Loaf, and Museu do Amanhã. With proximity to both Santos Dumont Airport and Galeão International Airport, the Grand Mercure Rio de Janeiro Copacabana is the perfect choice for a memorable stay.

Important information:

The Superior Business Room does not accommodate an extra child or extra bedding. The Standard, Deluxe and Superior Double Rooms only accommodate 1 extra child.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

Please note that the beach service is subject to availability due to the municipal law.

Due to renovations being carried out on the rooftop, pool and restaurant will be closed until further notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDU

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 2839 reviews
Cleanliness: 7.7
Service: 8.7
Location: 8.7
Room Quality: 7.7
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 8.2
Overall Experience: 8.5
G
Gonca couple tr
5
2026-05-30 via Nuitee
S
Sara couple pt
9
Pros:

Muito bem localizado, hotel bonito e moderno!
Staff atencioso!
Recomendo!!

2026-05-30 via Nuitee
G
Grzegorz couple gb
5
Disappointing stay
Pros:

Location was good, staff was generally pleasant and tried to make our stay better, bed was comfortable. We were given complimentary breakfast during our stay and dinner before we left due to some of the issues described below. customer teram gave us some chocolates and tea with a kettle after I made a complaint. The hotel also has people on the beach providing chairs and beach towels with some local staff looking after belongings.

Cons:

We unfortunately experienced several issues during our stay. After we paid for some drinks at the rooftop bar, we've been also charged twice to our room. Some items from a minibar were then charged as well despite these not being consumed by us. We asked for early check in at the point of booking but this wasn't being offered to us when we arrived. Only one complimentary water was provided. The hotel tried to make things better and we were offered a room with ocean view but a large part of it was covered by other buildings. The food was nothing special and we generally preferred to eat locally.

2026-05-29 via Nuitee
R
Ram couple us
10
Pros:

Great location, right opposite the vibrant and well lit Copacabana beach where you can walk freely until midnight. Excellent breakfast with new items every day and also healthy options. Comfortable beds and very good bathrooms & shower force.

2026-05-28 via Nuitee
A
Alessia extended_group it
5
Its okay
Pros:

The location is great if you want the Copacabana view

Cons:

The rooms are very dirty and the breakfast tables are sticky and I found some ants on the table

2026-05-27 via Nuitee
M
MarceloMelotti couple br
8
2026-05-27 via Nuitee
M
Maria Esperanza solo_traveller cl
9
lo que merezco, moderno
Pros:

el Gym, sauna y piscina fabulosos, las camas riquisimas

Cons:

nada

2026-05-27 via Nuitee
R
Ribeiro couple br
10
2026-05-27 via Nuitee
L
Luigi family_with_children cl
9
Bien
2026-05-26 via Nuitee
E
ERIKA couple br
9
2026-05-26 via Nuitee
I
IGNACIO solo_traveller es
10
Pros:

Habitación espaciosa y limpia.
Cama cómoda.
Desayuno muy bueno.
Rooftop con muy buenas vistas.
Atención del personal: muy buena, resolvieron todas nuestras dudas y nos recomendaron algún restaurante bueno.

2026-05-26 via Nuitee
C
Claudia Elizabeth solo_traveller cl
10
2026-05-25 via Nuitee
C
Claudia Elizabeth solo_traveller cl
10
Una experiencia fantástica
Pros:

Me encanto el detalle de los shampoo, acondicionador y jabones. Aromas exquisitos
La amabilidad de todos en el hotel!!

2026-05-25 via Nuitee
R
Robin couple nl
7
Voldoende
Pros:

Ligging

Cons:

Kamers iets verouderd

2026-05-23 via Nuitee
L
Lara couple gb
8
Lovely hotel, will stay again.
Pros:

The beach service is such a game changer. The breakfast was incredible. Staff was brilliant.

Cons:

The room was quite noisy. The lift beeping was nonstop, day and night. I had to wear earplugs. The mattress was a bit worn down so there was a bump in the middle

2026-05-23 via Nuitee
W
Wagner couple br
10
2026-05-23 via Nuitee
J
Juan Eduardo solo_traveller uy
9
Pros:

El desayuno es inmejorable.
10 puntos.

2026-05-22 via Nuitee
E
Esteban Espinosa solo_traveller cl
9
Pros:

Amabilidad del personal

Cons:

Estar sólo una noche, a la espera de vuelo regreso

2026-05-21 via Nuitee
M
Mariana Soarez solo_traveller br
8
Bia acomodação e ótimo café da manhã
Pros:

O melhor do hotel é a localização e o café da manhã

Cons:

Nada especialmente

2026-05-21 via Nuitee
M
Mario couple uy
7
hotel que destaca su buena ubicación
Pros:

la ubicación

Cons:

No calza los puntos para ser calificado un hotel 4 estrellas

2026-05-21 via Nuitee