Grand Mercure Rio de Janeiro Copacabana

Hotels
•
Grand Mercure
8.2 (2952 reviews)
Rua Souza Lima 48 Copacabana , Rio de Janeiro , BR
+55 21 3545-5400

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location near the beach with ocean views
Fantastic rooftop bar/restaurant and rooftop views
Good pool and beach towel service
Generally friendly and helpful staff
Spacious rooms with comfortable beds and pillows
Strong breakfast praised by many guests
Cons:
Notable cleanliness/hygiene problems reported (musty smell, hair, clogged toilets)
Inconsistent service and slow responses in some cases
Charges/unclear policy for coffee and breakfast inclusion
Maintenance issues (water leak, noisy compressor)
Poor or slow Wi‑Fi reported by some guests
Occasional food limitations (few veggies) and short breakfast hours

Categories

Cleanliness
6.2
Multiple reviews note poor hygiene: musty odor, hair in bathroom, repeated clogged toilets and inconsistent room cleaning; bedding also mentioned as sometimes unclean.
Service
8.6
Staff often described as very kind and helpful and beach service praised, but there are reports of inconsistent service, slow responses (e.g., pizza delivery) and variable housekeeping.
Location
9.2
Consistently strong: near the beach, excellent ocean views and rooftop vistas, frequently called 'perfect' or 'great location'.
Room Quality
8.4
Rooms described as spacious with good beds and pillows, but some guests report maintenance issues (water leak), noise from compressors and poor internet in places.
Amenities
8.9
Rooftop bar, pool, rooftop restaurant, hammock and beach towel service are repeatedly praised and considered standout features.
Value for Money
7.6
Mixed: some find it very recommendable, but guests cite extra charges (coffee, unclear breakfast inclusion) and expensive breakfast as drawbacks.
Food and Beverage
8.9
Breakfast and rooftop dining receive strong positive mentions (fantastic breakfast, tasty room service and cocktails), with occasional notes about limited veggie options or small breakfast hours.
Overall Experience
7.8
Many guests describe an excellent stay (great location, rooftop, pool), but serious cleanliness incidents and some service/maintenance issues bring the overall impression down for some visitors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Luxurious Accommodation
The Grand Mercure Rio de Janeiro Copacabana offers elegant rooms with modern amenities such as air conditioning, cable TV, and a minibar. The stylish decor and comfortable furnishings provide a luxurious stay for guests.

Gourmet Dining Experience
Indulge in a delicious buffet breakfast every morning featuring fresh fruits and pastries. The hotel's restaurant serves up regional dishes for a taste of authentic cuisine. For added convenience, guests can also enjoy room service for a private dining experience.

Prime Location
Situated at Copacabana Beach, the hotel provides easy access to top attractions like Copacabana Fort, Ipanema Beach, Christ the Redeemer, Sugar Loaf, and Museu do Amanhã. With proximity to both Santos Dumont Airport and Galeão International Airport, the Grand Mercure Rio de Janeiro Copacabana is the perfect choice for a memorable stay.

Important information:

The Superior Business Room does not accommodate an extra child or extra bedding. The Standard, Deluxe and Superior Double Rooms only accommodate 1 extra child.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorisation for the minor to check into the hotel. Such authorisation must be notarised and signed by both parents, and presented along with notarised copies of their IDs.

Please note that the beach service is subject to availability due to the municipal law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDU

Location

Guest Reviews

8.2
Based on 2952 reviews
Cleanliness: 6.2
Service: 8.6
Location: 9.2
Room Quality: 8.4
Amenities: 8.9
Value for Money: 7.6
Food and Beverage: 8.9
Overall Experience: 7.8
L
Lucero • solo_traveller • py
10
Pros:

La ubicación y el hotel

Cons:

Se necesita mas seguridad para los turistas

2026-10-31 • via Nuitee
K
KAMAL • couple • gb
8
Overall a great stay
Pros:

Near the beach

Cons:

Access is from the side. There are two hotels on the same road with the same name

2026-10-31 • via Nuitee
L
Luiz • solo_traveller • br
7
2026-10-31 • via Nuitee
A
Aleya • couple • eg
7
2026-10-30 • via Nuitee
J
Joachim • couple • de
6
2026-10-30 • via Nuitee
J
Jacqueline • couple • nl
3
Nooit meer
Pros:

Lekker in de stad

Cons:

Pizza besteld na 2 uur kwam de pizza koud koud op de kamer mail gestuurd ik zit nog te wachten op antwoord van de keuken

2026-10-30 • via Nuitee
A
Ababakr • solo_traveller • ma
6
Rio del jenero :Ocean music joie de vivre
Pros:

Emplacement chambre spacieuse très bon petit déjeuner roof top

Cons:

chambre brouillante donnant sur une cour intérieure avec un compresseur qui tourne 24h

2026-10-30 • via Nuitee
J
Jenny • solo_traveller • au
10
Amazing stay right by the beach
Pros:

I loved the ocean view from my room as well as the hammock and the overall layout. Really enjoyed the rooftop restaurant and pool. The location was also perfect! I ordered room service which was delicious, and the VIP breakfast was nice and relaxing. Cocktails and meals in the restaurant were also wonderful.

Cons:

More of a me problem, but the different lifts and towers were disorientating 😂

2026-10-30 • via Nuitee
P
Palencia • solo_traveller • co
10
2026-10-30 • via Nuitee
C
Charmelle • couple • za
6
Good location, modern looking hotel. Service can be improved
Pros:

Location

Cons:

Service was inconsistent. Bedding could have been cleaner and the daily room cleaning could be better. They charge for coffee in the rooms, which is not usual compared to other hotels

2026-10-27 • via Nuitee
V
Valkiria • couple • br
10
Todos os funcionários são muito gentis e solícitos. Equipe maravilhosa!
Pros:

Quarto espaçoso, cama e travesseiros maravilhosos, localização perfeita.

2026-10-27 • via Nuitee
S
Speksy • extended_group • hr
7
2026-10-26 • via Nuitee
F
fontes de mello • couple • be
1
2026-10-26 • via Nuitee
F
fontes de mello • solo_traveller • be
1
Un séjour catastrophique : manque d’hygiène, odeur de renfermé et toilettes bouchées à répétition. Une expérience inadmi
Pros:

Le buffet étais correct sans plus franchement

Cons:

La chambre sentait terriblement le renfermé, l’hygiène laissait franchement à désirer et même le papier toilette était de mauvaise qualité. Il y avait des cheveux dans la salle de bain et les toilettes étaient bouchées. Il a fallu les déboucher à trois reprises ! C’est tout simplement inadmissible pour un établissement qui accueille des clients. Nous sommes extrêmement déçus de cette expérience, qui est loin d’être à la hauteur de ce que l’on est en droit d’attendre. Bref, une véritable catastrophe !

2026-10-26 • via Nuitee
F
Fernando • couple • br
8
2026-10-26 • via Nuitee
I
Inbal • couple • il
10
Wonderful
Pros:

The room is very good! the pool is amazing and decent clean. i loved it very much i reccomened

Cons:

There is no enough vegtablesd in breakfest, as i know Brazil do not eat veggies in the morning so much, i can complete it.

2026-10-25 • via Nuitee
A
Alejandro • couple • ar
6
Pros:

the location

Cons:

the room, poor internet, no good mantainance

2026-10-25 • via Nuitee
L
Lianne • couple • ie
6
2026-10-25 • via Nuitee
O
omar_5 • extended_group • ar
9
Pros:

El desayuno muy completo, el roof top con vista al mar excelente. La piscina que da al frente del mas es excelente y la vista alucinante. Muy recomendable, volveria sin dudas

2026-10-25 • via Nuitee
A
Antonello • couple • it
9
Pros:

Posizione e colazione

Cons:

Perdita di acqua dal soffitto del bagno

2026-10-25 • via Nuitee