Grand Mercure Rio de Janeiro Copacabana

Hotels
Grand Mercure
8.3 (2917 reviews)
Rua Souza Lima 48 Copacabana , Rio de Janeiro , br

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice amenities
Cons:
Cleanliness issues
Small room size
Slow check-in

Categories

Cleanliness
7.7
Several reviews noted issues with cleanliness, including dirty rooms and outdated maintenance.
Service
8.7
Most reviews praised the friendly and helpful staff.
Location
8.7
Guests appreciated the hotel's great location and convenience.
Room Quality
7.7
Some reviews mentioned small and noisy rooms, but also highlighted comfortable beds.
Amenities
8.7
Amenities such as the pool and rooftop view were positively received.
Value for Money
8.2
Guests felt the value was good given the location and amenities.
Food and Beverage
8.2
Reviews often highlighted the quality of breakfast and restaurant options.
Overall Experience
8.5
General sentiment was positive, with a strong likelihood of repeat visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:38

Property Description

Luxurious Accommodation
The Grand Mercure Rio de Janeiro Copacabana offers elegant rooms with modern amenities such as air conditioning, cable TV, and a minibar. The stylish decor and comfortable furnishings provide a luxurious stay for guests.

Gourmet Dining Experience
Indulge in a delicious buffet breakfast every morning featuring fresh fruits and pastries. The hotel's restaurant serves up regional dishes for a taste of authentic cuisine. For added convenience, guests can also enjoy room service for a private dining experience.

Prime Location
Situated at Copacabana Beach, the hotel provides easy access to top attractions like Copacabana Fort, Ipanema Beach, Christ the Redeemer, Sugar Loaf, and Museu do Amanhã. With proximity to both Santos Dumont Airport and Galeão International Airport, the Grand Mercure Rio de Janeiro Copacabana is the perfect choice for a memorable stay.

Important information:

The Superior Business Room does not accommodate an extra child or extra bedding. The Standard, Deluxe and Superior Double Rooms only accommodate 1 extra child.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorisation for the minor to check into the hotel. Such authorisation must be notarised and signed by both parents, and presented along with notarised copies of their IDs.

Please note that the beach service is subject to availability due to the municipal law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDU

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 2917 reviews
Cleanliness: 7.7
Service: 8.7
Location: 8.7
Room Quality: 7.7
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 8.2
Overall Experience: 8.5
K
Khudusela solo_traveller za
5
Okay lots to improve for the value
Pros:

proximity to the activities on beach

Cons:

facilities need upgrade and noise from rooftop could be heard in room

2026-07-25 via Nuitee
S
Stefana couple ch
8
Pros:

Alle waren freundlich. Lage ist super. Bett ist bequem, alles sauber ausser boden

2026-07-24 via Nuitee
R
Roxmy extended_group pe
10
Definitely would come back!
Pros:

Everything was perfect! We had such a nice stay. Location, staff, rooms, rooftop, views and design were all great

Cons:

Nothing really, lived up the expectations

2026-07-24 via Nuitee
A
ana lucia couple co
9
ubicacion y confort
Pros:

La ubicacion , la playa de copacabana al frente del hotel , las instalaciones buenas y el personal muy amable .

Cons:

Mi unica observacion que el desayuno podria tener mas variedad , y esto no quiere decir que hubiera sido malo.

2026-07-24 via Nuitee
F
Francisco couple au
9
All good thanks
Pros:

Location / Location

Cons:

N/A

2026-07-23 via Nuitee
C
Carol solo_traveller br
7
2026-07-23 via Nuitee
W
Wittinei couple br
8
2026-07-23 via Nuitee
L
LARISSA couple br
8
Bom.
Pros:

Quarto confortável com cama excelente, além disso tem Tv smart, limpeza eficiente.
Boa localização, com roof top bem agradável

Cons:

O chuveiro não regula direito, fica alternando entre quente e frio durante o banho, o que incomoda.
piscina com muita criança fazendo bagunça (jogando água para cima) e a piscina seca.

2026-07-22 via Nuitee
J
Jan couple us
9
2026-07-21 via Nuitee
J
Jordie solo_traveller nz
10
Amazing location, great hotel!
Pros:

Amazing location, friendly staff, really comfortable and clean room. Rooftop bar was great with incredible views. Restaurant also great with delicious food!

2026-07-19 via Nuitee
X
Xin Lucas solo_traveller dk
6
Fairly stay
Pros:

The place is great, close to the beach

Cons:

My room is close to toproof bar and restaurant, the party time very noisy during evening and kitchen work and smell in the early morning time was also annoying.

2026-07-18 via Nuitee
F
Freddycosta Couples Brisbane, Brisbane Region, Queensland
10
Experience
Pros:

Lovely hotel, right on the beach front in Copacabana. Front desk during check in was super friendly and lots of advice on what to do and see. Breakfast was just amazing, we were at the rooftop and the views were amazing. The team that looked after us were lovely and professional,Alice in the kitchen was very attentive, João looking after the floor was very professional. Loved it

2026-07-15 via Tripadvisor
P
Paula family_with_children uy
3
no volveria a este hotel
Pros:

ubicacion

Cons:

atencion del personal de recepcion, espera al ingreso( cola de 5 huespedes y una sola persona atendiendo

2026-07-15 via Nuitee
D
DEAN couple gb
6
Ok if you want near the beach but not what you expect, for the price certain things should be included like water or cof
Pros:

The location was ok but not what you see on pictures

Cons:

After paying almost 10,000 reals they still charge you for milk powder for coffee, I think the value for money wasn’t there.

2026-07-15 via Nuitee
E
Ewerton solo_traveller br
6
2026-07-14 via Nuitee
F
FAUSTO solo_traveller br
3
Não volto nunca mais! Terrível
Pros:

Talvez da localização, mesmo assim não acho que compense as deficiências desse hotel.

Cons:

Primeiramente, não é 5 estrelas (talvez 3). Todos os hotéis dessa rede Accor estão sucateados e é decepcionante, me parece estar indo à falência. O ralo do chuveiro estava entupido de forma nojenta, e a água alagou não o banheiro como também o quarto… péssima experiência! O hotel é velho e parece um “puxadinho”. O café da manhã é fator, porém de péssima qualidade. O atendimento do senhor que fica na chapa/tapiocas é terrível (o cara despreza sua presença na cara dura pra não trabalhar). Show de horrores total! O que salva é a simpatia de alguns funcionários, é só. Não recomendo fortemente!

2026-07-14 via Nuitee
D
daniel couple gb
9
Great location - facilities good
Pros:

Great facilities, clean and really comfortable

Cons:

No

2026-07-14 via Nuitee
Z
Zineb couple ma
6
Très moyen qualité prix
Pros:

Le petit déjeuner était super

Cons:

Le prix est cher par rapport à d’autre établissement avec même prestation

2026-07-11 via Nuitee
E
Eduardo couple au
9
2026-07-09 via Nuitee
W
WALDA couple br
9
2026-07-09 via Nuitee