BYPILLOW Castellana

Hotels
•
BYPILLOW
8.6 (4388 reviews)
Julián Besteiro 37 , Madrid , ES
+34 915 79 97 38

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good breakfast
Cons:
Noise issues
High prices
Room condition

Categories

Cleanliness
8.3
Clean and tidy rooms were often mentioned, but noise issues affected perceived cleanliness.
Service
9.07
Most reviews highlighted helpful and attentive staff.
Location
9.31
Consistently praised as excellent and convenient.
Room Quality
7.76
Several complaints about room conditions and noise levels.
Amenities
8.68
Amenities were generally regarded positively, though some felt certain aspects were lacking.
Value for Money
8.04
Some felt the prices were high compared to the quality and services provided.
Food and Beverage
8.8
Food quality, especially breakfast, received good reviews, though pricing overshadowed more positive sentiments.
Overall Experience
8.87
Overall satisfaction was good, with a strong likelihood of return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:05

Property Description

Modern Accommodation in Madrid's Financial District

Luxurious Rooms and Amenities
Experience comfort and convenience in our well-equipped rooms with flat-screen TVs, air conditioning, and complimentary water. Relax in our seasonal outdoor pool and start your day with a delicious buffet breakfast.

Prime Location for Business and Leisure
Located in the heart of Madrid's financial district, near Plaza de Cuzco and Santiago Bernabeu stadium, our hotel offers easy access to top attractions. With a Metro station nearby, exploring the city is a breeze.

Convenient Facilities and Services
Enjoy free WiFi, private parking, and a hairdryer in every room. Whether you're here for business or pleasure, Luze Castellana ensures a pleasant stay. Book now for an unforgettable experience!

Important information:

Please note that when booking more than 4 rooms, different policies and additional supplements may apply.

Please note that the credit card given in your reservation will not be charged. The property will contact you with further payment details.Please note that the full amount of the reservation is due before arrival. will send a confirmation with detailed payment information. After full payment is taken, the property's details, including the address and where to pick up the keys, will be sent to you by email.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAD

Location

Guest Reviews

8.6
Based on 4388 reviews
Cleanliness: 8.3
Service: 9.07
Location: 9.31
Room Quality: 7.76
Amenities: 8.68
Value for Money: 8.04
Food and Beverage: 8.8
Overall Experience: 8.87
J
Jason • solo_traveller • cw
9
2026-09-18 • via Nuitee
E
Evelyn • solo_traveller • co
10
2026-09-18 • via Nuitee
J
Jaña • couple • cl
10
Muy rico el desayuno
Pros:

Buena ubicacion y atencion

2026-09-17 • via Nuitee
J
Juan Manuel • solo_traveller • es
10
2026-09-17 • via Nuitee
M
Marija • solo_traveller • hr
10
2026-09-17 • via Nuitee
J
Juan • solo_traveller • mx
9
Pros:

Ubicación muy buena

Cons:

No hubo algo que no me gustara

2026-09-16 • via Nuitee
A
Aneurin • solo_traveller • gb
8
Pros:

Great staff at reception, easy luggage storage before check-in and after checkout.

Cons:

Issues with the initial room but the staff were great and solved these.

2026-09-16 • via Nuitee
N
Natalia • solo_traveller • nl
8
2026-09-16 • via Nuitee
M
Mª BEGOÑA • couple • es
7
2026-09-16 • via Nuitee
M
Marina • family_with_children • es
9
2026-09-15 • via Nuitee
J
Javier • extended_group • es
10
2026-09-15 • via Nuitee
R
Ricardo • extended_group • pt
9
2026-09-15 • via Nuitee
S
Sandra • solo_traveller • es
10
Pros:

La atención fue maravillosa. Cuando llegamos imformamos de que faltaba una cama por vestir y le dejaron unos detallitos a los niños ❤️

Cons:

Todo fue magnífico. Sin quejas. Por decir algo, diría que el secador es viejo.

2026-09-15 • via Nuitee
C
Catarina • family_with_children • pt
10
Ótima estadia e ótima relação preço/qualidade!
2026-09-14 • via Nuitee
R
Ricardo • couple • es
9
2026-09-14 • via Nuitee
M
Michael • solo_traveller • gb
8
Quiet, clean and comfortable with exceptionally well presented rooms.
Pros:

The location was well served with local bars and restaurants but also connected easily by Metro with central Madrid for sightseeing, shopping and even more food options.

Cons:

4pm check-in and 11am check-out are a little late/early respectively for ultimate convenience.

2026-09-14 • via Nuitee
F
FLORIN • extended_group • ro
8
2026-09-14 • via Nuitee
M
Marco • solo_traveller • es
9
Pros:

Está en una calle muy tranquila y sin mucho tráfico,pero a lado de la Castellana y a todos los servicios de transportes.

2026-09-14 • via Nuitee
A
Alla • family_with_children • es
10
2026-09-14 • via Nuitee
F
Fernando Martín • couple • ar
10
2026-09-14 • via Nuitee