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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Business center
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Sauna
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Dry cleaning
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Babysitting/child services
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Private parking
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Outdoor pool
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Parking garage
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Concierge service
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Snack bar
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Pool with view
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Shuttle service (free)
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Rooftop pool
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Outdoor furniture
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Sun loungers or beach chairs
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Sun umbrellas
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Pet bowls
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Steam room
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Fitness/spa locker rooms
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Luxurious 5-Star Stay with Rooftop Pool
Convenient Location and Modern Suites
The Grand Mercure Bangkok Asoke Residence is ideally situated near Sukhumvit Road and Asoke BTS Station, providing easy access to popular attractions. The modern suites with dark wood furnishings, private balconies, and well-equipped kitchenettes offer a comfortable stay for guests.
Top-Notch Amenities and Services
Enjoy the rooftop swimming pool with breathtaking city views and take advantage of the executive services provided by the professional staff. Whether you're looking to unwind or focus on work, the residence ensures a seamless and enjoyable experience for all guests.
Book Your Perfect Stay
Experience luxury and convenience at Grand Mercure Bangkok Asoke Residence. Book now to enjoy free WiFi, parking, and shuttle service, making your stay in Bangkok truly unforgettable.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Parking
Free public parking is possible on site (reservation is needed).
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 6 years old stay for free when using an existing bed.
Children from 7 years old to 12 years old stay for THB 700 per person per night when using an existing bed.
Children from 7 years old to 11 years old stay for THB 700 per person per night when using an available extra bed.
People 12 years old and over stay for THB 900 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Always perfect
Nothing to be talked about except a little variation in the breakfast menu could be more enjoyable
Staff could not be more friendly, helpful and capable.
Location could not be better - close to BTS and MRT, close to restaurants and shops, yet on a quiet street - unbelievable for Sukhumvit.
Clean, very spacious with great facilities in room and in the hotel.
I visit Bangkok often and this will be my first choice.
I could not be happier - The Grand Mercure Residence Asok made my enjoyable visit - memorable.
Cannot think of anything. So happy.
Grosse Zimmer, wie ein kleine Wohnung. Personal ist grossartig und immer hilfsbereit. Wahsinnsausicht am Pool.
TV Geräte könnten erneuert werden mit zusätzlichen Streaming Apps (Netflix,...).
The room was large and spacious. Although old, it was clean and in good condition. The staff were extremely polite; a big thank you to the reception, security, and especially the housekeeper who came to clean.
Breakfast could have been more varied. The pool could have been better.
กลับไทย 1 เดือน ทีแรกจองมา 2 วัน เพราะกลัวห้องไม่ถูกใจ พอมาพักวันแรก ถูกใจ ต้องไปจองต่อ พนักงานยิ้มแย้มและบริการดีทุกคน รปภ ก็ดีทุกคน ส่วนตัวแล้วที่นี่คือเพอร์เฟคค่ะ ลูกกะสามีก็ชอบที่นี่ จะมาพักที่นี่ทุกปีค่ะ
Clean & safe
Should have a proper restaurant or in room dining facility
Excellent staff especially the manager in the dining facility on the rooftop.
Tv could be more updated providing yoitube, netflix etc. The couches in the room needs upgrading.
The staff is amazing!
First and foremost, I want to emphasize that the front-line staff are polite, helpful, and do an absolutely excellent job. They are entirely blameless and should not be faulted for the issues here.
The real problem lies with the severely outdated facilities, the unjustified pricing, and the property owners and Accor Group who allow this to persist.
I was staying here for 6 nights, and the poor condition is glaring, especially when compared to the Grand Mercure Bangkok Atrium. While the Atrium is also quite old and has its flaws, it at least provides the basic necessities like reliable hot water. Furthermore, while the Atrium's breakfast was heavily focused on Halal food (which was a bit disappointing for my personal taste), it still offered a far wider variety of choices than this property.
Here, there is barely any hot water in the shower, and the in-room washing machine is broken. The breakfast quality is dismal on par with or even worse than a basic airport lounge. Even taking into account that this is an older serviced apartment, it is baffling that they charge rates comparable to the nearby Mövenpick solely based on their Asoke location.
The blame for this unacceptable state falls squarely on the property owners and investors who refuse to spend money on necessary renovations. If they lack the capital to maintain the property, they should sell it to investors who do. Furthermore, Accor’s failure to conduct regular audits and quality checks while allowing this property to carry the "Grand Mercure" name is pure negligence. It completely betrays the trust of customers.
Objectively speaking, based on the physical condition, management should urgently consider downgrading this hotel to the "Ibis Styles" tier, while strictly protecting the jobs of the current employees. The staff are working incredibly hard, which makes the owners' lack of investment and Accor's negligence all the more disappointing.
Pool, Zimmergrösse
rooms are huge clean and in good condition.
I love this place but it's age is showing,due for renovations but that would put the price right up there 😊
Jakkrit, the bellman, was incredibly attentive from the day we arrived until check-out. The check-in process was fast and seamless, even though we visited during Songkran. The reception team even handed out small water guns, which was such a cute and thoughtful touch.
Every time we entered or left the hotel, the staff warmly greeted us. Really reflects how welcoming and polite Thai hospitality is.
We were pleasantly surprised to receive a complimentary room upgrade upon arrival ☺️. Room attendant did a wonderful job, clean room. The pool, sauna, and gym are located on the 14th floor, offering a nice space to unwind. I also noticed from the signage that the hotel is pet-friendly.
Although the hotel is tucked slightly inside, the location is still convenient, within walking distance to Terminal 21 and plenty of massage shops nearby.
Thank you for the wonderful stay!
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