Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Dirty rooms
Poor amenities
Old facilities
Price not justified

Categories

Cleanliness
3.53
Guests reported dirty rooms and poor maintenance.
Service
6.5
Mixed feedback; some praised the helpfulness of staff.
Location
8.04
Location was generally described as good.
Room Quality
4.49
Rooms described as old with outdated facilities.
Amenities
4.02
Some amenities like the gym and pool were noted as inadequate or closed.
Value for Money
4.48
Guests felt the price did not match the quality of stay.
Food and Beverage
3.53
Breakfast quality was reported as poor.
Overall Experience
7
Overall experience was disappointing, with reports of multiple issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 22:49

Property Description

Luxurious Amenities

The Andamantra Resort and Villa Phuket boasts a spa, fitness centre, and 3 outdoor pools for guests to indulge in relaxation and recreation. Enjoy the convenience of free WiFi and nearby public parking during your stay.

Prime Location

Conveniently located just a 15-minute walk from Patong Beach, guests can easily access popular attractions like Jungceylon Shopping Centre and Bangla Road within a short drive.

Culinary Delights

Indulge in a variety of dining experiences at the resort's 2 dining outlets and lounges. From traditional Thai cuisine at Saeng Dara Thai Cuisine to a selection of Asian and International dishes at Blue Horizon Restaurant, there's something to satisfy every palate.

Book your stay at Andamantra Resort and Villa Phuket for an unforgettable experience!

Important information:

Please note that a compulsory Christmas Eve Party on December 24th 2026, the price is THB 2000 per person and New Year’s Eve Gala Dinner on 31st December 2026, the price is THB 4700 per person.

Guests can pay directly at the resort upon arrival for the extra persons.

Please note that renovation work of the lobby area will be carried out from May 10th 2026 to October 10th 2026.In the event of an early departure, the property will charge you the full amount for your stay.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for THB 1,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

5.2
Based on 2506 reviews
Cleanliness: 3.53
Service: 6.5
Location: 8.04
Room Quality: 4.49
Amenities: 4.02
Value for Money: 4.48
Food and Beverage: 3.53
Overall Experience: 7
E
EMansour • solo_traveller • sg
1
Don't do it!
Pros:

Not much really, highly deceptive advertising, do not much long commute from reception to rooms and the huge construction noise that start early till late.

Cons:

Pretty much everything, staff at reception are rude and frustrating

2026-07-17 • via Nuitee
A
Ahmed • couple • eg
9
2026-07-17 • via Nuitee
H
Habibul Rehman • family_with_children • in
1
Highly upsetting
Pros:

I had a very disappointing and upsetting experience during my stay at Andamantra Resort. This was actually my second stay at the resort. I had previously stayed here in 2023 and had a pleasant experience, which is why I decided to book it again. Unfortunately, this visit was completely different.

I booked a total of five nights—three nights in a regular room and two nights in a one-bedroom villa. I was traveling with my wife and our two-year-old daughter.

On the first night, I boiled milk for my daughter in the electric kettle because she is a small child and needed warm milk. The next morning, housekeeping informed me that the kettle was only meant for boiling water and claimed it could no longer be cleaned. They insisted that I pay approximately 600–800 THB for the kettle. Although I found this unreasonable, I paid the amount because I did not want to argue during my family vacation.

The worst experience happened on the day of checkout.

My flight was in the afternoon, and I checked out around 9:30 a.m. The hotel had already taken a security deposit of 2,500 THB, and after deducting the kettle charge, they kept me waiting to return the balance. The reception staff repeatedly said that housekeeping was still inspecting the villa before they could release my deposit.

I repeatedly explained that I was traveling with my wife and my two-year-old daughter, that the weather was extremely hot, my child was crying, and we had to leave for the airport, which was about an hour away. Despite this, they made us wait.

After a long delay, they suddenly claimed that one of the complimentary villa slippers was missing. I clearly told them that both slippers had been left inside the villa and that we had not taken anything. However, they continued insisting that housekeeping could not find one slipper and kept us waiting for nearly two hours.

Eventually, my wife had to leave our crying daughter with me, ride back to the villa in the resort buggy, and check the room herself. W

Cons:

Within minutes, she found the so-called “missing” slipper lying in the middle of the living room, under the center table, exactly where we had left it. She took a photograph as proof and returned to the reception.

This raises a serious question: if my wife could find the slipper immediately, how could the housekeeping staff fail to find something lying in the middle of the room? It felt as though we were deliberately delayed in an attempt to withhold the remaining security deposit or pressure us into paying for an item that was never missing.

What made the experience even more concerning was that, during check-in, I witnessed another Indian family having a heated argument with the staff over similar charges related to a kettle and other items. After experiencing this myself, it no longer seemed like an isolated incident. It gave me the impression that this may be a recurring practice targeting guests who are under pressure to catch flights or continue their travel plans.

Another experience that I found completely unacceptable for a property that markets itself as a five-star resort was the way breakfast service was handled. I have traveled to many countries and stayed in numerous five-star hotels, and I have never experienced anything like this.

I completely understand and respect that breakfast has fixed operating hours. Once the breakfast service ends, it is perfectly reasonable for the staff to begin clearing the buffet and cleaning the restaurant. However, what was shocking was that the air conditioning was switched off immediately at the closing time every single day, even while guests were still seated and finishing their breakfast.

Considering the outside temperature was around 40–42°C, the restaurant became extremely uncomfortable within minutes. We were traveling with our two-year-old daughter, and it became very difficult for us to sit there even for a few more minutes. It gave the impression that guests were being made uncomfortable so they would lea

2026-07-16 • via Nuitee
J
JAWAD • solo_traveller • bh
5
Pros:

المنظر من خلال الشرفه

Cons:

الخروج من الغرفة إلى الاستقبال يحتاج سيارة

2026-07-15 • via Nuitee
S
Setia • couple • in
10
2026-07-15 • via Nuitee
M
Mohit • family_with_children • in
8
Overall very good value for money, Good location
Pros:

The property is on steep hill and not possible to walk up and down. The shuttle service was good but understandably it takes about 10 minutes to come..

Cons:

They are very rigid about the 12 PM check out and subsequent fines.

2026-07-14 • via Nuitee
M
Majed • family_with_children • sa
5
سيىء
Pros:

الهدوء

Cons:

تعامل أفراد الرسبشن افادوا بالخروج الساعه 12 وقد أبلغتهم بخروجي الساعه 2 وأفادوا باني سوف ادفع مبلغ 800 بعملة تايلند وتم الاتفاق مع الموظف dj وفي اليوم الثاني اتفاجأ بان الموظف الآخر رفض هذا الاتفاق وتم دفع 1000 بعملة تايلن والشي الآخر يوجد لدي سائق بشكل يومي رفضوا ادخاله لأخذي واجبروني على النزول والركوب معهم في صندوق سياره من نوع هايلكس طول فترة الاقامه وهذا شي سيى للغايه ولو كان بإمكاني إلغاء العقد لالغيته لكن قيمة الفتره المقبله لن يتم استرداد المبلغ

2026-07-13 • via Nuitee
E
Enkhjargal • couple • mn
10
Pros:

We stay with the hotel everything was good. The breakfast was delicious. The staff were wonderful at the reception specially name Sky him was a great and friendly. Thank you Sky

Cons:

Excellent service

2026-07-10 • via Nuitee
P
Phil • extended_group • us
1
Not worth staying , even if it was free.
Pros:

Nothing

Cons:

Dirty and old

2026-07-10 • via Nuitee
S
SAMEER • solo_traveller • sa
1
اسواء فندق
Pros:

انه مقابل مطعم مروش

Cons:

الفندق جدا متهالك وسيئ و موظفين الاستقبال بونظارات من هندي كيرلا والموظفة الثانية ام نظارات حرامية يستقلونك في اقل شي والى حاجز لشهر العسل غرفهم حق شهر بصل ومتهالكه الغرف والاسواء يعطونك بطاقة وحده اذا تبي تروح لمشور صغير يطفي جميع مافي الغرفة والتكيف وتنتظر بعد لين يجونك بسيارتهم ويحطونك بصندق مثل الغنم اكرمكم الله

2026-07-10 • via Nuitee
S
Samiye • couple • tr
1
Pros:

Massage location

Cons:

The rooms are very dirty, the breakfast options are not very good, you wait for the car in 15 minutes to go up

2026-07-10 • via Nuitee
S
Sarah • couple • pk
10
2026-07-07 • via Nuitee
F
Fedel • couple • it
10
Parasitical
Pros:

Tutto. Ottima colazione

Cons:

Ero fronte piscina

2026-07-07 • via Nuitee
K
KHALID • couple • sa
1
Pros:

لاشي

Cons:

ولا شي

2026-07-06 • via Nuitee
A
Akshay • solo_traveller • in
1
Pros:

Nothing at all. Worst.

Cons:

I had one of the worst hotel experiences at Andamantra Resort Phuket.

Despite booking two Honeymoon Suites for three nights, the service was extremely disappointing. The staff were rude, unhelpful, and showed no concern for guests. The check-in and check-out policies were completely inflexible—they wouldn't accommodate even a few extra minutes despite the premium price we paid.

The most disappointing part was when we requested to simply heat our child's food. Instead of helping, they said it would cost 100 THB just to warm it. It's hard to understand how a family-friendly hotel can charge for such a basic request.

To make matters worse, there were no complimentary water bottles or other small gestures that you would normally expect from a hotel in this price range. The overall hospitality was far below expectations.

For the amount we spent on two Honeymoon Suites, we expected professional service and basic courtesy. Unfortunately, this resort failed on both counts.

I would not recommend Andamantra Resort Phuket to anyone looking for good hospitality or a comfortable family stay.

2026-07-05 • via Nuitee
N
NORAH • couple • qa
7
2026-07-05 • via Nuitee
I
Ibrahim • couple • ae
10
Excellent
Pros:

The hotel is very good the staff name Sky is very friendly and good service including reception staff

2026-07-05 • via Nuitee
N
Nikhil • couple • ae
8
Pros:

Location

Cons:

Room very far

2026-07-03 • via Nuitee
A
Abdulmajed • couple • sa
1
2026-07-02 • via Nuitee
K
khawla • solo_traveller • ae
9
2026-07-01 • via Nuitee